--- title: MSP360 Backup Reviews meta_title: 'MSP360 Backup Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 549 reviews by the users' company size, role or industry to find out how MSP360 Backup works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 549 scale: '5' date_modified: '2026-07-13' parent_category: name: Backup url: https://www.g2.com/categories/backup --- # MSP360 Backup Reviews **Vendor:** MSP360 **Category:** [Server Backup Software](https://www.g2.com/categories/server-backup) **Average Rating:** 4.5/5.0 **Total Reviews:** 549 ## About MSP360 Backup MSP360 Managed Backup is a centralized backup platform for managed service providers and IT teams. It covers multiple clients, platforms, and workloads from a single web console - no on-premises infrastructure needed. Deploy agents remotely, configure backup plans, track job status in real time, and handle issues without site visits. The platform supports the full range of environments MSPs work with: - File-level and image-based backup for Windows, macOS, and Linux desktops and servers - Virtual machine backup for VMware (vSphere 6.0+), Hyper-V, and Proxmox - SQL Server backup and application-aware (VSS-based) backup - Local, cloud, and hybrid destinations, including NAS and network shares MSP360 Managed Backup works on a bring-your-own-storage model - connect your preferred provider and keep full control over costs and data residency. Supported storage includes Amazon S3, Microsoft Azure, Wasabi, Backblaze B2, Google Cloud, and IDrive e2. No proprietary storage required. Security and compliance are covered at every level: - AES 256-bit encryption in transit and at rest - Object Lock (immutability) to protect backups from ransomware and deletion - Two-factor authentication and role-based access control - GFS retention policies and versioning - Audit logging and scheduled reporting Group endpoints by company, apply policies in bulk, and configure alerts and reports per client. White-labeling lets MSPs deliver the platform under their own brand. Native integration with MSP360 RMM gives teams a unified view of endpoint health and backup status in one console. PSA integrations include ConnectWise PSA and Autotask for billing automation and ticketing, and HaloPSA for asset sync and remote access. Recovery options include bare-metal restore, granular file and folder recovery, and restore to dissimilar hardware or virtual machines. ## MSP360 Backup Pros & Cons **What users like:** - Users praise the **ease of use** of MSP360 Backup, appreciating its intuitive interface and reliable performance. (39 reviews) - Users find MSP360 Backup's **ease of use** exceptional, allowing quick setups and hassle-free backups across platforms. (28 reviews) - Users praise the **responsive customer support** of MSP360 Backup for providing clear solutions promptly. (17 reviews) - Users find the **easy setup** of MSP360 Backup highly efficient, streamlining their backup management process effortlessly. (17 reviews) - Users appreciate the **easy backup setup** with MSP360 Backup, ensuring smooth and efficient data management. (16 reviews) - Users appreciate the **seamless integration** and easy-to-use features of MSP360 Backup for efficient automated backups. (16 reviews) - Reliability (14 reviews) - Users value the **affordability** of MSP360 Backup, benefiting from its competitive pricing and quality service. (13 reviews) - Cloud Services (11 reviews) - Product Quality (11 reviews) **What users dislike:** - Users struggle with **poor customer support** , finding it difficult to get timely assistance and contact for technical issues. (8 reviews) - Users struggle with the **confusing interface design** , making navigation and locating settings unnecessarily challenging. (8 reviews) - Users experience **backup issues** that require specific software for recovery, limiting flexibility with remote storage access. (7 reviews) - Users express concerns about the **lack of local storage options** and find the restore process slower than preferred. (7 reviews) - Users experience a **slight learning difficulty** initially, requiring time to master the interface and settings effectively. (7 reviews) - Storage Issues (6 reviews) - Expensive (5 reviews) - Licensing Issues (5 reviews) - Restore Issues (5 reviews) - Difficult Configuration (4 reviews) ## MSP360 Backup Reviews ### 1. Excellent, reliable service **Rating:** 5.0/5.0 stars **Reviewed by:** Scott S. | Solution Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2024 **What do you like best about MSP360 Backup?** Works remarkably well, is reliable, consistent backup, great notifications **What do you dislike about MSP360 Backup?** Cost is a bit of a concern with multiple accounts. Discounted volume pricing would be appreciated. **What problems is MSP360 Backup solving and how is that benefiting you?** We use MSP360 as our go-to backup solution for all accounts. Primarily Server, SQL and VM Backup and recently M365 backup. ### 2. Works well and easy to recover! **Rating:** 4.5/5.0 stars **Reviewed by:** Eric K. | Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2024 **What do you like best about MSP360 Backup?** The onboarding process is simple and it works! **What do you dislike about MSP360 Backup?** There is no ability to schedule the backup time, but it really isn't an issue. **What problems is MSP360 Backup solving and how is that benefiting you?** This provides a clear and easy to understand view of what is going on so I can let my clients know they are protected. ### 3. Great backup solution **Rating:** 4.5/5.0 stars **Reviewed by:** Matt C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about MSP360 Backup?** The backup solution is cost efficient, feature rich and easy to use. Once you setup your backup plan, you are set and it works. Being able to adjust the plans in the cloud is great! Been using it for over 2 years and no issues! **What do you dislike about MSP360 Backup?** Honestly, there really isn't anything I dislike about MSP360 Backup. If I had to choose something, I would say that the online portal could be a little better laid out. It can be difficult to find what you're looking for. **What problems is MSP360 Backup solving and how is that benefiting you?** We use MSP360 Backup to backup our clients workstations and servers. It has been very efficient and works great. The features available are great and check all the boxes for us. ### 4. MSP 360 offers cloud-based security for our files **Rating:** 5.0/5.0 stars **Reviewed by:** Dayana Y. | Senior Manager, Channel Marketing, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2023 **What do you like best about MSP360 Backup?** Its mix with different providers such as for example AWS, Azure and local network equipment. The deck additionally is where we can observe the work of every one of the termination points, servers, and so forth and in case the backup is found or not. There was a lot of infrastructure inside and we felt like taking a complement for different objects. This involved in infrastructure works in the form of AWS, Azure and additionally on-premises. With Msp360, we were able to amalgamate all three environments with a single instrument and table. This dashboard gives higher-level information about various different endpoints, in the event the backup is or isn't performed, in addition to the kind of information. The procedure for making policies within MSP360 is straightforward and was quite helpful. **What do you dislike about MSP360 Backup?** They don't have a headquarters in India, so in-person conversation is not possible in order to be able to understand each other better. Due to its mix with different sources of information, it may be costly. **What problems is MSP360 Backup solving and how is that benefiting you?** The experience is really comfortable at the moment thinking about its mix with different providers/universe. We were able to mix it with Azure service, AWS service and our in-house facilities, through a combined picture we can see the whole infrastructure and things that work and things that don't work. ### 5. Affordable backup solution for MSP clients **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2023 **What do you like best about MSP360 Backup?** I was using Backblaze for my personal computers, but they didn't provide backup for servers unless you were using a third-party tool such as Cloudberry. I've used Cloudberry in the past and liked it, so I went in that direction for my clients. This was around the time that Cloudberry was rebranding itself as MSP360. At first, I was going only to use Cloudberry, but I like how MSP360 is a central place to manage my clients. Plus, the monthly fee is more attractive than most backup solutions. I've used MSP360 a couple of years and like it. I really like being able to Restore 2 Cloud for testing backups as well. **What do you dislike about MSP360 Backup?** I had a few hiccups when they changed from Cloudberry to MSP360 but have had no issues since then. Everything runs great. **What problems is MSP360 Backup solving and how is that benefiting you?** Low-cost backup solution for my clients with a central interface that I can manage everything. I'm able to manage my client's backups within one place, and I always know what is going on with them. ### 6. MSP360 is easy to use, and easy to manage for an enticing pricepoint. **Rating:** 5.0/5.0 stars **Reviewed by:** Matt M. | Infrastructure Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2022 **What do you like best about MSP360 Backup?** I love the reporting and alerting on MSP360, as it allows you to know exactly when backups succeeded or if any are unsuccessful. Reviewing the conveniently emailed daily backup report summary has become a part of of our daily routine. **What do you dislike about MSP360 Backup?** Luckily I have yet to find any disadvantages or dislikes with the product. It is both easy to implement and use and due to such reasoning, I'm unable to find any shortcomings. **What problems is MSP360 Backup solving and how is that benefiting you?** MSP360 allows us to easily get our data into our cloud storage and allows us to create backup jobs on new servers with ease. The ability to restore files and folders with the restore plans has saved us numerous times. ### 7. Great and reliable! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2023 **What do you like best about MSP360 Backup?** Compared to many other solutions this is super easy to configure new storage, S3 with my environment. The software solution helped my to get all settings right. It proved to be super reliable for backup and restore testing with 100% success. Restore testing also proved how easy navigation is from backup or restore plan to individual backup and restore logs. I'm very glad I found this solution. **What do you dislike about MSP360 Backup?** To be honest, there is NO negative point! **What problems is MSP360 Backup solving and how is that benefiting you?** MSP360 solved how to backup our cloud storage. Without we had just the cloud storage, but we wanted to make it safer, meaning having another (or some) copy of the data. We benefit from a solution we could easily administer and also test with a succesful restore test, showing that in case of desaster the solution would really help. ### 8. Great managed backup software tool. **Rating:** 4.5/5.0 stars **Reviewed by:** John P. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about MSP360 Backup?** I like that I can set up and manage multiple backups to various media from one interface. I like that it itegrates with so many cloud services. It keeps a backup log and it's easy to preform a quick restore when needed. **What do you dislike about MSP360 Backup?** The only thing I dislike is the online purchase doesn't let you just purchase one license at a time and that i need to go through a thrid party reseller. It was orginally setup so it could all be done via the website. I just prefer self administration it's less hassle. **What problems is MSP360 Backup solving and how is that benefiting you?** Reliable backup solution with the ability to choose cloud storage provider that suits needs and budget. ### 9. Simple to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2024 **What do you like best about MSP360 Backup?** MSP360 is really simple to configure and flexible **What do you dislike about MSP360 Backup?** Dark theme would be a must to make this apps perfect **What problems is MSP360 Backup solving and how is that benefiting you?** Help us have backups that are reliable and simple to manage ### 10. Long term user **Rating:** 5.0/5.0 stars **Reviewed by:** Steve F. | Consultant & Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2023 **What do you like best about MSP360 Backup?** We've used MSP360 backup for about 8 years, starting back when it was Cloudberry. It's got better and better over the years to become a really comprehensive backup solution for all our business customers but especially for the ones with specialist needs. **What do you dislike about MSP360 Backup?** Tbh not very much, the support has got better over time, the errors are pretty good. **What problems is MSP360 Backup solving and how is that benefiting you?** We use MSP 360 managed backup generally, but we particularly use it for medical customers who need secure backups for very large amounts of data. MSP360 lets us tier storage and take advantage of lower cost cold storage in these situations. ### 11. Invaluable Backup Tool For Our Small School **Rating:** 4.5/5.0 stars **Reviewed by:** Jeremy M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about MSP360 Backup?** Automatic backups for our servers on campus give us good peace of mind. Once the backend is set up, the app is really easy to get going. **What do you dislike about MSP360 Backup?** Connecting to Backblaze was a bit convoluted and tutorials seem to be out of date, but it can still be done, just takes a bit to figure out. **What problems is MSP360 Backup solving and how is that benefiting you?** MSP360 has made it easy to back up valuable data off-site. We realized how necessary this is after a ransomware attack hit our ervers last year. Our data is now not only protected against that, but against any physical disaster as well. ### 12. We use it on a daily basis but not for mission critical **Rating:** 3.5/5.0 stars **Reviewed by:** George H. | Chief Excellence Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about MSP360 Backup?** What we enjoy about MSP360 is that everything is self-serve. Does not require you to wait for sales and speeds up the process in setting up and configuring the backup. **What do you dislike about MSP360 Backup?** Although intuitive to a certain extent, we still do not feel like this is a good solution for mission critical backups or to be utilized as a full disaster recovery solution. **What problems is MSP360 Backup solving and how is that benefiting you?** A backup that allows multple options for storage, such as local network, through VPN or simply using S3 compatible websites such as Amazon S3, Minio and/or Wasabi - makes things easy. ### 13. Solid Product At A Reasonable Price **Rating:** 5.0/5.0 stars **Reviewed by:** Trevor J. | Senior System Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about MSP360 Backup?** We tried this after years of StorageCraft and decided to flip. Excellent MGMT and reporting. Flawless backup and recovery. Forever forward Incremental works great with managing our s3 storage. **What do you dislike about MSP360 Backup?** There is not much i can dislike. We do get some errors from time to ttime when reviewing backups. Tech support is usually pretty good at resolving after a quick email **What problems is MSP360 Backup solving and how is that benefiting you?** We know wwe have good backups in case of disaster recovery and we can even quickly create a VM from the backup fil. ### 14. MSP 360 Backup Review **Rating:** 4.5/5.0 stars **Reviewed by:** Joseph S. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2022 **What do you like best about MSP360 Backup?** Ease of use. Ability to bring your own storage. **What do you dislike about MSP360 Backup?** Slow to restore from cloud. Occasional issues with backups. **Recommendations to others considering MSP360 Backup:** Make sure to follow the guides for your backup storage when setting this up. We configured it wrong and had some large expenses in the beginning due to duplicate backups, versioning, and some other issues that would not have occurred had we followed the guide. **What problems is MSP360 Backup solving and how is that benefiting you?** Inexpensive file based backups. Benefits for clients that do not need full image backups with quick restore capabilities. ### 15. Best backup platform our MSP has used. **Rating:** 5.0/5.0 stars **Reviewed by:** Jonah W. | Senior Network Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about MSP360 Backup?** The simple setup and amazingly smooth setup experience, from backup setup, to licensing, to management. The user experience from end user to mangement is amazing. **What do you dislike about MSP360 Backup?** The only downsides I have had is false reports of failed backups, and issues with backup scheduling conflicting with maintenance scheduled of MSP 360. **What problems is MSP360 Backup solving and how is that benefiting you?** MSP360 is helping us make sure our clients have good, visible comprehensive backups in the cloud and locally. We are more easily able to see what backups need attention and what dont. ### 16. Solid Backup Solutions for Small Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Ken M. | IT Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2023 **What do you like best about MSP360 Backup?** Implementation is straightforward, and the platform is easy to use. Local and cloud backup storage is also very helpful when doing image-based backups. **What do you dislike about MSP360 Backup?** Pricing initially was a bit confusing given the subscription cost plus the AWS aspect. I think including a base AWS storage cost in the subscription would be simpler. **What problems is MSP360 Backup solving and how is that benefiting you?** I needed a cost effective solution for image based and file backups that worked on Windows, Mac and Windows Server environments. MSP 360 gave me that. ### 17. Great product and easy to work with! **Rating:** 5.0/5.0 stars **Reviewed by:** Philip C. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about MSP360 Backup?** Ease of use and amount of features packed into the product. **What do you dislike about MSP360 Backup?** On Premesis client and Web Client for configuring often have different fields and terminology, wish that was more unified between the two platforms for documentation standardization. **What problems is MSP360 Backup solving and how is that benefiting you?** It provides a low cost, high margin, solid backup product, rich with features for safely and securly backing up our clients critical data. Offers plenty of flexability to backup to multiple storage organizations. ### 18. Easy to get up and running **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2022 **What do you like best about MSP360 Backup?** Lots of options, it's easy to get up and running, and it's been working well without issues. I like the reporting page that shows me a quick overview of backup results. This reduces the time I spend reviewing results. **What do you dislike about MSP360 Backup?** New storage accounts can take a bit to show up and become available, I was about to contact support before it showed up. I'd also recommend talking to someone from MSP360 about which licenses you want/need, it's a bit confusing otherwise. **What problems is MSP360 Backup solving and how is that benefiting you?** I used this to replace our previous backup solution, which regularly caused me headaches. I also like the options available for storage, including several cloud services. ### 19. Highly recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Amit M. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2023 **What do you like best about MSP360 Backup?** We have been using MSP360 backup for many years (before they were even called MSP360). Many backup options and storage options. We link ours to an onsite NAS and to AWS S3. The software is priced well. **What do you dislike about MSP360 Backup?** There's nothing to dislike. Like all software, they have some bugs at times, but the support has been fantastic. **What problems is MSP360 Backup solving and how is that benefiting you?** Managed backup and reducing storage costs ### 20. Simple to deploy and manage. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about MSP360 Backup?** Deploying the product is quite simple. The reports give me a clear view of the back ups we manage. **What do you dislike about MSP360 Backup?** Restoring the backup to a new computer can be a bit tricky. Once you have completed a couple of times, its a piece of cake. **What problems is MSP360 Backup solving and how is that benefiting you?** Allows us to deploy the product without having to visit each workstation or gather reports from each unit. ### 21. Best and fast service to view your backups **Rating:** 5.0/5.0 stars **Reviewed by:** Kashish B. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2023 **What do you like best about MSP360 Backup?** Service is really fast, tell you all info about clients, there directories and sizes. Easy to access. **What do you dislike about MSP360 Backup?** So far, I really dont feel like anything that I haven't liked about it. **What problems is MSP360 Backup solving and how is that benefiting you?** Backing up our sharepoint and onedrive sites. No need to worry if client lose access to any files anytime, because MSP360 has got our back. ### 22. Best Online Backup Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Tad O. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2023 **What do you like best about MSP360 Backup?** I love being able to chose my own B2 Cloud Storage. Branding is also an important feature. Most of all, I love the simplicity, reliability and minimal storage using the Forever Incremental. **What do you dislike about MSP360 Backup?** The Microsoft 365 SharePoint restore options are rudamentry and it is painful to find the files / folders to restore when you have a large SharePoint document library. **What problems is MSP360 Backup solving and how is that benefiting you?** Imutable online storage that is extremely efficient and reliable as an off-site backup to supplement onsite storage. Protection in case of encryption viruses provides a safety net, just in case. ### 23. Great price, great products, great customer support, great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Jaime L. | IT Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about MSP360 Backup?** It's affordable and the support team is very helpful, knowledgeable and prompt to respond. **What do you dislike about MSP360 Backup?** They don't offer backups for Google Workspace. There's also no option Business Continuity which would be nice. **What problems is MSP360 Backup solving and how is that benefiting you?** Server backups, I'm able to use MSP360 online backups for an inexpensive price and whitelable and charge my clients for the service. ### 24. Fantastic backup solution.... especially for Linux based operating systems! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about MSP360 Backup?** MSP360 works great accross all types of operating systems, in particular Linux based systems which is rare in the industry! This is a must have for us and works fantasic as a backup solution for both us a company along with our client base for all of our servers. **What do you dislike about MSP360 Backup?** No much really. Linux release notes could be more comprehshenive vs the windows release notes. But's that's about it really. **What problems is MSP360 Backup solving and how is that benefiting you?** To be able to provide a cloud based off-site backup solution for both our client base and in-house. ### 25. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Milton M. | Gerente de Tecnologia da Informação, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2023 **What do you like best about MSP360 Backup?** I like best about the integration with blackblaze MSP. **What do you dislike about MSP360 Backup?** I dislike about don't have support backup using a storage library robot tape unit. **What problems is MSP360 Backup solving and how is that benefiting you?** MSP360 for me is a second backup option in my company, using this system, we don't need transfer our tapes out of office by security. ### 26. Great addition to our stack **Rating:** 5.0/5.0 stars **Reviewed by:** Scott W. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about MSP360 Backup?** It's lightweight, easy to setup and administer, and it just works. **What do you dislike about MSP360 Backup?** I used to not like support, but they have become very responsive and knowledgeable. Not much not to like. **What problems is MSP360 Backup solving and how is that benefiting you?** It gives us a solution for direct to cloud backup that is low cost to manage and purchase. ### 27. Backup simple and reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Brian K. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about MSP360 Backup?** The management console is easy to use and very powerful. It is great it can remotely apply settings. **What do you dislike about MSP360 Backup?** It is not easy to get tech support on the phone when needed. **What problems is MSP360 Backup solving and how is that benefiting you?** Provides a backup solution for clients at a very low cost. It creates high profit margins. ### 28. Good tool to be calm **Rating:** 5.0/5.0 stars **Reviewed by:** Felipe R. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2023 **What do you like best about MSP360 Backup?** It was a tool that help to our clients to keep calm with their backups plan, and also help quit the DRP plan from users **What do you dislike about MSP360 Backup?** Sometimes is not clear about his licenses. **What problems is MSP360 Backup solving and how is that benefiting you?** MSP360 is helping us to not worry about much IT operational activities ### 29. Best backup solution available! **Rating:** 5.0/5.0 stars **Reviewed by:** Shane W. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about MSP360 Backup?** The software is extremely versatile and gives us a branded solution for our customers. We looked at 5 solutions and this one was perfect for us! **What do you dislike about MSP360 Backup?** I have no complaints! The software works great. **What problems is MSP360 Backup solving and how is that benefiting you?** Ability to offer onsite and offsite backups for our customers. ### 30. Super easy while being very powerful **Rating:** 5.0/5.0 stars **Reviewed by:** Ken J. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2023 **What do you like best about MSP360 Backup?** MSP360 is very easy to set up and the user forum is very helpful. I only had one question and that did not take very long to answer. **What do you dislike about MSP360 Backup?** What's to dislike? Nothing. Everything I wanted to accomplish is in this application. **What problems is MSP360 Backup solving and how is that benefiting you?** I use MSP360 to back up all my user's computers to a bucket on Wasabi. ### 31. Haven't downloaded yet but it seems secure and durable **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2024 **What do you like best about MSP360 Backup?** My documents seem to have been safely stored int he cloud for years. **What do you dislike about MSP360 Backup?** It took ages to reconnect to restore the files. **What problems is MSP360 Backup solving and how is that benefiting you?** Store my documents on AWS ### 32. Great Backup Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Greg E. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about MSP360 Backup?** MSP360 is easy to deploy and manage by several of my techs. **What do you dislike about MSP360 Backup?** I wish there was a discount for multiple computers in the same location. **What problems is MSP360 Backup solving and how is that benefiting you?** Cloud Backup choices are limited and MSP360 backups up everything from servers and workstations to MS365. ### 33. Extremely affordable with excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2023 **What do you like best about MSP360 Backup?** I was shocked at how low the price was for such a critical service. The customer support has been excellent and it has already saved us from MAJOR loss of thousands of files. **What do you dislike about MSP360 Backup?** The interface is clunky and confusing, which isn't a major issue because ideally you won't really have to log in much until there is an issue. **What problems is MSP360 Backup solving and how is that benefiting you?** We use it to back up our gmail server as well as all of our cloud based files. ### 34. MSP360 Managed Backup Review **Rating:** 5.0/5.0 stars **Reviewed by:** Cam C. | Owner and Principal Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about MSP360 Backup?** The backups are easy to set up and install. The installation process is easy and seamless. **What do you dislike about MSP360 Backup?** Not getting the billing in one invoice. I receive multiple invoices a month. **What problems is MSP360 Backup solving and how is that benefiting you?** It frees up time to work on other projects and issues. ### 35. Excellent backup with great storage options **Rating:** 4.5/5.0 stars **Reviewed by:** Paul B. | IT & Security Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2023 **What do you like best about MSP360 Backup?** Robustness, features, Storage options, configuration options, excellent restore options for 365 **What do you dislike about MSP360 Backup?** Web interface is a little difficult to navigate. Sharepoint costs can be high for small business compared to other backup solutions for 365 **What problems is MSP360 Backup solving and how is that benefiting you?** Cost effective storage of backups ### 36. Feature-Rich and Easy to Use: the MSP360 Managed Backup **Rating:** 5.0/5.0 stars **Reviewed by:** Chris M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about MSP360 Backup?** It's easy to set up at my clients' offices and easy to manage remotely: I can change backup selections, add email notification recipients and verify the backups are working. **What do you dislike about MSP360 Backup?** I've been using backup software for 20 years and I honestly can't fault MSP360 Managed Backup on anything. Love the remote tools! **What problems is MSP360 Backup solving and how is that benefiting you?** The MSP360 Managed Backup solves the problem of great remote management. I'm able to do everything remotely which saves me a ton of time. ### 37. Useful and effective cloud back-up solution **Rating:** 4.5/5.0 stars **Reviewed by:** Nico C. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2023 **What do you like best about MSP360 Backup?** Its easy of use and transparent licensing / pricing model **What do you dislike about MSP360 Backup?** You need to separately purchase the back-up license and online storage for back-ups. **What problems is MSP360 Backup solving and how is that benefiting you?** We were looking for a way to back up Google Workspace and related data. ### 38. Reliable solution for backup that you can trust ! **Rating:** 4.5/5.0 stars **Reviewed by:** Office A. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about MSP360 Backup?** You always know how your backup doing. It is very convenient. **What do you dislike about MSP360 Backup?** It is slow for very large backups, but rhis also depends from other factors. **What problems is MSP360 Backup solving and how is that benefiting you?** You always need reliable backup. MSP360 is software you can always trust. ### 39. A really simple backup solution that just works **Rating:** 5.0/5.0 stars **Reviewed by:** Ken O. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2023 **What do you like best about MSP360 Backup?** Having never worked with S3 as a backup solution before, that task was a bit daunting. But, the cost savings compared to other cloud backup solutions drove me to research a bit. Of all of the solutions I found that can backup to AWS, MSP360 was by far the simplest to configure. Now I sleep easy at night knowing that our important data is backed up every night, and I am confident that the backups are occuring every night, and if the fail for some reason I will be notified. **What do you dislike about MSP360 Backup?** Nothing, MSP360 was incredibly simple to setup and rock solid once it is configured. I suppose the cost is the worst thing, but to be honest it is worth every penny. **What problems is MSP360 Backup solving and how is that benefiting you?** We needed to backup a fairly large amount of data to the cloud. The commercially available solutions are incredibly exspensive. MSP360 Cloudberry allowed us to quickly and simply take advantage of AWS S3 (a fraction of the cost). My level of I/T is moderate at best, but MSP360 made the setup a breeze. ### 40. MSP360 Managed Backup - Great on-prem to cloud or cloud-to-cloud backup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2023 **What do you like best about MSP360 Backup?** MSP360 just works. We use it to backup cloud SaaS data as well as on-prem server data for offsite backups. **What do you dislike about MSP360 Backup?** There are some aspects of the software that are a bit unintuitive, but once you get familiar with everything it's very easy to use. **What problems is MSP360 Backup solving and how is that benefiting you?** For those looking to backup Microsoft 365 or Google Workspace tenant data, MSP360 is a great option. Also, very good for offsite backup of on-prem data. ### 41. Best backup software **Rating:** 5.0/5.0 stars **Reviewed by:** Karim R. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about MSP360 Backup?** Ease of use and transparency. Works with B2 **What do you dislike about MSP360 Backup?** Nothing actually. It difficult to grasp from the website **What problems is MSP360 Backup solving and how is that benefiting you?** Backing up 50 TB of data ### 42. Good start and room for improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Miclain K. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about MSP360 Backup?** Documentation is relatively helpful and support is good. **What do you dislike about MSP360 Backup?** Some documentation that was out of date and not clear as product names have been changing **What problems is MSP360 Backup solving and how is that benefiting you?** Backups and computer remote management ### 43. All-round product **Rating:** 4.0/5.0 stars **Reviewed by:** lode m. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2023 **What do you like best about MSP360 Backup?** You can use this product to image servers , desktops , backup google and microsoft cloud. **What do you dislike about MSP360 Backup?** A bit confusing with different user accounts. **What problems is MSP360 Backup solving and how is that benefiting you?** Improving control panel. ### 44. Reasonable way for enterprise backup **Rating:** 4.5/5.0 stars **Reviewed by:** Masanari H. | Managing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2023 **What do you like best about MSP360 Backup?** Unlike other "enterprise" backup solution, the cost is reasonable. **What do you dislike about MSP360 Backup?** Backup agent sometimes stops in poor network environment. **What problems is MSP360 Backup solving and how is that benefiting you?** It simplifies the backup process. ### 45. Msp360 is good but could benefit from simplicity **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2023 **What do you like best about MSP360 Backup?** The ability to bring in your preferred s2 provider. This can lead to cost savings and make things easy. **What do you dislike about MSP360 Backup?** The UI online and management is somewhat cumbersome to learn at first. Or how to use policies. Or multi tenancy. It could just benefit from simplicity. **What problems is MSP360 Backup solving and how is that benefiting you?** Easy solution to quickly backup PC in a few steps. ### 46. MSP360 Software Review **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley R. | Web developer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2023 **What do you like best about MSP360 Backup?** I find that MSP360 is a great backup solution for my business. It gives me peace of mind that my external hard drive is backed up in case it ever fails. **What do you dislike about MSP360 Backup?** Currently I have not come across any issues during my use of MSP360 Backup. **What problems is MSP360 Backup solving and how is that benefiting you?** MSP360 is allowing me to back up my external hard drive nightly so any code updates during the day are saved to the cloud and can be restored if needed. ### 47. FINALLY! Reliable backup solution **Rating:** 5.0/5.0 stars **Reviewed by:** Kenny P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about MSP360 Backup?** Been using it for years and it has been totally reliable. I can trust my customers (and my own backups) in their hands. **What do you dislike about MSP360 Backup?** I think a lot of the errors could be self-fixed with the software instead of not completing backups and offering links to possible solutions. **What problems is MSP360 Backup solving and how is that benefiting you?** Nightly imaging and file backups with encryption ### 48. Great platform for ServiceProvioders **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about MSP360 Backup?** The ease of use, and the capability to build custom reports using Amazon tools **What do you dislike about MSP360 Backup?** No issues encountered as of yet....this the the 3rd Backup service I have used, and by far the best **What problems is MSP360 Backup solving and how is that benefiting you?** It allows me t perform backups for my customers, in an efficient and segmented manner ### 49. MSP360 Great Backup for Physical Servers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2023 **What do you like best about MSP360 Backup?** It works with physical servers and backs up locally as well as offsite to our Wasabi Cloud Storage. **What do you dislike about MSP360 Backup?** It is not the most intuitive program. We prefer Altaro but Altaro charges more for physical server backup. **What problems is MSP360 Backup solving and how is that benefiting you?** It provides local and offsite backup for physical servers. ### 50. First class backup and recovery software **Rating:** 4.0/5.0 stars **Reviewed by:** Edward G. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2023 **What do you like best about MSP360 Backup?** I like the reporting capability. It give me one pane of glass to see all backups across all my customers. **What do you dislike about MSP360 Backup?** Ca't really think of anything I don't like. **What problems is MSP360 Backup solving and how is that benefiting you?** Needed a good backup program for storing backups for my clients on Amazon s3 and Backblaze B2. ## MSP360 Backup Discussions - [i want to schedule my cloude servers backup how can i do that?](https://www.g2.com/discussions/36834-i-want-to-schedule-my-cloude-servers-backup-how-can-i-do-that) - 1 comment, 1 upvote - [Has anyone use MSP360 to backup from cloud to cloud or with B2 Backblaze ?](https://www.g2.com/discussions/has-anyone-use-msp360-to-backup-from-cloud-to-cloud-or-with-b2-backblaze) - 2 comments, 1 upvote - [Is there a version of CloudBerry Backup for Managed Service Providers and businesses looking for more centralized management?](https://www.g2.com/discussions/is-there-a-version-of-cloudberry-backup-for-managed-service-providers-and-businesses-looking-for-more-centralized-management) - 2 comments, 1 upvote - [What do I need to start using CloudBerry Backup?](https://www.g2.com/discussions/what-do-i-need-to-start-using-cloudberry-backup) - 2 comments, 1 upvote - [Does CloudBerry Backup provide backup storage space?](https://www.g2.com/discussions/does-cloudberry-backup-provide-backup-storage-space) - 2 comments, 1 upvote - [View MSP360 Backup pricing details and edition comparison](https://www.g2.com/products/msp360-backup/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-13+17%3A19%3A04+-0500&secure%5Bsession_id%5D=5aadc122-c8ec-48a9-8c45-9ead5fbbaa03&secure%5Btoken%5D=55b9f0be62ce7361cb11c6cce819f6f710a7253b2029f10c70b42e800e0cc6ce&format=llm_user) ## MSP360 Backup Integrations - [Agentic AI](https://www.g2.com/products/agentic-ai/reviews) - [Amazon Simple Storage Service (S3)](https://www.g2.com/products/amazon-simple-storage-service-s3/reviews) - [Azure Blob Storage](https://www.g2.com/products/azure-blob-storage/reviews) - [Bacula Enterprise](https://www.g2.com/products/bacula-enterprise/reviews) - [Bitrix24](https://www.g2.com/products/bitrix24/reviews) - [CloudMover™ for AWS S3](https://www.g2.com/products/cloudmover-for-aws-s3/reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - [MinIO AIStor](https://www.g2.com/products/minio-aistor/reviews) - [myQNAPcloud Storage](https://www.g2.com/products/myqnapcloud-storage/reviews) - [Syncro](https://www.g2.com/products/syncro/reviews) ## MSP360 Backup Features **Compatibility ** - File Server Backup - Database Server Backup - Virtual Machines - Repository Models **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning - Mobile Backup Application **Functionality ** - Incremental Backup - OS Boot Recovery - Bootable Disk - Online Restore **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Management** - Continuous Backup - Disaster Recovery - Storage Capacity - Remote Backup - Activity Monitoring **Compatibility ** - Disk Backup - Local Backup - Storage Formats **Performance** - Multiple Backup Versions - Unlimited Backup - Deduplication - Lag Free Operation **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Compliance** - Security Standards - Cloud Data Protection - Data Deduplication **Management** - Security Standards - Encrypted Storage **Agentic AI - PC Backup** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Decision Making **Security** - Data Encryption - Security and Compliance - Deduplication **Agentic AI - Server Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Online Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top MSP360 Backup Alternatives - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - 4.6/5.0 (682 reviews) - [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) - 4.5/5.0 (424 reviews) - [NAKIVO Backup & Replication](https://www.g2.com/products/nakivo-backup-replication/reviews) - 4.7/5.0 (328 reviews)