--- title: MSP360 Backup Reviews meta_title: 'MSP360 Backup Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 554 reviews by the users' company size, role or industry to find out how MSP360 Backup works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 554 scale: '5' date_modified: '2026-10-01' parent_category: name: Backup url: https://www.g2.com/categories/backup ---

MSP360 Backup Reviews & Product Details

Pricing

Pricing provided by MSP360 Backup.

MSP360 Free Backup

Free
Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Flexible, Secure Hybrid Backups with No Vendor Lock-In"
4.5/5
What do you like best about MSP360 Backup?

Flexible cloud storage options – It supports many cloud providers (Amazon S3, Microsoft Azure, are what we used)

No vendor lock-in – Because storage is separate from the backup software, you are not tied to a single vendor’s ecosystem.

Highly customizable backups – Scheduling, scripting, encryption, compression, and detailed logging allow very granular control over backup jobs.

Strong security features – Supports AES-128/192/256 encryption, immutability, and object-lock protection to help defend against ransomware and unauthorized access.

Hybrid backup capability – Supports local, cloud, or hybrid backups, including file-level and image-based backups with multiple restore options. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

It can have a bit of a learning curve – The platform offers many configuration options, which can make the initial setup and ongoing management complicated for new users.

Limited built-in disaster recovery features – It lacks some advanced enterprise capabilities like automated failover or instant VM recovery found in other backup platforms. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Effective, Feature-Rich Backup Solution with Great Support"
5/5
What do you like best about MSP360 Backup?

Reliable, well supported, versatile, and cost-effective backup solution. The product has evolved and improved in many ways over the years that we have been using it. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

Nothing significant comes to mind. It works well. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Reasonably Priced Backups with Seamless IDrive e2 Integration"
4/5
What do you like best about MSP360 Backup?

It is a very reasonable prices solutions to several backup scenarios. It integrates seamlessly with my IDrive e2 storage and provides a highly usable interface for managing my files and file versions. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

I have not really discovered any downsides yet. Review collected by and hosted on G2.com.

Verified User in Law Practice
AL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Reliable and Consistent—Works Smoothly Without Crashes"
5/5
What do you like best about MSP360 Backup?

Works well without crashing or having errors. It's reliable and consistent. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

The setup was a bit technical, but not more so than other similar programs I suppose. Review collected by and hosted on G2.com.

Bill M.
BM
Bill M.
Housing Specialist
Small-Business (50 or fewer emp.)
"MSP360: Easy to Use, Reliable, and Worth the Subscription"
4.5/5
What do you like best about MSP360 Backup?

Ease of use, understandable GUI, very relliable. Pricing is reasonable enough that a subscription was purchased rather than depending on freeware. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

I have not encountered a bad side to MSP360 yet. Review collected by and hosted on G2.com.

SA
Saimun A.
"Reliable Backup Solution with Easy Recovery"
4.5/5
What do you like best about MSP360 Backup?

I use MSP360 Backup to keep our company’s data safe and secure. I like how reliable and easy it is to use. Backing up files across devices and the cloud is simple, and knowing I can quickly restore data whenever I need gives me real peace of mind. It helps keep backups organized and ensures our data stays protected. It’s reliable, easy to use, and makes backing up and restoring data simple, which is why I’d definitely recommend it to others. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

One thing I’ve noticed with MSP360 Backup is that the initial setup can feel a bit technical, especially for new users. Some of the backup settings and scheduling options could be more intuitive to make everything easier to manage. Review collected by and hosted on G2.com.

DR
David R.
"Dependable Backup Solution with Intuitive Interface"
4.5/5
What do you like best about MSP360 Backup?

I use MSP360 Backup to keep all our important data safe and easily manageable. It helps protect files and systems from accidental loss, ransomware, or other issues. I really appreciate being able to schedule automated backups so nothing gets missed, and restoring files is simple and stress-free. I also like that it works smoothly across both local devices and cloud storage, which gives me peace of mind knowing our data is always safe, no matter where it’s stored. Having a central place to monitor and manage everything makes keeping our data secure much easier. The dependable and easy-to-use nature of MSP360 Backup makes it a necessary tool for ensuring data safety and accessibility. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

One thing I’ve noticed with MSP360 Backup is that setting up backups for multiple devices or more complex setups can feel a bit time-consuming and tricky. The interface isn’t always super intuitive at first, so a bit more guidance or setup help would be great. It’s a powerful tool, but having more options for customizing notifications and reports would make managing everything even easier. Review collected by and hosted on G2.com.

Décio d.
DD
Décio d.
Senior Consultant in Digital Transformation
Small-Business (50 or fewer emp.)
"Reliable and easy to use, I highly recommend it."
5/5
What do you like best about MSP360 Backup?

I have been using MSP360 Backup for over nine years to back up all my files, including notebooks, photos, and movies, and I have never found anything better. I especially like the ease of use and the reliability of the tool. Another feature I appreciate is the version control, which works particularly well. Additionally, I found the initial setup process very simple. All these aspects contribute to an exceptional experience, and I am very satisfied with the service. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

Maybe the price could be better. Review collected by and hosted on G2.com.

Nismo Z.
NZ
Nismo Z.
Power BI Support Eng.
Mid-Market (51-1000 emp.)
"Effortless Backup with Full Control"
5/5
What do you like best about MSP360 Backup?

I like that MSP360 Backup is very easy to configure and use. I have used it both for backing up all my personal photos, videos, security camera footage, files, and important documents, as well as in my work as a DBA for SQL backups off-site. I appreciate being able to control the privacy and encryption of my files in Amazon S3 storage. Also, I can't think of anything I don't like about it. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

I like it all Review collected by and hosted on G2.com.

AL
Antti L.
Freelancer
Small-Business (50 or fewer emp.)
"Versitale backup for almost every user"
4/5
What do you like best about MSP360 Backup?

MSP360 is truly versatile. It allows backups to a local USB drive, NAS, or directly to the cloud. The interface is straightforward, making it easy to set up your backup routine and schedule it according to your preferences. Implementing the 3-2-1 backup strategy with my cloud provider is simple. I perform daily backups and don't have to worry about them, as the process runs in the background. There's no need to manually start the program unless I want to, since the automation works very well. If necessary, you can even link backups together using simple rules. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

There is a bit of a learning curve when it comes to using the program. While it isn't too difficult, I would suggest taking some time to familiarize yourself with the various options before you begin backing up. Doing so can help you save both time and disk space in the long run. The GUI looks good, but it can feel a bit overwhelming at first. I also found it somewhat confusing to locate the different settings for the program itself. You need to use the dropdown menu and select 'options,' since the 'settings' found under the tools tab do not actually open the program's main settings. Perhaps having a dedicated tab for options would make things clearer. However, these are minor issues that I can live with and are not a big deal overall. Review collected by and hosted on G2.com.

Questions about MSP360 Backup? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Vivek F.
VF
Vivek Febno
•
Last activity about 4 years ago

i want to schedule my cloude servers backup how can i do that?

GU
Guest User

What is MSP360 Managed Backup used for?

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Pricing Options

Pricing provided by MSP360 Backup.

MSP360 Free Backup

Free

MSP360 Managed Backup

Starting at $2.50
1 License

MSP360 Standalone Backup

Starting at $19.99
1 License Per Year
MSP360 Backup Comparisons
MSP360 Backup Features
File Server Backup
Database Server Backup
Virtual Machines
Continuous Backup
Disaster Recovery
Storage Capacity
Security Standards
Cloud Data Protection
Data Deduplication
Storage Capacity
Remote Backup