[
MRI Pro... Reviews
](https://www.g2.com/products/mri-property-management/reviews)

[
MRI Pro... Reviews
](https://www.g2.com/products/mri-property-management/reviews)

# MRI Property Management Pricing Overview

[Editedit](https://my.g2.com/mri-property-management/pricings)

**MRI Property Management has not provided pricing information for this product or service.** This is common practice for software sellers and service providers. Contact MRI Property Management to obtain current pricing.

Pricing information for MRI Property Management is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase MRI Property Management must be conducted with the seller.
Pricing information was last updated on May 14, 2019

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## Pricing Insights

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

9 months

### Average Discount

10%

### Perceived Cost

$$$$$

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## MRI Property Management Pricing Reviews
(2)

 ![Verified User in Commercial Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Commercial Real Estate")
AC

Verified User in Commercial Real Estate

Enterprise (\> 1000 emp.)

10/1/2025

More Options
- 
- [Respond as MRI Property Management](https://www.g2.com/survey_responses/mri-property-management-review-11752826/official_response/new)

"Associate Director"

5/5

What do you like best about MRI Property Management?

I appreciate the flexibility of this product, as it allows us to easily integrate both our own solutions and third-party vendors to support our internal processes and meet the needs of our clients. Additionally, MRI offers a solid core foundation that we can adapt to better align with our business requirements. Review collected by and hosted on G2.com.

What do you dislike about MRI Property Management?

Since CBRE self-hosts MRI, whenever a bug is discovered or troubleshooting is required, it often takes a long time to receive support and implement code fixes. This results in a lengthy wait before a permanent solution is put in place. Review collected by and hosted on G2.com.

What problems is MRI Property Management solving and how is that benefiting you?

Provides a consistent reporting package that is repeatable for the majority of our clients. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate")
GR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

12/8/2025

More Options
- 

Guest users or non-business users of the software, not included in G2 scores.

"Feels Like a Beta Version - Yet Priced as a Fully Finished, Premium Product"

0/5

What do you like best about MRI Property Management?

What I like best about MRI Property Management is that the concept sounds excellent. If the software worked the way it’s described in the sales process, it would be a fantastic tool. Review collected by and hosted on G2.com.

What do you dislike about MRI Property Management?

After more than 20 years as an MRI client, I feel compelled to share how profoundly disappointing and damaging our experience with MRI Engage has been.

We purchased Engage four years ago, and despite paying for it annually, we were unable to go live until recently - not because of anything on our side, but because of persistent, system-wide issues and an astonishing lack of support. It became normal to wait weeks or months for replies, many of which never came at all. When responses finally arrived, they rarely addressed the actual problem, forcing us to repeatedly start the same conversations from scratch.

Even now that we are live, the platform remains unreliable, outdated, and missing core functionality we were explicitly told it would include. Instead of receiving the support needed to fix these long-standing problems, we have been pushed toward purchasing additional add-ons - despite the fact that the system we already paid for has never, at any point, performed as promised.

The most disheartening part of this entire experience is the feeling of being completely neglected. As a smaller property management company, the contrast between what we were promised and the level of attention we actually receive has been stark. Emails ignored, escalations lost in the void, and no ownership or accountability from the teams assigned to support us.

At this stage, it genuinely feels like we have spent years paying to use a beta product with no roadmap, no transparency, and no meaningful commitment to helping us succeed. The impact on our team and our clients has been enormous - wasted time, repeated complaints, and constant workarounds to compensate for a system that simply does not function.

After four years of trying to get this to work, we are exhausted by the process and deeply disappointed in MRI’s inability to provide even the basic level of support expected of a company of this size.

This has been, without question, one of the most challenging and frustrating vendor experiences we have ever had. Review collected by and hosted on G2.com.

What problems is MRI Property Management solving and how is that benefiting you?

MRI Property Management is positioned as a comprehensive solution for property managers, directors, and residents, promising smoother operations, clear reporting, and accessible information. Unfortunately, after years of trying to onboard and use the system, we’ve not experienced those benefits. Instead, much of our time has gone into managing system issues, chasing unanswered support requests, and compensating for missing or non-functional features.

Rather than reducing workload, MRI has often increased it. We’ve had to create parallel internal processes just to ensure our clients receive the service they expect, because we cannot rely on the software to deliver what was promised. If MRI is solving any problems for us, those benefits have yet to materialise - and at times it’s felt like the system is generating more challenges than it resolves. Review collected by and hosted on G2.com.

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Response from Karen Waite of MRI Property Management

[Editedit](https://www.g2.com/survey_responses/mri-property-management-review-12058949/official_response/edit)

Thank you for sharing your feedback with us. We sincerely apologise that your experience has not reflected the level of service we are committed to providing.

Your concerns have been escalated to our senior leadership team who I understand are actively engaging with you to better understand the situation and determine the best path forward. We appreciate your patience and the opportunity to address this matter as we remain focused on reaching a positive resolution.

Current UserValidated ReviewerSource: Organic

MRI Property Management Comparisons

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##### Categories on G2

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Property Management
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Lease Administration
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Real Estate CRM
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