1. [Home](https://www.g2.com/) 2. ... 3. [Session Replay Software](https://www.g2.com/categories/session-replay) 4. [Mouseflow Discussions](https://www.g2.com/products/mouseflow/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8b0d76705d1a8283c70e93d765cd1735/mouseflow.png "Product Avatar Image") ![Reward for good Mouseflow reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/37303/medal.svg "Reward for good Mouseflow reviews") ](/products/mouseflow/reviews) [ Mouseflow ](/products/mouseflow/reviews) (690)4.6/5 Mouseflow: Affordable Behavioral Analytics for UX Friction & CRO Mouseflow is the intuitive and affordable behavioral analytics platform that cuts the fluff to reveal the truth behind user behavior. We empower businesses with data-driven behavioral analytics, helping brands like eCommerce, SaaS, and enterprise brands understand why visitors are struggling, turning complex data into actionable insights that drive revenue and growth. Since essential tools like heatmaps and friction detection come out-of-the-box, you don't need an engineering degree to get quick value. How Mouseflow Helps You Optimize Faster: We’re here to toughen up your website – and your bottom line. • Automated UX Friction Detection Detect and fix conversion killers automatically with +7 friction events and our Friction Score—focus on changes that truly matter. • Affordable User Journey Mapping Analyze effortlessly how users move from, to, and between any page. Stop struggling to track user paths; we help you give them a shortcut to checkout. • Session Replays that Listen Watch user journeys unfold with session replays to see the truth behind clicks and turn data into powerful solutions. • Heatmaps Built for Scale Get 7 types of heatmaps, generated automatically for every page. This visibility is provided right out-of-the-box. • Conversion Funnels, Forms, & Analytics Pinpoint exact drop-off points using funnels and form analytics to increase conversions. • Real-Time Feedback Campaigns Understand visitor intent by asking the right questions at the right time. • Advanced Filtering, Segmentation, and Customization Advanced filtering and segmentation is available in every plan, supporting your experimentation roadmaps with the precision you need. Mouseflow is trusted by 210,000+ teams to analyze millions of visitor sessions, unlocking the fastest path to growth. We believe in making analytics approachable and fun, packed with “aha” moments. Are you ready to reveal the truth behind your user experience? Show More * * * ### 71.0 Nps Score Already have Mouseflow? ### All Mouseflow Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 2 years ago More Options - [ # What is Mouseflow used for? ](/discussions/what-is-mouseflow-used-for) What is Mouseflow used for? * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Mouseflow+questions+and+get+answers+from+expert+users+in+our+Mouseflow+Discussions+section.&title=Mouseflow+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Mouseflow+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Mouseflow+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss%0aAsk+Mouseflow+questions+and+get+answers+from+expert+users+in+our+Mouseflow+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Mouseflow+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss%0aAsk+Mouseflow+questions+and+get+answers+from+expert+users+in+our+Mouseflow+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 2 years ago More Options - [ # What is Mouseflow used for? ](/discussions/mouseflow-what-is-mouseflow-used-for) What is Mouseflow used for? [ Session Replay Software ](https://www.g2.com/tags/session-replay-software)[ Heatmap Tools ](https://www.g2.com/tags/heatmap-tools)[ Enterprise Feedback Management Software ](https://www.g2.com/tags/enterprise-feedback-management-software)[ Digital Analytics Software ](https://www.g2.com/tags/digital-analytics-software) [ E-commerce Analytics Software ](https://www.g2.com/tags/e-commerce-analytics-software)[ Marketing Analytics Software ](https://www.g2.com/tags/marketing-analytics-software)[ Product Analytics Software ](https://www.g2.com/tags/product-analytics-software) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Mouseflow+questions+and+get+answers+from+expert+users+in+our+Mouseflow+Discussions+section.&title=Mouseflow+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Mouseflow+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Mouseflow+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss%0aAsk+Mouseflow+questions+and+get+answers+from+expert+users+in+our+Mouseflow+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Mouseflow+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss%0aAsk+Mouseflow+questions+and+get+answers+from+expert+users+in+our+Mouseflow+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![George F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "George F.") GF Loading... [George F.](https://www.g2.com/users/0a6054ec-a97b-44cb-a38f-02d81c0b6f1c "George F.") • about 3 years ago Ecommerce Technology Consultant and Photographer More Options - [ # Refund Policy ](/discussions/mouseflow-refund-policy) My company implemented Mouseflow about a year ago for session replay. We've paid 1,400 to them for nominal usage, and this month when they raised prices by about 30%, we decided not to keep the service. It renewed on a weekend, and on Monday we sought to cancel, but they wouldn't refund our... [Read more](/discussions/mouseflow-refund-policy) [ Session Replay Software ](https://www.g2.com/tags/session-replay-software)[ Heatmap Tools ](https://www.g2.com/tags/heatmap-tools)[ Enterprise Feedback Management Software ](https://www.g2.com/tags/enterprise-feedback-management-software)[ Digital Analytics Software ](https://www.g2.com/tags/digital-analytics-software) [ E-commerce Analytics Software ](https://www.g2.com/tags/e-commerce-analytics-software)[ Marketing Analytics Software ](https://www.g2.com/tags/marketing-analytics-software)[ Product Analytics Software ](https://www.g2.com/tags/product-analytics-software) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Mouseflow+questions+and+get+answers+from+expert+users+in+our+Mouseflow+Discussions+section.&title=Mouseflow+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Mouseflow+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Mouseflow+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss%0aAsk+Mouseflow+questions+and+get+answers+from+expert+users+in+our+Mouseflow+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Mouseflow+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss%0aAsk+Mouseflow+questions+and+get+answers+from+expert+users+in+our+Mouseflow+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") MG Loading... [Miguel G.](https://www.g2.com/users/827cadab-3eae-44e4-a563-5e46253b5dc0 "Miguel G.") • over 3 years ago More Options - [ # Do you have special plans or programs for agencies? ](/discussions/do-you-have-special-plans-or-programs-for-agencies) We are a digital agency looking to provide consulting and website optimization services to our clients. [ agency ](https://www.g2.com/tags/agency)[ partnership ](https://www.g2.com/tags/partnership)[ partner programs ](https://www.g2.com/tags/partner-programs)[ Session Replay Software ](https://www.g2.com/tags/session-replay-software) [ Heatmap Tools ](https://www.g2.com/tags/heatmap-tools)[ Enterprise Feedback Management Software ](https://www.g2.com/tags/enterprise-feedback-management-software)[ Digital Analytics Software ](https://www.g2.com/tags/digital-analytics-software)[ E-commerce Analytics Software ](https://www.g2.com/tags/e-commerce-analytics-software)[ Marketing Analytics Software ](https://www.g2.com/tags/marketing-analytics-software)[ Product Analytics Software ](https://www.g2.com/tags/product-analytics-software) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Mouseflow+questions+and+get+answers+from+expert+users+in+our+Mouseflow+Discussions+section.&title=Mouseflow+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Mouseflow+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Mouseflow+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss%0aAsk+Mouseflow+questions+and+get+answers+from+expert+users+in+our+Mouseflow+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Mouseflow+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss%0aAsk+Mouseflow+questions+and+get+answers+from+expert+users+in+our+Mouseflow+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Donald F. P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Donald F. P.") DP Loading... [Donald F. P.](https://www.g2.com/users/4ab6254c-7a7f-4b34-b99d-7699418a1145 "Donald F. P.") • over 4 years ago Marketing Director at BlueSwitch | We Make eCommerce Painless! More Options - [ # When will I be able to expert heatmap data as an excel file? ](/discussions/when-will-i-be-able-to-expert-heatmap-data-as-an-excel-file) See above [ Digital Analytics Software ](https://www.g2.com/tags/digital-analytics-software)[ Heatmap Tools ](https://www.g2.com/tags/heatmap-tools)[ Session Replay Software ](https://www.g2.com/tags/session-replay-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Mouseflow+questions+and+get+answers+from+expert+users+in+our+Mouseflow+Discussions+section.&title=Mouseflow+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Mouseflow+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Mouseflow+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss%0aAsk+Mouseflow+questions+and+get+answers+from+expert+users+in+our+Mouseflow+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Mouseflow+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss%0aAsk+Mouseflow+questions+and+get+answers+from+expert+users+in+our+Mouseflow+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Matthias K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthias K.") MK Loading... [Matthias K.](https://www.g2.com/users/ce0e1eb0-d535-4265-8820-187282a32c18 "Matthias K.") • over 4 years ago Art-Director, Senior Digital Product Designer bei Foris More Options - [ # Is there a way to cluster returning users and create info of unique users and not just sesions? ](/discussions/is-there-a-way-to-cluster-returning-users-and-create-info-of-unique-users-and-not-just-sesions) [ Digital Analytics Software ](https://www.g2.com/tags/digital-analytics-software)[ Heatmap Tools ](https://www.g2.com/tags/heatmap-tools)[ Session Replay Software ](https://www.g2.com/tags/session-replay-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Mouseflow+questions+and+get+answers+from+expert+users+in+our+Mouseflow+Discussions+section.&title=Mouseflow+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Mouseflow+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Mouseflow+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss%0aAsk+Mouseflow+questions+and+get+answers+from+expert+users+in+our+Mouseflow+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Mouseflow+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss%0aAsk+Mouseflow+questions+and+get+answers+from+expert+users+in+our+Mouseflow+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Lendersa I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lendersa I.") LI Loading... [Lendersa I.](https://www.g2.com/users/0e3d2a8b-3a4e-4788-a770-06a72088cb3f "Lendersa I.") • over 5 years ago MANAGER More Options - [ # Why can't record all sessions ](/discussions/37026-why-can-t-record-all-sessions) Mouse flow does not record certain computers [ Digital Analytics Software ](https://www.g2.com/tags/digital-analytics-software)[ Heat Maps Software ](https://www.g2.com/tags/heat-maps-software)[ Session Replay Software ](https://www.g2.com/tags/session-replay-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Mouseflow+questions+and+get+answers+from+expert+users+in+our+Mouseflow+Discussions+section.&title=Mouseflow+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Mouseflow+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Mouseflow+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss%0aAsk+Mouseflow+questions+and+get+answers+from+expert+users+in+our+Mouseflow+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Mouseflow+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss%0aAsk+Mouseflow+questions+and+get+answers+from+expert+users+in+our+Mouseflow+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") AG Loading... [Aishwarya G.](https://www.g2.com/users/12a6b685-92b7-4127-a3dc-7c9e3eec50fd "Aishwarya G.") • almost 6 years ago More Options - [ # What do you mean by a session? ](/discussions/30997-what-do-you-mean-by-a-session) [ Session Replay Software ](https://www.g2.com/tags/session-replay-software)[ Heat Maps Software ](https://www.g2.com/tags/heat-maps-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Mouseflow+questions+and+get+answers+from+expert+users+in+our+Mouseflow+Discussions+section.&title=Mouseflow+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Mouseflow+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Mouseflow+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss%0aAsk+Mouseflow+questions+and+get+answers+from+expert+users+in+our+Mouseflow+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Mouseflow+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss%0aAsk+Mouseflow+questions+and+get+answers+from+expert+users+in+our+Mouseflow+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") RQ Loading... [Rocio Q.](https://www.g2.com/users/cc49f357-403e-45e6-9c8e-20b60b1e22d6 "Rocio Q.") • almost 6 years ago More Options - [ # Why the amount of recordings is the same as heatmaps? And why the credits are too low? ](/discussions/30792-why-the-amount-of-recordings-is-the-same-as-heatmaps-and-why-the-credits-are-too-low) Crazy egg offers until 150000 credits at 49 USD per month [ Session Replay Software ](https://www.g2.com/tags/session-replay-software)[ Heat Maps Software ](https://www.g2.com/tags/heat-maps-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Mouseflow+questions+and+get+answers+from+expert+users+in+our+Mouseflow+Discussions+section.&title=Mouseflow+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Mouseflow+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Mouseflow+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss%0aAsk+Mouseflow+questions+and+get+answers+from+expert+users+in+our+Mouseflow+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Mouseflow+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss%0aAsk+Mouseflow+questions+and+get+answers+from+expert+users+in+our+Mouseflow+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/mouseflow/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/656105f9f4043362adf04f48e4300760/mouseflow.svg "Product Avatar Image") ### Have you used Mouseflow before? Answer a few questions to help the Mouseflow community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmouseflow%2Fdiscuss%3Fsmall_ask%3Dmouseflow) No ## Top Contributors in Mouseflow 1 ![Anna A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna A.") AA Loading... ### [Anna A.](https://www.g2.com/users/32458590-c656-48fb-9316-fa926dfc46e5 "Anna A.") Head of Performance Marketing 4 pts 2 RV Loading... ### [Ram V.](https://www.g2.com/users/po-adf "Ram V.") Product Manager 3 pts 3 ![Eddie C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eddie C.") EC Loading... ### [Eddie C.](https://www.g2.com/users/58e80af6-06e1-44d1-9c5c-67d505d52195 "Eddie C.") Head of Growth Marketing 2 pts 4 RQ Loading... ### [Rocio Q.](https://www.g2.com/users/cc49f357-403e-45e6-9c8e-20b60b1e22d6 "Rocio Q.") 1 pt 5 AG Loading... ### [Aishwarya G.](https://www.g2.com/users/12a6b685-92b7-4127-a3dc-7c9e3eec50fd "Aishwarya G.") 1 pt