# MonsterConnect Reviews **Vendor:** MonsterConnect **Category:** [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking) **Average Rating:** 4.7/5.0 **Total Reviews:** 47 ## About MonsterConnect Monsterconnect is a sales acceleration platform that helps sales teams generate more leads through live conversations and multi-touch email cadences. ## MonsterConnect Reviews ### 1. Monster is the best job platform **Rating:** 5.0/5.0 stars **Reviewed by:** Ravi S. | Project Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about MonsterConnect?** Monster gives the perfect candidate what the client wants, and Time is valuable, saving time. Loads rather quickly and is somewhat customizable. The best part of eliminating cold calling is the hours held. **What do you dislike about MonsterConnect?** After thinking, I only have one suggestion. Speeding up the time it takes to remove contacts from salesforce. Generally takes a day to update the data with the Salesforce integration, but this might be fixed already, so I don't have anything negative to say, and that's rare for a sales marketing professional. **What problems is MonsterConnect solving and how is that benefiting you?** Monster Connect is a beautiful Cloud-based sales ennoblement tool that assists sales-driven organizations like LeadJen with outbound prospecting, dynamic routing, and team dialing. to find a suitable candidate in less time. ### 2. Cool product, excited for new features to roll out! **Rating:** 4.0/5.0 stars **Reviewed by:** Hayden H. | HCM Sales Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about MonsterConnect?** Dialing multiple people at the same time to increase connection rates. Time is valuable and this saves time. Loads rather quickly and is somewhat customizable. **What do you dislike about MonsterConnect?** Some lacking functionality in certain areas. For instance, during one of my call sessions, I was not receiving a beep for connected calls. Also, the notes from MC reps are not always accurate. Takes some getting used to, but overall a great product. **Recommendations to others considering MonsterConnect:** All success within the platform starts with the lists you put into the system. Build quality lists and you will receive quality results. **What problems is MonsterConnect solving and how is that benefiting you?** Monster Connect allows me to connect with more people during my call sessions. More conversations will yield more success. Efficiency is increased due to the amount of outreach that can be done in such a short period. ### 3. a great prospecting tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Bryan A. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2022 **What do you like best about MonsterConnect?** takes the leg work out of prospecting by allowing reps to get right to the conversation without the grind of high volume dialing. maximize cold calling effectiveness with minimal effort **What do you dislike about MonsterConnect?** the dashboards and reporting is just OK. especially as a manager, it is difficult to view rep data stack ranked. Also, the transition from the Monster Connect rep to the sales rep is somewhat abrupt and the voice recordings are not realistic **Recommendations to others considering MonsterConnect:** it's all about the lead lists! be strategic with your lists and see better results **What problems is MonsterConnect solving and how is that benefiting you?** The biggest problem being solved is time spent on prospecting calls. By making those calls and offering only actual conversations, reps are able to maximize cold call efforts. The benefits here are more conversations leading to more meetings with less time and energy needed ### 4. Can't believe I didn't know this existed. And best SaaS customer service team I've ever seen. **Rating:** 5.0/5.0 stars **Reviewed by:** Miles V. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2022 **What do you like best about MonsterConnect?** Takes nearly 100% of the pain out of dialing. You just sit on the line, and decision makers pick up. Helps you make the equivalent of 150 (ish) dials per hour. Very simple follow-up and organization process. **What do you dislike about MonsterConnect?** Nothing immediately comes to mind. This really is a slick tool. **What problems is MonsterConnect solving and how is that benefiting you?** Speeding up cold phone calling, so that it is actually cost-effective to set appointments this way for our business. ### 5. Great tool **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren W. | Sales Manager, Western US, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about MonsterConnect?** - Frequently connects with prospects my team wasn't able to get to on their own - Allows my team to spend less time dialing, talking to gatekeepers, and leaving VMs, and more time having valuable conversations - Increased morale due to less time needed to set meetings! **What do you dislike about MonsterConnect?** Just getting used to some of the nuances of using a new system. **What problems is MonsterConnect solving and how is that benefiting you?** See above! ### 6. The way dialing should be done. **Rating:** 4.5/5.0 stars **Reviewed by:** Zack A. | Head of Biz Dev, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2022 **What do you like best about MonsterConnect?** Great tool for small start up teams looking to scale through outbound cold calling. We wear multiple hats here and the ability to jam through 150+ calls in an hour time block is huge. **What do you dislike about MonsterConnect?** There's not much downside to the tool besides cost. Definitely worth it if you have good clean data. **What problems is MonsterConnect solving and how is that benefiting you?** Connect with our target audience in a timely manner without spending hours on the phone. ### 7. Flexible, powerful tool that should be a part of every sales team **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew D. | Sales Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 18, 2022 **What do you like best about MonsterConnect?** Flexibility when it comes to doing business with a large, complex organization. **What do you dislike about MonsterConnect?** Reporting platform is not the easiest to navigate **What problems is MonsterConnect solving and how is that benefiting you?** Outbound customer communication and enabling our reps to speak to as many customers as possible in a given day while allowing live coaching ### 8. MonsterConnect Accelerates Sales Like Nobody Else **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2022 **What do you like best about MonsterConnect?** Saves so much time when doing outbound sales calls. Instead of dialing or waiting on the phone while someone answers or gets you to the person you want to speak with, MonsterConnect does it all for you. Then when the target person connects on the phone, you're immediately connected to them. So basically, someone else makes the calls for you and gets you to the person. It's a huge time saver. You save so much time because you're only on the phone when the person you want to speak with is available. Also, if MonsterConnect gets the person's voicemail, you can pre-record a vm and it will automatically be left for you. **What do you dislike about MonsterConnect?** Best used for somewhat qualified leads. You'll waste your time and money if you use MonsterConnect with bad leads or phone numbers. **What problems is MonsterConnect solving and how is that benefiting you?** We have good internal lists of leads, but have a small sales team and not the time to call them regularly. MonsterConnect allows us to keep an aggressive sales cadence so we keep business coming in. ### 9. Game Changer to maximize dials **Rating:** 4.0/5.0 stars **Reviewed by:** Cody Y. | Senior Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2022 **What do you like best about MonsterConnect?** Helps you cut through mindless dials to get to quality conversations with prospects. **What do you dislike about MonsterConnect?** The navigation of the user interface to pull in leads from our CRM is a bit clunky and not user-friendly. Once this is cleaned up, I believe it will be a top sales enablement tool on the market. **What problems is MonsterConnect solving and how is that benefiting you?** We are maximizing activity to set meetings in a shorter amount of time. ### 10. Good for Volume **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about MonsterConnect?** can get through to contacts that are typically unavailable. **What do you dislike about MonsterConnect?** The transition from the dialer is not often accurate, with connection to the wrong contact. **Recommendations to others considering MonsterConnect:** I would recommend if you have many new prospects and are looking to make less specialized calls into companies. **What problems is MonsterConnect solving and how is that benefiting you?** Increased number of dials in a short time, with increased touches for some contacts. ### 11. A Sales Rep's Best Friend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about MonsterConnect?** Easily navigate through multiple contact lists! **What do you dislike about MonsterConnect?** Some kinks when it comes to connecting with the right point of contact. **Recommendations to others considering MonsterConnect:** Great to use to contact target leads from a list! **What problems is MonsterConnect solving and how is that benefiting you?** Slow dialing. With Monster Connect I can make double the calls in half the time -- and odds are I am more likely to connect with a contact! ### 12. Monster Connect Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2022 **What do you like best about MonsterConnect?** Monster Connect allows me to contact more of my prospects without wasting additional time. Being able to make over 100 calls within 20-30 minutes. **What do you dislike about MonsterConnect?** The user interface can be overwhelming at times, but the more you use it the easier it is to navigate. **What problems is MonsterConnect solving and how is that benefiting you?** Being able to contact more prospects in a shorter time. Becoming more efficient with my time. ### 13. Joe Whitaker is a very responsive individual SDR team is happy with the services of Monster Connect **Rating:** 5.0/5.0 stars **Reviewed by:** Sujit G. | Director- Client Success, Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2022 **What do you like best about MonsterConnect?** Simple to use the platform- so far happy with it **What do you dislike about MonsterConnect?** None that I can think of. Not that I know if anything is missing **Recommendations to others considering MonsterConnect:** This is a very user-friendly platform for calling prospects **What problems is MonsterConnect solving and how is that benefiting you?** Calling prospects. Easy to use ### 14. I have enjoyed working with MC so far. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about MonsterConnect?** I like being transferred to the right person, especially after I have tried multiple times to get through the GateKeeper **What do you dislike about MonsterConnect?** I am not a huge fan of the loud beep upon transfer **What problems is MonsterConnect solving and how is that benefiting you?** More connections to increase our meeting volume. I have not seen any results thus far. ### 15. Monster Connect Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2022 **What do you like best about MonsterConnect?** The volume of calls you can knock out in a short period is amazing. **What do you dislike about MonsterConnect?** The functionality lacks in certain areas but it gets the job done. The user interface needs work as well. **Recommendations to others considering MonsterConnect:** Volume and Volicty **What problems is MonsterConnect solving and how is that benefiting you?** The efficiency of the program is amazing as long as you have a profiled list to call. ### 16. More qualified conversations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2022 **What do you like best about MonsterConnect?** Connect with more decision-makers and spend less time sorting through phone directories. **What do you dislike about MonsterConnect?** Reporting can be improved. It works for what we need but could use more filtering/sorting features. **What problems is MonsterConnect solving and how is that benefiting you?** We were struggling to navigate phone trees and having quality conversations. Our meetings set went up immediately. ### 17. Great Sales Tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2022 **What do you like best about MonsterConnect?** The ability to make cold calling way more scalable! **What do you dislike about MonsterConnect?** A few minor changes to the interface wouldn't hurt, but overall it's still very easy to navigate. **What problems is MonsterConnect solving and how is that benefiting you?** Helps me not waste time on "empty" cold calls and have way more quality conversations. ### 18. Sales Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Joe B. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about MonsterConnect?** Dont have to spend time dialing and can wait to be connected **What do you dislike about MonsterConnect?** how fast it connects you to somebody when it connects **What problems is MonsterConnect solving and how is that benefiting you?** more efficiency with cold calling. Can get in touch with people that I havent gotten a hold of ### 19. My Thoughts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2022 **What do you like best about MonsterConnect?** I like the integration with Hubspot and importing my own contact lists **What do you dislike about MonsterConnect?** One downside is not being able to pull data from the company level **What problems is MonsterConnect solving and how is that benefiting you?** One problem being solved is having more qualified conversations and being able to increase my dials numbers ### 20. Great sales tool!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about MonsterConnect?** Volume of calls being made in a short sp **What do you dislike about MonsterConnect?** That I can't hear the monster connect rep while they dial **Recommendations to others considering MonsterConnect:** Try it for yourself! **What problems is MonsterConnect solving and how is that benefiting you?** Wider reach in less time ### 21. Great Solution & Helpful Team **Rating:** 5.0/5.0 stars **Reviewed by:** Rich Y. | Vice President, Marketing & Communications, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2022 **What do you like best about MonsterConnect?** Ease of use coupled w/ the fact it's a highly functional tool. The Monster Connect team is helpful and responsive. **What do you dislike about MonsterConnect?** There is nothing I dislike about Monster Connect. **What problems is MonsterConnect solving and how is that benefiting you?** Speed and efficiency of dialing. I also want visibility into rep productivity. ### 22. Improved Meeting Set Ratios **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2022 **What do you like best about MonsterConnect?** We see reps can make more dials per hour with this tool and connect more often, overall efficiency gain and operational improvement for us. Would highly recommend it. **What do you dislike about MonsterConnect?** Some support but self-onboarded with the tool had to tweak integration with HubSpot to work for us best. **What problems is MonsterConnect solving and how is that benefiting you?** Connect to more decision-makers faster, with less manual effort and lag time finding prospects to dial. ### 23. Want more pipeline? You need Monster Connect! **Rating:** 5.0/5.0 stars **Reviewed by:** Collin M. | Founder - ( Successful Exit), Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2021 **What do you like best about MonsterConnect?** The reliability of Monster Connect is AWESOME. The team set us up quickly and got us dialing the right way. The UI is fantastic compared to some of the other similar products that I have used. If you are looking to accelerate building pipeline you need Monster Connect. **What do you dislike about MonsterConnect?** I have no complaints. Monster Connect has been great and I have had no issues with the product or the support. BE AWARE, once you dial with Monster Connect you will never want to dialing the OLD WAY! **What problems is MonsterConnect solving and how is that benefiting you?** Monster Connect has accelerated building pipeline and enabled us to have more conversations per day than we could have in a week previously. ### 24. Best way to call! **Rating:** 4.5/5.0 stars **Reviewed by:** Greg N. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2022 **What do you like best about MonsterConnect?** I really like the ability to call and leave messages for my large client list in a short amount of time. **What do you dislike about MonsterConnect?** I feel there is a small delay when being connected with my contact, but that is to be expected. **What problems is MonsterConnect solving and how is that benefiting you?** I am able to get through long list of clients or prospects. ### 25. Amazingly Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about MonsterConnect?** Easy to connect with prospects and limit the amount of time dialing **What do you dislike about MonsterConnect?** Nothing the product works exactly as intended and makes it a simple process to chat with decision makers **Recommendations to others considering MonsterConnect:** Test it out and you will not be disappointed **What problems is MonsterConnect solving and how is that benefiting you?** Time spent dialing can be better used for other activities ### 26. Many Conversations! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2022 **What do you like best about MonsterConnect?** MC did exactly what they sell which is get you live conversations with decision makers or people you want to speak with. No need to waste time manually dialing. **What do you dislike about MonsterConnect?** One issue is sometimes there is a lag on the transfer where the prospect has said hello 2-3 times before I am able to speak. **What problems is MonsterConnect solving and how is that benefiting you?** We wanted to have more conversations which I get in one hour than I would in a whole week sometimes. More conversations means more opportunities to book meetings. ### 27. Monster Connect is Great **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2022 **What do you like best about MonsterConnect?** Great to connect with more people faster. **What do you dislike about MonsterConnect?** The technology isn't as advanced but the concept and overall use and results is geat. **What problems is MonsterConnect solving and how is that benefiting you?** Getting in contact with more contacts, and more people. Great benfit to make more dials and consolidate time. ### 28. Fantastic **Rating:** 5.0/5.0 stars **Reviewed by:** Edward P. | Podcast Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2021 **What do you like best about MonsterConnect?** Easy to use, great interface, efficient, doesn't glitch out like competitors. **What do you dislike about MonsterConnect?** So far it's been all good, even the pricing is better than the competitors **What problems is MonsterConnect solving and how is that benefiting you?** My cold-calling efforts are more efficient, reach many more people than normally. ### 29. MonsterConnect is a real productivity booster. **Rating:** 5.0/5.0 stars **Reviewed by:** Erik T. | Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2022 **What do you like best about MonsterConnect?** Easy to use. We see a tremendous boost in productivity in our outbound efforts. **What do you dislike about MonsterConnect?** I don't dislike anything. I would love to see some more admin/self-service features. **What problems is MonsterConnect solving and how is that benefiting you?** We are spending less time navigating phone trees and more time talking to prospects. ### 30. Work Smarter Not Harder **Rating:** 4.5/5.0 stars **Reviewed by:** Sydney E. | Business Development Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2021 **What do you like best about MonsterConnect?** Monster Connect allows me to make hundreds of phone calls in the matter of minutes compared to manually dialing each contact. This allows me to still reach the contacts I had on my list to call for that day but spend my extra time towards other needs. **What do you dislike about MonsterConnect?** The only thing I dislike on some days is the transition from the MonsterConnect dialer to me. There is a beep that lets me know that someone has answered on the other line and sometimes they have been saying "hello" for a couple of times before I hear them. Outside of that I think this is a wonderful tool and is very productive if used strategically. **What problems is MonsterConnect solving and how is that benefiting you?** The main benefit for me is the time that I am saving. Using MonsterConnect allows me to prospect longer to add more leads into my call list. It quickly helps weed out the incorrect people or if someone has left a company. All of those notes are taken by the MonsterConnect Agent that I am able to review after each call session. ### 31. Saved so much time for our small team **Rating:** 4.5/5.0 stars **Reviewed by:** Jessica O. | Director of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about MonsterConnect?** Leads to a drastic increase in conversations while cold calling and extreme time savings **What do you dislike about MonsterConnect?** A better way to flag or delete duplicates **What problems is MonsterConnect solving and how is that benefiting you?** The time it takes to prospect and a largely outbound sales org ### 32. MonsterConnect **Rating:** 4.0/5.0 stars **Reviewed by:** Zac J. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2021 **What do you like best about MonsterConnect?** I am a big fan of how quickly you can get through calls on MonsterConnect. It makes it really easy to dial a bunch of numbers, upwards of 100 people, within 20 minutes or so. Typically it would take about 2-3 hours to dial that many contacts. Also - in that 100 prospects, typically I get connected with anywhere from 4-8 prospects in that time frame. It makes it really easy to get traction with accounts that are hard to get into, and get on the phone with decision makers quicker than usual. **What do you dislike about MonsterConnect?** It takes quite a bit of time to actually get prospects into the right sequences / lists to actually contact through MonsterConnect. While it's definitely useful, it's hard to upload a mass list from SalesForce or Outreach because a lot of times contacts have changed companies, positions, or just aren't the right person to talk with. That being said, usually if it is the wrong person it's quite easy to get a referral to someone who may have more decision making power. **What problems is MonsterConnect solving and how is that benefiting you?** We're saving a ton of time on cold calls. Typically cold calls take the longest during prospecting, and were able to knock out all of them within minutes. We've seen an uptick in the amount of conversations we've had, however, were only 3 months into using the tool. That being said, we're hoping to see some deals come through that have been started through MonsterConnect. ### 33. Highly Recommend Monster Connect **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2021 **What do you like best about MonsterConnect?** I like being connected to prospects that I have been trying to connect with for many years. They see a local area code calling which prompts them to answer the call. **What do you dislike about MonsterConnect?** The downside is being connected to people's voicemail or to the wrong person such as a receptionist...not the person I was intending to talk to. **What problems is MonsterConnect solving and how is that benefiting you?** Benefits of talking to more people in a day moreso than dialing on a phone. ### 34. Monster Connect Delivers! **Rating:** 4.0/5.0 stars **Reviewed by:** Nathan H. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2020 **What do you like best about MonsterConnect?** Monster Connect does exactly what it is supposed to. We can you dial hundreds of leads a day, and fill our calendars with meetings. We are a startup and moving quickly matters. Monster Connect has helped us make that happen. **What do you dislike about MonsterConnect?** It is still lacking 2-3 features that competitors offer, which would make Monster Connect a 10 once implemented. While the price is right with Monster, some areas are still in development. **What problems is MonsterConnect solving and how is that benefiting you?** We are helping hospitals who are having a shortage in PPE procure these items faster than ever with Sapien. Monster Connect has helped us do this at a pace unheard of in the industry. We connect with more hospitals, more quickly, than anyone else in the market. Essentially doing good at 10x the normal pace. ### 35. Just a few weeks in - already getting wonderful results! **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick M. | Snare Drum Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2021 **What do you like best about MonsterConnect?** The ability to have what is normally a week's worth of conversations in one or two sessions with MC. Amazing! **What do you dislike about MonsterConnect?** I wish somehow the Salesloft page of the person who I'm connect with could open up. The information in MC is great, but being able to immediately see my history in Salesloft itself upon beginning the conversation would be immesely helpful. **What problems is MonsterConnect solving and how is that benefiting you?** Saving time - making so many manual calls is extremely time consuming. Im now able to make way more dials than before, and have so much more time for relationship making, networking, account cleanup and organization. ### 36. Monster Connect- Time Saver **Rating:** 5.0/5.0 stars **Reviewed by:** Jeannie T. | Strategic Development Rep, Enterprise (> 1000 emp.) **Reviewed Date:** February 09, 2021 **What do you like best about MonsterConnect?** Monster is easy to use and saves hours of time for me while prospecting. The process to get an appointment is easy. The callers really try to get the lead on the phone or find out if there is a replacement. **What do you dislike about MonsterConnect?** The only improvement that I would like is that during the session, I can't scroll down the lead list, it seems to freeze up. **What problems is MonsterConnect solving and how is that benefiting you?** Saves me hours each week of time. The callers make good notes to help me clean up my leads list. ### 37. Flexible and Willing to work for you! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2021 **What do you like best about MonsterConnect?** Flexibility to work with a vendor can be challenging, and MonsterConnect does a great job handling these challenges **What do you dislike about MonsterConnect?** An easier reporting structure within the tool itself **What problems is MonsterConnect solving and how is that benefiting you?** Driving prospecting and market visibility for the organization ### 38. My experience had been good so far in regard to getting through my daily calls quickly **Rating:** 4.5/5.0 stars **Reviewed by:** Andrea B. | Enterprise Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2021 **What do you like best about MonsterConnect?** It's great to have people calling prospects for you. The process is proving to be very efficient! **What do you dislike about MonsterConnect?** Sometimes it takes quite a bit of time for the prospects in the Monster Connect Sequence to sync with my Outreach Dashboard once the calls have been completed. Nothing too crazy but would be nice it if was quicker. **Recommendations to others considering MonsterConnect:** N/A **What problems is MonsterConnect solving and how is that benefiting you?** Getting through my calls a lot faster than if I was dialing each prospect on my own. ### 39. Understanding Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2021 **What do you like best about MonsterConnect?** The speed to drop voicemails. The touch point access and ability to create a spreadsheet based on pervious calls - SUPER AWESOME! **What do you dislike about MonsterConnect?** Integrating with company software. It took several months to better understand how to manage my workflow within Microsoft Dynamics to pull the lists I needed - I can better explain over a call if this feedback is of interest to your team. **Recommendations to others considering MonsterConnect:** Have a friend in your IT department to help navigate the integration of MConnect with your system. **What problems is MonsterConnect solving and how is that benefiting you?** Efficiency. Efficiency. Efficiency. ### 40. Monster Connect is a great tool to increase your outreach and connection rate! **Rating:** 4.5/5.0 stars **Reviewed by:** Maxim R. | Senior Sales Development, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2021 **What do you like best about MonsterConnect?** The number of connections I get during the call sessions **What do you dislike about MonsterConnect?** Sometimes the hand offs are a bit rough, but it's to be expected **What problems is MonsterConnect solving and how is that benefiting you?** Connection rate with potential clients ### 41. Monster is an amazing **Rating:** 4.5/5.0 stars **Reviewed by:** Adam C. | Sales Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2021 **What do you like best about MonsterConnect?** I love that Monster makes it easy to connect with leads by breaking through the gate keepers and getting me directly to the source. It's quick and easy to use. **What do you dislike about MonsterConnect?** Sometimes our lists take longer to load than i would like. **What problems is MonsterConnect solving and how is that benefiting you?** Getting past the gate keepers. The benefits are number of connections per hour have increased a ton. ### 42. It makes making calls MUCH more time efficient **Rating:** 4.5/5.0 stars **Reviewed by:** McKenzie B. | Sales & Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2019 **What do you like best about MonsterConnect?** I like how you literally don't have to do anything besides wait for your call to be connected. You just schedule what time you want to hop on, log in and click go. I always do it for an hour a day and I make more "dials" on MonsterConnect than I would throughout the entire day calling if i was just doing it by hand. **What do you dislike about MonsterConnect?** When you are being connected to the person, it beeps in your ear to let you know and the beep is pretty aggressive so I jump every time. There is also some user error when the people are transferring the call over to you so the connection/pass off will be awkward, but this doesn't happen often. **What problems is MonsterConnect solving and how is that benefiting you?** Our biggest issue we face with our SDR team is connect rates. We make 90-110 calls a day and only get connected to under 10 people so this completely eradicates that issue. It has helped us improve our connect rates in a much shorter amount of time. ### 43. MonsterConnect has made a world of difference in our process and I could not imagine not using it. **Rating:** 5.0/5.0 stars **Reviewed by:** Ben H. | Sales Development Team Lead, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2019 **What do you like best about MonsterConnect?** I love the fact that the people we connect with know we are calling for a few minutes to talk and not just a quick cold call hang up. This is in thanks to the support team prepping the prospects for the call and them doing a great job! **What do you dislike about MonsterConnect?** The only thing I can think of would be the sudden transfer with the beep to enter the conversation. This just takes some getting used to in the process as a whole. **Recommendations to others considering MonsterConnect:** Make sure you are using it religiously. This product will not pay benefits if you don't use it. It is an amazing tool that will help you meet and exceed your goals. **What problems is MonsterConnect solving and how is that benefiting you?** We are allowing our team to have more effective conversations with the points of contacts that we desire to speak with. This has allowed us to be more efficient with our time as a team. ### 44. 300% Increase In Appointments **Rating:** 5.0/5.0 stars **Reviewed by:** John K. | President and COO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2019 **What do you like best about MonsterConnect?** MonsterConnect helps us to have many more conversations with decision makers than would otherwise be possible. This in turn helps us to set up more quality meetings for our clients. I'm always amazed by the number of conversations we have after using MonsterConnect for a call session. **What do you dislike about MonsterConnect?** There are a fair amount of calls that drop during the transfer. **Recommendations to others considering MonsterConnect:** If you are looking for a way to help your SDR team have more conversations and set more meetings then this is the tool you need to consider. **What problems is MonsterConnect solving and how is that benefiting you?** In the last year, we've helped our clients fill their pipelines with high quality leads, helping them to gain traction and drive revenue. ### 45. Best way to scale cost-efficient dialing **Rating:** 4.5/5.0 stars **Reviewed by:** Blake K. | Systems & Infrastructure Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2019 **What do you like best about MonsterConnect?** The user interface and reporting capabilities allow our sales team to operate very quickly with little operational oversight and troubleshooting day-to-day, both at the rep level and team manager level. The success team is extremely responsive and thoughtful in providing details for their investigations if we ever do throw a question their way or need to troubleshoot something. Cost-wise, MonsterConnect provides highly competitive pricing that matches the service delivered. Compared to other platforms, MonsterConnect provides an extra layer of transparency and customization that sets them apart. We can provide specialized instructions per scheduled call session to their dialing agents to give our prospect targets a highly relevant and personalized experience, ranging from simple requests like "introduce me with [x] title" to providing a more structured intro script for the agents to follow. Another top competitor we used prior to MonsterConnect did not allow for any interaction with the dialing agents, and we felt like we had very little control over call quality because of that. We have no such quality concerns with MonsterConnect. (Side note: we were always more interested in MonsterConnect when shopping for solutions, but they did not have all the integration functionality we required when we were initially investigating. They were up front about their product development initiatives during the sales process and implemented what they said they would, which is what brought us back around... always good to see software/platform providers holding true to their product improvement plans). Overall, service is extremely agile and the platform itself has proven to be reliable over our ~2 months of use thus far. We integrate MonsterConnect with both Salesforce.com and HubSpot CRMs based on how we're dialing, and have had little difficulty ramping up on how to ensure those integrations are working the way we expect (used as sources for call list building, capturing sales call activities on prospect timelines on the CRM side). Our business executes what we believe to be a significantly higher volume of outbound calling relative to other firms of our size, and MonsterConnect helps us execute that activity with little interference, if any. We're optimistic about partnering with MonsterConnect for a long time to come. **What do you dislike about MonsterConnect?** Our experience with onboarding may be atypical since we're a professional services firm executing sales activities for a number of independent organizations, but we did experience a slower onboarding time than expected; the sales process took a while to get through (towards the end of negotiations, surprisingly). That being said, we've had extremely fast turnaround times for additional account provisioning since our initial setup. On a similar note, while the account success team at MonsterConnect is extremely responsive, our systems administrators would like the ability to be more self-sufficient in terms of adding new rep users to our existing accounts, performing updates to lead status mappings, and other settings adjustments. I've been informed by MonsterConnect that these updates are high on the product development priority list, however (transparency appreciated). **Recommendations to others considering MonsterConnect:** Perform your due diligence, but strongly consider MonsterConnect for the simple fact that reps require a lot less hand-holding to successfully engage with the platform. Build a strong relationship with your success manager, as they'll be your go-to person during your service engagement for pretty much everything. **What problems is MonsterConnect solving and how is that benefiting you?** Our initial mission was to contain our cost per dial by allowing reps to scale their dialing efforts. The methods that MonsterConnect provides allows that to be possible, reducing our cost per dial to about $1.75/dial (including other overhead for rep time, etc.) vs. what would be about $18/dial under manual dialing conditions. Based on our scaled programs, this has had a huge impact on our organization overall. Furthermore, we've earned time back for our reps to act more thoughtfully about segmenting and preparing their call lists, allowing us to enhance the product quality of our outsourced sales activity offerings, since more relevant, targeted dialing has made us more successful in earning qualified lead conversions. In short, MonsterConnect has been a game-changer... if we've nailed a productive sales process, there's no way we wouldn't include MonsterConnect as a part of our strategy for scaling. ### 46. Solid Tool - Unique Approach **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher B. | HCM Sales Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2019 **What do you like best about MonsterConnect?** MonsterConnect makes around 100 dials on my behalf in an hour. When they reach a decision maker on my behalf that decision maker only hears my voice. MonsterConnect is simply doing the work of the phone trees and gatekeepers. **What do you dislike about MonsterConnect?** When a call come in you hear a beep, and the connection is pretty fast. Sometimes the decision maker hangs up before connection, but this is pretty rare. In an average 1hr session 100 dials are made and I typically speak with **Recommendations to others considering MonsterConnect:** If your sales team is responsible for their own teleprospecting, than MonsterConnect is a no-brainer. More dials per session are completed, and your reps can actually use the sales skills that you have already invested in them because they control the conversation - no some outside party. **What problems is MonsterConnect solving and how is that benefiting you?** I am able to execute my teleprospecting part of my business MUCH more efficiently. Whether it's a first call, or a fifth call, MonsterConnect is the most efficient way to move through prospect list. ### 47. BEST WAY TO BRING MASS SCALE - NEW OPPORTUNITIES **Rating:** 5.0/5.0 stars **Reviewed by:** Gerrad J. | Sales Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2019 **What do you like best about MonsterConnect?** I love the fact that I can maximize my prospecting time - getting 12-15 conversations in an hour. Often times I'm scheduling 3 or more appointments in each session leaving me plenty of time to handle other items. **What do you dislike about MonsterConnect?** They only problem I've had is lack of integration with Hubspot. However, just found out that is being released soon! **What problems is MonsterConnect solving and how is that benefiting you?** Before Monster Connect I could only make about 30-40 dials an hour. Now I'm making 150+ dials per hour and getting more appointments without wasting so much time. ## MonsterConnect Discussions - [What is MonsterConnect used for?](https://www.g2.com/discussions/what-is-monsterconnect-used-for) - 1 comment, 1 upvote - [View MonsterConnect pricing details and edition comparison](https://www.g2.com/products/monsterconnect/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-25+07%3A42%3A10+-0500&secure%5Bsession_id%5D=b80b3e57-1961-45b4-9a25-092f53231d60&secure%5Btoken%5D=11f9fe3865097fa15a25ec045c1bf64a1033aa8d96e385259c5cd220166bf305&format=llm_user) ## MonsterConnect Features **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording **Contacts** - Personalization - Information Locater - Record Prospect Data **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis ## Top MonsterConnect Alternatives - [Koncert](https://www.g2.com/products/koncert/reviews) - 4.6/5.0 (387 reviews) - [Orum](https://www.g2.com/products/orum/reviews) - 4.6/5.0 (788 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,552 reviews)