G2 reviewers report that Koncert excels in providing an AI-facilitated dialer system that significantly boosts productivity. Users appreciate the ability to make multiple calls quickly, which is a game-changer for sales teams looking to maximize outreach.
Users say that MonsterConnect effectively eliminates the hassle of cold calling by connecting users directly with decision-makers. This feature is particularly praised for saving time and streamlining the calling process, making it a valuable tool for businesses focused on efficiency.
Reviewers mention that while Koncert has a slightly lower overall satisfaction score, it still offers a robust set of features, including seamless integration with various CRM solutions, which enhances contact management and leads tracking.
According to verified reviews, MonsterConnect shines in its ease of setup, with users highlighting its quick loading times and customization options. This makes it an attractive choice for small businesses that need a straightforward solution without extensive configuration.
G2 reviewers note that both products receive high marks for the quality of support, but Koncert stands out with a slightly higher score in user satisfaction regarding ongoing partnership and product direction, indicating a strong commitment to customer success.
Users report that while Koncert offers impressive features for automated dialing and call recording, MonsterConnect's flexibility in handling complex organizational needs makes it a strong contender for businesses with intricate calling requirements.
Does Koncert dial prospect numbers multiple times in a row in a given session? I've had prospects tell me I called them several times in a row (back to back)
2 Comments
LB
If you have multiple phone numbers for the same prospect, you can select that only one or all numbers be called. If you select all, they can get multiple...Read more
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