Link copied to clipboard

# MonsterConnect vs Orum Comparison - What are their main differences?

Share
[
Export
](/compare/monsterconnect/orum/export.csv)

MonsterConnectOrum[+ Add Product](#)

Reviews

**MonsterConnect** [

4.7/5(47)

](https://www.g2.com/products/monsterconnect/reviews#reviews)

**Orum** [

4.6/5(1,099)

](https://www.g2.com/products/orum/reviews#reviews)

Pricing

**MonsterConnect**
No pricing available

**Orum**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**MonsterConnect**
Not enough reviews yet

**Orum**
1 month

Based on 46 responses

Return on Investment

**MonsterConnect**
Not enough reviews yet

**Orum**
6 months

Based on 39 responses

Perceived Cost

**MonsterConnect**
Not enough reviews yet

**Orum**
$$$$$

Average Discount

**MonsterConnect**
Not enough reviews yet

**Orum**
11%

 ![MonsterConnect](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_bed966d5074fed0a7f5e5d63baf8dcc5/monsterconnect.png "MonsterConnect")

 ![Orum](https://images.g2crowd.com/uploads/product/hd_favicon/6bf5290d7105a15f2987432c21df102c/orum.svg "Orum")

G2 offers free advice on this comparison.

Chat with an expert

How would you like to receive Software Advice?

 ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg)

FormAnswer questions at your own pace, no call required.

 ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)

AI AgentChat live and get a recommendation in minutes.

 ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg)

Phone CallTalk it through live with a software advisor.

Pros & Cons

**MonsterConnect**
Not enough data

**Orum**
[
Ease of Use (288)
](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1476522&qs=pros-and-cons#reviews)[
Efficiency (255)
](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1476430&qs=pros-and-cons#reviews)[
Call Issues (102)
](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1477288&qs=pros-and-cons#reviews)[
Missing Features (68)
](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1476728&qs=pros-and-cons#reviews)

Integrations

**MonsterConnect**
Not enough data

**Orum**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d9aa9453f7d48c46fdc9064f3c2648cf/amplemarket.png "Product Avatar Image")

Amplemarket

](https://www.g2.com/products/amplemarket/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_99c4bd25dc044ae603ad32e419e76983/apollo-io.png "Product Avatar Image")

Apollo.io

](https://www.g2.com/products/apollo-io/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_813a05fd78e1f21d0a31de70aabccf5d/freshsales.png "Product Avatar Image")

Freshsales

](https://www.g2.com/products/freshsales/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ba7ec16c546d0110cfe515805013d68d/gong.png "Product Avatar Image")

Gong

](https://www.g2.com/products/gong/reviews)[
View all
](https://www.g2.com/products/orum/integrations)

Screenshots

**MonsterConnect**
No screenshot available

**Orum**
 ![Orum screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1605097/_intro.png)

Ratings

Meets Requirements

**MonsterConnect**

9.1

9.132

**Orum**

9.1

9.1784

Ease of Use

**MonsterConnect**

8.9

8.932

**Orum**

9.2

9.2838

Ease of Setup

**MonsterConnect**

9.5

9.511

**Orum**

9.2

9.2572

Ease of Admin

**MonsterConnect**

9.2

9.210

**Orum**

9.1

9.1151

Quality of Support

**MonsterConnect**

9.4

9.432

**Orum**

9.3

9.3744

Has the product been a good partner in doing business?

**MonsterConnect**

10.0

10.011

**Orum**

9.5

9.5153

Product Direction (% positive)

**MonsterConnect**

9.5

9.524

**Orum**

9.5

9.5738

Features

Outbound Call Tracking[Hide 51 FeaturesShow 51 Features](javascript:void(0);)

9.2

23

9.0

318

Agentic AI - Outbound Call Tracking

Autonomous Task Execution

Not enough data

8.4(won by default)

85

Natural Language Interaction

Not enough data

8.6(won by default)

85

Calling

Record Calls

8.7

18

9.3(won by 0.6)

275

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Generate Location

9.6(won by 0.9)

14

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.7

229

Call Types

9.3(won by 0.3)

17

9.0

240

Click-to-Call

9.6(won by 0.4)

19

9.2

255

Auto Dialer

Not enough data

9.6(won by default)

152

Contacts

Personalization

8.9(won by 0.1)

16

8.8

238

Information Locater

8.5

18

8.8(won by 0.3)

218

Record Prospect Data

9.0(tied score)

20

9.0(tied score)

233

Contact Management

Not enough data

Not enough data

Insights

Notes

9.1(tied score)

21

9.1(tied score)

252

Daily Summary

9.4(won by 0.1)

19

9.3

241

Automated Voicemails

9.7(won by 0.6)

18

 (There is a greater than 0.5 difference between this product's rating and its competitors)

9.1

227

Sorts Prospects

9.2(won by 0.5)

10

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.7

219

Automated Emails

9.5(won by default)

7

Feature Not Available

Automated Note Taking

Not enough data

8.9(won by default)

110

AI/Machine Learning

Not enough data

Not enough data

Additional Functionality

Meeting Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Recommendations

Not enough data

Not enough data

Lead Distribution

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Sales Pipeline Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Automatic Call Distribution

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Deal Management

Not enough data

Not enough data

Call List Management

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

For Contact Centers

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Data Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

API

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Auto Dialer[Hide 76 FeaturesShow 76 Features](javascript:void(0);)

Not enough data

8.8

730

Dialing Options

Preview Dialing

Not enough data

9.0(won by default)

482

Progressive Dialing

Not enough data

9.0(won by default)

490

Predictive Dialing

Not enough data

Feature Not Available

Agent Tools

Whisper Coaching 

Not enough data

8.3(won by default)

372

Callback Scheduling 

Not enough data

8.1(won by default)

362

Call Recording 

Not enough data

9.2(won by default)

485

|

Verified

Real-Time Data

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Call Scheduling

Not enough data

Not enough data

Automation

Voice Activity Detection

Not enough data

8.6(won by default)

453

|

Verified

Interactive Voice Response (IVR)

Not enough data

8.3(won by default)

355

|

Verified

Call Scrubbing

Not enough data

8.5(won by default)

368

Agentic AI - Auto Dialer

Autonomous Task Execution

Not enough data

8.5(won by default)

214

Cross-system Integration

Not enough data

8.7(won by default)

284

Third-Party Integrations

Not enough data

Not enough data

Computer Telephony Integration

Not enough data

Not enough data

AI Capabilities - Auto Dialer

Call Prioritization and List Optimization

Not enough data

8.7(won by default)

227

Compliance Monitoring

Not enough data

8.6(won by default)

200

Speech Analytics and Sentiment Analysis

Not enough data

8.9(won by default)

218

Call Monitoring

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Text to Speech

Not enough data

Not enough data

Additional Functionality

Auto-Dialer

Not enough data

10.0(won by default)

7

Predictive Dialer

Not enough data

9.0(won by default)

5

AI Copilot

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Call Routing

Not enough data

Not enough data

Call Scripting

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Power Dialer

Not enough data

Not enough data

Preview Dialer

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Integrations Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Automatic Call Distribution

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Caller ID

Not enough data

Not enough data

Call Transfer

Not enough data

Not enough data

Call Disposition

Not enough data

Not enough data

Voice Mail

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Automatic Outbound Dialer

Not enough data

Not enough data

Call Reporting

Not enough data

Not enough data

API

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Call List Management

Not enough data

Not enough data

Progressive Dialer

Not enough data

Not enough data

Campaign Specific Caller ID

Not enough data

Not enough data

List Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Multi-Campaign

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Call Logging

Not enough data

Not enough data

Lead Distribution

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Inbound Call Center

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Outbound Call Center

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Virtual Workspaces[Hide 16 FeaturesShow 16 Features](javascript:void(0);)

Not enough data

8.7

45

Visual Tools

Whiteboarding

Not enough data

Feature Not Available

Annotations

Not enough data

Feature Not Available

Graphing

Not enough data

Feature Not Available

Templates

Not enough data

Feature Not Available

Office Customization

Personal Offices

Not enough data

8.7(won by default)

41

Office Decor

Not enough data

Feature Not Available

Customized Floor Plans

Not enough data

Feature Not Available

Guest Tools

Guest Links

Not enough data

8.4(won by default)

40

Virtual Receptionist

Not enough data

Feature Not Available

External Video Conferencing

Not enough data

Feature Not Available

Collaboration Tools

Availability Status

Not enough data

8.7(won by default)

43

Simultaneous Screen Sharing

Not enough data

Feature Not Available

Document Sharing

Not enough data

Feature Not Available

Mobile Application

Not enough data

Feature Not Available

Agentic AI - Virtual Workspaces

Autonomous Task Execution

Not enough data

8.5(won by default)

27

Multi-step Planning

Not enough data

Feature Not Available

Show 2 feature categories with incomplete data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Team Collaboration[Hide 51 FeaturesShow 51 Features](javascript:void(0);)

Not enough data

Not enough data

Communication

Status Updates

Not enough data

Not enough data

Instant Messaging

Not enough data

Not enough data

Activity Feed

Not enough data

Not enough data

Notifications

Not enough data

Not enough data

Comments and Voting

Not enough data

Not enough data

Discussions

Not enough data

Not enough data

User Directory

Not enough data

Not enough data

Online Status of Coworkers

Not enough data

Not enough data

Content Management

File Sharing

Not enough data

Not enough data

Document Collaboration

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Knowledge Base

Not enough data

Not enough data

Surveys

Not enough data

Not enough data

Productivity Tools

Task Management

Not enough data

Not enough data

Calendar

Not enough data

Not enough data

Search

Not enough data

Not enough data

Mobile

Not enough data

Not enough data

Multi-Language Support

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Administration

Moderation

Not enough data

Not enough data

User, Role, and Access Management

Not enough data

Not enough data

Performance and Reliability

Not enough data

Not enough data

Additional Functionality

API

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Audio Calls

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Calendar Sync

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![MonsterConnect](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_bed966d5074fed0a7f5e5d63baf8dcc5/monsterconnect.png "MonsterConnect")](https://www.g2.com/products/monsterconnect/reviews)

MonsterConnect

Small-Business(50 or fewer emp.)

57.8%

Mid-Market(51-1000 emp.)

35.6%

Enterprise(\> 1000 emp.)

6.7%

[![Orum](https://images.g2crowd.com/uploads/product/hd_favicon/6bf5290d7105a15f2987432c21df102c/orum.svg "Orum")](https://www.g2.com/products/orum/reviews)

Orum

Small-Business(50 or fewer emp.)

25.9%

Mid-Market(51-1000 emp.)

54.6%

Enterprise(\> 1000 emp.)

19.4%

Small-Business

(50 or fewer emp.)

57.8%

25.9%

Mid-Market

(51-1000 emp.)

35.6%

54.6%

Enterprise

(\> 1000 emp.)

6.7%

19.4%

Reviewers' Industry

[![MonsterConnect](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_bed966d5074fed0a7f5e5d63baf8dcc5/monsterconnect.png "MonsterConnect")](https://www.g2.com/products/monsterconnect/reviews)
MonsterConnect

Computer Software

30.4%

Hospital & Health Care

19.6%

Marketing and Advertising

8.7%

Financial Services

6.5%

Biotechnology

4.3%

Other

30.4%

[![Orum](https://images.g2crowd.com/uploads/product/hd_favicon/6bf5290d7105a15f2987432c21df102c/orum.svg "Orum")](https://www.g2.com/products/orum/reviews)
Orum

Computer Software

34.0%

Information Technology and Services

21.0%

Financial Services

8.0%

Computer & Network Security

6.0%

Marketing and Advertising

3.5%

Other

27.4%

Alternatives

**MonsterConnect Alternatives**

 ![Koncert](https://images.g2crowd.com/uploads/product/hd_favicon/196d43356741f7dcb207bc51ce548407/koncert.svg "Koncert")

[
Koncert
](/products/koncert/reviews)

 ![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg "Aircall")

[
Aircall
](/products/aircall/reviews)

 ![ConnectAndSell](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_27d52fe5407d40ce35b70ba3cb7b5983/connectandsell.jpg "ConnectAndSell")

[
ConnectAndSell
](/products/connectandsell/reviews)

 ![Outreach](https://images.g2crowd.com/uploads/product/hd_favicon/1521467568/outreach.png "Outreach")

[
Outreach
](/products/outreach/reviews)

**Orum Alternatives**

 ![Nooks](https://images.g2crowd.com/uploads/product/hd_favicon/963541eea1ab1379bbcfbc0d9eb46b80/nooks.svg "Nooks")

[
Nooks
](/products/nooks/reviews)

 ![Koncert](https://images.g2crowd.com/uploads/product/hd_favicon/196d43356741f7dcb207bc51ce548407/koncert.svg "Koncert")

[
Koncert
](/products/koncert/reviews)

 ![Kixie PowerCall & SMS](https://images.g2crowd.com/uploads/product/hd_favicon/41f6e7886d98ee87b5eb68c8a66e0b2f/kixie-powercall-sms.svg "Kixie PowerCall & SMS")

[
Kixie PowerCall & SMS
](/products/kixie-powercall-sms/reviews)

 ![PhoneBurner](https://images.g2crowd.com/uploads/product/hd_favicon/95e16749d03aba30618cc6c162f1f03a/phoneburner.svg "PhoneBurner")

[
PhoneBurner
](/products/phoneburner/reviews)