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Mobile Text Alerts Reviews & Product Details

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This profile is currently managed by Mobile Text Alerts but has limited features.

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Pricing

Pricing provided by Mobile Text Alerts.

Free 14-Day Trial

Free Trial

Core Plans

$20.00
Per Month

User Insights

Average based on 73 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Month

Mobile Text Alerts Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Mobile Text Alerts, and what problem is it built to solve?

Mobile Text Alerts is a communication service platform that helps businesses and organizations send mass text messages to their audiences. It is built for uses such as marketing promotions, customer notifications, event reminders, and organizational updates.

What languages does Mobile Text Alerts support?

Mobile Text Alerts supports 1 language: English.

What company sizes and industries is Mobile Text Alerts the best fit for?

Mobile Text Alerts appears to suit small and mid-market organizations especially well, with use across a range of industries. The clearest clusters are:
  • Small organizations: 50 or fewer employees.
  • Mid-market organizations: 51–1,000 employees.
  • Nonprofits and religious organizations: A notable use case for communicating with members and communities.
  • Education: Schools and other education organizations use it to reach students, families, or staff.
  • Retail: Businesses use it for customer communication and promotions.

How long does it take to implement Mobile Text Alerts across a team?

Implementation is most often reported as taking under a month, though some teams get started in under a day and others take longer.
Time to go live Relative frequency
Under 1 month Most common
Under 1 day Also commonly reported
1–3 months Reported less often
3–6 months Reported occasionally

What customer support options does Mobile Text Alerts provide, and how do users find the overall support experience?

Support options include self-service resources and direct help through email, chat, or phone. The experience is often described as helpful and responsive, with knowledgeable staff making it easier to resolve questions; some users have also encountered slower responses.

What features or capabilities could make Mobile Text Alerts even more useful?

The most useful improvements would make everyday administration and messaging more flexible.
  • Make the mobile app easier to use: Improve readability, navigation, and reliability on smaller screens.
  • Add more workflow and communication flexibility: Expand automation and workflow options, and make it easier to coordinate SMS and email communications.
  • Simplify contact and message management: Improve sorting, bulk actions, and controls for reviewing or managing sent messages and recipients.

Mobile Text Alerts Reviews (73)

Reviews

Mobile Text Alerts Reviews (73)

4.6
73 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Katie  H.
KH
Katie H.
Head of Marketing
Small-Business (50 or fewer emp.)
"Mobile Text Alerts-Outstanding Customer Service"
5/5
What do you like best about Mobile Text Alerts?

MTA is a wonderfully designed text messaging system. It is easy to use, and when it's not, a team member is standing by to happily help you with your needs. The customer service is OUTSTANDING. I have had MANY questions answered quickly and easily. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

As they have been adding more features and such, it has been hard to keep-up. However, if I used the platform more, I am sure I would stay better informed than I have been able to. The communication from this company is excellent. Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

Hi Katie,

Thank you so much for your nice review! We've definitely appreciated having you as a customer over the years and are happy to help whenever you have any questions. :)

Please don't hesitate to let us know if you ever need anything!

Verified User in Restaurants
UR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"A company that does it right."
5/5
What do you like best about Mobile Text Alerts?

The support is great. Always a real person you can reach out. They're kind, knowledgeable & sometimes fix things before you even knew there was an issue. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

Not much negtive. They're always improving. Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

Thank you so much for your review! We're so glad you've had an overall positive experience and that texting has helped you drive more business! As always, feel free to let us know if you ever need anything. :)

JC
John C.
Lead Pastor
Small-Business (50 or fewer emp.)
"Easy to Use Text Alert System"
5/5
What do you like best about Mobile Text Alerts?

Mobile Text Alerts is simple to use. We have been using it for many years now and we have never encountered a problem with their service. They are always quick to answer if you have any questions. They are more affordable than most of their competitors and I like the web interface that allows you to control your options. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

The only downside of Mobile Text Alerts is that their app is sometimes slow. I typically use the web interface so there is no troubles here. Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

Hi there,

We appreciate your review and nice comments! We're thankful your church has found the services reliable and useful. We've made a few updates to the app through the years (with more planned for future) so hopefully those have helped with any app issues you've encountered! If you run into any further issues with the app, you can let us know at contact@mobile-text-alerts.com and we'd be happy to take that feedback. :)

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Amazing experience from the demo to becoming a customer!"
5/5
What do you like best about Mobile Text Alerts?

The system is so user-friendly and budget friendly too. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

We just started using it, but so far there's nothing to dislike. Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

Thank you so much for your review! It's always great to hear how our customers are using the platform and finding it useful - we trust it's been helpful for your school. Don't hesitate to let us know if you ever have any questions! :)

KR
Kristen R.
Independent Stylist - Nail Boss
Small-Business (50 or fewer emp.)
"Increased sales and customer connections"
5/5
What do you like best about Mobile Text Alerts?

Most of my business is on social media but that's been getting more difficult with algorithms affecting posts. Texting has increased my sales and gives me a way to stay in touch with customers. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

Messages have to be short unless you want to use multiple credits. It's forced me to be creative with messaging. I wish you could send 1 photo with a short message for 1 credit. Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

Hi Kristen,

Thank you for your nice feedback!

With how texting data is processed, we do have to require more than 1 credit for longer messages or for picture messages as you mentioned - But we appreciate hearing where your pain points are, and we'd be happy to provide any tips/advice on how you can get the most out of your message credit balance, if that would help! (Just send over an email to contact@mobile-text-alerts.com if you'd like some personalized tips.)

It's so good to hear that texting has helped you reach more customers and increase your sales, thank you for sharing that! Do let us know if there's anything else we can do to help you and your business. :)

CR
Cheri R.
Human Development Specialist
Enterprise (> 1000 emp.)
"Love the service!"
5/5
What do you like best about Mobile Text Alerts?

Mobile Text Alerts is very easy to use and meets our needs in communicating with our team members that don't have company email. This is the only service that we have used to send text messages. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

I haven't really found anything that could be considered a downside. It does everything that I need it to do. Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

Hi Cheri,

Thank you for your comments!

It's always nice to hear the different ways our valued customers use text alerts - communicating with team members is definitely an important job! Please let us know if there is anything we can do to help make services even better for you. :)

Verified User in Automotive
AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Works Great"
4.5/5
What do you like best about Mobile Text Alerts?

No drama. It just works and is easy to use. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

Logs me out too often. Wish it didn't do that. Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

Thank you so much for your review! Glad to heard you've had a good experience and found things easy to use and we appreciate the feedback about logging out. Don't hesitate to let us know if you ever run into any questions or have any other feedback! Contact@mobile-text-alerts.com

Nestor F.
NF
Nestor F.
Campus Pastor
Mid-Market (51-1000 emp.)
"Good starter service"
3/5
What do you like best about Mobile Text Alerts?

User-friendly platform. Allows me to send regular text or picture text with links Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

A 5 digit number is extra and almost every other little element is an extra charge Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

Hi Nestor,

Thank you so much for your review! We hope the platform has been very helpful to getting more engagement in your church community.

In regards to the 5 digit number, a free shared short code is available that you can use for people to opt in to your texts, if that helps! (Dedicated short codes do cost quite a bit for the carriers to lease to us, so we do unfortunately have to pass on those fees.)

We'd love to hear more about your concerns regarding extra charges - plans come with everything listed at https://mobile-text-alerts.com/pricing for free, and you can always purchase more messages or additional phone numbers. Are you referring to needing more messages/phone numbers?

Please reach out to contact@mobile-text-alerts.com and we can help figure out what additional elements you're needing and we'll see if we can get something worked out for you! :)

Mark M.
MM
Mark M.
Small-Business (50 or fewer emp.)
"Mobile Text Alerts makes connecting with our church and school families quick and easy."
5/5
What do you like best about Mobile Text Alerts?

Web-based platform means multiple people can use our account. Scheduling ahead and setting up recurring reminders is really helpful. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

The chain event process could be easier to use. Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

Hi Mark,

Thanks for your review and for your comments about being able to connect with your church and school families! That's great! We'd love to hear more about your ideas for the "chain even process" you mentioned. You're welcome to shoot over an email to contact@mobile-text-alerts.com with some of your suggestions.

Don't hesitate to let us know if you ever have questions or concerns!

Marco A.
MA
Marco A.
Project Manager
Small-Business (50 or fewer emp.)
"MTA continues to customer service and support."
3.5/5
What do you like best about Mobile Text Alerts?

The technology including the auto-reply feature. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

Customer support was slow and sometimes unresponsive in the beginning, but has made improvements in the last year. Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

Hi Marco,

Thank you so much for your feedback! Appointment management and marketing are excellent and useful ways to use SMS. Sorry to hear you had some issues! We'd love to hear more about that experience if you could reach out to contact@mobile-text-alerts.com with some more details with how we can give you the best service possible.

Thanks,

Sam

Questions about Mobile Text Alerts? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Rhozallino R.
RR
Rhozallino Ramones
•
Last activity almost 4 years ago

What is the best way to make Mobile Text Alerts usable to the user?

HR
Howard Richman
•
Last activity 17 days ago

Using Mobile Text Alerts from a computer instead of a phone: how do you handle customer texts?

Pricing Options

Pricing provided by Mobile Text Alerts.

Free 14-Day Trial

Free Trial

Core Plans

$20.00
Per Month

Core Plans

$36.00
Per Month
Mobile Text Alerts Comparisons
Mobile Text Alerts Features
Reporting
Marketing Automation
White Label
Bulk SMS
Two-Way Text Messaging
Text Scheduler
SMS Messaging
Two way messaging