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Mobile Text Alerts Reviews & Product Details

Profile Status

This profile is currently managed by Mobile Text Alerts but has limited features.

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Pricing

Pricing provided by Mobile Text Alerts.

Free 14-Day Trial

Free Trial

Core Plans

$20.00
Per Month
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User Insights

Average based on 73 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Month

Mobile Text Alerts Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Mobile Text Alerts, and what problem is it built to solve?

Mobile Text Alerts is a communication service platform that helps businesses and organizations send mass text messages to their audiences. It is built for uses such as marketing promotions, customer notifications, event reminders, and organizational updates.

What languages does Mobile Text Alerts support?

Mobile Text Alerts supports 1 language: English.

What company sizes and industries is Mobile Text Alerts the best fit for?

Mobile Text Alerts appears to suit small and mid-market organizations especially well, with use across a range of industries. The clearest clusters are:
  • Small organizations: 50 or fewer employees.
  • Mid-market organizations: 51–1,000 employees.
  • Nonprofits and religious organizations: A notable use case for communicating with members and communities.
  • Education: Schools and other education organizations use it to reach students, families, or staff.
  • Retail: Businesses use it for customer communication and promotions.

How long does it take to implement Mobile Text Alerts across a team?

Implementation is most often reported as taking under a month, though some teams get started in under a day and others take longer.
Time to go live Relative frequency
Under 1 month Most common
Under 1 day Also commonly reported
1–3 months Reported less often
3–6 months Reported occasionally

What customer support options does Mobile Text Alerts provide, and how do users find the overall support experience?

Support options include self-service resources and direct help through email, chat, or phone. The experience is often described as helpful and responsive, with knowledgeable staff making it easier to resolve questions; some users have also encountered slower responses.

What features or capabilities could make Mobile Text Alerts even more useful?

The most useful improvements would make everyday administration and messaging more flexible.
  • Make the mobile app easier to use: Improve readability, navigation, and reliability on smaller screens.
  • Add more workflow and communication flexibility: Expand automation and workflow options, and make it easier to coordinate SMS and email communications.
  • Simplify contact and message management: Improve sorting, bulk actions, and controls for reviewing or managing sent messages and recipients.

Mobile Text Alerts Reviews (73)

Reviews

Mobile Text Alerts Reviews (73)

4.6
73 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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CS
Christina S.
Mid-Market (51-1000 emp.)
"Very Helpful"
5/5
What do you like best about Mobile Text Alerts?

Mobile Alerts is easy to use on our end, and it is also easy to use for people wanting to sign up. I like that people can use text without creating an account. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

Not much! Everything is going well so far. Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

Hi Christina,

Thank you for the review! We appreciate the nice feedback and hearing how you use services. Glad to hear everything's going well for you!

Don't hesitate to reach out if you ever need anything. :)

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Reliable, affordable, effective mobile text alert system"
5/5
What do you like best about Mobile Text Alerts?

What is there not to like about MTA's? I have been a customer for many years and their pricing was what drew me in initially. I have used mobile text alert companies in the past, but their reliability is par to none. Their customer service is quick and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

The only thing that I dislike about Mobile text alerts is that you have to go to a computer to view who opted out rather than just clicking the button and seeing immediately who opted out so you can reach out if you needed to. Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

Hi there,

Thanks for taking the time to share your thoughts! It's so good to hear you've had such a positive experience.

In regards to your comments about opt-outs, there are a couple ways you could view them on your phone, if it helps - you could either log into the website via your phone's web browser and access the report that way, or you could view the Inbox in your mobile app and see who has replied "STOP" from there.

We appreciate all your feedback! Feel free to let us know if you ever have any questions or concerns.

Mark A.
MA
Mark A.
Lecturer in Finance
Enterprise (> 1000 emp.)
"Excellent Cost Effective Choice!"
5/5
What do you like best about Mobile Text Alerts?

I am a university instructor that has been looking for a solution to help my students. I know that there are many marketing systems out there that could help me in delivering SMS messages to my students. The criteria had to be low cost and easy to use, as I am not a marketing professional. I examined and tested well over a dozen systems. In the end, I chose Mobile-Text-Alerts.com. It is very easy to use yet offers many sophisticated functions like Drip Campaigns

Inbox with free inbound messaging

Scheduled Messages

Group Messaging

. It is also available at a very reasonable cost. The extra bonus for me was when I needed some help with a feature (remember, I’m NOT a marketing professional, lol) and their customer service was knowledgeable, efficient, and able to educate me and solve my issue quickly. Mobile-Text-Alerts.com was the clear winner in my search. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

I didn't quite understand how some components worked, as it didn't seem intuitive to me. It is most likely because I am NOT a marketing professional. I contacted support, and they were able to help me understand what I needed to do. Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

Hi Mark,

Thank you! Your comments are kind, thoughtful, and much appreciated! :)

We hope you and your students have found the texts helpful for your course. We know new software can be hard and intimidating to as many people, so we try to make the bare-bones basics as simple as possible, and if you need to go beyond the basics don't hesitate to reach out to support when you need help (as you've done already). You can also check out the Help Center for detailed documentation on nearly all features: https://mobile-text-alerts.zendesk.com/hc/en-us

Let us know if you ever need anything!

Mary B.
MB
Mary B.
IT Specialist
Small-Business (50 or fewer emp.)
"Great Text Alert Solution for Non-Profits!"
5/5
What do you like best about Mobile Text Alerts?

Mobile Text Alerts is easy to use. They have a simple interface that even a novice can navigate. The price is also fantastic for non-profits! Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

Some people have problems figuring out how to signup for our text alerts, but we are able to help them navigate that problem or manual add them. Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

Hi Mary,

Thank you for taking the time to leave your feedback and for sharing your positive experience! Please don't hesitate to reach out if you ever need anything or run into any questions. :)

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"I like the platform but have a lot of bugs."
3/5
What do you like best about Mobile Text Alerts?

Mobile text alert allows different groups and set the time for a future message. It is easy to use and has a mobile and desktop. I have never used a different program but this one works very well. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

It goes down all the time. We use this as our alert for hospital staff to come into work. It often goes down on the weekends and we have to call another manager to put it the message. Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

Hi there,

Thanks for sharing your feedback! It's good to hear that you've found it easy to use for getting info out to your team - sorry to hear you've had some experiences with the system going down! I must say I'm a bit surprised since I'm not aware of recent outages.

Would you mind reaching out to contact@mobile-text-alerts.com with more details about when you experienced issues sending messages? We can definitely compensate you for any hassle you've run into!

Verified User in Religious Institutions
AR
Verified User in Religious Institutions
Mid-Market (51-1000 emp.)
"Easy Peasy"
4/5
What do you like best about Mobile Text Alerts?

Easy to communicate with our church group, remind them of upcoming events. Easy to add and remove people. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

I wish there was a way to delete messages and not just archive them. Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

Thank you for your review! It's great that you find it so easy to use and we appreciate you taking the time! We'd be interested to hear more about your suggestion for the ability to delete messages if you could share a bit about your use case to contact@mobile-text-alerts.com.

Comms G.
CG
Comms G.
Director of Communications
Small-Business (50 or fewer emp.)
"No nonsense platform perfect for any business"
5/5
What do you like best about Mobile Text Alerts?

It's versatile, easy to use and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

The design could use a boost, but it's not always about looks! Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

Thank you so much for your review! We're glad you've found things to be versatile and easy to use!

We'd done a design rehaul over the past couple of years and we'd also love to hear your thoughts about how we could further improve the design - if you have any thoughts on that, feel free to email them over to contact@mobile-text-alerts.com. :)

KH
Kristen H.
Small-Business (50 or fewer emp.)
"Easy to engage with members!"
5/5
What do you like best about Mobile Text Alerts?

Mobile Text Alerts makes it easy to engage with our customers -- whether getting a quick reminder about an upcoming event out or asking for feedback, Mobile Text Alerts makes it possible to engage our customers. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

I can't think of anything. The software works better than I expected! Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

Hi Kristen,

Thank you so much for your review and for sharing how the platform has helped your business!

It's so great to hear that you've had an overall good experience!

Do let us know if you ever run into any questions or have any suggestions. :)

KL
Kevin L.
Webmaster and Social Media
Small-Business (50 or fewer emp.)
Originally submitted 11/29/2022
"Quick, Easy, and Reaches your Audience"
5/5
What do you like best about Mobile Text Alerts?

Mobile Text Alerts allow you to build a customer base with mobile phone numbers and email addresses. You can create subgroups of customers that they can self-select or you can assign. Perfect for audience creation. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

The Mobile Text Alerts app (for manager's mobile phone) is better than it was (used to be a ported version of the website), but it could still be improved to make it easier to read/use on a small screen. A mobile app doesn't necessarily need all the functionality that's on the website. Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

Thank you for taking the time to leave a review!

We love hearing how our customers use and enjoy their text alert services, and we appreciate the constructive feedback! In regards to the mobile app, we have made a few changes with more changes coming. We hope you find the mobile app now more user-friendly than ever. If you have any specific feedback about the app, we'd love to hear it at contact@mobile-text-alerts.com. :)

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Early Adopter - Still happy!"
4.5/5
What do you like best about Mobile Text Alerts?

We've been with the company for a long time. They're easy to use and if there's ever an issue, they're quick to respond. As the company has grown, they've continued to add more features and refine how they help us accomplish our communication. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

As a church, we're always careful about how we spend our congregation's money... So because of the cost, we've considered exploring other options. Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

Hi there,

Thanks for the kind review! Happy to hear you're still happy! :) Please don't hesitate to let us know if you ever have any questions or need anything on our end.

Best,

Sam

Questions about Mobile Text Alerts? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Rhozallino R.
RR
Rhozallino Ramones
•
Last activity almost 4 years ago

What is the best way to make Mobile Text Alerts usable to the user?

1 Upvote
2
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HR
Howard Richman
•
Last activity 17 days ago

Using Mobile Text Alerts from a computer instead of a phone: how do you handle customer texts?

1 Upvote
0
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Pricing Options

Pricing provided by Mobile Text Alerts.

Free 14-Day Trial

Free Trial

Core Plans

$20.00
Per Month

Core Plans

$36.00
Per Month
View More Pricing Information
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Mobile Text Alerts Features
Reporting
Marketing Automation
White Label
Bulk SMS
Two-Way Text Messaging
Text Scheduler
SMS Messaging
Two way messaging
Categories on G2
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