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Mobile Text Alerts Reviews & Product Details

Profile Status

This profile is currently managed by Mobile Text Alerts but has limited features.

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Pricing

Pricing provided by Mobile Text Alerts.

Free 14-Day Trial

Free Trial

Core Plans

$20.00
Per Month
View More Pricing Information

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User Insights

Average based on 73 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Month

Mobile Text Alerts Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Mobile Text Alerts, and what problem is it built to solve?

Mobile Text Alerts is a communication service platform that helps businesses and organizations send mass text messages to their audiences. It is built for uses such as marketing promotions, customer notifications, event reminders, and organizational updates.

What languages does Mobile Text Alerts support?

Mobile Text Alerts supports 1 language: English.

What company sizes and industries is Mobile Text Alerts the best fit for?

Mobile Text Alerts appears to suit small and mid-market organizations especially well, with use across a range of industries. The clearest clusters are:
  • Small organizations: 50 or fewer employees.
  • Mid-market organizations: 51–1,000 employees.
  • Nonprofits and religious organizations: A notable use case for communicating with members and communities.
  • Education: Schools and other education organizations use it to reach students, families, or staff.
  • Retail: Businesses use it for customer communication and promotions.

How long does it take to implement Mobile Text Alerts across a team?

Implementation is most often reported as taking under a month, though some teams get started in under a day and others take longer.
Time to go live Relative frequency
Under 1 month Most common
Under 1 day Also commonly reported
1–3 months Reported less often
3–6 months Reported occasionally

What customer support options does Mobile Text Alerts provide, and how do users find the overall support experience?

Support options include self-service resources and direct help through email, chat, or phone. The experience is often described as helpful and responsive, with knowledgeable staff making it easier to resolve questions; some users have also encountered slower responses.

What features or capabilities could make Mobile Text Alerts even more useful?

The most useful improvements would make everyday administration and messaging more flexible.
  • Make the mobile app easier to use: Improve readability, navigation, and reliability on smaller screens.
  • Add more workflow and communication flexibility: Expand automation and workflow options, and make it easier to coordinate SMS and email communications.
  • Simplify contact and message management: Improve sorting, bulk actions, and controls for reviewing or managing sent messages and recipients.

Mobile Text Alerts Reviews (73)

Reviews

Mobile Text Alerts Reviews (73)

4.6
73 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Zana M.
ZM
Zana M.
Franchise Relations
Mid-Market (51-1000 emp.)
"Hands down great texting platform!"
4.5/5
What do you like best about Mobile Text Alerts?

Easy to use platform. Lots of great features and quick responses from customer services. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

Nothing that I have noticed so far, everything has been great. Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

Hi Zana, thank you so much for your feedback! Great to hear that it's been helpful for updating your franchise system. Feel free to let us know if you ever need anything!

Malcolm B.
MB
Malcolm B.
Small-Business (50 or fewer emp.)
"Great experience and service!"
5/5
What do you like best about Mobile Text Alerts?

I like how its helped me grow my business online! Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

Sometimes imports are unsuccessful but not much! Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

Hi Malcolm, thank you! We appreciate your kind words and your time in leaving a review! As always, feel free to reach out if you need anything.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Great service, mostly cost effective, learning curve to navigating their interface"
4.5/5
What do you like best about Mobile Text Alerts?

I like being able to organize contacts into different groups. Their customer service has been very helpful. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

It seems cost effective, but it is still a pretty penny if you want to send anywhere close to real bulk numbers. Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

Thanks for taking the time to leave a review! Great to hear you've had an overall good experience! In regards to the learning curve, we do have a free 1-on-1 walkthrough demo that can help you get started, if you're interested, and once a rep shows you around we think you'll find it's pretty easy to navigate. :) Feel free to reach out to contact@mobile-text-alerts.com if you'd like to do that or if there's anything you need on our end!

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Mobile text alert recommendations"
4/5
What do you like best about Mobile Text Alerts?

Their simplicity and effectiveness This is what I like about moblies text alert which is my favorite SMS application Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

I do not have Because until now everything goes with the text alert mobile application Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

Hi there, thank you so much for taking the time to leave some feedback! It's great that you've found the service simple and effective - if there's anything we can do to help make things even better for you, we'd love to hear it at contact@mobile-text-alerts.com.

DM
Damon M.
Small-Business (50 or fewer emp.)
"Very Awesome experience using Text Mobile Alerts!!"
5/5
What do you like best about Mobile Text Alerts?

How you can auto reply so your customers do not feel like your being non responsive Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

A little out dated design compared to some of the other platforms. But better functionally than the other platforms Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

Hi Damon, we appreciate your review and thank you for taking the time! And it's always nice to hear when customers are enjoying and benefiting from the services. :)

(We would be curious to know more about your thoughts regarding the design if you don't mind sharing at contact@mobile-text-alerts.com.)

Tamika G.
TG
Tamika G.
Small-Business (50 or fewer emp.)
"Good company, convenient"
4/5
What do you like best about Mobile Text Alerts?

They chat feature. Anytime I have a question they are available to respond Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

I want more features like what Typeform offers Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"My experience was wonderful"
5/5
What do you like best about Mobile Text Alerts?

I like the affordability most (as well as the very easy setup process). It was not complicated in the slightest for me to set up. Comparatively, I would be paying more elsewhere for a more dated product. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

The only downside I can provide you with is that I wasn't aware (upfront) that it would take the mobile carrier 3-5 business days to complete the registration process. It could be fixed by notifying the customer prior to selecting a payment plan. Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

Thank you so much for your kind review and feedback! We're happy that you found it easy to set up and that you're seeing the benefits of texting your customers. Don't hesitate to let us know if you ever have any questions!

Verified User in Manufacturing
UM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Easy way to connect"
4/5
What do you like best about Mobile Text Alerts?

Very intuitive, easy to use; keeps message history and dashboard; very responsive customer support; easy to add and remove recipients. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

Some messages go to *almost* everyone, but there doesn't seem to be a way to select everyone, but "do not send" to these few people. Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

Hi there, thank you so much for taking the time to leave a review, we really appreciate it! :) Nice to hear you find things intuitive and easy.

I did want to note that there is now a way to exclude specific groups from a "send to all" blast - You can click the "Filter" button on the "Send a Message" page to select the groups you'd like to exclude from the blast. Hopefully that helps!

Feel free to reach out if you ever have any questions!

Matthew C.
MC
Matthew C.
Worship Pastor
Mid-Market (51-1000 emp.)
"Overall Good could use a few adjustments."
3.5/5
What do you like best about Mobile Text Alerts?

The system works really well for the most part. Easy to use, easy to understand. I love mostly that there is toll over credits for the texting. So if I don't use them all in a month I can rollover to the next month. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

The one thing that would be nice to see is an option to have "systems". Like saved texts that you can just submit the number and the "system" sends all the messages at schedule times. I know other platforms can do this. Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

Hi Matthew,

Thank you! We appreciate you taking the time to leave a review. :)

It's nice to hear you've found things easy to use and understand, and that it's helped you stay organized!

In regards to having the option to send saved texts as you described, we have a few options that may help, including scheduled messages, drip campaigns, and the ability to submit message templates by sending a text from your phone. You can check out our Help Center at https://mobile-text-alerts.zendesk.com/hc/en-us or reach out to support at contact@mobile-text-alerts.com if you need any more info about any of those features.

Let us know if you have any questions!

Paola O.
PO
Paola O.
Mortgage Loan Originator
Small-Business (50 or fewer emp.)
"Great text service"
4.5/5
What do you like best about Mobile Text Alerts?

Great text service, easy to manage set up groups, and schedule messages. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

Wish the credits would be 1 message= 1 credit no matter the length Review collected by and hosted on G2.com.

Questions about Mobile Text Alerts? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Rhozallino R.
RR
Rhozallino Ramones
•
Last activity almost 4 years ago

What is the best way to make Mobile Text Alerts usable to the user?

1 Upvote
2
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HR
Howard Richman
•
Last activity 17 days ago

Using Mobile Text Alerts from a computer instead of a phone: how do you handle customer texts?

1 Upvote
0
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Pricing Options

Pricing provided by Mobile Text Alerts.

Free 14-Day Trial

Free Trial

Core Plans

$20.00
Per Month

Core Plans

$36.00
Per Month
View More Pricing Information
Mobile Text Alerts Comparisons
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Mobile Text Alerts Features
Reporting
Marketing Automation
White Label
Bulk SMS
Two-Way Text Messaging
Text Scheduler
SMS Messaging
Two way messaging
Categories on G2
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