Miro Reviews & Product Details

Miro is a platform that helps me design things like flowcharts and other diagrams in a good and efficient way. When I use the Miro platform, it becomes much easier to explain and brief things to clients and students. It is especially helpful for engineering college students; for example, when we do hackathons and similar activities, it’s better for us to present proper flowcharts clearly. Review collected by and hosted on G2.com.

There’s only one thing I dislike: since I’m an Ambassador, I feel there should be direct access to the board, and flowcharts should be available as well. If this already exists and I’m simply not aware of it, then that’s on me—and in that case, I don’t really have any dislikes. One additional suggestion: if Miro could provide a personal email ID (for example, a Miro-domain email address) to its ambassadors, I would be very grateful. Review collected by and hosted on G2.com.

One of the most valuable aspects for me is the ability to visualize customer funnels for specific campaigns. Having a clear view of the customer journey helps me better understand engagement, identify drop-off points, and optimize campaign performance based on real data.

I also appreciate the AI capabilities, especially when preparing and facilitating workshops. The AI-driven insights and recommendations help me work more efficiently, generate ideas faster, and make complex data easier to interpret.

Another feature I use regularly is the variety of charts, tables, and visual reports. These make it much easier to analyze results, communicate findings to stakeholders, and create compelling presentations. What surprised me most is how much time these visualizations save compared to manually gathering and formatting data, allowing me to focus more on strategy and decision-making rather than reporting. Review collected by and hosted on G2.com.

While Miro is a powerful collaboration and visualization tool, there are a few areas where it could improve. Large boards can sometimes become overwhelming, especially when multiple teams contribute content over time, making it harder to maintain structure and find information quickly.

Performance can also be an issue on very complex boards with many elements, images, and integrations, which may occasionally impact loading times and navigation. Additionally, while Miro offers many features, new users can face a learning curve before they feel comfortable using advanced capabilities efficiently.

Another challenge is that maintaining governance and consistency across boards requires clear team practices. Without agreed templates or standards, workshops and projects can become fragmented.

That said, these drawbacks are generally outweighed by the value Miro provides for collaboration, workshop facilitation, brainstorming, and visualizing customer journeys and campaign performance. Review collected by and hosted on G2.com.

I believe Miro is one of the best collaboration tools available. We have been using it every day for years, and it consistently helps make our teamwork smoother and more productive.

We use Miro to review art and UI, present plans and timelines, and run team retrospectives. I also find the templates especially useful, as they help us set up boards and workflows much faster.

Another major benefit is that multiple team members can draw, sketch, add comments, and contribute simultaneously, which makes collaboration much more efficient and engaging. Review collected by and hosted on G2.com.

There is nothing I particularly dislike about Miro. However, I believe there are a few areas that could be improved:

More varied templates: It would be useful to add more templates within each category, especially for planning, timelines, and retrospectives. There is already a good selection, but after using the strongest one or two options, many of the remaining templates feel repetitive or like slight variations of the same concept.

A more capable AI assistant: The AI assistant is a promising feature, but its functionality still needs improvement to fully live up to its name. At the moment, it feels more like a tool for quickly finding existing features rather than an AI assistant that can help users solve problems, generate ideas, or approach questions with more creative, out-of-the-box thinking.

Better feature discovery: Some features could be promoted more effectively. For example, Miro could occasionally offer short, step-by-step tutorials that introduce users to features they are not currently using. I regularly use a specific set of tools, so it would be helpful to receive occasional guidance on other relevant features and possibilities. These recommendations could also be personalized based on each user’s activity, although that would be an optional enhancement. Review collected by and hosted on G2.com.

What I like best about Miro is how it makes collaboration simple, interactive, and visual. It allows people to brainstorm, organize ideas, and work together in real time, whether they are in the same room or collaborating remotely. Review collected by and hosted on G2.com.

One thing I dislike about Miro is that some of its most useful features are only available on paid plans, which can be limiting for students, educators, and community groups with small budgets. New users may also find the interface a bit overwhelming at first because there are many tools and options. Review collected by and hosted on G2.com.

I really like the design of Miro's post-it. This is specific because, even with a large amount of information, they always remain square, maintaining the same size, which makes it much easier for me to organize. So, I use post-its for various things, like flows, because sometimes it's more practical and faster. It works well especially when I need to prototype quickly. It's not so much about using it online, which other tools also do, but specifically about the layout of the post-its. Review collected by and hosted on G2.com.

What doesn't work for me with Miro is sharing with the business area, because they don't have an account on Miro. When I need to conduct workshops, I have to use a free account, which is terrible because I can only include non-confidential information. This forces me to use Figma Jam, which allows the project to be open for 24 hours. Working in such a large company, it's impractical to have Miro for everyone, especially in the business area, so I end up switching between tools, which is not ideal. Review collected by and hosted on G2.com.

Easy-to-use collaborative whiteboard real-time collaboration is smooth it provides Lots of templates for projects, flowcharts, mind maps, and planning Review collected by and hosted on G2.com.

The main thing I dislike about Miro is that it can feel overwhelming for beginners because there are so many tools and features. Large boards can also become difficult to navigate, especially when there is a lot of content. Some useful features are limited to paid plans, which can be a drawback for students and small teams. Review collected by and hosted on G2.com.

In a large organization, where some users may not be comfortable with every new technology, the UI/UX feels intuitive and approachable. The diagram-based experience is easy to understand and helps teams quickly engage with content and workflows. One of the biggest improvements we've seen is in large workshop and meeting sessions. Moving from a static review process to a truly collaborative workspace has significantly increased team engagement and participation.

Additionally, the support provided through our partnership has been outstanding. The team offers valuable visibility into both current and upcoming features, actively listens to feedback, and is always available to answer questions or discuss ideas. Staying informed about new enhancements helps us continuously improve the way we work and maximize the value we get from the platform. Review collected by and hosted on G2.com.

I've been using AI capabilities in Miro since they were first introduced. While Sidekick is an impressive feature and already provides significant value, I feel it still requires some refinement before it becomes truly seamless for everyday use.

In my experience, it often takes several iterations to achieve the desired result, or a substantial amount of context for the tool to fully understand the intended action. That said, I believe it has strong potential to become a very powerful assistant. Its ability to understand board content and generate artifacts such as documents, diagrams, and other supporting materials could significantly enhance productivity and collaboration. Review collected by and hosted on G2.com.

What I like most about Miro is how easy it makes teamwork, specially when planning events, hackathons, and workshops. The infinite canvas, sticky notes, mind maps, and ready-made templates help us organize ideas much faster than using docs or slides.

The UI is clean and simple, so even first-time users can start using it without much learning. I also like that it integrates with tools we already use, and the performance has always been smooth even with multiple people editing together. Recently, the AI features have been really helpful for summarizing ideas and creating diagrams quickly. Overall, Miro has saved our team a lot of time and made collaboration feel much more natural. Review collected by and hosted on G2.com.

One thing I don't like is that some advanced features are only available in the paid plans, so it can be a bit limiting for students or small communities with a tight budget. Also, when a board becomes very large with lots of images and sticky notes, it sometimes feels a little slow to navigate, but overall it hasn't been a major issue for me. Review collected by and hosted on G2.com.

I own a completely virtual architecture firm. Miro allows us to collaborate creatively in a flexible format across time zones. I love that it can be super loose for ideation and processing ideas, to polished formal presentations on the other, and everything in between. The AI feature to extrapolate stickies is perfect for research we do. Pricing is totally fair for all the features. Performance is strong with very large, content heavy boards. Review collected by and hosted on G2.com.

There's not much not to like. I'm waiting for the day when Miro is seamlessly integrated into ChatGPT AI Agents. But as a product itself it's pretty killer. Perhaps the sharing feature - my team finds it difficult to invite guests to boards without inadvertently adding them to our account. Review collected by and hosted on G2.com.

I use Miro with my team to layout our digital plan for the year and that's where we reference all the creative assets that were handed off. Something that I really like about Miro is how easy it is to download assets. There has been multiple occasions where I had to download an asset we used in the past and this was very convenient. Review collected by and hosted on G2.com.

I wish Miro had more design options on boards. By design I mean it would be nice if we could spec frames when dropping them in the board to make sure it's on the right dimensions and it would be nice if we could crop stuff inside of the frame. It would be also good if when downloading an asset, Miro allowed us the option on what file type we want to download (jpg, png, svg, etc...) Review collected by and hosted on G2.com.