--- title: Microsoft Dynamics 365 Business Central Reviews meta_title: 'Microsoft Dynamics 365 Business Central Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 907 reviews by the users' company size, role or industry to find out how Microsoft Dynamics 365 Business Central works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 907 scale: '5' date_modified: '2026-07-29' parent_category: name: ERP url: https://www.g2.com/categories/erp --- # Microsoft Dynamics 365 Business Central Reviews **Vendor:** Microsoft **Category:** [ERP Systems](https://www.g2.com/categories/erp-systems) **Average Rating:** 4.0/5.0 **Total Reviews:** 907 ## About Microsoft Dynamics 365 Business Central Grow your business with Microsoft Dynamics 365 Business Central—the first comprehensive business management solution that uses Microsoft Copilot to boost productivity, spark creativity, and improve business performance with next-generation AI. Connect finance, sales, service, and operations teams within a single easy-to-use application that streamlines processes and empowers data-driven decisions. Work seamlessly with Microsoft 365 including Outlook, Excel, and Teams, so employees can get the information they need without switching between applications. Drive continuous improvement and innovation backed by the world-class security, flexibility, and scalability of the Microsoft cloud. Join more than 40,000 small and medium-sized businesses that have moved to the cloud with Dynamics 365 Business Central to work smarter, adapt faster, and perform better. ## Microsoft Dynamics 365 Business Central Pros & Cons **What users like:** - Users love the **user-friendly interface** of Microsoft Dynamics 365 Business Central, making business management effortless. (68 reviews) - Users appreciate the **seamless integrations** of Microsoft Dynamics 365 Business Central with Microsoft products and other platforms. (51 reviews) - Users praise the **efficiency in financial management** provided by Microsoft Dynamics 365, streamlining accounting and performance monitoring. (42 reviews) - Users appreciate the **seamless integration** of Microsoft Dynamics 365 Business Central with Microsoft products and external systems. (41 reviews) - Users value the **seamless integration features** of Microsoft Dynamics 365 Business Central, enhancing workflow with external systems. (38 reviews) - Users appreciate the **comprehensive and customizable functionality** of Microsoft Dynamics 365, enhancing business efficiency and accuracy. (36 reviews) - Users enjoy the **seamless integration** of Microsoft Dynamics 365 Business Central with various tools, enhancing productivity and efficiency. (36 reviews) - Cloud-Based (28 reviews) - Users praise the **robust financial management** features of Dynamics 365, enhancing productivity and integration across platforms. (27 reviews) - Accounting Management (23 reviews) **What users dislike:** - Users often face a **steep learning curve** , making onboarding challenging for those unfamiliar with ERP systems. (42 reviews) - Users find the **learning difficulty** significant, as initial setup is complex and requires ongoing support for improvement. (28 reviews) - Users note the **missing features** in Microsoft Dynamics 365 Business Central, limiting functionality and requiring third-party solutions. (26 reviews) - Users find the **expensive licensing** to be a barrier, especially for smaller businesses with limited budget options. (25 reviews) - Users find **difficult customization** in Microsoft Dynamics 365 Business Central hinders usability and integration for non-experienced teams. (18 reviews) - Users face **integration issues** , particularly with non-Microsoft platforms, complicating data transfer and system usability. (15 reviews) - Limited Customization (14 reviews) - Users find Microsoft Dynamics 365 Business Central **not user-friendly** , struggling with an unintuitive UI and complex customizations. (14 reviews) - Setup Difficulties (14 reviews) - Slow Performance (14 reviews) ## Microsoft Dynamics 365 Business Central Reviews ### 1. Amazing and very easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Shanza K. | Supply Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** It is very helpful and makes life easy. Made my decisions of work super easy. **What do you dislike about Microsoft Dynamics 365 Business Central?** It is little bit slow and takes time for learning. **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** Making all the work very organized and ease of use and time saving ### 2. As a project engineer features of Microsoft dynamics so user friendly and easy to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Lalita B. | Project Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 25, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** The reporting features are very useful and help with project management, especially procurement. **What do you dislike about Microsoft Dynamics 365 Business Central?** Making use of the procurement related products to our organization can be a little difficult for change over. **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** Reporting made easy ### 3. Okay for work **Rating:** 3.5/5.0 stars **Reviewed by:** Kema T. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** December 17, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** I like the versitility of the resources in the dashboard **What do you dislike about Microsoft Dynamics 365 Business Central?** i dont like the dashboard layout of all blue it hurts my eyes **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** it isnt really solving any problems for me i just am requires to use it ### 4. Dynamics is too dang much **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2025 **What do you like best about Microsoft Dynamics 365 Business Central?** It makes you feel cool that you spent a bunch of money to get the “best” software. **What do you dislike about Microsoft Dynamics 365 Business Central?** The setup time is insane. It is wat too long. **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** Keeping my crm organized ### 5. Microsoft Dynamics is a solid tool for business **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew H. | Talent Acquisition Specialist, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** The most helpful part about Microsoft Dynamics was how it was implemented all across the business. Along side the different applications when we used it on a day to day basis. **What do you dislike about Microsoft Dynamics 365 Business Central?** It is a Microsoft application so there are subscriptions to it so that can be costly for businesses. I know there is a lifetime subscription to it but I can see why businesses would be hesitant to sub. **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** streamlining the ERP process defintely. The way it functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform ### 6. Efficient product offering which eases daily tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Shazaib K. | Credit Relationship Manager , Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** Everything is well structured and one place integrated offering . **What do you dislike about Microsoft Dynamics 365 Business Central?** Difficult to start using at the beginning. **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** It adds a lot of values in bringing and connecting all divisions. Allows for easy collection of data. ### 7. Overall, for companies looking for a flexible, integrated, cloud-based ERP solution **Rating:** 2.5/5.0 stars **Reviewed by:** Paramdeep B. | Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** If a business has highly specialized processes that require extensive customization, it may require additional effort to tailor Dynamics 365 Business Central to meet those needs. **What do you dislike about Microsoft Dynamics 365 Business Central?** It can be a difficult tool at times, sometimes it needs more training and clarity **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** It consolidates financial data from various sources, automating processes like general ledger, accounts payable, and receivable. This reduces manual data entry and errors, saving time and improving accuracy ### 8. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2025 **What do you like best about Microsoft Dynamics 365 Business Central?** Offers different options and a great fit for any user. **What do you dislike about Microsoft Dynamics 365 Business Central?** Does not remind about an annual payment of any type of upcoming payment **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** Offers great options for various analysis ### 9. Streamlined Operations with Powerful Flexibility **Rating:** 4.0/5.0 stars **Reviewed by:** Swapnil M. | Operations Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** The seamless connection between financials, inventory, and sales functions ensures everything stays aligned, minimizing the need for manual updates and reducing the risk of errors. **What do you dislike about Microsoft Dynamics 365 Business Central?** its steep learning curve, which can be difficult for new user **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** By integrating financials, sales, and supply chain management into a single platform, it streamlines operations and enhances collaboration across departments ### 10. Good experience **Rating:** 5.0/5.0 stars **Reviewed by:** Zaheer K. | Techincal support, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** Microsoft dynamics 365 made things easier **What do you dislike about Microsoft Dynamics 365 Business Central?** So far i have been enjoying because this has made life easier **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** It is solving all the bugs and delays that i used to get using erp systems ### 11. I used Microsoft Dynamics in a procurement role for an AV Integration company I worked for. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Microsoft Dynamics 365 Business Central?** I liked the features that allowed me to mold my user experience to be speific to the role I had. The modular nature of the application was great. **What do you dislike about Microsoft Dynamics 365 Business Central?** I didnt like the Inventory management functionality **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** It links projects and accounting expenses together beautifully ### 12. Enhancing Business Efficiency with Microsoft Dynamics 365 Business Central **Rating:** 4.5/5.0 stars **Reviewed by:** Mhelvin M. | Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** 1. It works well with other Microsoft tools like Office 365 and Power BI, making data management easier. 2. The interface is user-friendly, which has reduced our training time significantly. 3. Automating routine tasks has saved us time and minimized errors. 4. Being accessible on mobile has allowed us to stay on top of things even when we're on the move. **What do you dislike about Microsoft Dynamics 365 Business Central?** 1. Customizing it beyond the basics can get a bit tricky and might require some expert help. 2. The initial setup costs and ongoing subscription fees are a bit on the higher side. **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** Microsoft Dynamics 365 Business Central has streamlined our operations by integrating functions, providing real-time insights, automating tasks, supporting growth, and enabling mobile accessibility. ### 13. Better only if you got a very good customization partner **Rating:** 4.0/5.0 stars **Reviewed by:** Shafeer P. | IT Head, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** Robust and reliable application. as dynamics 360 is cloud hosted , easeey to access and made much lighter than the previous on prem servers **What do you dislike about Microsoft Dynamics 365 Business Central?** little bit complicated, needs avery best customisation partner to configure and integrate **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** total erp solution , but finance module not yet used. ### 14. One of the cheapest and game changer ERP in this dynamic era **Rating:** 4.5/5.0 stars **Reviewed by:** Shaharuzzaman L. | Founder, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** Till now experience is wonderful. Theirn implementation to moved us from another ERP vendor so smoothly which we never expected. Its one of the best cloud based ERP. We can easily export reports in excel format and later if required we can modify as per our requirement as well. Customer support are available thats pretty awesome. Overall we are very much satisfied as compared to our previous vendor compared support implementation and daily usage. **What do you dislike about Microsoft Dynamics 365 Business Central?** Complet user inteface and the some missing features like invoice payment collection is not auto updated nor linked to bank **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** Most important us was instant support requirement for our team and Dynamics solved the problem. Rest we have upgraded features compared to business requqirement thats benefitting us in saving time and keepig our people efficient ### 15. All tools are very useful for improve the business ideas and making strategies to predict and work. **Rating:** 5.0/5.0 stars **Reviewed by:** Dhruv B. | IT and Infrastructure Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** CRM Tool for managing the organizations . **What do you dislike about Microsoft Dynamics 365 Business Central?** Almost i like every tools to organize and planning for improve work and productivity. **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** It helps to distribute work and manage team for each departments. ### 16. game changer for unifying processes **Rating:** 4.5/5.0 stars **Reviewed by:** Cameron J. | VP of Infrastructure Services, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** single glass pane for the needs of my organization. Implementation was easy and straight forward. The new features allow my team to quickly integrate with other platforms that we utilize. Customer support was excellent. **What do you dislike about Microsoft Dynamics 365 Business Central?** none that I can think of . Its meeting all my organizations needs **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** centeralized and ease of use ERP system, with simple implementation. ### 17. Review of D365 **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** It's Microsoft so it's intuitive everything is where you would think it would be. It integrates easily with excel and word and outlook. **What do you dislike about Microsoft Dynamics 365 Business Central?** It forces you to use Microsoft's products outside of your basic office suite. Integration with other packages is somewhat difficult it needs to be thought through before you start the process of using 365 as your ERP system. **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** It replaced a much older ERP system that wasn't Microsoft product. The switchover was not as seamless as Microsoft made it appear. The system worked very well and the training ramp up was much shorter than expected so the benefits were that we could just continue the business with a very short time of implementation. ### 18. MicroSoft Dynamics Review **Rating:** 3.5/5.0 stars **Reviewed by:** Ahmed P. | Business Analyst Intern, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** It is helpful and user friendly. Easy installation as well. **What do you dislike about Microsoft Dynamics 365 Business Central?** Complexity of the system. Difficult for anyone who is using it for the first time. **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** User interface and reduction of multiple entries. ### 19. MS D365 reciew **Rating:** 5.0/5.0 stars **Reviewed by:** Shraisy C. | Senior Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** It brings all our general as well as customised business processes together at one place **What do you dislike about Microsoft Dynamics 365 Business Central?** So far I am still learning D365 but I do not like that we have to have other parties involved for integrations like for e commerce we need pacejet or else D365 itself is not capable for carrier integrations etc **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** Like I said we have moved from Our current erp system to d365 which helps us removing multiple layers of integrations but not completely ### 20. It's pretty great. **Rating:** 2.5/5.0 stars **Reviewed by:** Jennifer P. | Student, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** MS Dynamic 360 is pretty easy to use and implement. I use it pretty frequently and when I have issues customer support is of great help. **What do you dislike about Microsoft Dynamics 365 Business Central?** So far I do not have any complaints using this program. **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** Microsoft Dynamics 365 Business Central solves several key business challenges by integrating various functions like accounting, sales, and inventory into a single platform. This integration improves operational efficiency, reduces manual errors, and provides real-time data for better decision-making. Additionally, its seamless integration with other Microsoft tools enhances productivity and collaboration ### 21. Very Robust Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** Microsoft Dynamics 36+5 is a robus ERP platform with CRM capabilities, Logistics/Supply chain management and of course a strong financial management system related to the chart of accounts and month-end close process. **What do you dislike about Microsoft Dynamics 365 Business Central?** While the system is robust, the out of the box solution will need to be customized so and outside vendor will be needed for enhancements which can be costly. **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** Will a small team, the system is easy to use so transactions can be completed quickly. ### 22. Dynamics 365 review **Rating:** 4.5/5.0 stars **Reviewed by:** Nirav P. | Accounts Receivable, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** It has a very clean dashboard layout, and easy to read boxes with big numbers. Very presentable. **What do you dislike about Microsoft Dynamics 365 Business Central?** I would only say that it can be overwhelming with the number of options, layouts, and tabs etc. **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** It is a good ERP for managing accounts in FInance ### 23. Great for finances **Rating:** 4.5/5.0 stars **Reviewed by:** Caprice R. | President/Owner of my business, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** I run a small business and it is very easy to utilize for finances. **What do you dislike about Microsoft Dynamics 365 Business Central?** The con is that this is a pricey per month. **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** This helps organize and maintain my finances for my small business. ### 24. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Microsoft Dynamics 365 Business Central?** We use it daily in our work. It helps us stay organized and complete tasks effectively and efficiently. **What do you dislike about Microsoft Dynamics 365 Business Central?** I would be nice to have easier filters or ways to download data **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** No problems. ### 25. Transparent Business **Rating:** 4.5/5.0 stars **Reviewed by:** Vishal B. | Senior Technical Solutions Architect , Enterprise (> 1000 emp.) **Reviewed Date:** July 12, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** The very first thing coming to my mind is ease of use and out of the box AI capabilities. **What do you dislike about Microsoft Dynamics 365 Business Central?** Now those days are gone where you really dislike many bottlenecks respective to a product. In an API ecosystem with help from Azure & low-code no-code (power apps) now we can achieve many a things in no time. **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** Major problem earlier was quick turnaround for a given business rule or change which I believe drastically changed in last 3-4 years. One of the simplest example could be introducing new/change in SKU rule engine and reflect the same for a particular region (granular). ### 26. A tool which is use day to day **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2025 **What do you like best about Microsoft Dynamics 365 Business Central?** ease of use and complete suite of tools for productivity **What do you dislike about Microsoft Dynamics 365 Business Central?** the lack of advanced AI features that its competitors are offering **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** right from day to day tasks to customer engagement ### 27. "Instrumental ERP with financial, inventory,cash and procurement management all under one roof". **Rating:** 4.5/5.0 stars **Reviewed by:** Jonathan T. | System Administrator, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2021 **What do you like best about Microsoft Dynamics 365 Business Central?** Payroll processing ensure employees are paid on time. Efficiency to intergrate with many apps such as outlook,excel. Track items in the inventory and generate invoice from LPOs. Monthly reporing on payables and receivables account. Customizable to add HR modules. Instrumental with inventory tracking. **What do you dislike about Microsoft Dynamics 365 Business Central?** Extremely customizable ERP to add modules in our case HR and payroll module. Expensive ERP for small businesses due to licencing. **Recommendations to others considering Microsoft Dynamics 365 Business Central:** Robust and outstanding ERP with payables and receivables accounting. Customizable to add modules for different departments for this case payroll and HR management. Customizable invoices. **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** Payroll module ensure payment of employees on time. Reliable to track all our inventory reducing complaint and theft. User friendly interface. Reliable with financial reporting. Remarkable ERP with cash management. ### 28. Very good **Rating:** 4.0/5.0 stars **Reviewed by:** Javon H. | Inventory Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** Easy to use and follow with no problems. **What do you dislike about Microsoft Dynamics 365 Business Central?** Nothing. I like it very much. I use it daily. **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** Control books better ### 29. Interesting Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Vamshika B. | Techical Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** it was very helpful and easy to use. I was surprised by its features and how it can be useful in workplace and also to manager tasks. **What do you dislike about Microsoft Dynamics 365 Business Central?** Nothing as of now. May be add in few more features for easy navigation or smart search. **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** In managing tasks , ease of use. automating my emails etc ### 30. User friendly experience **Rating:** 4.0/5.0 stars **Reviewed by:** Samarth S. | Sr. Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** Really user friendly. Easy to navigate and better UI UX than other ERPs **What do you dislike about Microsoft Dynamics 365 Business Central?** The ability to link up with other daily used softwares **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** The work orders made and distributed with supply chain and sales involved is very helpful ### 31. D365 had been a really useful tool in a daily base work area **Rating:** 5.0/5.0 stars **Reviewed by:** Wascar C. | Business Analyst (D365 Support Enginee), Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** D365 have a conectivity and friendly way to find information related to what we are doing, like knowing the available on-hand, open orders etc. Easy way to connect accounts to transactions and a way to recognize it, also how to identify movements origins and else. Implement new features can be done in around a month when new release, so we can say that there is no difficulties on it. **What do you dislike about Microsoft Dynamics 365 Business Central?** There are some modules that are not easy to understand, neither to set. Also personalize can be challenging sometimes. **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** Currently we are using D365 for all internal operations (Production, Planning, Inventory, accounting, fixed asset etc), except for Human resource. It helps to solve comunication between departments and processess. ### 32. Review on my usage about Microsoft Dynamics 365 Business Central **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** The best think I like about Microsoft Dynamics 365 Business Central is that it provides all the platform which is related our business under one umbrella and eliminates the need of to subscribe to different platforms, hence it saves times and cost. It is very easy to use as the connotations are same for all the dashboards. **What do you dislike about Microsoft Dynamics 365 Business Central?** It takes time to upload the information on system and sync it with the server. The input fields are restricted to some extend. Customization of fields should be economical and easy to apply, so that it can be used easily. **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** It has helped to streamline the entire process and have set defines process flow for the entire organization this enables to set clear roles and responsibilities. It help us to look at our current usage of financial resources and helps in effecient allocation and managing project budget. ### 33. Versatile and comprehensive **Rating:** 4.5/5.0 stars **Reviewed by:** Anjali S. | Digital Workplace Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** The best part is its easy implementation in the company. Our company migrated from a CRM based system to Dynamice 365 and it was a smooth transition. The variety of features it offers is amazing and even though it was a new software but its is user friendly, inuiative and its adaptation in the company was very easy. **What do you dislike about Microsoft Dynamics 365 Business Central?** The system is not cost effective and being cloud based there are limited offline capabilities. **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** Business Central ensures that business data is secure and compliant with industry regulations. It provides robust security features and regular updates to protect against threats, giving businesses peace of mind regarding data integrity and compliance. ### 34. Best Centralized Business Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** As a user, I can say Business Central is very user friendly. It is wasy to adapt to even if you have never used a microsoft application (which is extremely rare in todays times). Integration for our company was smooth as well, and any time we had any questions the customer support team was right there to answer. **What do you dislike about Microsoft Dynamics 365 Business Central?** The number of features are aggressive and for some can be scary, however like I said it was very easy to adapt too and the customer support team is right there to hold your hand if needed. **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** Any typically accounting issue is no longer. ### 35. fantastic **Rating:** 4.5/5.0 stars **Reviewed by:** Arvind S. | sap consultant, Enterprise (> 1000 emp.) **Reviewed Date:** September 04, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** smooth process with all the updated details **What do you dislike about Microsoft Dynamics 365 Business Central?** as of now nothing i got any issue on the MD365 **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** making PPT and automated process is helping me to make my work easy ### 36. Review about the Microsoft Dynamics 365. **Rating:** 5.0/5.0 stars **Reviewed by:** Murali krishna Y. | SSO Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** Dynamics 365 Business Central reduces costs significantly by eliminating the need for on-premises servers and associated hardware expenses. Its cloud-based model ensures scalability and flexibility, minimizing upfront investments. **What do you dislike about Microsoft Dynamics 365 Business Central?** The fact that many functionalities are only available through further pre-customization (paid service) and users cannot access these items to configure themselves. Also, I am not fully satisfied with the commercial side of the solution, as I believe it should be more affordable. **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** Competitive Advantage: Microsoft Dynamics 365 Business Central offers real-time data and insights to support informed decision-making, giving you a competitive advantage. It harnesses the power of artificial intelligence (AI) and machine learning (ML) for predictive analytics, recommendations, and automation. ### 37. My experiences while using Business Central **Rating:** 4.5/5.0 stars **Reviewed by:** Shubham P. | Tech writer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** It is an amazing software with no limits on how you can cuatomize it for every single client and how new functionalities are added every update and the cloud model gets updated automatically and is always up to date. Also the different types of licenses lets user to choose the type that is most suited and economical for them. The technical aspect is that it can be upgraded and customized possibly in any way the client want until the tech guy is knowledgeable enough and is ready to work harder. One can also create seperate functinalities, tables in databases, new user pages and even the backend scenarios whenever an action is performed and even customize the home page to give quick insights on the overall situation of business at any given point. The best thing is that it even comes with seperate tax packages and countrywise so that there is no issue while using it in any country. Microsoft did a great job while creating this miracle of a software. The introduction of AL language for development did make the work even easier for development and software cuwtomization. **What do you dislike about Microsoft Dynamics 365 Business Central?** The least helpful thing is the customer support that you hope to know everything about the software but many times they don't even know the basic things about the software and it is frustrating when you encounter a sudden issue and rely on the customer support. Another downside about using the business central is that the co.plete customization for a business model is too long of a process and too expensive for some but nothing can be done about it. **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** It is keeping note of all the inventory and also keeping check on all the resources and all the assets of the company regardless of the category they fall under. Also it keeps check about the complete process of procuring raw material, manufacturing and then even the selling part and even the after sales contacts. It aopves most issues of an organization that they face just by implementing this one single software. ### 38. I have worked with several companies transitioning from older accounting software to MS Dynamics. **Rating:** 3.0/5.0 stars **Reviewed by:** Courtney B. | Senior Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** I like the ease of streamlining financials. It gives you a good perspective on current "real-time" financials and once the company and staff get used to the software it is super beneficial and easy to translate to non accounting folks. **What do you dislike about Microsoft Dynamics 365 Business Central?** It can be a bit confusing to train on and transition to. **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** Automation and streamlining all processes through the company. ### 39. Just a review **Rating:** 4.0/5.0 stars **Reviewed by:** DANIEL L. | Technical Support Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** the available options. yet it could use some cross platform availability with some of the project management software **What do you dislike about Microsoft Dynamics 365 Business Central?** its not very user friendly. its conveluded and the security aspects make me want to never use it **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** its good for documanetton and tracking ### 40. Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2025 **What do you like best about Microsoft Dynamics 365 Business Central?** Dynamics 365 integrates and connects with multiple systems, like Teams and other tools. **What do you dislike about Microsoft Dynamics 365 Business Central?** Customer support could be improved, along with the ability to customize settings. **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** It is one of the largest ERPs and solves the need to centralize data and business processes. ### 41. Good scalable mid market ERP system **Rating:** 3.5/5.0 stars **Reviewed by:** Eric V. | Group CFO & Acting Portfolio Companies Controller - Single Family Office, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** Ability to implement dual posting options for two charts of account **What do you dislike about Microsoft Dynamics 365 Business Central?** Lack of scalable CRM integration and transfer of existing CRM database to integrate the two databases. **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** consolidation of several legal entities and project based account ### 42. MS team unfortunately does not implement changes for the benefit of customers. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** All programs are centrally located and fairly straight forward with regard to user experience. **What do you dislike about Microsoft Dynamics 365 Business Central?** MS tracks users and personal data. Their submission form allows for feedback, yet there are standard features within the program that are coincidentally never updated. The submission form requires user identification (which is clearly not necessary to provide feedback) and tracks personal data of users. This is likely so MS can sell the data to third parties or utilize the information for social governance purposes. I'd prefer if they actually resolved the feedback comments received and did not steal my information, call me crazy. **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** Consolidation for ease of reference. ### 43. Powerful but Complicated Tool **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** October 21, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** I like that this tool opens the door to customization moreso than other CRMs/ERPs. **What do you dislike about Microsoft Dynamics 365 Business Central?** I dislike that this tool is really difficult to learn due to the sheer amount of components that need to be set up properly. It can be hard to learn how to use it if you don't already have experience with it. **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** Microsfot Dynamics 365 solves for the need to customize an ERP and have a cohesive system in place to track everything you need. ### 44. "Horsepower of operations from financial,Fixed asset,cash,Project expenses and payroll"! **Rating:** 4.5/5.0 stars **Reviewed by:** Ramy R. | Financial Controller, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** It's fantastic to bring all departments together by a single database. Effectiveness to customize to add new operation. Real-time and live data as it is recorded. Brilliant with ledger entries for quick access of historical data. **What do you dislike about Microsoft Dynamics 365 Business Central?** Quick to access historical data posted in the ledger entries. **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** Incredible for customers,vendors and bank account reconciliation. Single source database for real time of data. Reliable with balance and income statement. Inventory management made easy. ### 45. Excellent feedback platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Enterprise (> 1000 emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Microsoft Dynamics 365 Business Central?** Provide business insights and user feedback for making decisions **What do you dislike about Microsoft Dynamics 365 Business Central?** Nothing much, just take sometimes to load **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** Providing me efficient data fields and mapping for the ERP ### 46. Microsoft Dynamics 365 Review from Vivek Pandey **Rating:** 5.0/5.0 stars **Reviewed by:** Vivek P. | IT Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** Microsoft Dynamics 365, all features are good and userfriendly. I'll recommend to use this for all the users who are willing to opt it. **What do you dislike about Microsoft Dynamics 365 Business Central?** Nothing specific but some UI enhanncement can be done. **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** Microsoft Dynamics 365, all features are good and userfriendly. I'll recommend to use this for all the users who are willing to opt it. ### 47. Dynamics BC is a robust tool. **Rating:** 4.0/5.0 stars **Reviewed by:** Kalob G. | Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** I love that you can get very detailed reports of all activity. Transactions from other platforms, data transfers, and even something like who has changed data within a given record. **What do you dislike about Microsoft Dynamics 365 Business Central?** I do dislike how often there seem to be issues. I feel like every other week there is something that stops working. **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** It allows us to easily track and report on transactions with a variety of reporting options. ### 48. Robust and Capable ERP Solutions **Rating:** 4.0/5.0 stars **Reviewed by:** Pete B. | Director, Supply Chain, Logistics and Reverse Logistics, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** D365 Business Central is relatively intuitive and very similar to other Microsoft suite tools and is easy to pickup. You can customize dashboards and your navigation through the tool. It has quite robust solutions for finance and supply chain and the dashboard tools can provide you real-time insights into inventory sales and demand forecasts. It is also easy to integrate with other MD tools such as 365 Sales and CS **What do you dislike about Microsoft Dynamics 365 Business Central?** It is relatively complex to onboard and implement D365 Business Central and as a similar result its relatively expensive especially for SMB sized organizations with ongoing maintenance costs and additional costs for any customizations. It also is very tied to the Microsoft suite of products and does not work as well with tools outside that ecosystem. **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** MD365 provided us with our centralized data and enterprise management as our core ERP solution ### 49. Comprehensive business management tool **Rating:** 5.0/5.0 stars **Reviewed by:** Sooraj K. | Product Owner, Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** Work smarter, adapt faster, and perform better. Work seamlessly with the Microsoft 365 applications you already use, such as Outlook, Excel, and Teams, reducing data entry and switching between applications. Control Financial Data, Surface high value opportunities, improve project costing, drive supply chain optimisation **What do you dislike about Microsoft Dynamics 365 Business Central?** While Dynamics 365 offers extensive features, but it might be a bit complex for new users. The initial phase to understand the workflow would take a bit of time. It's expensive for small and mid size organisations. **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** Work seamlessly with the Microsoft 365 applications you already use, such as Outlook, Excel, and Teams, reducing data entry and switching between applications. Improve project costing ### 50. Overall, it was a good experience. **Rating:** 4.5/5.0 stars **Reviewed by:** Sayed Fahim S. | Cashier and Customer Service Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2024 **What do you like best about Microsoft Dynamics 365 Business Central?** You can easily navigate through all the functions. Search is very easy if you can not find the exact location of a function. **What do you dislike about Microsoft Dynamics 365 Business Central?** It wasn't possible to link vendor with customer to generate statement of account for net position. **What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?** Space issue is resolved as it is cloud based. ## Microsoft Dynamics 365 Business Central Discussions - [Is there an easy way to get the year end closing to go more smoothly?](https://www.g2.com/discussions/32400-is-there-an-easy-way-to-get-the-year-end-closing-to-go-more-smoothly) - 1 comment, 1 upvote - [what does clearing option do in financial module of GP?](https://www.g2.com/discussions/26482-what-does-clearing-option-do-in-financial-module-of-gp) - 1 comment, 1 upvote - [Are there any plans to build out Dynamics to compete with Salesforce?](https://www.g2.com/discussions/are-there-any-plans-to-build-out-dynamics-to-compete-with-salesforce) - 1 comment, 1 upvote - [What is Microsoft Dynamics 365 used for?](https://www.g2.com/discussions/microsoft-dynamics-365-business-central-what-is-microsoft-dynamics-365-used-for) - 2 comments - [What is the difference between Dynamics 365 and Business Central?](https://www.g2.com/discussions/what-is-the-difference-between-dynamics-365-and-business-central) - 1 comment - [View Microsoft Dynamics 365 Business Central pricing details and edition comparison](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews?hid=9768D2E1EAD35F72131F6392227337FA&page=5&wordfence_lh=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+01%3A32%3A45+-0500&secure%5Bsession_id%5D=54a20222-545f-4eac-9d4f-ed54f62bc4b1&secure%5Btoken%5D=5236f70a425840879a67341d68344a88a1370694276d8855734c79ca027c5e1a&format=llm_user) ## Microsoft Dynamics 365 Business Central Integrations - [3CX](https://www.g2.com/products/3cx/reviews) - [Airtable](https://www.g2.com/products/airtable/reviews) - [Avalara](https://www.g2.com/products/avalara/reviews) - 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[Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - [Stacker](https://www.g2.com/products/stacker-app-stacker/reviews) - [Star Software](https://www.g2.com/products/star-software/reviews) - [Windows 11](https://www.g2.com/products/windows-11/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Microsoft Dynamics 365 Business Central Features **General Ledger** - Journal Entries - Tags / Dimensions - Audit Trail **Accounting** - Chart of Accounts - AP Automation - AR Automation - Journal Entries - Tags & Dimensions - Cash Management - Payment Batches - Payments Scheduling - Payment Settlements - Payment Methods **Accounting ** - Chart of Accounts - AP Automation - AR Automation - Journal Entries - Tags & Dimensions - Cash Management - Payment Batches - Payments Scheduling - Payment Settlements - Payment Methods **Accounting** - AP Automation - AR Automation - Audit Trail - Budgeting / Forecasting - Collections Automation - Financial Statements - Invoice Customization - Journal Entries - Monitor Cash Positions - Multi-Entity / Consolidation - Payment Processing - Recognition Rules - Reconciliations - Tags / Dimensions - Payments Scheduling - Payment Batches - Payment Settlements - Payment Methods **Agentic AI - Accounting & Finance** - Autonomous Task Execution **AI Assistant - Accounting** - AI Accounting Assistant **Accounts Receivable** - Invoice Customization - AR Automation - Collections Automation **Inventory** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Inventory & Warehouse** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Back Office** - Allocation - Asset Register - Lean Management - Organization Management - Payroll - Portfolio Mix - Purchase Orders - Requisition - Shift Scheduling - Sourcing - Status - Time & Attendance Tracking **Accounts Payable** - AP Automation - Payment Processing - Purchase Orders **Warehousing** - Locations - Multi-Warehouse - Third-Party **Purchasing** - Demand - Purchase Orders - In Transit - Receiving **Front Office** - ATP - Checkout Process - Configuration Rules - Contact & Account Management - Product & Price List Management - Product Catalog - Promotions and Discounts - Quote & Order Management - Returns / Refunds - Territory & Quota Management **Purchasing** - Demand - Purchase Orders - In Transit - Receiving **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Integration** - Breadth of Partner Applications - Data Import and Export Tools - Integration APIs **Other Functionality** - Inventory Tracking / Ordering - Inventory Pricing and Costing - Inventory Reporting - Multi-Entity / Consolidation - Recognition Rules - Reconciliations - Payroll - Time and Expense **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Manufacturing** - WIP - Work Orders - MRP - BOM - MPS - Shop Floor **Logistics** - Centralized Inventory Database - In Transit - Inventory Forecasting - Inventory Pricing and Costing - Inventory Reporting - Inventory Tracking / Ordering - Picking Methods - Picking Planning - Receiving - Shipping Options **Reporting & Analytics** - Financial Statements - Custom Reporting - Budgeting / Forecasting - Dashboards **Assembly** - BOM - Kitting - Disassembly **Quality Management** - Inspections - Rework - Waste - Defects **Platform** - Customization - Internationalization - Output Document Generation - Performance and Reliability - User, Role, and Access Management - Workflow Capability **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Performance and Reliability - Output Document Generation **Logistics ** - Picking & Packing - Packaging - Shipping - Routing - Tracking **Distribution** - Picking & Packing - Shipping - Tracking **Production** - BOM - Defects - Identify Demand - Inspections - Manage Resources - MPS - MRP - Production Plans - Rework - Shop Floor - Waste - WIP **Integration** - Data Import and Export Tools - Integration APIs - Breadth of Partner Applications **HR** - Payroll - Workforce Management - Time & Attendance **HR** - Payroll - Workforce Management - Time & Attendance **Reporting & Analytics** - Custom Reporting - Dashboards - Integration **Cash Flow** - Track Cash Flow - Income and Expenses - File Exports **Generative AI ** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Budgeting & Forecasting** - Budgeting / Forecasting - Data Import - Versioning - Historical Data **Agentic AI - ERP Systems** - Decision Making **Agentic AI - Discrete ERP** - Cross-system Integration - Natural Language Interaction - Decision Making **Agentic AI - Distribution ERP** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning **Revenue** - Revenue Types - Revenue Allocation - Scheduling **Payroll** - Direct Deposit - Check/W-2 Printing - Tax Calculation - Reporting and Dashboards **AI** - Data Extraction - Invoice Processing - Expense Management - Fraud Detection - Tax Compliance - Support Chatbots - Bank Reconciliations - Report Generation - Customizable Alerts - Predictive Analytics **Mobile Applications - Accounting** - Cloud Integration - Notifications - UI - Offline - Expense Tracking - Invoice Management **Agentic AI - Accounting** - Autonomous Task Execution ## Top Microsoft Dynamics 365 Business Central Alternatives - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,745 reviews) - [Acumatica](https://www.g2.com/products/acumatica/reviews) - 4.4/5.0 (1,919 reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - 4.4/5.0 (945 reviews)