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2000 Sessions Month
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Microsoft Copilot Studio Reviews (136)

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Microsoft Copilot Studio Reviews (136)

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4.4
136 reviews

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Tiwari S.
TS
Systems Integration Assistant
Mid-Market (51-1000 emp.)
"Effortless AI Copilot Creation with Seamless Microsoft Integration"
What do you like best about Microsoft Copilot Studio?

I appreciate Microsoft Copilot Studio because it simplifies the process of building AI copilots while still offering robust capabilities. You don't need advanced coding knowledge to use it, and it integrates smoothly with Microsoft tools. It also enables you to develop intelligent, secure assistants that genuinely address real business requirements. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

What I find frustrating about Microsoft Copilot Studio is that it manages to feel both limited and overly complex. Advanced customization tends to rely a lot on being deeply integrated into the Microsoft ecosystem, which can be restrictive. The initial setup process is also quite confusing, especially for those using it for the first time, and as your usage grows, the costs can quickly accumulate. Review collected by and hosted on G2.com.

Rahul A.
RA
Developer
Information Technology and Services
Enterprise (> 1000 emp.)
"Microsoft Copilot Studio: Simple and Effective"
What do you like best about Microsoft Copilot Studio?

I like most about Microsoft Copilot Studio is how easy it is to use and set up. Even without deep technical knowledge, it's easy to create and manage copilots using the low-code interface. It integrates smoothly with Microsoft tools . Which makes implementation faster in real projects. The platform has a good set of features for building conversational experience , and updates are frequent. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

Some advanced features are not very flexible , and for complex requirements it can feel limited. The documentation is not always clear, so sometimes have to figure things out on own. Review collected by and hosted on G2.com.

Tejaswini A.
TA
Associate Software Engineer
Enterprise (> 1000 emp.)
"User-Friendly AI Tool from Microsoft"
What do you like best about Microsoft Copilot Studio?

I like best about Microsoft Copilot Studio is how easy it is use and get started with. The interface is simple and clear, so even people without deep technical knowledge can build and manage copilots. It's also easy to implement, especially if you are already using Microsoft tools . Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

I dislike about Microsoft Copilot Studio is that it can feel confusing at first, especially for new users. Some features are not easy to understand without extra learning or help. Review collected by and hosted on G2.com.

Rishab Raj G.
RG
"Transforms AI Development with Seamless Microsoft Integration"
What do you like best about Microsoft Copilot Studio?

I like Microsoft Copilot Studio because it's easy to build and customize AI copilots without needing deep technical skills. The low-code interface and ready-made templates make it quick to turn ideas into working solutions. I also really value how well it integrates with Microsoft tools like Teams, SharePoint, and Power Platform, which makes the copilots actually useful in real work scenarios. I also enjoy how flexible and scalable Microsoft Copilot Studio is. It’s easy to start with a simple copilot and then gradually expand it with more advanced features as needs grow. The built-in analytics and testing tools work especially well, since they help track performance and improve responses over time. I appreciate the strong security and governance options, which make it suitable for enterprise use and give confidence when working with sensitive data. Overall, it saves time, reduces manual effort, and helps teams work more efficiently with AI. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

One area that could be improved is the learning curve for more advanced use cases. While basic copilots are easy to set up, building complex logic or integrations can become confusing and time-consuming. The pricing and credit model can also be hard to understand at first, making it difficult to estimate costs. Additionally, debugging and troubleshooting could be smoother, as error messages are sometimes unclear. Improving documentation and in-product guidance would make the overall experience even better. Review collected by and hosted on G2.com.

MH
Account Manager
Mid-Market (51-1000 emp.)
"A Flexible and Time-Saving AI Solution for Modern Workflows"
What do you like best about Microsoft Copilot Studio?

What I like best about Microsoft Copilot Studio is its simplicity and flexibility. It makes building and customizing AI copilots easy without needing deep technical skills, and it integrates seamlessly with Microsoft 365 for real productivity gains. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

One aspect I find frustrating about Microsoft Copilot Studio is that some of the more advanced customization features seem restricted unless you have significant technical expertise. Additionally, getting everything set up and integrating it with specific systems can be a time-consuming process, which could pose difficulties for users who aren't very technically inclined. Review collected by and hosted on G2.com.

deneth p.
DP
Product Development Engineer
Mid-Market (51-1000 emp.)
"Powerful AI Copilot Platform with Great Potential"
What do you like best about Microsoft Copilot Studio?

Microsoft Copilot Studio makes it very easy to design, customize, and deploy AI copilots without needing deep coding knowledge. The drag-and-drop interface and built-in templates save time, while the integration with Microsoft 365 and Power Platform makes it seamless to connect with data sources already in use. I especially like the ability to quickly create conversational experiences, test them in real time, and scale them across teams. It also keeps improving with regular updates, making it future-ready. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

While powerful, the initial setup and configuration can feel overwhelming for new users, especially if you’re not already familiar with Microsoft’s ecosystem. Some advanced features require additional licensing or subscriptions, which may increase cost for smaller organizations. The documentation is detailed but can sometimes be difficult to follow when troubleshooting integration issues. Performance can also lag if handling very complex workflows. Review collected by and hosted on G2.com.

SM
Automation engineer
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Powerful low-code platform for building AI copilots"
What do you like best about Microsoft Copilot Studio?

The ease of creating conversational AI using a low-code/no-code approach is a big advantage. The integration with Power Automate allows workflows to be triggered directly from conversations. Security, compliance, and governance are well-aligned with enterprise requirements, which gives confidence for business use cases. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

Advanced customization sometimes requires deeper technical knowledge, especially when integrating with external systems or custom APIs. More detailed documentation and examples for complex scenarios would be helpful. Review collected by and hosted on G2.com.

Sandaru S.
SS
Student
Mechanical or Industrial Engineering
Small-Business (50 or fewer emp.)
"Great AI tool for boosting productivity and automating tasks"
What do you like best about Microsoft Copilot Studio?

What I like most is how seamlessly it integrates with Microsoft 365 tools. I can quickly automate repetitive tasks, generate content drafts, and even get suggestions inside apps I already use, like Word, Excel, and Teams. It really saves time and helps me focus on important work instead of small manual steps. The interface is simple, and I appreciate that it doesn’t require advanced technical knowledge to use effectively. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

Sometimes the AI-generated content needs fine-tuning and doesn’t always get context 100% right, so I still have to review the results carefully. Also, some advanced features are only available in higher-tier plans, which can be limiting for smaller teams or individuals. However, these are small drawbacks compared to the overall productivity benefits. Review collected by and hosted on G2.com.

Khadijah N.
KN
Receptionist
Small-Business (50 or fewer emp.)
"Flexible and Powerful, But Setup and Costs Can Be Challenging"
What do you like best about Microsoft Copilot Studio?

I like Microsoft Copilot Studio for its low-code flexibility, seamless integration with Microsoft 365, and ability to build secure, customised AI copilots quickly. It empowers teams to automate workflows, reduce manual effort, and deliver AI where people already work daily. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

What I dislike about Microsoft Copilot Studio is that it can be complex to set up and tailor for specific business needs, especially without dedicated training or technical support. There can also be cost and licensing barriers for smaller teams, and limitations in handling highly specialised workflows without additional development. Review collected by and hosted on G2.com.

Prashant D.
PD
Principal Cybersecurity Specialist
Small-Business (50 or fewer emp.)
"Build you Own Agentic AI"
What do you like best about Microsoft Copilot Studio?

First of all, Microsoft Copilot Studio has given me an empowerment of no-code/Low-code interface to build, train and deploy my own custom copilot to build answering bots. Secondly and most importantly, I can easily integrate it with my Microsoft Ecosystem like outlook, OneDrive and Teams through which it helps me to work efficiently on my daily tasks. I don't need to do recurring job constantly. I have been using this on daily basis to ease my tasks. And most importantly it's ease to configure and deploy. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

There are more likes of Copilot than dislikes... although i found that it might be sometime expensive to SMB's. Secondly, when you try to integrate with Power Platforms there might require some serious coding. Thirdly, it is more interpretable to Microsoft Ecosystem. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Microsoft Copilot Studio.

Power Virtual Agents

$1.00
2000 Sessions Month
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Microsoft Copilot Studio Features
AI Text Generation
Natural Language Configuration
Tone Customization
Security Guardrails
Omni-channel Support
Agent Branding
Proactive Response Capabilities
Analytics & Reporting
Contextual Awareness
Data Privacy Compliance
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Microsoft Copilot Studio
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