- Easy to use use and intuitive
Everything is webbrowser-based and it doesn't have a thousand vaguely named different pages, like competitors. It's clear where it what and what will do what, with great explanations.
- In its priceclass an absolute recommendation
Of course you could use top tier software with WAN acceleration, etc. But you'll pay top dollar for top shelf.
VM Explorer might like a few enterprise features but includes close-to everything you'll need.
- I'd like more customization with backup plans
You could build backup plans to save weekly and monthly and daily (though not yearly, for some reason?), but you can't just create one job which will save x backups monthly, weekly and daily for a period of x months/weeks/days.
Which would make creating a thorough backup plan much quicker
- Once in a while (every 2 weeks or so) it just fails with one VM or so... For some odd reason. We have this running on a dozen sites with different infrastructures, so it's not really an underlying problem, as far as I can tell. VM Explorer would just say it couldn't open the firewall ports or couldn't overwrite a file, etc.
- incremental is available, but just plain handicapped, as you can't save to any drive, but a drive attached to the server where the backup software is running on. I find this unacceptable and I'm hoping for it to be resolved in an update.
- I don't like that there's no proprietary format option, which would allow thin disks to be saved outside of an ESXI environment, like on an RDX cartridge or so.
- we've solved needs for quick and easy backup for multiple sites.
- it has reduced administrative time with backup checking and issue solving