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At a Glance
Market Segments
Small-Business (62.5% of reviews)
Mid-Market (37.5% of reviews)
Entry-Level Pricing
$5.00 1 month per user
$0.00
Element
Star Rating
(37)4.2 out of 5
Market Segments
Small-Business (62.5% of reviews)
Pros & Cons
Entry-Level Pricing
$5.00 1 month per user
Browse all 2 pricing plansMattermost
Star Rating
(356)4.3 out of 5
Market Segments
Mid-Market (37.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Mattermost excels in its "Audit Trail" feature, providing a comprehensive log of activities which is crucial for compliance and accountability, while Element's audit capabilities are less robust, leading to some user concerns about tracking changes effectively.
- Reviewers mention that Mattermost's "Web Application" is highly rated at 9.0, offering a seamless experience, whereas Element's web application, rated at 9.3, is praised for its user-friendly interface but lacks some advanced functionalities that Mattermost provides.
- G2 users highlight that Mattermost's "File Sharing" feature is rated at 8.7, allowing for easy collaboration, while Element's file sharing, rated at 8.5, is functional but users feel it could benefit from more integration options with other tools.
- Users on G2 say that Mattermost's "Notifications" feature, rated at 8.7, is effective in keeping teams informed without overwhelming them, while Element's notifications, rated at 8.9, are noted for their customization options, which some users find beneficial for managing alerts.
- Reviewers mention that Mattermost's "Task Management" capabilities shine with a score of 9.6, providing users with a clear overview of project progress, while Element's task management features, although functional, do not offer the same level of detail or customization.
- Users report that Mattermost's "Mobile Application" is rated at 8.1, which some find less intuitive compared to Element's mobile app rated at 8.2, which is often described as more user-friendly and responsive, enhancing on-the-go communication.
Pricing
Entry-Level Pricing
Element
Element Business
$5.00
1 month per user
For teams who need secure communications hosted in our secure cloud hosting service.
- The Element app
- Cloud admin console
- Customer support
Mattermost
Starter
$0.00
Increased productivity for small teams
- Unlimited 1:1 and group messaging
- Unlimited users, channels, teams
- Unlimited boards
Free Trial
Element
Free Trial is available
Mattermost
Free Trial is available
Ratings
Meets Requirements
8.7
28
8.7
295
Ease of Use
8.6
28
8.8
300
Ease of Setup
8.9
11
8.1
90
Ease of Admin
8.1
9
8.3
69
Quality of Support
8.1
25
8.2
226
Has the product been a good partner in doing business?
8.7
10
9.0
58
Product Direction (% positive)
7.5
28
8.4
289
Features by Category
Business Instant Messaging
8.3
22
8.7
193
8.8
23
8.7
200
8.4
23
8.0
188
Business Instant Messaging
8.0
18
7.8
118
7.5
17
7.9
111
Business Instant Messaging
8.4
21
8.1
175
9.3
21
9.0
188
8.5
21
8.3
162
Generative AI - Business Instant Messaging
Not enough data
4.9
15
AI - Business Instant Messaging
Not enough data
5.3
15
Not enough data
6.1
14
Not enough data
4.6
14
Not enough data
5.7
14
Agentic AI - Business Instant Messaging
Not enough data
5.9
11
Not enough data
5.3
11
Setup
Not enough data
8.5
20
Not enough data
8.8
20
Not enough data
7.9
20
Not enough data
8.6
20
Management
Not enough data
8.7
19
Not enough data
8.0
19
Not enough data
8.1
20
Generative AI
Not enough data
6.9
12
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Frontline Worker Communication PlatformsHide 19 FeaturesShow 19 Features
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Features - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
8.5
20
Not enough data
8.8
20
Not enough data
8.7
19
Planning
Not enough data
9.6
19
Not enough data
9.6
19
Not enough data
8.6
19
Not enough data
8.9
19
Not enough data
8.6
19
Workflow Management
Not enough data
8.9
19
Not enough data
9.0
19
Not enough data
9.0
18
Not enough data
8.4
18
Categories
Categories
Shared Categories
Element and Mattermost are categorized as Business Instant Messaging
Unique Categories
Element is categorized as Frontline Worker Communication Platforms
Mattermost is categorized as Product Management and Workflow Management
Reviews
Reviewers' Company Size
Element
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mattermost
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.6%
Computer Software
12.5%
Marketing and Advertising
9.4%
Writing and Editing
6.3%
Staffing and Recruiting
6.3%
Other
50.0%
Information Technology and Services
20.2%
Computer Software
14.1%
Financial Services
4.7%
Computer & Network Security
4.1%
Internet
3.8%
Other
53.1%
Discussions
Element has no discussions with answers
What is Mattermost used for?
3 Comments
BB
Mattermost mostly used as professional communication platform like slack. But it is open-source.Read more
when are you going to improve its UI?
2 Comments
CG
They won’t, I had the same problem and nothingRead more
Is Mattermost secure?
2 Comments
BB
yes, absolutely. It is open source and trusted by millions of users and thousand of brands.Read more
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