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Compare Element and Mattermost 
At a Glance
Market Segments
Small-Business (62.5% of reviews)
Mid-Market (38.0% of reviews)
Entry-Level Pricing
$5.00 1 month per user
$0.00
Element
Star Rating
(38)4.2 out of 5
Market Segments
Small-Business (62.5% of reviews)
Pros & Cons
Entry-Level Pricing
$5.00 1 month per user
Browse all 2 pricing plansMattermost
Star Rating
(361)4.3 out of 5
Market Segments
Mid-Market (38.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plansElement vs Mattermost
When assessing the two solutions, reviewers found Mattermost easier to use, administer, and do business with overall. However, reviewers preferred the ease of set up with Element.
- Element and Mattermost both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Mattermost is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Mattermost over Element.
Pricing
Entry-Level Pricing
Element
Element Business
$5.00
1 month per user
For teams who need secure communications hosted in our secure cloud hosting service.
- The Element app
- Cloud admin console
- Customer support
Mattermost
Starter
$0.00
Increased productivity for small teams
- Unlimited 1:1 and group messaging
- Unlimited users, channels, teams
- Unlimited boards
Free Trial
Element
Free Trial is available
Mattermost
Free Trial is available
Ratings
Meets Requirements
8.7
28
8.7
298
Ease of Use
8.6
28
8.8
304
Ease of Setup
8.9
11
8.1
94
Ease of Admin
8.1
9
8.3
69
Quality of Support
8.1
25
8.2
229
Has the product been a good partner in doing business?
8.7
10
9.0
58
Product Direction (% positive)
7.5
28
8.4
293
Features by Category
Business Instant Messaging
8.3
22
8.7
195
8.8
23
8.7
202
8.4
23
8.0
190
Business Instant Messaging
8.0
18
7.8
118
7.5
17
7.9
111
Business Instant Messaging
8.4
21
8.1
177
9.3
21
8.9
189
8.5
21
8.3
165
Generative AI - Business Instant Messaging
Not enough data
4.9
15
AI - Business Instant Messaging
Not enough data
5.3
15
Not enough data
6.2
15
Not enough data
4.6
14
Not enough data
5.7
14
Agentic AI - Business Instant Messaging
Not enough data
5.9
11
Not enough data
5.3
11
Setup
Not enough data
8.5
20
Not enough data
8.8
20
Not enough data
7.9
20
Not enough data
8.7
21
Management
Not enough data
8.7
19
Not enough data
8.0
19
Not enough data
8.1
20
Generative AI
Not enough data
6.9
12
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Frontline Worker Communication PlatformsHide 19 FeaturesShow 19 Features
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Features - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
8.5
20
Not enough data
8.8
20
Not enough data
8.7
19
Planning
Not enough data
9.6
19
Not enough data
9.6
19
Not enough data
8.6
19
Not enough data
8.9
19
Not enough data
8.6
19
Workflow Management
Not enough data
8.9
19
Not enough data
9.0
19
Not enough data
9.0
18
Not enough data
8.4
18
Categories
Categories
Shared Categories
Element and Mattermost are categorized as Business Instant Messaging
Unique Categories
Element is categorized as Frontline Worker Communication Platforms
Mattermost is categorized as Product Management and Workflow Management
Reviews
Reviewers' Company Size
Element
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mattermost
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.6%
Computer Software
12.5%
Marketing and Advertising
9.4%
Writing and Editing
6.3%
Staffing and Recruiting
6.3%
Other
50.0%
Information Technology and Services
20.6%
Computer Software
14.5%
Financial Services
4.6%
Computer & Network Security
4.1%
Internet
3.8%
Other
52.5%
Discussions
Element has no discussions with answers
What is Mattermost used for?
3 Comments
BB
Mattermost mostly used as professional communication platform like slack. But it is open-source.Read more
when are you going to improve its UI?
2 Comments
CG
They won’t, I had the same problem and nothingRead more
Is Mattermost secure?
2 Comments
BB
yes, absolutely. It is open source and trusted by millions of users and thousand of brands.Read more
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