---
title: Magstar Total Retail Reviews
meta_title: 'Magstar Total Retail Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Magstar Total Retail works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 2
  scale: '5'
date_modified: '2026-06-07'
parent_category:
  name: Retail
  url: https://www.g2.com/categories/retail
---

# Magstar Total Retail Reviews
**Vendor:** Magstar  
**Category:** [Retail Management Software](https://www.g2.com/categories/retail-management-software)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 2
## About Magstar Total Retail
Magstar’s TOTAL RETAIL ERP is a comprehensive suite of retail and back office applications for small and mid-sized retailers. Total Retail combines the front-end Point of Sale and Customer Relationship Management to the Warehouse and Back office for full retail operations management. Over 400 + stores across North America trust Total Retail to manage their entire specialty retail business. Utilizing a common database throughout with complete sub-system interaction, your entire team will be on the same page and looking at the same information. Total Retail has been recognized as a leader by its clients having been awarded the Retail Info Systems News for the last 11 years.




## Magstar Total Retail Reviews
  ### 1. Detailed product backed by employees who care

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julia L. | Data Analyst/IT/Human Resources, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 06, 2021

**What do you like best about Magstar Total Retail?**

Very detailed and organized product. The software makes it easy to use our data to make the best business decisions for our future. For the first time in our company's history, all of our data is in one place and is reliable.

**What do you dislike about Magstar Total Retail?**

The reporting is a little challenging to get the hang of when first using. It could be intimidating to some users.

**Recommendations to others considering Magstar Total Retail:**

The product and service MagStar provides is of the highest quality. Their team of experts made, and continues to make my job easier every day. If you want to partner with a company that cares about your success as much as you do, MagStar is the answer for you. The people we worked with had answers to almost every single question we had (which was A LOT) and when they didn't, they did the work to find us a solution. I couldn't be happier with this product.

**What problems is Magstar Total Retail solving and how is that benefiting you?**

Total Retail has allowed us to speed up daily tasks that used to take a week into one day. It is also allowing us to have entire control over the Point of Sale experience  with standard processes. We are able to use real time sales data to predict for the future instead of only analyzing past data. For us, the next decision isn't a guessing game anymore.

  ### 2. The new age in software for our retail business

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2018

**What do you like best about Magstar Total Retail?**

Real time reporting, Receiving inventory process, quick buttons, easy to use, customer screen, biometric fingerprint identification. Very detailed reporting, we like the skip button, inter location transfers, all store access without logging out

**What do you dislike about Magstar Total Retail?**

Not being connected to the GL account with our company, freezing of the point of sale screens and in the back end freezes at certain points when skip button is used. balancing issues, and float discrepancies

**Recommendations to others considering Magstar Total Retail:**

Go through everything before you sign. There were many things in the initial meetings available which inticed us but then found out there were additional cost to almost everything that we wanted.

**What problems is Magstar Total Retail solving and how is that benefiting you?**

tighter inventory control. more detailed reporting.


## Magstar Total Retail Discussions
  - [What is Magstar Total Retail used for?](https://www.g2.com/discussions/what-is-magstar-total-retail-used-for)

- [View Magstar Total Retail pricing details and edition comparison](https://www.g2.com/products/magstar-total-retail/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-18+17%3A10%3A04+-0500&secure%5Bsession_id%5D=c1b906fc-0598-4d70-a547-7d631382eacc&secure%5Btoken%5D=ee93cae6593bf4a2592b45543dac7933a8d7fb5a3e3506355f5384a431aa7e6c&format=llm_user)

## Magstar Total Retail Features
**Payment**
- Credit Card Payments
- Loyalty Points
- Digital Wallets
- UPI Payment
- Meal Voucher Redemption
- Gift Voucher Redemption
- Cash Payment
- Installment Payment

**Checkout**
- Barcode Scanning
- Bills/ e-Receipt
- Integration
- Order Booking
- Return/Refund

**Inventory Management**
- Inventory Control
- Low-stock Alerts
- Product Categorization
- Multilocation Inventory Tracking
- Purchase Orders

**Reporting and analytics**
- Monitor Store KPIs
- Real-time data
- Exportable Reports
- Remote Reporting

**Customer Management**
- Customer Sales History
- Loyalty Management 
- Customer Accounts

**Team Management**
- Employee Tracking
- Quick Employee Training
- Commission Tracking
- Employee Accounts and Permission
- Staff Scheduling

**Help and support**
- 24/7 Phone Support
- Email and Chat Support
- Account History
- Webinars and Session
- Customer Forum

**Integration**
- Accounting
- E-commerce
- Multi-store

## Top Magstar Total Retail Alternatives
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