iQmetrix Interconnected Commerce Reviews & Product Details

iQmetrix is the only provider of Interconnected Commerce software solutions for telecom retail. Interconnected Commerce is a complete set of software and technologies that are modular, flexible, and have telecom-specific capabilities, enabling telecom retailers to provide an uplifting experience for their customers. We empower telecom retailers to transact, activate, and fulfill products, as well as operate their business, and unify the online and in-store experiences. We interconnect the entire industry, bridging carriers, retailers, manufacturers, and a huge ecosystem of vendors and external system integrations. For 26 years, we’ve been passionate about helping the leading brands in telecom to grow by providing best-in-class software, services, and expertise that enables them to adapt and thrive. Our solutions powered $17BN in sales last year, handling more than 53 million invoices and more than 26 million activations, and are used by hundreds of thousands of telecom retail professionals across almost 800 clients. iQmetrix is a privately held software-as-a-service (SaaS) company with employees in Canada, the U.S., India, and Europe. For more information, please visit www.iqmetrix.com.

Seller

iQmetrix

Discussions

iQmetrix Interconnected Commerce Community

Languages Supported

German, English, French, Spanish

Product Description

iQmetrix Interconnected Commerce is a complete set of software and technologies that are modular, flexible, and have telecom-specific capabilities, enabling telecom retailers to provide an uplifting experience for their customers.

Overview by

Renee Mohr

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

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iQmetrix Interconnected Commerce Media

iQmetrix Interconnected Commerce Demo - Home Screen

Customize employees home screens so they see what they need to see, and only what they need to see.

iQmetrix Interconnected Commerce Demo - CRM

Collect and analyze information from every transaction to know exactly what your shoppers expect from your business.

iQmetrix Interconnected Commerce Demo - Sales Cart

Easily set up discounts, promotions, suggestive selling, taxes for your region, and more. Your employees will be empowered to confidently serve customers, supporting them in every way, from day one on the job.

iQmetrix Interconnected Commerce Demo - HR Scheduling

View shifts by week or month and use peak hours to determine schedules. It's all possible at the click of a button.

iQmetrix Interconnected Commerce Demo - Inventory Management

RQ has a full inventory management system with centrally managed balancing, regional optimization, and integrated automated processes to optimize your stock levels.

G2 reviews are authentic and verified.

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Anubhuti G.

Senior Data Analyst

Small-Business (50 or fewer emp.)

12/6/2025

"Innovative Solutions and Outstanding Optimization Support"

4.5/5

What do you like best about iQmetrix Interconnected Commerce?

iQmerix assists us in identifying the most suitable software solutions for our products and supports us in optimizing them. Review collected by and hosted on G2.com.

What do you dislike about iQmetrix Interconnected Commerce?

There isn't anything I dislike because everything about it feels innovative. Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

5/24/2024

"Easiest Retail Inventory and Point of Sale Management System EVER"

5/5

What do you like best about iQmetrix Interconnected Commerce?

It's simple and easy to use and train new employees on. Review collected by and hosted on G2.com.

What do you dislike about iQmetrix Interconnected Commerce?

My company doesn't give full access to all it's reporting or uses. But with all the features available to me, I would like more features on reporting for searches to drill down to more specific items. Review collected by and hosted on G2.com.

Verified User in Telecommunications

Enterprise (> 1000 emp.)

11/9/2021

"The simple solution to transactions and inventory!"

5/5

What do you like best about iQmetrix Interconnected Commerce?

The UI is perfect. Everything is exactly where I expect it to be. Review collected by and hosted on G2.com.

What do you dislike about iQmetrix Interconnected Commerce?

At times it can freeze up and cause issues for us. For example, if it freezes up during an inventory scan of the store, that can cause us to have a delayed opening. We can't open until our scans have been completed. Review collected by and hosted on G2.com.

Recommendations to others considering iQmetrix Interconnected Commerce:

Make sure the computer you're using it on is relatively well-specced. Most of ours are limited with Intel Core i3s and only 4GB of RAM. The lack of RAM seems to cause the biggest performance hit on machines running RQ. Review collected by and hosted on G2.com.

What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?

The only big issues I have are the ones I mentioned prior: freezing up. The big benefits have been ease of use and fairly easy troubleshooting. Review collected by and hosted on G2.com.

Verified User in Telecommunications

Enterprise (> 1000 emp.)

5/19/2022

"Works very well"

5/5

What do you like best about iQmetrix Interconnected Commerce?

I find that the system for looking up customer information is helpful Review collected by and hosted on G2.com.

What do you dislike about iQmetrix Interconnected Commerce?

Jeanine B.

Mid-Market (51-1000 emp.)

8/4/2020

"Good concept - spotty execution"

3/5

What do you like best about iQmetrix Interconnected Commerce?

Integration with other systems seems to work well. Review collected by and hosted on G2.com.

What do you dislike about iQmetrix Interconnected Commerce?

The layout of the interface needs work. I feel like the flow could be better organized Review collected by and hosted on G2.com.

Verified User in Telecommunications

Enterprise (> 1000 emp.)

2/20/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Very versatile and chalk full of features!"

5/5

What do you like best about iQmetrix Interconnected Commerce?

It handles all sorts of transactions from accessories to cellular phones, such as activations and/or prepaid sales. Review collected by and hosted on G2.com.

What do you dislike about iQmetrix Interconnected Commerce?

The system resources that it hogs, as well as its speed. Review collected by and hosted on G2.com.

Verified User in Wireless

Mid-Market (51-1000 emp.)

10/22/2019

"Awesome POS software for Wireless Retail"

5/5

What do you like best about iQmetrix Interconnected Commerce?

Tons of reporting options, and a highly customizeable carrier pricing sheet Review collected by and hosted on G2.com.

What do you dislike about iQmetrix Interconnected Commerce?

As this runs on their cloud, it slows down on peak days and during peak hours Review collected by and hosted on G2.com.

Recommendations to others considering iQmetrix Interconnected Commerce:

Monthly costs can stack up. They charge for the program itself, for certain reporting, and per tablet for having this installed on iPads. Review collected by and hosted on G2.com.

What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?

Inventory management, commission reconciliation, sales tracking, accountability Review collected by and hosted on G2.com.

Esmeralda T.

Sales advocate

Enterprise (> 1000 emp.)

10/4/2019

"Very useful and self explanatory "

5/5

What do you like best about iQmetrix Interconnected Commerce?

I love that RQ makes every transaction simple and is fast. Review collected by and hosted on G2.com.

What do you dislike about iQmetrix Interconnected Commerce?

One thing that I do not like from RQ is that sometimes it is not reliable because of updates and can sometimes crash. Review collected by and hosted on G2.com.

Verified User in Telecommunications

Small-Business (50 or fewer emp.)

8/14/2019

"RQ "

2.5/5

What do you like best about iQmetrix Interconnected Commerce?

I like how the commission detail reports breaks the commission down. Review collected by and hosted on G2.com.

What do you dislike about iQmetrix Interconnected Commerce?

Always lags. Freezes. Always restarting. Reports take forever to load. Bill pays are extremely ridiculously long to load as well Review collected by and hosted on G2.com.

Jessica C.

Retail Sales Associate

Enterprise (> 1000 emp.)

3/4/2019

"Simple & Effective "

4/5

What do you like best about iQmetrix Interconnected Commerce?

It loads up fast enough which helps deal with customers. Review collected by and hosted on G2.com.

What do you dislike about iQmetrix Interconnected Commerce?

It only takes long to start up at the beginning of the day. However after it has started up, it is quick. Review collected by and hosted on G2.com.

Recommendations to others considering iQmetrix Interconnected Commerce:

Be sure to start it up as early as possible! Waiting for it to start when assisting customers is embarrassing... Review collected by and hosted on G2.com.

What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?

RQ helps us process transactions and let’s us see the commission we get for each transaction. It also lets us help customers who pay with cash and helps up monitor inventory. Review collected by and hosted on G2.com.