# iQmetrix Interconnected Commerce Reviews **Vendor:** iQmetrix **Category:** [Retail Management Software](https://www.g2.com/categories/retail-management-software) **Average Rating:** 4.0/5.0 **Total Reviews:** 51 ## About iQmetrix Interconnected Commerce iQmetrix is the only provider of Interconnected Commerce software solutions for telecom retail. Interconnected Commerce is a complete set of software and technologies that are modular, flexible, and have telecom-specific capabilities, enabling telecom retailers to provide an uplifting experience for their customers. We empower telecom retailers to transact, activate, and fulfill products, as well as operate their business, and unify the online and in-store experiences. We interconnect the entire industry, bridging carriers, retailers, manufacturers, and a huge ecosystem of vendors and external system integrations. For 26 years, we’ve been passionate about helping the leading brands in telecom to grow by providing best-in-class software, services, and expertise that enables them to adapt and thrive. Our solutions powered $17BN in sales last year, handling more than 53 million invoices and more than 26 million activations, and are used by hundreds of thousands of telecom retail professionals across almost 800 clients. iQmetrix is a privately held software-as-a-service (SaaS) company with employees in Canada, the U.S., India, and Europe. For more information, please visit www.iqmetrix.com. ## iQmetrix Interconnected Commerce Reviews ### 1. Innovative Solutions and Outstanding Optimization Support **Rating:** 4.5/5.0 stars **Reviewed by:** Anubhuti G. | Senior Data Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2025 **What do you like best about iQmetrix Interconnected Commerce?** iQmerix assists us in identifying the most suitable software solutions for our products and supports us in optimizing them. **What do you dislike about iQmetrix Interconnected Commerce?** There isn't anything I dislike because everything about it feels innovative. **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** With iQmetrix, we are able to analyze the sales of our retail partners and provide them with valuable insights into their business. ### 2. Easiest Retail Inventory and Point of Sale Management System EVER **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about iQmetrix Interconnected Commerce?** It's simple and easy to use and train new employees on. **What do you dislike about iQmetrix Interconnected Commerce?** My company doesn't give full access to all it's reporting or uses. But with all the features available to me, I would like more features on reporting for searches to drill down to more specific items. **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** It pulls real time reporting to show sales up to the exact moment and allows me to deep dive into sales down to a rep level. ### 3. The simple solution to transactions and inventory! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2021 **What do you like best about iQmetrix Interconnected Commerce?** The UI is perfect. Everything is exactly where I expect it to be. **What do you dislike about iQmetrix Interconnected Commerce?** At times it can freeze up and cause issues for us. For example, if it freezes up during an inventory scan of the store, that can cause us to have a delayed opening. We can't open until our scans have been completed. **Recommendations to others considering iQmetrix Interconnected Commerce:** Make sure the computer you're using it on is relatively well-specced. Most of ours are limited with Intel Core i3s and only 4GB of RAM. The lack of RAM seems to cause the biggest performance hit on machines running RQ. **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** The only big issues I have are the ones I mentioned prior: freezing up. The big benefits have been ease of use and fairly easy troubleshooting. ### 4. Works very well **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2022 **What do you like best about iQmetrix Interconnected Commerce?** I find that the system for looking up customer information is helpful **What do you dislike about iQmetrix Interconnected Commerce?** Login is slow and takes too long for us to log in **Recommendations to others considering iQmetrix Interconnected Commerce:** Solid program **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** Customer problems and things of that nature solve problems with rq ### 5. Good concept - spotty execution **Rating:** 3.0/5.0 stars **Reviewed by:** Jeanine B. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2020 **What do you like best about iQmetrix Interconnected Commerce?** Integration with other systems seems to work well. **What do you dislike about iQmetrix Interconnected Commerce?** The layout of the interface needs work. I feel like the flow could be better organized **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** It is an essential system for my everyday work tasks, and how I get paid. So it is a necessity. ### 6. Very versatile and chalk full of features! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2020 **What do you like best about iQmetrix Interconnected Commerce?** It handles all sorts of transactions from accessories to cellular phones, such as activations and/or prepaid sales. **What do you dislike about iQmetrix Interconnected Commerce?** The system resources that it hogs, as well as its speed. **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** RQ has made work life easier, as we also use it to manage our inventory. ### 7. Awesome POS software for Wireless Retail **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wireless | Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2019 **What do you like best about iQmetrix Interconnected Commerce?** Tons of reporting options, and a highly customizeable carrier pricing sheet **What do you dislike about iQmetrix Interconnected Commerce?** As this runs on their cloud, it slows down on peak days and during peak hours **Recommendations to others considering iQmetrix Interconnected Commerce:** Monthly costs can stack up. They charge for the program itself, for certain reporting, and per tablet for having this installed on iPads. **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** Inventory management, commission reconciliation, sales tracking, accountability ### 8. Very useful and self explanatory **Rating:** 5.0/5.0 stars **Reviewed by:** Esmeralda T. | Sales advocate , Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2019 **What do you like best about iQmetrix Interconnected Commerce?** I love that RQ makes every transaction simple and is fast. **What do you dislike about iQmetrix Interconnected Commerce?** One thing that I do not like from RQ is that sometimes it is not reliable because of updates and can sometimes crash. **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** RQ has made it simple to complete all of our transactions on a single point of sales service. We no longer need 3 different POS services. ### 9. RQ **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2019 **What do you like best about iQmetrix Interconnected Commerce?** I like how the commission detail reports breaks the commission down. **What do you dislike about iQmetrix Interconnected Commerce?** Always lags. Freezes. Always restarting. Reports take forever to load. Bill pays are extremely ridiculously long to load as well **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** Whenever you have a long line of customers and someone wants to make a bill payment, it takes forever and ever to load. It’s always lagging, and we always to to restart the system. ### 10. Simple & Effective **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica C. | Retail Sales Associate , Enterprise (> 1000 emp.) **Reviewed Date:** March 04, 2019 **What do you like best about iQmetrix Interconnected Commerce?** It loads up fast enough which helps deal with customers. **What do you dislike about iQmetrix Interconnected Commerce?** It only takes long to start up at the beginning of the day. However after it has started up, it is quick. **Recommendations to others considering iQmetrix Interconnected Commerce:** Be sure to start it up as early as possible! Waiting for it to start when assisting customers is embarrassing... **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** RQ helps us process transactions and let’s us see the commission we get for each transaction. It also lets us help customers who pay with cash and helps up monitor inventory. ### 11. RQ Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2019 **What do you like best about iQmetrix Interconnected Commerce?** Being able to do all the actions needed just using that one software **What do you dislike about iQmetrix Interconnected Commerce?** It crashes a lot and takes a long time to update **Recommendations to others considering iQmetrix Interconnected Commerce:** Pretty straightforward and easy to use **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** Problems with customer’s accounts ### 12. It's alright **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2019 **What do you like best about iQmetrix Interconnected Commerce?** RQ is pretty user friendly. Almost anyone can use it, and it walks you through needed steps. Also, it gives you different ways to reach whatever information you need. Also it really helps keep track of our metrics. **What do you dislike about iQmetrix Interconnected Commerce?** It is not incredibly fast. If you mess up in the system, it is a pain to fix. **Recommendations to others considering iQmetrix Interconnected Commerce:** It is easy to use. If you get it, I would spend sometime with it to make yourself familiar with it and know it's quirks. **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** I was able to maintain customer's accounts and change it. I was able to help people with their billing. I was able to make sales and give people better service. ### 13. Best efficient software for retail cellular companies **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wireless | Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2019 **What do you like best about iQmetrix Interconnected Commerce?** Most powerful and every retailer use this **What do you dislike about iQmetrix Interconnected Commerce?** Very long process to close sell. And sometimes also problem for integration with carrier **Recommendations to others considering iQmetrix Interconnected Commerce:** It can be more more fast and efficient. **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** We can close sell. We have to complete our sell from RQ ### 14. AT&T NorCal Wireless **Rating:** 5.0/5.0 stars **Reviewed by:** Alex G. | Google docs, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2019 **What do you like best about iQmetrix Interconnected Commerce?** Use it for work experience, clocking in, inventory, processing bill payments and in store transactions that store receipts for each customer. **What do you dislike about iQmetrix Interconnected Commerce?** I dislike that moments it runs slow at certain moments, freezes, and are many duplicate customer accounts that creates difficulty locating receipts. **Recommendations to others considering iQmetrix Interconnected Commerce:** Use it for retail and sales oriented for as store to track inventory, receipts, sales, analytics. **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** Sales from whom, store, and company wise for each and every store in the company. Solving business transactions etc. ### 15. RQ will get the job done. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** December 29, 2018 **What do you like best about iQmetrix Interconnected Commerce?** What I like the most about RQ is that the interface is straight-forward and informative. The way that data is presented is very organized and not overwhelming. Tools such as calculator, work schedule and so on are presented right upon user login. **What do you dislike about iQmetrix Interconnected Commerce?** I would love a better "feel". You get the sensation that you are in a cubicle with this software. As a web developer, I believe that the UI/UX factor of software is just as important as the functionality. **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** I have used RQ to assist customers at my store with checkout, to keep logs of customers, and to track receipts. Conducting business with customers has been satisfactory. Moreover, keeping track of customer data is convenient and efficient, not to mention easy access to reports and so on. ### 16. Good but glitchy **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Wireless | Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2019 **What do you like best about iQmetrix Interconnected Commerce?** It integrates seamlessly with our other software and is pretty user friendly. **What do you dislike about iQmetrix Interconnected Commerce?** It can be very glitchy and force closes at the most inopportune times. **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** It saves a lot of time when processing orders for our clients resulting in the ability to get to our next client quicker. ### 17. RQ **Rating:** 4.0/5.0 stars **Reviewed by:** Lauren M. | Bartender, Hospitality, Enterprise (> 1000 emp.) **Reviewed Date:** June 26, 2018 **What do you like best about iQmetrix Interconnected Commerce?** choosing your own layout is great, only put what you use on your home page. Easy to use, No matter what you are looking for you can find it. As a manager I am able to install on my home computer that I can access everything. **What do you dislike about iQmetrix Interconnected Commerce?** glitches too frequently, shuts down in the middle of use. There needs to be a better training system so my reps can better understand how to look for certain files. We also use a data system that I wish connected to RQ4 **Recommendations to others considering iQmetrix Interconnected Commerce:** I would definitely recommend to new users who are looking for a product like this Make sure that any other systems that you use are able to comunicate back and forth with RQ **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** sales, very easy to store information My data system does not give me all the functions I need, RQ fills that gap. RQ also has a intranet for inter company communications from scheduling to just emails. ### 18. Great for live/old reporting and Sales management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2018 **What do you like best about iQmetrix Interconnected Commerce?** easy access to reports including live numbers and compare numbers from days ago. I also really like that you can compare numbers and see who is winning on certain contests. or anything between multiple stores numbers and compare. I do like that you can also print reports and its not blotched or has you print excessive amount of data that is useless. Also when I'm selling I do like to see how much commission real time and its a report that is accurate not from days ago. We are also able to do inventory which is the most important tome and as a manager we have to do these every Tuesday and I do like that there is a mobile version of RQ it is called RQ Mobile and we use it on our iPad Air 2 so when we need to do our inventory this helps because we can take our iPad around with us while doing inventory counts and such reporting we need that Is needed on the go. **What do you dislike about iQmetrix Interconnected Commerce?** the system does crash a lot or has some bugs that need to be fixed. as far as services it provides it is really reliable. it does stopped working sometimes if I am doing a few things at once. So like it will either be very slow at loading information or sometimes it just wont load since there is too much data being loaded or graphed. its like overloaded. I cant multi task as often I would like because I have to load one report at a time or else the system will want me to wait per report. I do also dislike if there is an update on the system it is very time consuming so that's not very good for business when you are opening the store and have the customer in store trying to pay a bill and the system is taking up to 10-15 minutes just to update when its a small bill pay. **Recommendations to others considering iQmetrix Interconnected Commerce:** I don't think the system costs anything or not that I know at least. **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** report numbers every morning for a call/meeting and also anything that has to be put on to a report we cant sell any accessories. Benefits I have realized are I can also use a feature called 'carrier integration' and it is a amazing tool because when I am ringing out sales the integration tool brings all my customers information over so I don't have to worry about anything missing for that sale. its a big plus because I don't have to worry about typos affecting my sale. the only thing I have to do Is ring out any extra accessories I am selling or anything. it is also a beneficial for PDF files we need to update on customers profile or have to upload any pages with agreements or necessary documents if need be. I don't really solve as much problems on rq besides refunds I need to process and it helps that with this system it does save years and years of receipts so we can always help the customers even if an issue came up years later where they need a invoice or any type of report even if it was years back. ### 19. Generally but can have latency issues occasionally **Rating:** 4.0/5.0 stars **Reviewed by:** David M. | Customer Sales Rep, Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2019 **What do you like best about iQmetrix Interconnected Commerce?** Good for tracking invoice, and inventory, and overall POS. Has the tools nessesary for everyday operations. **What do you dislike about iQmetrix Interconnected Commerce?** It is sometimes goes down, and can cause loss of sales. **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** POS, and tracking reports for sales and inventory. ### 20. Easy to use POS system **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2019 **What do you like best about iQmetrix Interconnected Commerce?** Lots of different features in Rq including inventory, reports, sales, operations etc! **What do you dislike about iQmetrix Interconnected Commerce?** Can be hard to navigate and takes a long time to load daily when pulling up on desktop. **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** Sales, completing store inventory, running sales reports, generating sales campaigns ### 21. All in one **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2019 **What do you like best about iQmetrix Interconnected Commerce?** The best thing about RQ is the reports. It is the fastest way to see how the team is performing. **What do you dislike about iQmetrix Interconnected Commerce?** The biggest issue is the RAM space it takes. As our computers are not the newest, the application is a little slow. **Recommendations to others considering iQmetrix Interconnected Commerce:** Make sure your computer has good performance on RAM **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** Day to day sales, tracking and inventory. Benefits of using rq is simplicity and all in one. ### 22. Great Program **Rating:** 4.0/5.0 stars **Reviewed by:** Jaydan H. | assistant manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2018 **What do you like best about iQmetrix Interconnected Commerce?** RQ makes it easy for me to activate customers cell phone service. **What do you dislike about iQmetrix Interconnected Commerce?** It is sometimes buggy but works good most of the time. **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** Makes it quick and easy to activate cell phones and check out. ### 23. An intellectually stimulating and useful product that is hampered by speed issues **Rating:** 3.5/5.0 stars **Reviewed by:** Sean C. | Team Manager, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2018 **What do you like best about iQmetrix Interconnected Commerce?** The Widgets and full integration work really well. I have enjoyed using it because it allows me to migrate customer data from one system to another. I also enjoy the databasing of customer information. **What do you dislike about iQmetrix Interconnected Commerce?** I recently lost all my widgets at random. It was very frustrating. The other issue is the speed - it often takes a long time to get anything done. **Recommendations to others considering iQmetrix Interconnected Commerce:** Use the widgets! **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** Integration of customer accounts with technologies and selling devices onto accounts - the benefits are carrier integration and better databasing of information. ### 24. RQ is powerful **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wireless | Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2018 **What do you like best about iQmetrix Interconnected Commerce?** RQ can do a lot. It’s integrated with many tools and functions and is the best way to tie many things into one central program. **What do you dislike about iQmetrix Interconnected Commerce?** I dislike its performance on older machines. I also dislike the ease of errors. **Recommendations to others considering iQmetrix Interconnected Commerce:** Use it unless you have a different POS available **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** RQ helped our company deploy sales machines on iPads, allowing employees access to their own sales machine. ### 25. Full Access **Rating:** 5.0/5.0 stars **Reviewed by:** Michael B. | Store Manager, Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2018 **What do you like best about iQmetrix Interconnected Commerce?** Easy to use, No matter what you are looking for you can find it. As a manager I am able to install on my home computer that I can access everything. **What do you dislike about iQmetrix Interconnected Commerce?** There needs to be a better training system so my reps can better understand how to look for certain files. We also use a data system that I wish connected to RQ4. **Recommendations to others considering iQmetrix Interconnected Commerce:** Make sure that any other systems that you use are able to comunicate back and forth with RQ **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** My data system does not give me all the functions I need, RQ fills that gap. RQ also has a intranet for inter company communications from scheduling to just emails. ### 26. Easy to use but freezes **Rating:** 3.5/5.0 stars **Reviewed by:** audrey s. | Sales Consultant, Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2018 **What do you like best about iQmetrix Interconnected Commerce?** I like how easy it is to use. allows me to sell the products I need. **What do you dislike about iQmetrix Interconnected Commerce?** If you try to do to much it will freeze. **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** it allows you to sell products. ### 27. RQ review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2018 **What do you like best about iQmetrix Interconnected Commerce?** Easy access and easy to work with best for keeping up with most customers and easy for transactions or sales. **What do you dislike about iQmetrix Interconnected Commerce?** The timeout and signoff on the program itself **Recommendations to others considering iQmetrix Interconnected Commerce:** None **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** Receipts or sales issues ### 28. Easy to operate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2018 **What do you like best about iQmetrix Interconnected Commerce?** Its a simple system and it makes the spelling process very smooth. It makes it easier to sell things to the customer. **What do you dislike about iQmetrix Interconnected Commerce?** its not very fast sometimes and it will freeze when trying to print a receipt. **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** selling products to customers and taking bill payments ### 29. Very simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Enterprise (> 1000 emp.) **Reviewed Date:** August 12, 2018 **What do you like best about iQmetrix Interconnected Commerce?** RQ is excellent and really improved my quality of work at my job. Much smoother process. **What do you dislike about iQmetrix Interconnected Commerce?** Nothing at all honestly. Everything about RQ is great. **Recommendations to others considering iQmetrix Interconnected Commerce:** You will love it. If you get RQ you won’t ever go back and you will be very satisfied. **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** the bill of sale process is much smoother and a lot quicker. Our old system was not as good as rq for customer databases or bills of sale. Kudos to RQ. ### 30. Not bad. But depending on server glichy **Rating:** 4.0/5.0 stars **Reviewed by:** Jonathan P. | Wireless Specialist, Retail, Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2018 **What do you like best about iQmetrix Interconnected Commerce?** Not a bad product. Depending on the server used for the company. Used in 2 componies for sales. One directly and one indirectly. Depending on who manages it, it can be a really good program or have issues. **What do you dislike about iQmetrix Interconnected Commerce?** I dislike how long it takes to update and load. **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** Basic sales and customer assistance ### 31. My experience using RQ has been quite interesting. **Rating:** 3.5/5.0 stars **Reviewed by:** Trevor O. | Internal Support Group Specialist/Supervisor, Consumer Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2018 **What do you like best about iQmetrix Interconnected Commerce?** I love the fact that the program gives you options to use widgets on the home screen for actions and task you use the most. The system itself is quite slow more times than none but with each update it gets better **What do you dislike about iQmetrix Interconnected Commerce?** The fact that the system will freeze out of nowhere. **Recommendations to others considering iQmetrix Interconnected Commerce:** As long as the company you are working for takes the time to utilize the features that rq 4 offers then it will make your job so much easier **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** Sales task and discounts. Benefits are that the system will give you a side by side comparison of the items your sailing along with the cost and profit margin ### 32. Not customer friendly **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2018 **What do you like best about iQmetrix Interconnected Commerce?** Customer integration, multiple reports and security features **What do you dislike about iQmetrix Interconnected Commerce?** Very slow software. It uses a lot of internet bandwidth and computer resources and with that it will not work well on a budget computer or laptop. **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** Business reports, sales Analytics ### 33. RQ makes my job efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2018 **What do you like best about iQmetrix Interconnected Commerce?** It’s very open and easy to use. Through all the new updates with has made my job so much simpler. I enjoy the new layout. It’s easy to train new employees to use it because it’s not complicated. **What do you dislike about iQmetrix Interconnected Commerce?** You have to make sure your security clearance will allow you to look at the right reports to help your customers and do your job. It’s freezes a lot and causes sales to take longer because I have to close it down and restart RQ to get it to work. I sometimes have to restart RQ more than 4 times a day when we are busy **Recommendations to others considering iQmetrix Interconnected Commerce:** RQ is a product that makes your job easier. **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** RQ makes for a quicker sales process to help out clients. ### 34. Rq sales **Rating:** 3.5/5.0 stars **Reviewed by:** Trey C. | Sales Representative, Music, Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2018 **What do you like best about iQmetrix Interconnected Commerce?** Rq the best because it is easy to navigate and easy to check in inventory **What do you dislike about iQmetrix Interconnected Commerce?** Kinda slow at times when generating sales **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** Checking in inventory of products ### 35. RQ is not very intuitive **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2017 **What do you like best about iQmetrix Interconnected Commerce?** I like that RQ doesn't take up a lot of my CPU power and also keeps running in the background. It works well most days but somedays doesn't always operate to my speed. **What do you dislike about iQmetrix Interconnected Commerce?** See above; the program can be buggy showing the ostrich error. It sometimes takes what seems like a long time to update and you aren't given the option to opt out of updates; you have to literally just accept them. I guess this is for security but alas. **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** In my business I need to see timecards and see who is clocked in across several locations. Its helpful to see where people are that I need for training etc. ### 36. A few bugs still need to be worked out **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wireless | Enterprise (> 1000 emp.) **Reviewed Date:** June 20, 2018 **What do you like best about iQmetrix Interconnected Commerce?** Ease of use, smooth flow of the processing system **What do you dislike about iQmetrix Interconnected Commerce?** Many bugs and errors that can cause a lot of unnecessary down time **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** Tracking potential leads and future sales opportunities in one place ### 37. Rq pos **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wireless | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2018 **What do you like best about iQmetrix Interconnected Commerce?** I like the fact that you can review your customers for the day and look through your daily reports for your sales **What do you dislike about iQmetrix Interconnected Commerce?** I do not like the process in which it takes to input the schedule for employees **Recommendations to others considering iQmetrix Interconnected Commerce:** Incorporate more updates that effect the speed of the loading pages **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** I am solving issues with compatibility along with saving time ### 38. Simple system but quirky **Rating:** 4.0/5.0 stars **Reviewed by:** Cody W. | Producer, Insurance, Enterprise (> 1000 emp.) **Reviewed Date:** January 09, 2018 **What do you like best about iQmetrix Interconnected Commerce?** Easy to find POS and CRM tools that help the sales flow **What do you dislike about iQmetrix Interconnected Commerce?** The outrages by the server can really hamper production **Recommendations to others considering iQmetrix Interconnected Commerce:** It will only give you what you put in. Learn and take your time **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** I have found an almost all in one platform for managing leads, sales, and inventory ### 39. It's okay **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2018 **What do you like best about iQmetrix Interconnected Commerce?** It has made a great deal of progress since i used it initially. **What do you dislike about iQmetrix Interconnected Commerce?** It's slow at times, but can't really complain. Since there are many users out there. **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** It's the activation database we use for the authorized retailer I work at. ### 40. Easy to Use POS and Analytics Reports **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2018 **What do you like best about iQmetrix Interconnected Commerce?** Very easy to use POS. Easy to learn and straight forward. The reports available to view sales are easy to view and easy to export into excel and spreadsheets or view as graphs. **What do you dislike about iQmetrix Interconnected Commerce?** Not often but we do experience system failure and crashes on the system every now and then. **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** A great way to track sales and goals. ### 41. Best POS SOFTWARE **Rating:** 5.0/5.0 stars **Reviewed by:** SHAYAN M. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2018 **What do you like best about iQmetrix Interconnected Commerce?** Easy to use and maintains all database efficiently. **What do you dislike about iQmetrix Interconnected Commerce?** All good with the software nothing wrong **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** Managing customers profile making transactions ### 42. RQ4 **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2018 **What do you like best about iQmetrix Interconnected Commerce?** I liked how easy it was to navigate between all of the different windows that were on the program. **What do you dislike about iQmetrix Interconnected Commerce?** I hated how it would constantly reset back to the default screen and wouldn’t keep my home screen layout after each logout **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** I was able to easily monitor and track inventory within the store. ### 43. Great Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2017 **What do you like best about iQmetrix Interconnected Commerce?** It works well in processing transactions, adding inventory, process transactions and check other stores and there inventory. I like that it does not take much space on the computer and can run with other programs. I have used the application daily with very little issues. **What do you dislike about iQmetrix Interconnected Commerce?** Sometimes the software can be slow depending on the internet connection. Otherwise the software works well. **Recommendations to others considering iQmetrix Interconnected Commerce:** It works well and it has helped me be successful in my job. I like the product. **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** It allows me to process transactions and help customers. ### 44. My experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2018 **What do you like best about iQmetrix Interconnected Commerce?** Simple, not hard to follow. Easy to use and make sure you are doing the job correctly the first time. **What do you dislike about iQmetrix Interconnected Commerce?** Technical support, the company who is behind the software **Recommendations to others considering iQmetrix Interconnected Commerce:** You will realize that you like it very much and quickly **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** Lot of benefits s ### 45. RQ4 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2017 **What do you like best about iQmetrix Interconnected Commerce?** I like how easily it to perform sales and tasks through RQ. I currently use RQ w/ Cricket Wireless and it seemingly works great and I have absolutely no problems with it. It gets regular updates also so it stays working well. **What do you dislike about iQmetrix Interconnected Commerce?** The only negative thing I would say about RQ is that at times, it can be a bit laggy but that usually clears up within a couple hours or by just resetting the system. **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** Some of the benefits of RQ is keeping all of your customers information in the system and it's easily located with a quick simple search ### 46. Great system! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2016 **What do you like best about iQmetrix Interconnected Commerce?** I love how well it tracks inventory. You can set it to auto order when inventory gets low and not ever have to worry about running low ow or being out of stock of a product. It also keeps track of selling trends so you can see what items sell more and adjust ordering frequency to match. You can pretty much run any type of repot you want. You can see storewide sales, company wide or even individual sales which is a great sales motivator to your team. **What do you dislike about iQmetrix Interconnected Commerce?** The o my drawback is that you have so many codes to remember. There's no key to hobby. If you forget a code to an item when ringing up a sale and items one you must manually enter, it's difficult to search for the code. Also another issue is cashing out and balancing the drawer. There are a lot of steps and it's a very complicated procedure. It could be simplified. **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** It has helped us better track inventory and since the auto order feature was added it has meant that we are never out of stock on any products. ### 47. Retail Management System for wireless retailers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2017 **What do you like best about iQmetrix Interconnected Commerce?** multi-location functionality, inventory management, receipt functionality, the GUI. **What do you dislike about iQmetrix Interconnected Commerce?** dependability on the internet and register identification **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** a retail system that works for wireless industry accommodating all the crazy ways wireless retailers need to transact ### 48. Something Strange has Happened **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Wireless | Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2017 **What do you like best about iQmetrix Interconnected Commerce?** The reports for sales and inventory are very thorough. **What do you dislike about iQmetrix Interconnected Commerce?** The problems I have with this program really only relate to its integration with the company sales process and aren't necessarily its fault. **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** The receipt history gives context for every customer at a glance. ### 49. RQ Works! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wireless | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2016 **What do you like best about iQmetrix Interconnected Commerce?** Easy to use inventory management. Easy to use customer database. Easy to use reporting for a huge amount of information. Overall the best system to use in my industry that easily can replace several different programs for an all in one solution. **What do you dislike about iQmetrix Interconnected Commerce?** Customer follow-ups and activities (which are reminders or notes that you can set on a customer to check back with them at a later date for a specified reason) are extremely cumbersome. There is no way to search through any activities you have created by keyword. I use this software to sell phones at a Verizon retailer. If we have an unexpected promotion where I could get all of my customers that are interested in an iPhone in the future it is impossible to go look for which customers an iPhone activity has been made for without clicking on each individual (sometimes 500 or more) activity to read the full text. **Recommendations to others considering iQmetrix Interconnected Commerce:** The best there is but not perfect. **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** POS system, Inventory Management, Customer Database, Data Reporting, Graphed Sales Reports, Detailed Category Reporting for your store(s) and for individual employees. After looking around RQ is definitely the top program with far more pros than cons for my industry. ### 50. Easy to use RMS **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2016 **What do you like best about iQmetrix Interconnected Commerce?** A management system for retail stores that helps the employer and employee keep track of sales, targets, inventory, customers, and a bunch of other things. Mainly used to check inventory and clock in/out of shifts, order replacement items and create tickets. It has it's own desktop like interface that could use some polishing but it does get the job done. You can place small widgets on the desktop and also create your own scripts for use in the program. **What do you dislike about iQmetrix Interconnected Commerce?** The interface is a little outdated and the application overall is a little slow and laggy at times, most likely due to the fact that it operates over the network. **Recommendations to others considering iQmetrix Interconnected Commerce:** It is easy to use and as a all-in-one management tool it is a really good option worth considering. **What problems is iQmetrix Interconnected Commerce solving and how is that benefiting you?** The application is being used to keep track of sales and of employees. It also helps the employees keep track of inventory, their commissions and customers that are being helped. It is easy to learn and requires no previous knowledge to understand how to use it - [View iQmetrix Interconnected Commerce pricing details and edition comparison](https://www.g2.com/products/iqmetrix-interconnected-commerce/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+10%3A27%3A41+-0500&secure%5Bsession_id%5D=a963f911-f508-46a0-87f6-52e13aa30f90&secure%5Btoken%5D=c45a890e87f1567410cb36bdbb6063a8a9560c4aa4c4582ec7aac2cfb72815e2&format=llm_user) ## iQmetrix Interconnected Commerce Integrations - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) ## iQmetrix Interconnected Commerce Features **POS** - Credit Card Payments - Barcode Scanning - Hardware Integration - Price Adjustments - Receipts **Payment** - Credit Card Payments - Loyalty Points - Digital Wallets - Gift Voucher Redemption - Cash Payment - Installment Payment **Data Management** - Consolidation - Data types - Correction - Cleansing - Validation **Payments** - Credit Card Payments - Partial Payments - Split Payments - Discounts - Voided/Refunded Payments - Store Credit Allocation - Offline Payments - Multidevice Payment Acceptance - Next Day Deposits **Marketing** - Loyalty Programs - Email Marketing **Checkout** - Barcode Scanning - Bills/ e-Receipt - Integration - Order Booking - Return/Refund **Analytics** - KPIs - Forecasting - Reports and Dashboards - Predictive analytics **Employee Management** - Employee Accounts - Permissions - Commission Tracking - Log/Shift Notes - Staff Scheduling **Administration** - Inventory Management - Employee Management - Reporting - E-commerce Integration **Inventory Management** - Inventory Control - Low-stock Alerts - Product Categorization - Multilocation Inventory Tracking - Purchase Orders **Mobile** - Mobile dashboard - Mobile application **Customer Management** - Loyalty Membership - Customer Profiles **Reporting and analytics** - Monitor Store KPIs - Real-time data - Exportable Reports - Remote Reporting **Platform Additional Functionality** - Cloud - On-Premise **Inventory Management** - Track Inventory - Inventory Notifications - Product Organization - Multilocation Inventory Tracking **Customer Management** - Customer Sales History - Loyalty Management - Customer Accounts **Integration ** - Marketplace - Retail POS - Other software **Integrations** - Accounting Integrations - Inventory Management Integrations - E-Commerce Integrations **Team Management** - Employee Tracking - Quick Employee Training - Commission Tracking - Employee Accounts and Permission - Staff Scheduling **Generative AI** - AI Text Generation **Analytics** - Sales Tracking - Guest Counts - End of Day Reports **Help and support** - Email and Chat Support - Account History - Webinars and Session - Customer Forum **Agentic AI - Retail Analytics** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Integration** - Accounting - E-commerce - Multi-store ## Top iQmetrix Interconnected Commerce Alternatives - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (352 reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,181 reviews) - [Triple Whale](https://www.g2.com/products/triple-whale/reviews) - 4.5/5.0 (476 reviews)