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Quo

Lumen Cloud Voice

By Lumen Technologies

3.8/5

(4)

Quo

It's been two months since this profile received a new review

Lumen Cloud Voice Reviews & Product Details

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G2 reviews are authentic and verified.

UI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

8/12/2021

"Review of Voice SIP Service"

4/5

What do you like best about Lumen Cloud Voice?

I really enjoy the long distance feature where I can do Voice over IP for meeting calls. Review collected by and hosted on G2.com.

What do you dislike about Lumen Cloud Voice?

I really would like to see more CCP plans for non- predefined minutes nationally. Because some times I ran out of minutes to use. Review collected by and hosted on G2.com.

UN

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

11/26/2019

"average"

3.5/5

What do you like best about Lumen Cloud Voice?

Multiple Lines available on phone that can be transferred interoffice even though offices are in different part of the State. Review collected by and hosted on G2.com.

What do you dislike about Lumen Cloud Voice?

The phone and internet requirements do not always line up resulting in dropped calls at time and interference. Review collected by and hosted on G2.com.

UE

Verified User in Education Management

Small-Business (50 or fewer emp.)

6/11/2019

"Voice complete review"

2.5/5

What do you like best about Lumen Cloud Voice?

Vpice completes telephone number feature call provides virtual local presence. Review collected by and hosted on G2.com.

What do you dislike about Lumen Cloud Voice?

Untill now i haven't noticed any bug. I am satisfied with the software and its function until now. Review collected by and hosted on G2.com.

AI

Verified User in Internet

Mid-Market (51-1000 emp.)

7/30/2018

"Perfect one"

5/5

What do you like best about Lumen Cloud Voice?

The way Level3 delivers an array of local, inbound, outbound, and international calling services using either SIP technology. We have been using for almost years now. Review collected by and hosted on G2.com.

What do you dislike about Lumen Cloud Voice?

More maintenance outages on SIP side. We had total of 4 outages in 1 year. But the quality of services and support are just awesome. Review collected by and hosted on G2.com.

There are not enough reviews of Lumen Cloud Voice for G2 to provide buying insight. Below are some alternatives with more reviews:

GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service

Webex App is here to help you transform how work gets done, not just enable team chat. Webex Teams is an app for continuous teamwork that brings crystal-clear video meetings, group messaging, file sharing, calling and whiteboarding so your teams can work anytime, on any device, with anyone, across any workstream.

Dialpad Connect

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.

Trusted by more than 90,000 companies — from fast-growing startups to Fortune 500s — and rated #1 in customer satisfaction on G2. Quo brings calls, texts, and customer information together in one platform. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch.

Cloud VoIP Services powered by AI - Voice communications for the collaboration era

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries

Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.

CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.

Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.

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