---
title: Lumè CRM Reviews
meta_title: 'Lumè CRM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Lumè CRM works for a business like yours.
date_modified: '2026-07-20'
parent_category:
  name: Specialty Practice Management
  url: https://www.g2.com/categories/specialty-practice-management
---


# Lumè CRM Reviews
**Vendor:** Lume CRM  
**Category:** [Medical Spa Software](https://www.g2.com/categories/medical-spa)
## About Lumè CRM
Lumè CRM is an all-in-one practice management and customer relationship platform built specifically for medical spas, aesthetic clinics, wellness centers, and beauty businesses. Designed to streamline daily operations, Lumè CRM combines appointment scheduling, client management, memberships, packages, payments, forms, messaging, reporting, and marketing tools into a single easy-to-use platform. With Lumè CRM, businesses can manage their entire client journey from lead capture and consultation to booking, treatment history, payments, memberships, and retention campaigns. Teams can automate appointment reminders, reduce no-shows, track performance, and deliver a seamless customer experience across every touchpoint. Whether you're a single-location practice or a growing multi-location organization, Lumè CRM helps you save time, increase revenue, improve client retention, and scale your business without the complexity of multiple disconnected systems. Key Features: • Online appointment scheduling • Customer profiles and treatment history • Membership and package management • Integrated payment processing • Digital intake forms and consent forms • Automated SMS and email reminders • Multi-location business management • Staff scheduling and performance tracking • Sales, revenue, and business reporting • Customer retention and marketing tools Lumè CRM empowers beauty and wellness businesses to operate more efficiently, provide exceptional client experiences, and grow with confidence.






- [View Lumè CRM pricing details and edition comparison](https://www.g2.com/products/lume-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-05+18%3A04%3A43+-0500&secure%5Bsession_id%5D=b58df1c1-6f18-49b0-abec-3e93e26f075e&secure%5Btoken%5D=9a1491a539bb94f05a9f2606574eef767393d5aaaed81dc81e48ea2c821dc3fd&format=llm_user)

## Lumè CRM Features
**Business Management**
- Inventory Management
- Merchant Services
- Appointment Scheduling
- Employee Management
- Event Scheduling
- Automated Scheduling
- Client Management
- Forms Management

**Marketing**
- Client Communications
- Loyalty Management
- CRM

**Practice Management**
- Patient Records
- Photo Management
- E-Prescribing and Lab Orders
- Patient Portal
- Insurance Billing
- Faculty/Staff Management
- Appointment Management
- Discount Management
- Promotions Management
- Gift Card Management
- Calendar Management
- Medical Billing
- Records Management
- Reputation Management
- Practice Management
- Lab Order Management
- Revenue Management
- Compliance Management
- Insurance Management
- Document Management
- Marketing Management
- Workflow Management
- Registration Management
- Claims Management
- Communication Management

**Platform Tools**
- Reporting and Analytics
- Healthtech Integrations
- Mobile App
- Social Media Integration
- Website Integration
- Third-Party Integrations
- Customer Mobile App

**Additional Functionality**
- Marketing Automation
- HIPAA Compliant
- Customer Database
- Activity Dashboard
- Payment Processing
- Before & After Pictures
- Billing & Invoicing
- AI Copilot
- Reminders
- Customizable Templates
- Electronic Payments
- Customizable Reports
- Reporting & Statistics
- Alerts/Notifications
- Loyalty Program
- SMS Messaging
- Online Booking
- Sales Reports
- Treatment Packages
- Customizable Forms
- API
- Generative AI
- Email Marketing
- Customizable Branding
- Transaction History
- For Medical Spas
- Multi-Location
- For Plastic Surgery Practices
- Patient Engagement
- Telemedicine
- Electronic Faxes
- Point of Sale (POS)
- Customer Surveys
- Charting
- Medical Coding
- Consent Forms
- Live Chat
- kiosk
- Plastic Surgery Simulator
- E-Prescribing
- SMS Reminders
- Referral Tracking
- Mobile Alerts
- Automated Quoting
- EMR/EHR
- Digital Signature

## Top Lumè CRM Alternatives
  - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews)
  - [Vagaro](https://www.g2.com/products/vagaro/reviews) - 4.6/5.0 (390 reviews)
  - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) - 4.7/5.0 (345 reviews)