Locobuzz Reviews & Product Details

Locobuzz is an exceptional platform that has recently undergone a major update, propelling it from a good listening tool to an outstanding one. The platform allows for comprehensive data collection and sentiment analysis, while also providing easy, real-time response to all customer queries. The user interface is sleek and intuitive, featuring numerous customizable widgets that make organization effortless. Additionally, users can now easily export reports and charts.

It has proven to be essential in understanding and tracking customer sentiments and inquiries. However, we recognize its tremendous potential as a marketing tool in many areas. Review collected by and hosted on G2.com.

They can improve ORM keyword-based search and simplify keyword integration. It should be easy to download the excel reports instead of sending it to the emails. Review collected by and hosted on G2.com.

Locobuzz is a great platform to interact with people who have their concerns and want it to get resolved on the utter most priority. We are here to help those. Review collected by and hosted on G2.com.

Sometimes it works very slowly and doesn't catch the complaints on time, which really makes our task more difficult. If this error can be fixed, this will be a great platform all over. Review collected by and hosted on G2.com.

Streamlines things and integrates everything on one platform. Review collected by and hosted on G2.com.

Very limited features and might seem complicated at times. Slowness in the software. Tickets do not pop up instantly. Review collected by and hosted on G2.com.

Locobuzz support responds promptly when reached out for a specific concern. Review collected by and hosted on G2.com.

I've encountered problems like the absence of a campaign-related filter in the campaign report section. Sometimes unable to find the mention on LocoBuzz. Review collected by and hosted on G2.com.

Good app to work, its easy to understand Review collected by and hosted on G2.com.

Reports are bit difficult, it is not the way we want. Review collected by and hosted on G2.com.

The tool is user friendly and almost like plug and play. There is hardly any training required. Moreover, the customer support is excellent. Review collected by and hosted on G2.com.

Token expiration is something that I do not like but it may be a common issue across tools. There have been instances where the comment/mention was not captured in the tool. Review collected by and hosted on G2.com.

In an online marketplace, a lot of products are available for users but locobuzz is a great platform to communicate with people all over the world. Your site is compatible with all screen sizes. We will get the exact view to navigate the site easily from all types of portable devices. Review collected by and hosted on G2.com.

Sometimes, it works very slowly which leads us with a delay to resolve the query. Review collected by and hosted on G2.com.

Locobuzz is a nice tool to handle your customer as it captures the things nicely and the tool is also easy to understand Review collected by and hosted on G2.com.

Although the tool is good, it still needs to be improved like sudden logouts, slow opening of the interactions, etc. Review collected by and hosted on G2.com.

it's good that most of the platforms are in one tool. Review collected by and hosted on G2.com.

It has many glitches. Sometimes it automatically logs out, sometimes it does not assign the tickets automatically. Sometimes it just loads. Its sound system also does not work properly. Review collected by and hosted on G2.com.

Its theme and interface UI/U functionality. Review collected by and hosted on G2.com.

Sometimes auto logs out and feels bit annoyed closing the tickets because it take time. Review collected by and hosted on G2.com.