Locobuzz Reviews & Product Details

Ai features and perfect UI UX. Loci buzz not only helps us maintain brand credibility. Review collected by and hosted on G2.com.

Delayed in reflecting tickets, notification overload, response time lag, limited sentiment accuracy Review collected by and hosted on G2.com.

Locobuzz has come a long way in terms of technological advancements since version 1.0 and now 3.0. Review collected by and hosted on G2.com.

Intermittent lagging issues sometimes especially while generating a response while using response genie Review collected by and hosted on G2.com.

The CRM is very user-friendly, and the team members are always ready to provide support. Their cooperative attitude makes the experience even better. Review collected by and hosted on G2.com.

The analytics could be improved to be more detailed and descriptive. Review collected by and hosted on G2.com.

Very good team & great product. Impressive Review collected by and hosted on G2.com.

Customisation can be done more based on client team Review collected by and hosted on G2.com.

The CRM is user-friendly, making it easy to navigate and use. The team members are consistently available to offer support, and their cooperative attitude truly enhances the overall experience. Review collected by and hosted on G2.com.

The forward function could use some enhancements, and it would be beneficial to introduce a more AI-driven pop-up notification system for high-risk alerts. Review collected by and hosted on G2.com.

A big shoutout to Locobuzz for being an incredible partner on our ORM journey! The platform’s powerful features and adaptability have been invaluable in streamlining our processes and enhancing our efficiency.

A special thanks to Jinisha for her unwavering support and deep expertise in helping us make the most of Locobuzz. Her guidance, especially in customizing the reports to fit our unique requirements, has been a game-changer.

Locobuzz, combined with the dedicated support from their team, has truly elevated our experience. Review collected by and hosted on G2.com.

I do not dislike anything about Locobuzz Review collected by and hosted on G2.com.

I prefer the User friendly interface and real time capabilities to monitor all the chatter about our product across all Social Media channels, this really help us to be on top of any feedbacks or complaints that we receive on these platforms and take necessary actions to rectify and improve the same. Customer success team have been really helpful and proactive in terms of providing ample support whenever it is needed. Review collected by and hosted on G2.com.

Only thing that I believe can be improved is the dashboard customization options to give a more clear picture for their users, so that it can be modified as per the clients need. Review collected by and hosted on G2.com.

The new AI action ability features are extremely convenient to use. Review collected by and hosted on G2.com.

The reporting features could offer more depth and provide more useful information. Review collected by and hosted on G2.com.

Locobuzz has a wide options to explore, and all the data you need can be extracted and bifurcated easily. Review collected by and hosted on G2.com.

The only thing we disliked was that only one person can log in at a time. Review collected by and hosted on G2.com.

I feel the tool captures relevant data and helps us quite a bit for ORM. But client servicing was lacking in the past and i feel with Anand it's solved Review collected by and hosted on G2.com.

Expensive. I feel is a bit more expensive vs other companies Review collected by and hosted on G2.com.