Locobuzz Reviews & Product Details

Locobuzz is an AI-powered customer experience platform that helps brands manage their digital presence and customer interactions across multiple channels. It enables businesses to monitor social media, news, and online conversations in real time, respond to customer queries through a unified dashboard, and analyze sentiment and trends using advanced analytics. The platform also supports content publishing, workflow automation, and AI-driven response suggestions. By centralizing engagement, insights, and support, Locobuzz helps organizations improve response efficiency, strengthen brand reputation, and make data-driven decisions to enhance overall customer satisfaction and business performance.

Seller

Locobuzz Solutions Pvt Ltd

Discussions

Locobuzz Community

Languages Supported

Afrikaans, Amharic, Arabic, Assamese, Azerbaijani, Bashkir, Belarusian, Bengali, Bosnian, Bulgarian, Catalan, Cebuano, Czech, Chuvash, Welsh, German, Greek, English, Esperanto, Estonian, Basque, Persian, Finnish, French, Scottish Gaelic, Irish, Galician, Gujarati, Haitian, Hebrew, Hindi, Croatian, Hungarian, Armenian, Iloko, Indonesian, Icelandic, Italian, Javanese, Japanese, Kannada, Georgian, Kazakh, Central Khmer, Kirghiz, Korean, Kurdish, Latin, Malayalam, Marathi, Nepali, Newari, Dutch, Oriya, Punjabi, Polish, Sanskrit, Sindhi, Spanish, Chinese (Simplified), Maori, Xhosa

Solution Type

All-in-One

Overview by

Locobuzz Solutions Pvt Ltd (Locobuzz)

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

10 months

View More Pricing Information

Top-Rated Alternatives

Sprout Social

4.4/5(7,588)

Brandwatch Consumer Intelligence

4.4/5(730)

Meltwater

4.1/5(2,682)

View All Alternatives

User Insights

Average based on 135 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

G2 reviews are authentic and verified.

Here's how.

Abdul A.

Team Lead- ORM, Email team

Small-Business (50 or fewer emp.)

11/24/2025

"Going good so far in terms to speedy execution, too new for a detailed review."

4/5

What do you like best about Locobuzz?

The speed of execution, particularly in terms of how quickly we're able to address customer's queries. Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

It's still too early for me to provide any meaningful feedback or comments on this. Review collected by and hosted on G2.com.

Parag S.

Assistant manager social media

Small-Business (50 or fewer emp.)

Originally submitted 10/15/2025

"Smooth UI, Detailed Listening Section, and Excellent Support"

5/5

What do you like best about Locobuzz?

The UI is incredibly smooth, making the tool a pleasure to work with. The listening section provides complete end-to-end details, and the support staff is excellent Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

Everything about Locobuzz is great, I didn’t find anything to dislike. Review collected by and hosted on G2.com.

Varsha A.

Manager- customer support

Mid-Market (51-1000 emp.)

10/8/2025

"Easy to use"

4/5

What do you like best about Locobuzz?

It has multiple features that help us understand the data. Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

Currently, there is nothing to dislike, but the portal occasionally works very slowly, which impacts its performance. Review collected by and hosted on G2.com.

karan v.

Senior manager

Enterprise (> 1000 emp.)

11/5/2025

"Exceptional Support and Effortless Usability"

5/5

What do you like best about Locobuzz?

Team is helpful and available on call. Tool & ui is very simple to use Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

Nothing in specific ....................... Review collected by and hosted on G2.com.

Ashvi M.

Sr. Team Lead

Mid-Market (51-1000 emp.)

11/3/2025

"Effortless Automation with Reliable Support"

4.5/5

What do you like best about Locobuzz?

Automation is easily possible. Got it checked for my requirements and always had a solution Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

Currently no major issues, support is also available. Review collected by and hosted on G2.com.

Nisar S.

Manager

Mid-Market (51-1000 emp.)

8/28/2025

"The overall experience was good. The customer success team is very helpful, specially Anand Mishra."

5/5

What do you like best about Locobuzz?

Ease of Implementation, Ease of Integration, Customer Support. Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

Sometime, there is a delay in receiving data. Review collected by and hosted on G2.com.

What problems is Locobuzz solving and how is that benefiting you?

Locobuzz helps us streamline online reputation management by consolidating all brand conversations across platforms in one place. It enables quick tracking of customer queries, complaints, and feedback, ensuring no mention is missed. This has improved our response turnaround time, accuracy, and efficiency in managing brand reputation. Review collected by and hosted on G2.com.

Simran S.

Team Manager

Mid-Market (51-1000 emp.)

Originally submitted 11/4/2025

"Till now good experience"

4.5/5

What do you like best about Locobuzz?

Quick responses for any highlighted issues Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

Nothing is wrong with them, properly designed Review collected by and hosted on G2.com.

Priya A.

Social Media Executive

Mid-Market (51-1000 emp.)

10/9/2025

"Simple to operate"

4.5/5

What do you like best about Locobuzz?

It has multiple features that help us understand the data. Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

Right now, there’s nothing to dislike, but sometimes the portal runs slowly, which affects its performance. Review collected by and hosted on G2.com.

What problems is Locobuzz solving and how is that benefiting you?

Locobuzz helps in managing customer interactions across multiple platforms from one place. It tracks feedback, queries, and complaints efficiently, which saves time and improves customer response. The analytics and reports also help in understanding audience sentiment and enhancing overall brand experience. Review collected by and hosted on G2.com.

Isha S.

ORM Manager

Enterprise (> 1000 emp.)

10/8/2025

"Great Dashboard"

4.5/5

What do you like best about Locobuzz?

We have been able to gather detailed insights and analyses, allowing us to see the bigger picture without requiring much manual intervention. This has helped our organization develop a robust QRS and enhance our social listing. Review collected by and hosted on G2.com.

What do you dislike about Locobuzz?

The AI models they use could be further developed to enhance the dashboard's performance. Review collected by and hosted on G2.com.