--- title: Linnworks Reviews meta_title: 'Linnworks Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 117 reviews by the users' company size, role or industry to find out how Linnworks works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 117 scale: '5' date_modified: '2026-10-05' parent_category: name: Inventory Management url: https://www.g2.com/categories/inventory-management ---

Linnworks Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the automation and efficiency of Linnworks in managing inventory and streamlining operations across multiple channels. (6 mentions)
Users value the ease of use of Linnworks, enjoying efficient automation and simplified inventory and order management. (5 mentions)
Users praise Linnworks for its efficiency improvement, streamlining inventory, order management, and reporting tasks seamlessly. (5 mentions)
Users appreciate the platform versatility of Linnworks, effectively unifying sales across multiple channels for seamless management. (5 mentions)
Users appreciate the easy order management of Linnworks, simplifying inventory and sales channel integration efficiently. (4 mentions)
Users find the difficult learning curve with Linnworks challenging, affecting their overall experience despite its functionality. (3 mentions)
Users face long waiting times for support, with some tickets taking months to resolve and poor communication issues. (3 mentions)
Users express frustration over poor customer support, citing slow response times and unresolved issues affecting their experience. (3 mentions)
Users experience slow service from Linnworks, with long response times and unresolved support tickets impacting their satisfaction. (3 mentions)
Users find Linnworks' complex usability challenging, especially for newcomers, with slow customer support exacerbating the issue. (2 mentions)

5 Pros or Advantages of Linnworks

5 Cons or Disadvantages of Linnworks

Robert F.
RF
Robert F.
Small-Business (50 or fewer emp.)
"Seamless Order Management and Easy to Learn"
5/5
What do you like best about Linnworks?

I like Linnworks because it's easy to use and easy to learn. If I'm unsure about something, I can just Google it, and a video will be available on Linnlearn. I also appreciate the order printing feature, which is fast and seamless for our business. Since we sell across 17 channels, printing orders from each individual channel would take too much time, but Linnworks makes this easy by pushing all the tracking to them. Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

I have issues with the financial snapshots and overall revenue profit features because they don't account for returns, cancellations, etc. Review collected by and hosted on G2.com.

Response from Lucy Allen of Linnworks

Thank you for your fantastic review Robert!

We're so pleased to hear that you find Linnworks easy to learn and that LinnLearn has been a helpful resource whenever you've needed guidance. We also appreciate your feedback on the Financial Snapshot and revenue reporting. I'll make sure to share your comments with our Product team as they continue to improve the platform.

Thank you again for your support and for choosing Linnworks to power your multichannel operations.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Fantastic Multi-Channel Inventory Management Across eBay, Amazon, and TikTok"
4.5/5
What do you like best about Linnworks?

Linnworks is fantastic for multi channel inventory management, I had multiple stores across eBay, Amazon and Tiktok and Linnworks was able to handle them with no problem. Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

Add ons can be expensive for no reason - for example the stock replenishment dashboard is an add-on that doesnt need to be, such a simple feature should come as standard for the amount of money that is being paid. Review collected by and hosted on G2.com.

Response from Ella Clay of Linnworks

Thank you for the fantastic review! It’s great to hear that Linnworks is helping you manage inventory across eBay, Amazon and TikTok, as well as multiple warehouses and Amazon fulfilment.

We’re especially pleased to hear how much value you’re getting from features like stock transfers, FNSKU labelling and automated tracking updates. Managing inventory across multiple channels can quickly become complex, so it’s great to know Linnworks is helping simplify that for you.

We also really appreciate your honest feedback around add-ons and the Stock Replenishment Dashboard. I'll make sure your feedback is shared with the relevant teams.

Thanks again for taking the time to share your experience!

Verified User in Manufacturing
AM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"Simple, Feature-Rich Experience Backed by Great Customer Support"
5/5
What do you like best about Linnworks?

Great customer support, a simple and easy-to-use experience, and a nice variety of features. Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

Some features are starting to feel outdated and could use an update or rework, such as the Template Designer and the Rules Engine. Overall, it feels like Linnworks needs more developers to keep up with ongoing improvements and maintenance. Review collected by and hosted on G2.com.

Response from Lucy Allen of Linnworks

Thank you for your thoughtful review and for sharing your experience with Linnworks!

We're delighted to hear that you've had a positive experience with our customer support team and that you find the platform easy to use. It's great to know that Linnworks has helped you stay ahead of changing shipping regulations and supported your move to paperless fulfillment, reducing picking errors and improving operational efficiency.

We also appreciate your honest feedback about areas such as the Template Designer and Rules Engine. We're continuously investing in the platform and customer feedback like yours is invaluable in helping us prioritise future improvements. It's also great to hear that you feel listened to, our customers play a vital role in shaping the future of Linnworks.

Thank you again for your support and for being a valued member of the Linnworks community.

Shaun O.
SO
Shaun O.
Mill Hill Nursery & Direct Plants
Small-Business (50 or fewer emp.)
"Bulletproof Solution with Fantastic Onboarding"
5/5
What do you like best about Linnworks?

I find Linnworks user-friendly once you get the hang of it, even though it looks quite technical at first. It's very quick and efficient. The onboarding and training were fantastic. I'd also class Linnworks as being bulletproof, which is great for marketplace management and the core operations of our business. Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

I sometimes encounter a broken link between the channel and other elements in Linnworks, which I feel could be improved. Review collected by and hosted on G2.com.

Response from Lucy Allen of Linnworks

Thank you for your wonderful review Shaun!

It's amazing to hear that your onboarding experience set you up for success and that Linnworks has become such a reliable part of your day-to-day operations.

We also appreciate your feedback regarding the occasional broken link between your sales channel and Linnworks. Reliability is incredibly important to us and we'll ensure your comments are shared with our Product and Engineering teams as they continue to enhance the platform.

Thank you again for your feedback and for trusting Linnworks to support your business.

Robert F.
RF
Robert F.
Small-Business (50 or fewer emp.)
"Streamlined Order Management with Vast Integrations"
4.5/5
What do you like best about Linnworks?

I like that Linnworks is easy to learn and use. It's great for order management and stock, saving me time while maintaining accuracy. I also appreciate the vast integrations available. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

It would be nice to have Royal Mail Click and Drop as an integration if they could get Royal Mail to agree. Review collected by and hosted on G2.com.

Response from Ella Clay of Linnworks

Hi,

Thank you so much for taking the time to leave a review! We're delighted to hear that you find Linnworks easy to use, learn, and scale as your business grows. It's especially great to know that new team members can get up to speed quickly, and that our onboarding videos helped make your initial setup straightforward.

We're also pleased that Linnworks is helping you make more informed purchasing decisions with stock planning. Knowing the platform is supporting both your inventory management and your team's efficiency is exactly what we aim for.

Thank you again for your review and for being a valued part of the Linnworks community!

Brandon H.
BH
Brandon H.
warehouse/logistics director
Small-Business (50 or fewer emp.)
"Amazing Customer Relations That Bring Big Business to Everyday People"
5/5
What do you like best about Linnworks?

Customer relations are amazing. they bring big business to everyday people if your smart enough to use all of skuvault not just one piece of the puzzle then it will save you 5 times the cost. Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

wish they had a preorder system that we could leverage in skuvault Review collected by and hosted on G2.com.

Response from Lucy Allen of Linnworks

Thank you for taking the time to share your experience with us Brandon.

We're delighted to hear that our Customer Success team has made such a positive impression and that SkuVault is helping you maximise the value of your payroll budget. It's especially great to hear that you're seeing the benefits of using the platform more broadly, as that's exactly what we aim to help our customers achieve.

We also appreciate your feedback about preorders in SkuVault. Customer feedback like yours plays an important role in shaping our product roadmap, and we'll be sure to share this with our Product team as they continue to evaluate future enhancements.

Thanks again for your review and for being part of the Linnworks community!

Eldair C.
EC
Eldair C.
Head of Ecommerce
Small-Business (50 or fewer emp.)
"One Central Platform for Managing Listings and Processing Orders"
4/5
What do you like best about Linnworks?

1 central software to manage listings, and process orders Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

The interface could be improved. It hasn't changed much over the years and could be made more user friendly Review collected by and hosted on G2.com.

Response from Ella Clay of Linnworks

Hi Eldair, thank you so much for taking the time to leave us a review!

We're so pleased to hear Linnworks is helping you manage inventory, orders, and listings across multiple channels, helping prevent overselling and streamlining your operations.

We also appreciate your feedback on the interface. We're always looking at ways to improve the user experience, so it's valuable to hear your thoughts.

Thanks again for your support!

Shreejal M.
SM
Shreejal M.
Full-stack Developer
Retail
Small-Business (50 or fewer emp.)
"Centralized Order Management Made Easy"
4/5
What do you like best about Linnworks?

I really like the central management of orders in Linnworks. Having a centrally managed orders screen and a central panel for all our orders, prices, etc., makes it really convenient and easy to process orders. The setup was really easy too; we can configure everything with just the click of a button. Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

The APIs could be improved. There's a lot of security issues on the API side, and the general quality of the API could be improved. Documentations should also be updated to include the structured responses in a more verbose way. Review collected by and hosted on G2.com.

Response from Ella Clay of Linnworks

Hi Shreejal!

Thank you for taking the time to share your feedback—we’re really glad to hear that centralised order management is making a positive impact on your day-to-day operation, helping streamline your catalogue, pricing, and order processing.

We also appreciate your feedback on our API's, insights like yours are invaluable in helping shape these improvements.

Thanks again for your feedback and for being a valued Linnworks customer.

Barney S.
BS
Barney S.
Head of e-commerce & Marketplace
Small-Business (50 or fewer emp.)
"Seamless Multi-Marketplace ERP Stock Sync"
4.5/5
What do you like best about Linnworks?

Linking multiple marketplaces to our ERP stock Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

Can't upload video to multiple platforms Review collected by and hosted on G2.com.

Response from Ella Clay of Linnworks

Hi Barney,

Thank you for taking the time to leave us a review.

We’re so glad Linnworks is helping you bring stock, orders, pricing and content together in one place, while keeping your marketplace inventory connected to your ERP.

Thank you again for sharing your experience, we really appreciate it

Artyom G.
AG
Artyom G.
Ecommerce Manager
Small-Business (50 or fewer emp.)
"Lots of Integrations That Keep Our Order Flow Running Smoothly"
4/5
What do you like best about Linnworks?

It offers lots of integrations and has been a big help in keeping our order flow running smoothly. Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

The listing tool is a bit tricky, as it flags errors even when the information is correct. Review collected by and hosted on G2.com.

Response from Ella Clay of Linnworks

Hi Artyom

Thank you for your review! We’re delighted to hear that Linnworks has helped streamline your order flow and make inventory management more organised and manageable for your team. Saving hours of manual processing each day is exactly the kind of impact we aim to deliver.

We also appreciate your honest feedback on the listing tool, it is incredibly valuable as we continue to improve the experience.

Thanks again for taking the time to share your experience with Linnworks!