League Reviews & Product Details

Amazing support staff, usually excellent ticket approval times. I enjoy the UX as well. The marketplace option is great, easy to navigate and use. Big fan of the idea in general, and it's execution. Review collected by and hosted on G2.com.

For the past month, ticket approval time has been significantly delayed. People have been waiting weeks for their claims to be processed, as opposed to the hours that it used to be. Very disappointing given the gravity of the consequences this could result in for people's lives and financial stability, all with no proactive communication from the company on the delays or an understanding of when times will return to normal.

I'm not sure why this sudden change took place, but it's disappointing that there's not capacity or process to handle high volume. The support team has been very kind, and I believe they're doing the best they can given whatever parameters they were given. Review collected by and hosted on G2.com.

Great insights and daily activities. Great concept! Review collected by and hosted on G2.com.

Takes a long time to accumulate points for any of the rewards Review collected by and hosted on G2.com.

Lots of learning opportunities regarding self-care. Excellent employee benefits and rewards available. Simple tasks earn points which are extremely easy to do and keep employees engaged regularly. Review collected by and hosted on G2.com.

The app itself sometimes freezes or crashes. It can be a bit slow and some screens will not load and requires force quitting the app to reset it. Another issue with the app is the login does not work with password managers. Fields are not set up properly to have the password populated by the password manager. Review collected by and hosted on G2.com.

Ease of use, additional resources related to health and wellness, support team that is relatively responsive. Review collected by and hosted on G2.com.

It could take a while before the support team is able to give the answer you need although they are responsive to begin with. Integrations with other systems is cumbersome. Review collected by and hosted on G2.com.

The visual elements of League are a plus as is the ease of navigation. Review collected by and hosted on G2.com.

Some of the tech is a little bit wonky and it impacts the user experience. As an example, the Journey in League frequently freeze and cannot be completed without intervention by customer support. The support team is a bit slow and is not the best at providing timely and accurate support. Review collected by and hosted on G2.com.

Support replies are fast, concise and precise. Even when there are communication or system issues I had 100% satisfactory driver resolution with your support so far. Congratulations to all chat staff and to all that build the reference and help material. Outstanding. Review collected by and hosted on G2.com.

It would be lovely to have a bit more flexibility with our league credit after we chose to allocate it to LSA. A lot can change in a few months for a family, and it would bring your service to another level if there was the possibility of at least a percentage of flexible allocation (resources that could be used in more than one feature and are always spent last only after other resources are over when applying for claims). Review collected by and hosted on G2.com.

League provides the fastest claim. Hassle-free approval. Very easy navigation on the website. Even customer service is always available and they make sure that we are satisfied. They provide clear and understandable information. Moreover, we get motivated by health program activities which is so amazing. Review collected by and hosted on G2.com.

It's a very small wallet. Like it's not sufficient for the whole family for entire year. Also, I can't use the wellness spending allowance for my dependents. Review collected by and hosted on G2.com.

Simplicity and how fast I get my reimbursement. Super easy to see what amounts I have left in my wallet via my phone/the app. By far one of the best medical insurance companies I have ever had. Review collected by and hosted on G2.com.

I find sometimes when loading the LifeMarket, when I get promotion/alerts via the app, I find it's slow to load, it might have to do with the fact that it's redirecting me to a web browser instead of within the app. Thus I tend to view Lifemarket, via my desktop now. Review collected by and hosted on G2.com.

All of my benefits cards are in one place. Submitting an expense report takes only a few minutes. I can join challenges and earn points that can be redeemed for other lifestyle items. Review collected by and hosted on G2.com.

The login tools need work. I have authenticated myself for FaceID multiple times and the authentication has held for at most a few days. Ideally I would like to be able to use it to login always, not just to keep me logged in for a short session. Review collected by and hosted on G2.com.

Many different health topics are covered. Can earn points for getting healthy. Quick access to benefits coverage/info. Quick response with chat feature when need questions answered right away. Review collected by and hosted on G2.com.

Would be nice to see what coverage / portion of coverage we have used. Would be nice to be able to save some of the content from the focus areas or have some way to review ones you have completed. Some had really good info but I can't seem to find a way to go back into them unless you wait until you have completed and then go back and redo them. Review collected by and hosted on G2.com.