Thoropass Pricing Overview

Intuitive and easy-to-follow product with ready-built templates. Also, exceptional customer support. All at a very reasonable price. Review collected by and hosted on G2.com.

I haven't found anything to dislike so far. Review collected by and hosted on G2.com.

There overall customer support and account management has been great. The team has always been helpful with questions and they provide answers quickly. Review collected by and hosted on G2.com.

The user experience of the Thoropass application could be designed better. It's lacking some features. It shows Tasks, but has no way to easily view past tasks completed and manage recurring tasks. It's more of a hack that our AM showed us. So trying to keep track of what tasks are due next month, next quarter, etc is difficult. It could be easily resolved with a Calendar and simple recurring task management.

The initial sales process was rough. We were very close to ending conversations with our sales rep. Looking back at it, I think the sales rep just didn't have great industry experience and may have been green. The sales rep's responses just came off as very shady and misleading. We couldn't get a straight answer on cost. Eventually, we had it escalated to some one in management who was able to articulate the cost of the platform. Review collected by and hosted on G2.com.