Klara Pricing

Deborah K.

Certified medical assistant

Enterprise (> 1000 emp.)

11/6/2025

Guest users or non-business users of the software, not included in G2 scores.

"Klara and its effective use."

5/5

What do you like best about Klara?

I love how easy it is to use and communicate with patients. Review collected by and hosted on G2.com.

What do you dislike about Klara?

There is nothing that I have found that I dislike with klara. Everything is going well. Review collected by and hosted on G2.com.

Response from Travis Wachter of Klara

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We value your feedback, Deborah! Thank you for choosing to share your experience.

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

7/29/2025

"Working with Klara"

4.5/5

What do you like best about Klara?

What I like best about Klara is its simple, user-friendly messaging system that feels just like texting. It makes communication between patients and healthcare staff quick, clear, and organized. I also appreciate how it integrates smoothly with our existing systems, saving time and reducing phone call volume. Overall, Klara improves efficiency while keeping patient care personal and responsive. Review collected by and hosted on G2.com.

What do you dislike about Klara?

One downside of Klara is that it relies heavily on patients being comfortable with texting and smartphones, which can be challenging for older or less tech-savvy users. Sometimes notifications can be missed, leading to delays in communication. The platform also lacks more advanced automation or customization options for certain workflows. While overall effective, there's still room for improvement in adapting to diverse patient needs and preferences. Review collected by and hosted on G2.com.

What problems is Klara solving and how is that benefiting you?

Klara is solving the problem of inefficient, time-consuming phone communication in healthcare settings. By offering secure, text-based messaging, it reduces phone tag and frees up staff time for more meaningful tasks. It also improves response times and keeps all patient conversations documented in one place. This has led to better patient satisfaction, streamlined workflows, and less stress for our team. Review collected by and hosted on G2.com.

Response from Danielle Corrales of Klara

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Thank you so much for taking the time to leave a review! We are happy to hear about how much you are enjoying Klara.

4.6 out of 5 stars

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