# Doxy.me vs Klara Comparison

| | Doxy.me | Klara | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 98 | 112 | 
| **Largest Market Segment** | Small-Business (84.7% of reviews) | Small-Business (75.7% of reviews) | 
| **Entry Level Price** | $0.00 1 Provider Per Month | No pricing available | 

---
## Top Pros & Cons

### Doxy.me

Pros:
- Ease of Use (4 reviews)
- Easy Access (1 reviews)

Cons:
- Video Conferencing Issues (1 reviews)

### Klara

Pros:
- Communication (24 reviews)
- Ease of Use (21 reviews)

Cons:
- Limited Features (6 reviews)
- Communication Issues (5 reviews)

---
## Ratings Comparison
| Rating | Doxy.me | Klara | 
|---|---|---|
  | **Meets Requirements** | 9.2 (63 reviews) | 9.2 (85 reviews) | 
  | **Ease of Use** | 9.4 (69 reviews) | 9.2 (87 reviews) | 
  | **Ease of Setup** | 9.9 (16 reviews) | 9.3 (58 reviews) | 
  | **Ease of Admin** | 9.6 (12 reviews) | 9.5 (34 reviews) | 
  | **Quality of Support** | 8.2 (53 reviews) | 9.0 (79 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (11 reviews) | 9.0 (33 reviews) | 
  | **Product Direction (% positive)** | 7.8 (64 reviews) | 9.0 (83 reviews) | 

---
## Pricing

### Doxy.me

#### Entry-Level Pricing

Plan: Free

Price: $0.00 1 Provider Per Month

Description: We believe that everyone should have access to telemedicine and cost should not stand in the way of delivering equitable virtual care.

Key Features:
- Unlimited call minutes
- Meets HIPAA requirements
- Free BAA agreement

[Browse all 4 editions](https://www.g2.com/products/doxy-me/pricing)

#### Free Trial

Yes

### Klara

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Doxy.me** | N/A | N/A |
| **Klara** | 9.4/10 | 59 |

#### Platform

| Feature | Doxy.me | Klara | 
|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | Not enough data | 9.4 (55 reviews) | 
| **Compliant Texting - HIPAA Compliant Messaging** | Not enough data | 9.5 (55 reviews) | 
| **Compliant Emailing - HIPAA Compliant Messaging** | Not enough data | Feature Not Available | 
| **Clinical Communication - HIPAA Compliance** | Not enough data | 9.3 (54 reviews) | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | Not enough data | 9.5 (55 reviews) | 
| **Operating Systems - HIPAA Compliant Messaging** | Not enough data | 9.4 (52 reviews) | 
| **Message Lifespan - HIPAA Compliant Messaging** | Not enough data | 9.4 (52 reviews) | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | Not enough data | 9.3 (55 reviews) | 

### Patient Intake

| Product | Score | Reviews |
|---|---|---|
| **Doxy.me** | N/A | N/A |
| **Klara** | 9.2/10 | 25 |

#### Patient Convenience 

| Feature | Doxy.me | Klara | 
|---|---|---|
| **Tablets and Kiosks** | Not enough data | 9.3 (25 reviews) | 
| **Payment Collection** | Not enough data | 9.1 (24 reviews) | 
| **Form Workflow** | Not enough data | 9.6 (23 reviews) | 
| **Patient Check-in** | Not enough data | 9.6 (23 reviews) | 
| **Mobile Patient Intake** | Not enough data | 9.7 (23 reviews) | 

#### Administration 

| Feature | Doxy.me | Klara | 
|---|---|---|
| **Patient Data Transfer** | Not enough data | 9.3 (23 reviews) | 
| **HIPAA Compliance** | Not enough data | 9.4 (24 reviews) | 
| **Insurance Credentialing** | Not enough data | 8.6 (23 reviews) | 
| **ID Verification** | Not enough data | 8.6 (23 reviews) | 
| **Appointment Scheduler Integration** | Not enough data | 8.7 (22 reviews) | 
| **E-Signature** | Not enough data | 9.0 (22 reviews) | 

### Patient Engagement

| Product | Score | Reviews |
|---|---|---|
| **Doxy.me** | N/A | N/A |
| **Klara** | 8.9/10 | 75 |

#### Patient-Centered Functions

| Feature | Doxy.me | Klara | 
|---|---|---|
| **Online Presence Management** | Not enough data | 9.1 (63 reviews) | 
| **Patient Feedback Management** | Not enough data | 9.1 (62 reviews) | 
| **Patient Portal** | Not enough data | 8.1 (19 reviews) | 
| **Patient Communications** | Not enough data | 9.3 (58 reviews) | 
| **Integration with Wearables** | Not enough data | Feature Not Available | 

#### Operations

| Feature | Doxy.me | Klara | 
|---|---|---|
| **Workflow Management** | Not enough data | 9.2 (70 reviews) | 
| **Interoperability** | Not enough data | 9.0 (65 reviews) | 
| **Digital Intake Forms** | Not enough data | 8.9 (66 reviews) | 
| **Engagement Measuring** | Not enough data | 9.2 (64 reviews) | 
| **Patient Satisfaction Management** | Not enough data | 9.0 (56 reviews) | 
| **EHR Integration** | Not enough data | 8.9 (52 reviews) | 
| **IPC Systems Integration** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | Doxy.me | Klara | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 8.6 (16 reviews) | 

### Telemedicine

| Product | Score | Reviews |
|---|---|---|
| **Doxy.me** | 8.6/10 | 47 |
| **Klara** | 9.4/10 | 22 |

#### Technology

| Feature | Doxy.me | Klara | 
|---|---|---|
| **Telecommunications** | 9.2 (46 reviews) | 9.5 (22 reviews) | 
| **Low Bandwidth Support** | Feature Not Available | 9.8 (20 reviews) | 
| **EHR Integration** | 7.7 (19 reviews) | 8.9 (20 reviews) | 

#### Administration

| Feature | Doxy.me | Klara | 
|---|---|---|
| **Practice Branding** | 8.6 (22 reviews) | 8.9 (20 reviews) | 
| **Practice Specific** | 9.0 (35 reviews) | Feature Not Available | 
| **Charting And Documentation** | 6.5 (16 reviews) | Feature Not Available | 

#### Compliance

| Feature | Doxy.me | Klara | 
|---|---|---|
| **HIPAA Compliance** | 9.7 (47 reviews) | 9.6 (22 reviews) | 
| **State Regulation Compliance** | 9.6 (40 reviews) | 9.7 (19 reviews) | 

---
## Categories
**Shared Categories (1):** [Telemedicine Software](https://www.g2.com/categories/telemedicine)


**Unique to Klara (4):** [Patient Intake Software](https://www.g2.com/categories/patient-intake), [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling)


---
## Reviewer Demographics

### By Company Size

| Segment | Doxy.me | Klara | 
|---|---|---|
| **Small-Business** | 84.7% | 75.7% | 
| **Mid-Market** | 11.2% | 20.4% | 
| **Enterprise** | 4.1% | 3.9% | 

### By Industry

#### Doxy.me

- **Mental Health Care:** 43.9%
- **Hospital & Health Care:** 16.3%
- **Health, Wellness and Fitness:** 16.3%
- **Medical Practice:** 10.2%
- **Individual & Family Services:** 4.1%
- **Alternative Medicine:** 3.1%
- **Non-Profit Organization Management:** 2.0%
- **Professional Training & Coaching:** 1.0%
- **Medical Devices:** 1.0%
- **Government Relations:** 1.0%
- **Other:** 1.0%

#### Klara

- **Medical Practice:** 43.7%
- **Hospital & Health Care:** 35.0%
- **Health, Wellness and Fitness:** 7.8%
- **Mental Health Care:** 2.9%
- **Alternative Medicine:** 2.9%
- **Plastics:** 1.9%
- **Media Production:** 1.0%
- **Insurance:** 1.0%
- **Human Resources:** 1.0%
- **Cosmetics:** 1.0%
- **Other:** 1.9%

---
## Alternatives

### Alternatives to Doxy.me

- [SimplePractice](https://www.g2.com/products/simplepractice/reviews) — 4.1/5 stars (127 reviews)
- [VSee](https://www.g2.com/products/vsee/reviews) — 3.9/5 stars (15 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (336 reviews)
- [Mend](https://www.g2.com/products/mend/reviews) — 4.7/5 stars (128 reviews)
- [Updox](https://www.g2.com/products/updox/reviews) — 4.4/5 stars (103 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [OhMD](https://www.g2.com/products/ohmd/reviews) — 4.8/5 stars (170 reviews)
- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (329 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.8/5 stars (301 reviews)

### Alternatives to Klara

- [OhMD](https://www.g2.com/products/ohmd/reviews) — 4.8/5 stars (170 reviews)
- [Artera](https://www.g2.com/products/artera/reviews) — 4.8/5 stars (88 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Luma Health](https://www.g2.com/products/luma-health/reviews) — 4.8/5 stars (84 reviews)
- [Phreesia](https://www.g2.com/products/phreesia/reviews) — 3.9/5 stars (45 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (336 reviews)
- [SimplePractice](https://www.g2.com/products/simplepractice/reviews) — 4.1/5 stars (127 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (552 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4052 reviews)

---
## Top Discussions

### Doxy.me

- Title: [Is there a time limit on Doxy me?](https://www.g2.com/discussions/is-there-a-time-limit-on-doxy-me) — 1 comment
  > **Top comment:** "Comment deleted by user."
- Title: [Is the free version of Doxy me Hipaa compliant?](https://www.g2.com/discussions/is-the-free-version-of-doxy-me-hipaa-compliant) — 1 comment *(includes official response)*
  > **Top comment:** "Doxy.me was created specifically for healthcare, so it is always HIPAA compliant. Every doxy.me plan—including the Free plan—comes with a business associate..."
- Title: [How do you use Doxy as a patient?](https://www.g2.com/discussions/how-do-you-use-doxy-as-a-patient) — 1 comment
  > **Top comment:** "As a patient, your provider will email or text you a unique web link (no credentials needed to log in), it takes you to their virtual waiting room, you..."
- Title: [What is Doxy me used for?](https://www.g2.com/discussions/what-is-doxy-me-used-for) — 1 comment
  > **Top comment:** "free (or very inexpensive paid solution) for teleheath visits - easy to set up and BAA available for HIPAA compliance"
- Title: [Screen Sharing](https://www.g2.com/discussions/34690-screen-sharing) — 1 comment, 1 upvote
  > **Top comment:** "Thanks for your question. Screen sharing is available in the Professional-level subscription. "

### Klara

- Title: [What does Klara do?](https://www.g2.com/discussions/what-does-klara-do) — 1 comment
  > **Top comment:** "I used them for communicating with my patients and sending customizable intake forms (via jotforms).  Evidently they also do much more.  They are also wicked..."
- Title: [What is Klara app?](https://www.g2.com/discussions/what-is-klara-app) — 1 comment *(includes official response)*
  > **Top comment:** "Comment deleted by user."
- Title: [How much does Klara cost?](https://www.g2.com/discussions/how-much-does-klara-cost) — 1 comment
  > **Top comment:** "Too much for a solo practice.  There are less expensive options that do the same thing. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/doxy-me-vs-klara)