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Compare Klara and OhMD 
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At a Glance
Market Segments
Small-Business (75.5% of reviews)
Small-Business (53.8% of reviews)
Entry-Level Pricing
No pricing available
Starting at $300.00 Per Month
Klara
Star Rating
(110)4.6 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about KlaraOhMD
Star Rating
(170)4.8 out of 5
Market Segments
Small-Business (53.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $300.00 Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Klara excels in Patient Case Management with a score of 9.6, highlighting its intuitive interface and seamless workflow, while OhMD, although strong, scores slightly lower at 9.3 in Referrals Management, indicating a potential area for improvement in managing patient referrals.
- Reviewers mention that OhMD shines in Quality of Support, achieving a score of 9.8, with many users praising the responsiveness and helpfulness of the support team, whereas Klara's support quality is rated at 8.9, suggesting that users may experience longer wait times or less comprehensive assistance.
- G2 users indicate that OhMD offers superior HIPAA Compliance features, scoring a perfect 10.0, which reassures users about data security, while Klara, with a score of 9.6, still meets compliance but may not provide the same level of confidence in regulatory adherence.
- Users on G2 highlight that OhMD's Patient Portal is particularly robust, scoring 9.4, allowing for better patient engagement and communication, whereas Klara's Patient Portal is rated lower at 7.9, suggesting it may lack some functionalities that enhance patient interaction.
- Reviewers say that Klara's Workflow Management is rated at 9.2, which is effective for small practices, but OhMD outperforms with a score of 9.6, indicating a more streamlined process that could lead to increased efficiency in daily operations.
- Users report that OhMD's EHR Integration is rated at 9.5, making it easier to connect with existing systems, while Klara's score of 8.8 suggests that users may face challenges in integrating with their current EHR systems, potentially leading to workflow disruptions.
Pricing
Entry-Level Pricing
Klara
No pricing availableOhMD
Communicate
Starting at $300.00
Per Month
Turn endless phone calls into simple, secure digital conversations managed from a single inbox. Two-way texting, call deflection, video visits, web chat, voicemail transcription, and broadcast messaging free staff from phones and make communication effortless.
- Two-way SMS & Secure Texting
- Text-enabled Landline
- Unified Inbox for All Communications
Free Trial
Klara
No trial information availableOhMD
No trial information availableRatings
Meets Requirements
9.2
85
9.5
139
Ease of Use
9.2
87
9.5
139
Ease of Setup
9.3
58
9.6
64
Ease of Admin
9.5
34
9.2
53
Quality of Support
9.0
79
9.8
126
Has the product been a good partner in doing business?
9.0
33
9.6
52
Product Direction (% positive)
9.0
83
9.5
131
Features by Category
Information Flow
Not enough data
9.7
54
Not enough data
9.1
47
Not enough data
9.2
45
Patient Experience
Not enough data
8.8
42
Not enough data
9.2
50
Not enough data
9.8
54
Not enough data
9.7
51
Platform
9.4
55
9.8
102
9.5
55
9.8
104
Feature Not Available
Feature Not Available
9.3
54
9.8
99
9.5
55
9.8
103
9.4
52
9.7
98
9.4
52
Feature Not Available
9.3
55
9.7
94
Patient Convenience
9.3
25
Not enough data
9.1
24
Not enough data
9.6
23
Not enough data
9.6
23
Not enough data
9.7
23
Not enough data
Administration
9.3
23
Not enough data
9.4
24
Not enough data
8.6
23
Not enough data
8.6
23
Not enough data
8.7
22
Not enough data
9.0
22
Not enough data
Patient-Centered Functions
9.1
63
9.4
62
9.1
62
9.3
61
8.1
19
9.3
58
9.3
58
9.9
85
Feature Not Available
8.8
52
Operations
9.2
70
9.6
74
9.0
65
9.4
57
8.9
66
9.2
66
9.2
64
9.1
61
9.0
56
9.3
61
8.9
52
9.2
65
Feature Not Available
9.2
48
Generative AI
8.6
16
7.3
17
Technology
9.5
22
9.7
37
9.8
20
9.8
30
8.9
20
9.6
30
Administration
8.9
20
9.7
32
Feature Not Available
9.9
32
Feature Not Available
9.0
10
Compliance
9.6
22
10.0
38
9.7
19
10.0
36
Categories
Categories
Shared Categories
Klara and OhMD are categorized as Patient Intake, Patient Engagement, HIPAA Compliant Messaging, Telemedicine, and Patient Scheduling
Unique Categories
Klara has no unique categories
OhMD is categorized as Patient Relationship Management (PRM)
Reviews
Reviewers' Company Size
Klara
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OhMD
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
43.7%
Hospital & Health Care
35.0%
Health, Wellness and Fitness
7.8%
Mental Health Care
2.9%
Alternative Medicine
2.9%
Other
7.8%
Medical Practice
39.1%
Hospital & Health Care
32.0%
Health, Wellness and Fitness
8.9%
Mental Health Care
6.5%
Individual & Family Services
5.3%
Other
8.3%
Discussions
What is Klara app?
1 Comment
AC
An app to download onto your mobile device. It was difficult for my patients to consistently log into the app. Only about 70% of patients would read any...Read more
How much does Klara cost?
1 Comment
AC
Too much for a solo practice. There are less expensive options that do the same thing. Read more
What does Klara do?
1 Comment
AC
I used them for communicating with my patients and sending customizable intake forms (via jotforms). Evidently they also do much more. They are also wicked...Read more
OhMD has no discussions with answers
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