Kissflow Reviews & Product Details

With a clean UI and low-code tools, Kissflow makes it easy for business teams to design and manage workflows on their own, reducing day-to-day dependence on IT. Review collected by and hosted on G2.com.

can feel limiting once processes become complex and highly customised, especially when have advanced integrations. Review collected by and hosted on G2.com.

Kissflow has been a solid tool for managing our workflows, especially in the Procure-to-Pay (P2P) process. It helps us streamline everything from purchase requisitions to approvals, PO generation, and vendor payments—all in one place. The ability to customize forms and automate approvals has really improved our turnaround time. It’s easy for users across departments to collaborate, and tracking the status of requests is super transparent. While it may not have all the depth of a full ERP system, for mid-sized operations, it covers the essentials really well and keeps things efficient. Review collected by and hosted on G2.com.

it does have a few limitations. The reporting and analytics features could be more robust—custom reports aren’t always easy to configure. Sometimes, the platform feels too rigid for handling more complex or dynamic workflows, especially in the P2P cycle where integration with external systems (like ERPs or accounting software) is crucial. Also, user permissions and role settings can be a bit tricky to manage at scale. Lastly, the pricing can feel steep if you need advanced features or scale up usage across multiple teams. Review collected by and hosted on G2.com.

The drag‑and‑drop workflow builder, clean layout, and self‑explanatory form‐builders make it easy even for non‑technical users to set up and use.

Users appreciate being able to automate processes, build forms and workflows without writing code. This speeds up implementation and reduces dependence on IT or developers.

Kiss - flow helps reduce manual tasks, make approvals faster, cut down turnaround times, eliminate paperwork and bottlenecks.

Users frequently report that the support teams are responsive and helpful when setting up workflows or resolving issues. Review collected by and hosted on G2.com.

Reports of the software being slow to load, or crashing occasionally. Review collected by and hosted on G2.com.

Kissflow is simply amazing! It's the primary document platform in our organisation, for Organized Document Management and Approval Workflow. As the Business Systems Analyst, I manage the workflow design and implementation, and it's really easy to use, and flexible to suit different workflow process needs. We use Kissflow for all document approvals, eliminating paper shuffling across the entire organisation. Highly recommended any day! Review collected by and hosted on G2.com.

I wish it had a scripting engine where I can further extend the app to very custom needs. It has impressive no-code integrations built in, but with a scripting engine, I could take full control of how I want it to work. Review collected by and hosted on G2.com.

The platform allows you to maintain control over each step of the contract cycle. Review collected by and hosted on G2.com.

The process of reviewing and editing legal documents requires using other tools such as email, Slack, Word, etc. It does not allow reviewing on the platform. Review collected by and hosted on G2.com.

The process of P2P, ease of flow, new feature, and flexibilty. Review collected by and hosted on G2.com.

The integration failure occurring, stuck in the process. Review collected by and hosted on G2.com.

It's allowing our organisation to be more agile by helping citizen developer users digitalize processes faster!

Thanks to the community we're always up to date with the latest features and we can ask for help easily.

We've been using it for over a year now and the implementation in the company has been smooth enough thanks to the APIs. Review collected by and hosted on G2.com.

Some permissions are not consistent within the platform. You can notice some items have been developed by different teams.

There should be more privacy-focused features. By default data within processes are shared with everyone, I need to manually mark the process as private. Review collected by and hosted on G2.com.

I love the easy visuals - so many programs I've used in the past are clunky and difficult to navigate. Kissflow is easy on the eye. I love that I can be in control of changes and updates and that I don't have to rely on anyone else to make the changes for me. I love that as I learn the capabilities, my workflows have evolved into a type of office assistant. It has made training a breeze because the workflows guide the employees with check boxes and preprogrammed explanations. Getting started is very easy and customer service is epic. Kissflow is now an integral part of our daily office routine. It's marvelous! Review collected by and hosted on G2.com.

I cannot think of any downsides - the customer service is excellent, the product is excellent. Review collected by and hosted on G2.com.

There are quite a few features that usually require customization, but in Kissflow they can be configured to accommodate business processes.

The support and response time from the Kissflow team has been excellent.

Integrating by sending data masters into Kissflow has been seamless and it utilizes API Endpoints that accept JSON payloads that are very easy to implement. Review collected by and hosted on G2.com.

The integration from Kissflow to any system outside requires reaching out to Support to make modifications, as that is not something exposed to the Kissflow Administrator. Review collected by and hosted on G2.com.

Kissflow's drag and drop features has helped us immensely in streamlining workflows. Since it is low code, it is also very citizen-developer friendly. It also supports Javascript, that has allowed us to make some customizations. Seamless integration with other platforms is also a very big plus point for our organization. Customer support is another very valuable addition from Kissflow. CSR's are almost always available to help us. Review collected by and hosted on G2.com.

Although Kissflow does support customization, it often feels very limited. For example, in one of our use-cases, we wanted to use sequence numbers/request number in a table but Kissflow was not able to accommodate that. Reporting features can also be enhanced. Review collected by and hosted on G2.com.