JustFOIA Reviews & Product Details

With JustFOIA, managing records requests has never been easier! This flexible and configurable solution walks you through every step of the way - from intake to delivery. Automation capabilities save time on tedious tasks like reminders, communication with requesters/responders, and redaction - just to name a few. It's no wonder why public sector agencies across the nation choose JustFOIA as their go-to records requests software!

Seller

MCCi

Discussions

JustFOIA Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Bonnie Hutchinson

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

8 months

View More Pricing Information

Top-Rated Alternatives

CivicPlus NextRequest

View All Alternatives

User Insights

Average based on 34 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

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JustFOIA Integrations

(6)

Integration information sourced from real user reviews.

G2 reviews are authentic and verified.

Here's how.

MV

Martha V.

Paralegal

Mid-Market (51-1000 emp.)

6/23/2021

"Paralegal"

5/5

What do you like best about JustFOIA?

I love how user-friendly it is. Many of the features are simple to use and self-explanatory. Review collected by and hosted on G2.com.

What do you dislike about JustFOIA?

The only downside that I have encountered is the loading speed and the memory capacity. Review collected by and hosted on G2.com.

Response from Audrey Copeland of JustFOIA

Martha, thank you so much for your kind review.

While upload speed can be impacted by your organizations internet speed bandwidth, we have taken some liberties to further optimize our system to improve this in the past 90 days. This optimization should lead to a substantial improvement in speed.

For memory capacity there should be no limit to the size of your uploads. Please feel free to reach out to our customer success team and we will be more than happy to look further into this for you by visiting https://www.justfoia.com/customer-support/ or email us at customersuccess@justfoia.com.

Thank you for being such a valued customer!

Validated ReviewerSource: Organic

AG

Verified User in Government Administration

Mid-Market (51-1000 emp.)

5/28/2021

"The Best Software for PRR"

5/5

What do you like best about JustFOIA?

That everything is in one place as well as the payment portal. Review collected by and hosted on G2.com.

What do you dislike about JustFOIA?

So far, I have no dislikes for the system. Review collected by and hosted on G2.com.

Current UserValidated ReviewerSource: Organic

AG

Verified User in Government Administration

Small-Business (50 or fewer emp.)

5/17/2021

"Records clerk one year"

5/5

What do you like best about JustFOIA?

That everything is in one place, organized, users are accountable, and excellent customer support! Review collected by and hosted on G2.com.

What do you dislike about JustFOIA?

There is no option for folders in Response Docs, they all go in and get mixed together. Hard to fix if a mistake happens. When uploading larger amounts of documents to Response Docs, sometimes they don't all go into Response Docs, and we do not know which ones did not go. Review collected by and hosted on G2.com.

Response from Audrey Copeland of JustFOIA

Thanks for taking the time to submit your review for our software. Your voice is heard and we shared your feedback with our development team for future updates. The new ideas portal will be available on our website October 1. We'd love for you to continue to share your feedback and others can vote on them as well!

Validated ReviewerSource: Organic

UG

Verified User in Government Administration

Small-Business (50 or fewer emp.)

11/6/2019

"Well orgnize application easy to follow."

5/5

What do you like best about JustFOIA?

Easy to use, Well organize the team rolls within the application. Review collected by and hosted on G2.com.

What do you dislike about JustFOIA?

No sure what is I dislike from the application. Review collected by and hosted on G2.com.