JustFOIA Features
Request Management (8)
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Online Forms
Supports custom request forms to be built and integrated directly into a website or portal.
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Workflow Assignment
Converts requests into tickets and fields them to the appropriate staff member for follow-up.
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Payment Processing
Calculates and collects payment for requested materials online.
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Public Database
Allow catch-all search functionality to locate records.
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Common Documents
Allow commonly requested documents to be uploaded to bypass a need for submitting requests.
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Digital Storage
Allows public records to be indexed and securely stored electronically for quick retrieval.
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Role-Based Permissions
Secures information by redacting or un-redacting based on established permissions.
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Audit Trail
Ensures compliance by tracking all steps of records requests and associated communications.
Workflow Management (3)
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Automated Reminders
Provides notifications and emails for due dates or required actions.
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Communication Tools
Allows internal users to create discussions on specific requests prior to releasing information; allows requesters to communicate with agency staff throughout the process.
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Cross-Department Collaboration
Enables multiple government departments to respond to a specific record request.
Reporting (2)
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Dashboards
Provides customizable dashboards to visualize request trends.
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Basic Reporting
Access pre-built and customizable reports to measure key metrics.
Financial Management - Government ERP (3)
Budget Planning & Allocation
Captures requirements for allocating and monitoring budgets across departments.
Grants & Fund Management
Defines how external funds, grants, and donor programs are tracked.
AI-Driven Fraud Detection
Captures requirements for AI-based risk scoring and fraud monitoring.
Procurement - Government ERP (3)
eProcurement Workflow Automation
Maps out requisition-to-payment processes.
Vendor Performance Scoring
Defines KPIs for vendor scoring and risk assessment.
AI-Powered Tender Analysis
Requirements for using AI to evaluate bids and detect anomalies.
Human Resources - Government ERP (2)
Workforce Planning
Helps plan recruitment, staffing, and training.
Payroll & Compliance
Defines payroll logic and compliance needs.
Citizen Services - Government ERP (19)
Case Management
Captures how cases are logged, escalated, and resolved.
Public Service Portals
Defines requirements for public digital-first experiences.
AI-Chatbot for Citizen Support
Captures needs for automated citizen communication.
Workflow Management
Create, design and manage workflows for repetitive tasks
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Work Order Management
Creating, assign, and track jobs and/or tasks for work orders
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Inventory Management
Track and manage inventory levels to maintain proper supply
Task Management
Create, manage and track all task activities and progression
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Inspection Management
Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
Financial Management
Plan, manage, and track the financial activities of an individual or organization
Email Management
Manage, store and organize emails within the system or via third-party apps
Records Management
Ability to record, store, update, and retrieve information
Contract/License Management
Track, store, and access client contracts or licenses
Project Management
Plan and coordinate all the resources, costs and time needed to execute assignments
Fixed Asset Management
Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history
Document Management
Store, manage, and track all electronic documents in a centralized location
Asset Management - Government ERP (3)
Asset Tracking
Defines lifecycle tracking for public assets.
Maintenance Scheduling
Helps implement preventive asset management.
Activity Tracking
Track and document all activities across devices, networks, and other systems
Compliance & Audit - Government ERP (2)
Internal Audit Trail
Requirements for tracking user activity.
Regulatory Reporting
Captures compliance rules and reporting formats.
Data & Analytics - Government ERP (2)
Performance Dashboards
Defines analytical reporting and dashboard needs.
Open Data Export
Requirements for public-facing transparency datasets.
AI Capabilities - Government ERP (5)
AI Predictive Insights
AI-powered forecasting for data-driven governance.
AI-Based Risk Scoring
AI tool that analyzes risk based on user activity and patterns.
AI Predictive Maintenance
AI tool for forecasting equipment maintenance.
AI-Based Talent Matching
AI feature to analyze resumes, skills, and match them to positions.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Additional Functionality (102)
Taxation & Assessment
Determining value of properties/purchases to calculate tax
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Permit Issuance
Issuance of valid permits to initiate projects or tasks
Code Enforcement
Ensure all properties are adhering to government and legal codes
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Real-Time Updates
Receive system updates as soon as any changes are made
Data Visualization
Graphical representation of data
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Utility Billing
Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more
Customizable Fields
Customize data fields to support various needs and use cases
Customizable Forms
Customize contracts and forms to collect specific information
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Purchasing & Receiving
Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
Budgeting/Forecasting
Create budgets based on historical data and future projections
For Government
Intended to be used by governmental agencies
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
General Ledger
Centralized accounting record which tracks all financial transactions
API
Application programming interface that allows for integration with other systems/databases
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Corrective and Preventive Actions (CAPA)
Investigate and take action at root cause or error in processes to prevent recurring issues
Document Lifecycle Management
Series of processes that a document goes through from creation to archiving
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
For Medical Purposes
Intended for medical use such as diagnosis, treatment, and consultation
For Legal Professionals
Specifically designed to address the needs of law firms and legal departments
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Risk Assessment
Initiate collection and analysis of known risks
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Workflow Management
Create, design and manage workflows for repetitive tasks
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Quality Control
Ensure that quality requirements and standards are met across production processes
Archiving & Retention
Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Secure Data Storage
Securely stores data to prevent data loss or breaches
Mobile Access
Access software remotely via mobile devices
Version Control
Track revisions and updates made to files and navigate between different versions
Task Management
Create, manage and track all task activities and progression
Indexing
Compile and organize data into specific metrics
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Activity Tracking
Track and document all activities across devices, networks, and other systems
Disaster Recovery
Plan and implement business continuity measures in case of unforeseen events
Multiple Format Support
Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)
Change Management
Track and monitor efficient handling of all changes/transitions
File Management
Create, save, and store files
File Sharing
Public or private sharing of digital files such as documents, audio/video, images, and more
Document Management
Store, manage, and track all electronic documents in a centralized location
Document Automation
Automated or logic-based workflows that assist in the creation of electronic documents
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Data Import/Export
Import and export data to and from software applications
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
API
Application programming interface that allows for integration with other systems/databases
Rules-Based Workflow
Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
Electronic Signature
Digitally sign online documents
Document Review
Review and analyze existing information across documents
Full Text Search
Search for specific words or phrases within a document or database
Revision History
Track what was updated, who made the changes, compare two revisions, and revert or perform another revision
Real-Time Reporting
Active reporting of data and metrics
Forms Management
Store, manage and track all forms in a centralized location
Document Generation
Custom forms to streamline repetitious aspects of a document
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Access Expiration Management
Set rules for access to expire based on fixed dates, time elapsed, number of views, number of downloads etc.
Optical Character Recognition
Ability to recognize printed or written text within digital images or scanned documents
Document Classification
Assign categories, labels, tags, or attributes to documents for organization, search and storage
Metadata Extraction
Retrieval of embedded metadata that is present within a file
Commenting/Notes
Leave comments and notes on documents for others to view
Document Editing
Makes changes to document features such as text, fonts, formatting, etc.
File Recovery
Recover lost, deleted, or damaged files
Offline Access
Ability of websites, web applications, or mobile applications to function without an active internet connection
Annotations
Highlight content and/or make notations about parts of content
Compliance Tracking
Track and report regulatory data to either internal management or external stakeholders
Email Management
Manage, store and organize emails within the system or via third-party apps
Customizable Branding
Add customized logos and colors to align with company branding
Document Capture
Scan, move or upload electronic files within the software's repository
File Conversion
Convert files to a different format
Document Storage
Store and organize documents in a centralized system
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Automated Scheduling
Automatically create schedules based on business needs or employee availability and qualifications
Metadata Management
Collect and maintain structured information that describes data or content
Document Templates
Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
Autosave
The system automatically saves work on an interval without the user needing to manually save
For Engineering Documents
Training Management
Track employee/learner's progression through training programs
Version Rollback
The process of reverting to a previous version or state
Digital Signature
Electronic signing method that validates the authenticity and integrity of a digital document
Status Tracking
Track the status over time for a request, process, asset, or transaction
Version Comparison
The process of cross-checking new versions with previous copies to identify changes
Document Check-in/Check-out
Document Check-in/Check-out


