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Compare CivicPlus NextRequest and JustFOIA 
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At a Glance
Market Segments
Mid-Market (46.2% of reviews)
Mid-Market (69.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CivicPlus NextRequest
Star Rating
(13)4.8 out of 5
Market Segments
Mid-Market (46.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about CivicPlus NextRequestJustFOIA
Star Rating
(30)4.9 out of 5
Market Segments
Mid-Market (69.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about JustFOIASummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CivicPlus NextRequest excels in its Ease of Admin with a perfect score of 10.0, indicating that administrators find it exceptionally user-friendly for managing requests and settings. In contrast, JustFOIA, while still strong, has a slightly lower score of 9.6 in this area.
- Reviewers mention that JustFOIA shines in Product Direction, achieving a perfect score of 10.0, which suggests that users feel confident about the future development and enhancements of the software. CivicPlus NextRequest, however, has a lower score of 8.8, indicating some concerns about its future trajectory.
- G2 users highlight CivicPlus NextRequest's robust Online Forms feature, scoring 9.5, which allows for easy customization and submission of requests. JustFOIA, while effective, does not have a specific score listed for this feature, suggesting it may not be as strong in this area.
- Users on G2 report that JustFOIA offers superior Quality of Support, with a score of 9.8, indicating that users feel well-supported and valued. CivicPlus NextRequest also has a high score of 9.7, but the slight edge for JustFOIA may influence users who prioritize customer service.
- Reviewers mention that CivicPlus NextRequest's Audit Trail feature, scoring 8.8, is beneficial for tracking changes and maintaining transparency, though some users feel it could be improved. JustFOIA does not have a specific score for this feature, which may indicate a lack of emphasis on audit capabilities.
- Users say that both products perform well in Workflow Assignment, with CivicPlus NextRequest scoring 9.0, but JustFOIA's specific capabilities in this area are not detailed, leaving some uncertainty about its effectiveness compared to CivicPlus.
Pricing
Entry-Level Pricing
CivicPlus NextRequest
No pricing availableJustFOIA
No pricing availableFree Trial
CivicPlus NextRequest
No trial information availableJustFOIA
No trial information availableRatings
Meets Requirements
9.5
10
9.7
24
Ease of Use
9.3
10
9.4
24
Ease of Setup
9.8
7
9.5
18
Ease of Admin
10.0
7
9.6
19
Quality of Support
9.7
10
9.8
24
Has the product been a good partner in doing business?
9.7
6
9.9
19
Product Direction (% positive)
8.8
10
10.0
24
Features by Category
Request Management
Not enough data
9.6
17
Not enough data
9.0
17
Not enough data
9.4
13
Not enough data
9.2
16
Not enough data
8.9
15
Not enough data
9.2
17
Not enough data
9.7
15
Not enough data
8.9
14
Workflow Management
Not enough data
9.4
17
Not enough data
9.8
17
Not enough data
9.2
16
Reporting
Not enough data
9.3
17
Not enough data
9.0
17
Categories
Categories
Shared Categories
CivicPlus NextRequest and JustFOIA are categorized as Public Records Management
Unique Categories
CivicPlus NextRequest has no unique categories
JustFOIA has no unique categories
Reviews
Reviewers' Company Size
CivicPlus NextRequest
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
JustFOIA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
53.8%
Public Safety
7.7%
Primary/Secondary Education
7.7%
Law Enforcement
7.7%
Hospital & Health Care
7.7%
Other
15.4%
Government Administration
62.1%
Government Relations
13.8%
Law Enforcement
6.9%
Public Safety
3.4%
Media Production
3.4%
Other
10.3%
Alternatives
Discussions
CivicPlus NextRequest has no discussions with answers
Will you provide a webinar on how agencies are using JustFOIA for lien letters?
1 Comment
AC
Hello Kim, we do have a few customer success stories we shared recently:
City of Fort Walton Beach Streamlines Lien...Read more
JustFOIA has no more discussions with answers
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