JumpCloud Features
Authentication Options (8)
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Authentication User experience
Process of providing credentials and logging into multiple systems is easy and intuitive for users
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Supports Required Authentication systems
Supports required 3rd party Authentication Technologies. Example systems: bioMetric, passwords, key cards, token based systems, etc.
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Multi-Factor Authentication
Provides support for Multi-Factor authentication, so users are required to provide multiple factors to authenticate. For example, something they know, Something they have or something they are.
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Supports Required Authentication Methods/Protocols
Support SSO via Web agents, proxy agents, agent-less, SAML or oAuth and WS-Federation authentication and authorization Web services depending upon the application and business use case
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Federation/SAML support (idp)
Can serve as the identity provider to external service providers so that when the user logs into a service, instead of providing credentials to the service provider, the service provider trusts the identity provider to validate the credentials.
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Federation/SAML support (sp)
Can serve as the Service provider from an external service so that when the user logs in externally they have seamless SSO to internal applications from a service provider.
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Two-Factor Authentication
Extra layer of security that requires not only a password and username but also something specific to that user
Authentication
Verify the identity of users/devices to enable secure access
Access Control Types (5)
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Endpoint access
Provides ability to control access to PC's, Mobile devices, and other endpoint devices.
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Local Access
Controls access to legacy applications, web based applications, network resources and servers while employees are on the companies local area network.
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Remote Access
Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network.
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Partner Access
Controls access to users that are not company employees that are either within the companies local area network or outside the network
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Supports BYOD users
Enables users to use their own device to access company applications.
Administration (35)
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Ease of installation on server
Installation process is easy and flexible.
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Password Policy Enforcement
Options for resetting and enforcing password policies
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Administration Console
Provides Administration tools/console that are easy to use and learn for routine maintenance tasks
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Ease of connecting applications
Easily provisions new systems, platforms or applications using configuration and not customization.
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Self Service Password Administration
Users can set, change passwords without interaction from IT staff
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Single Sign On
Allow users to access multiple services after entering their login credentials once
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Reporting
Standard and customized report creation to ensure appropriate access rights have been assigned
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Mobile App
Provides mobile application that alerts administrators of potential issues and allows administrators manage access rights
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Ease of set up for target systems
Support for wide variety of cloud and on premise apps to automate provisioning for existing and new applications procured
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APIs
Provides appropriate application interfaces to enable custom integrations for unique business requirements
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Smart/Automated Provisioning
Automates account/access rights creation, changes and removals for on-premise and cloud apps
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Policy Management
Enables administrators to create access policies and applies policy controls throughout request and provisioning processes
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On-premise identity repositories supported
Variety and Quality of integrations (ie Active Directory, LDAP)
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Ease of Connecting Applications
Easily provisions new systems, platforms or applications using configuration and not customization.
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Policy, User, and Role Management
Creates access requirements and standards and establishes user, roles, and access rights.
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Automated Provisioning
Automates provisioning and deprovisioning to reduce the amount of administrative manual work.
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Bulk Changes
Reduces manual administrative work.
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Centralized Management
Manages identity information from on-premise and cloud applications.
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Self-Service Access Requests
Automatically allows access if users meet policy requirements.
Configurable Workflow
Configure existing workflows to meet your organization's needs
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
User Session Management
Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system
Password Management
Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords
Workflow Management
Create, design and manage workflows for repetitive tasks
Policy Management
Create, manage, and track policies and procedures within an organization
Access Management
Control and manage access to company resources
Endpoint Management
Track status, assign actions, and control access to systems for devices within the organization
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Password synchronization
Syncronizes passwords across company systems.
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Centralized management
Provides a tool for IT administrators to manage the software.
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Group policy complexity controls
Configure specific policies for users or groups using group policy objects.
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Multiple policies
Supports multiple password policies.
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Screen Sharing
Provides screen sharing options to allow access to view or control real-time activities.
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File Sharing
Provides easy and seamless file transfer and sharing capabilities to increase productivity and collaboration while working remotely.
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Session Recording
Provides the ability to record remote access and support sessions.
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Unattended Remote Access
Provides remote access to computers at any time, without an end-user present.
Platform (7)
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Multiple Operating system support
Supports Endpoint access control to multiple operating systems
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Multi-Domain Support
Allows user authentication to be honored by all the hosts in two or more domains
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Cross Browser support
Support access to browser based applications across required browser types
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Fail over protection
Provides required failover mechanisms to ensure if one server, network, etc fails users are still able able to authenticate
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Reporting
Contains pre-built and custom reporting tools to required to manage business
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Auditing
Provides mechanism for auditing authentication for trouble shooting purposes.
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Third Party Web Services support
Can call and pass credentials to third party web services.
User on/off Boarding (13)
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Self Service Access requests
Users can request access to an application and be automatically provisioned if they meet policy requirements
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Smart/Automated Provisioning
Automates account/access rights creation, changes and removals for on-premise and cloud apps
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Role Management
Establish roles that create a set of authentication rights for each user in the role
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Policy Management
Enables administrators to create access policies and applies policy controls throughout request and provisioning processes
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Access Termination
Terminate access to multiple applications based on dates
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Approval Workflows
Allow business stake-holders/managers to approve or reject requested changes to access via a defined workflow
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Workflow Management
Create, design and manage workflows for repetitive tasks
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Application Management
Track, manage and store the applications of potential future members, customers or candidates
Password Management
Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords
Access Management
Control and manage access to company resources
User Maintenance (3)
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Self Service Password Reset
Enables users to reset passwords without administrator interaction. Enforces password policies when resetting.
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Bulk Changes
Change users and permissions in bulk
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Bi-directional Identity Synchronization
Keep identity attributes consistent across applications whether the change is made in the provisioning system or the application
Governance (2)
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Identifies and Alerts for Threats
Alerts administrators when inappropriate access occurs
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Compliance Audits
Proactively audits access rights against policies
Operating System (3)
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Multi-Systems Support
Supports differing operating systems and mobile devices
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Apple Support
Supports Apple devices
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Android Support
Support Android devices
Management (31)
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Applicatons Management
Centrally manages, configures, and oversees applications on employees' mobile devices
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Applications Consolidation
Separates work apps and data from personal apps and data
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Usage Information
Offers visibility into employee mobile device activity
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Mobile Device Management
Control, secure and enforce policies on mobile devices such as smartphones, tablets etc.
Lockdown Management
Restrict the kiosk's functionality to a single or set of pre-approved applications with limited user access to specific features
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Endpoint Management
Track status, assign actions, and control access to systems for devices within the organization
User Session Management
Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
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Patch Management
Install software updates and bug fixes remotely
Task Management
Create, manage and track all task activities and progression
Mobile Content Management
Creating, updating, monitoring accuracy, and ensuring brand consistency for all materials distributed to mobile devices.
Security Management
Manage and control the security aspects of an organization's digital assets, resources, and operations
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Remote Monitoring & Management
Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
Data Management
Ability to handle large datasets
Policy Management
Create, manage, and track policies and procedures within an organization
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Asset Lifecycle Management
Manage assets throughout their lifecycle to optimize profit
Configuration Management
Identify component attributes like servers, hardware, software, and manage relationships across all services
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Inventory Management
Track and manage inventory levels to maintain proper supply
Software Management
Allows businesses to manage the software installed on their devices.
Deployment Management
Manage the processes involved when making the application ready for use
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Contract Management
Provides administrative features to renew, track pricing, analyze terms, and outline expiration dates for SaaS contracts.
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Application Catalog
Allows companies to select a wide variety of applications to track and manage.
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Dashboards and Visualizations
Presents information and analytics in a digestible, intuitive, and visually appealing way.
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Device Enrollment
Registers employee-owned or company-distributed devices for IT access.
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Device Configuration
Configures devices to seamlessly work with business-required applications, WiFi, VPN, etc.
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Device Compliance
Ensures that employee devices are compliant with business regulations and requirements.
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Usage Information
Offers visibility into employee device activity.
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Data Separation
Separates personal data on devices from business-specific data.
Security (5)
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Remote Wipe
Enable the remote locking down and encryption of employee mobile devices
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Reporting and Alerts
Creates custom reports and alerts about security updates, existing or upcoming software licenses, data access, and more.
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Remote Wiping
Remotely clears all data from compromised devices.
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Data Encryption
Implements encryption standards to secure data both in transit and at rest.
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Compliance
Provides compliance to multiple industry standards like HIPAA and GDPR.
Platform - Mobile Device Management (MDM) (1)
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Regulation Compliant
Ensures that employees mobile devices are compliant with business regulations and requirements
Tracking (2)
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Spend Tracking
Provides ability to track and/or map spending on all tools across departments with little to no manual entry.
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SaaS Utilization Tracking
Continuously tracks the number of licenses in use and how often they are being utilized. Tracks usage internally or through integrated applications.
Insights (3)
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Recommendations
Provides recommendations on how to improve your use of existing SaaS tools and recommendations on new SaaS tools
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Spend Forecasting and Optimization
Ability to project spend based on contracts signed. Identifies redundant transactions and unnecessary costs.
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Reporting
Creates reports outlining application utilization, cost, user sentiment, and/or functional overlap.
Access Control (7)
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Directory Listing Management
Create, update or delete entries in a directory
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Access Termination
Terminate access to multiple applications based on dates
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Remote Access
Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network.
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Partner Access
Controls access to users that are not company employees that are either within the companies local area network or outside the network
Reviews Management
Track and monitor reviews of products or services
Advertising Management
Manage advertising space and its sales within your network or publication
SEO Management
Optimize and manage the search engine optimization efforts for a website or digital content
Functionality (30)
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SSO
Provides a single access point for users to access multiple cloud products without multiple logins.
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Multi-Factor Authentication
Provides support for Multi-Factor authentication, so users are required to provide multiple factors to authenticate. For example, something they know, Something they have or something they are.
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Supports Required Authentication systems
Supports required 3rd party Authentication Technologies. Example systems: bioMetric, passwords, key cards, token based systems, etc.
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Multi-Factor Authentication
Provides support for Multi-Factor authentication, so users are required to provide multiple factors to authenticate.
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Single Sign-On
Provides a single access point for users to access multiple cloud products without multiple logins.
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BYOD support
Enables users to bring-your-own-device to access company applications.
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Password Vault
Stores credentials and passwords in a secure vault. Eliminates hard-coded passwords. Hides passwords from users.
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Centralized management
Ensures that credentials are centrally stored (in a secure vault) and when changed, that systems remain connected.
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Role-based security
Allows privileges based on roles, such as business unit or other factors.
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Live notifications
Configure which events will trigger a notification to prevent privileged access abuse in real-time.
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Live session recording & playback
Offers live session recording and playback for compliance and auditing purposes.
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Hide passwords
Offers the option to hide passwords when sharing with users, such as contract workers
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Temporary, time-limited privilege
Allows for temporary privileges for a defined task or period of time, to reduce the risk of credential abuse.
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Remote Monitoring & Management
Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
Credential Management
Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation
Incident Management
Manage and track all disruptions and incidents
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Network Security
Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources
Multi-Factor Authentication
Request two or more credentials to prove user's identity before granting access to systems
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Active Directory integration
Intetgrates with Active Directory.
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LDAP integration
Integrates with Lightweight Directory Access Protocol (LDAP)-based directory services.
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User provisioning
Simplifies or automates user provisioning, deprovisioning, and other user role changes.
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Password manager
Offers password management tools to end users.
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Single Sign-on
Offers single sign-on functionalities to end users, allowing them to authenticate once and be given access to all of their company accounts.
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Enforces policies
Enforces user-access policies based on individual, role type, group membership or other factors to prevent unauthorized access to company systems and data.
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Authentication
Authenticates users prior to granting access to company systems.
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Multi-factor authentication
Offers multi-factor authentication methods to verify a user's identity.
Two-Factor Authentication
Extra layer of security that requires not only a password and username but also something specific to that user
Scope (1)
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Multi-OS Support
Supports diverse operating systems across several endpoint types.
Monitoring (2)
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Audit Logging
Provides audit logs for compliance reasons.
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Activity Logging
Monitors, records, and logs both real-time and post-event activity.
Compliance (1)
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NIST-compliant
Complies with the National Institute of Standards and Technology password best practice recommendations.
Reporting (3)
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Audit log
Creates a comprehnsive log of all activities when utilizing Privileged Access Management Software software.
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Reporting
Includes reporting functionality.
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Type (2)
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On-premises solution
Provides an IAM solution for on-prem systems.
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Cloud-solution
Provides an IAM solution for cloud-based systems.
Reporting (7)
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Activity Tracking
Track and document all activities across devices, networks, and other systems
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Reporting
Provides reporting functionality.
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Access & Permission Change Reporting
Log and report all modifications to user roles and access rights.
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Compliance & Audit Trail Export
Provide standardized reports for regulatory compliance and audits.
Ad hoc Reporting
Generate one-off reports that meet information requirements
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Real-Time Reporting
Active reporting of data and metrics
Maintenance (2)
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Remote Reboot
Remotely wake, restart, and install applications on sleeping devices.
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Remote Printing
Print files from remote computer onto the local printer, without having to transfer the file between computers.
Communication (1)
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Text Chat
Connects instantly via group chats, web-based chats, offline messaging, persistent chat groups, and customer-initiated chat.
Device Support (3)
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Multi-Platform Support
Provides support across iOS, Mac, Android, PC and other devices.
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Cross-Platform
Allows cross-platform device support, supporting Windows, Mac, Linux, iOS, Android, and Chromebook devices.
Video Support
Supports various video file formats
Performance (1)
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Reporting
Provides robust reporting capbilities like session details, technician performance information, and end users’ survey summaries.
AI Compliance (3)
Regulatory Reporting
Generates reports to demonstrate AI compliance with local and international frameworks.
Automated Compliance
Helps AI systems to comply with the regulations.
Audit Trails
Maintains detailed logs of activities and changes to AI models.
Risk Management & Monitoring (2)
AI Risk Management
Evaluates legal, operational and ethical risks posed by AI systems.
Real-time Monitoring
Monitors AI models for anomalies continuously.
AI Lifecycle Management (1)
Lifecycle Automation
Automates retraining, version updates and decomissioning when the models are outdated.
Access Control and Security (1)
Pole-based Access Control (RBAC)
Restricts access to AI models and sensitive data to authorized users.
Collaboration and Communication (1)
Model Sharing and Reuse
Helps sharing AI models and best practices.
Agentic AI - AI Governance Tools (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Mobile Device Management (MDM) (3)
Third-Party Integration
Addition of necessary external data, applications, tools, or features
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Active Directory Integration
Integrates with Active Directory
Agentic AI - SaaS Spend Management (1)
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Natural Language Interaction
Engages in human-like conversation for task delegation
Authentication & Authorization - Identity and Access Management (IAM) (1)
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Adaptive & Contextual Access Control
Grant access based on user attributes, location, device posture or risk.
Administration & Governance - Identity and Access Management (IAM) (5)
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Identity Lifecycle Management
Automate onboarding, offboarding, and access reviews throughout user lifecycles.
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Self‑Service Account Management
Enable users to reset passwords and update profiles without admin support.
Member Accounts
Accounts held by members of an organization
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Multiple User Accounts
Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
Lifecycle & Provisioning - Non-Human Identity Management (NHIM) Solutions (3)
Credential Rotation & Revocation
Supports automated rotation and revocation of credentials or tokens for non-human identities.
Automated Registration & Provisioning
Automates the creation of non-human identities (devices, bots, service accounts) according to policy.
De-Provisioning & Retirement
Removes or disables non-human identities when they are no longer required or the workload is retired.
Access, Authentication & Authorization - Non-Human Identity Management (NHIM) Solutions (3)
Fine-Grained Access Control
Enforces least-privilege access for non-human identities via granular permissions and scopes.
Machine-Native Authentication Methods
Supports authenticating non-human identities using tokens, certificates, or machine-native credentials rather than human-oriented logins.
Contextual / Just-In-Time Access
Provides dynamic, context-based access for non-human identities (e.g., JIT elevation, temporal constraints).
Visibility, Governance & Compliance - Non-Human Identity Management (NHIM) Solutions (4)
Policy Enforcement & Governance
Applies and enforces policies (e.g., least-privilege, separation-of-duties) specifically for non-human identities.
Audit Logging & Activity Monitoring
Logs and monitors all access and usage of non-human identities for forensic and compliance purposes.
Integration with IAM/Cloud/DevOps Ecosystem
Integrates non-human identity management with existing identity-access systems, DevOps pipelines, and cloud infrastructure.
Discovery & Inventory of Non-Human Ids
Discovers, classifies, and maintains an inventory of all non-human identities across environments.
Additional Functionality (281)
Secure Data Storage
Securely stores data to prevent data loss or breaches
User Defined Attributes
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Automated Scheduling
Automatically create schedules based on business needs or employee availability and qualifications
Active Directory Integration
Integrates with Active Directory
Secure Login
At least a username and password is required to access the system
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Risk Assessment
Initiate collection and analysis of known risks
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Data Verification
Process of checking different types of data for accuracy to avoid errors or inconsistencies
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Biometrics
Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.
Security Auditing
Systematic evaluation of the security of a company's overall security system and situation
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Real-Time Data
Receive data and information in real time
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Customizable Reports
Alter the layout and content of reports
Risk Analysis
Analyze potential risks across the organization
Secure Data Storage
Securely stores data to prevent data loss or breaches
User Defined Attributes
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Automated Scheduling
Automatically create schedules based on business needs or employee availability and qualifications
Active Directory Integration
Integrates with Active Directory
Secure Login
At least a username and password is required to access the system
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Risk Assessment
Initiate collection and analysis of known risks
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Data Verification
Process of checking different types of data for accuracy to avoid errors or inconsistencies
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Biometrics
Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.
Security Auditing
Systematic evaluation of the security of a company's overall security system and situation
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Real-Time Data
Receive data and information in real time
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Customizable Reports
Alter the layout and content of reports
Risk Analysis
Analyze potential risks across the organization
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Security Auditing
Systematic evaluation of the security of a company's overall security system and situation
Activity Tracking
Track and document all activities across devices, networks, and other systems
Data Verification
Process of checking different types of data for accuracy to avoid errors or inconsistencies
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Secure Data Storage
Securely stores data to prevent data loss or breaches
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Behavioral Analytics
Track and analyse user behavior within a system or network
Application Access Control
Define levels of authorization for access to specific applications
Multiple User Accounts
Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
PCI Compliance
Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
API
Application programming interface that allows for integration with other systems/databases
User Activity Monitoring
Device Auto Discovery
Automatically scan the network for devices and take pre-defined actions upon discovery
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Network Monitoring
Tracks and makes accessible data on the health of servers and other network components.
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Threat Intelligence
Information to prevent, understand and identify cyber threats
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Profile Change Approvals
Member changes to profiles require administrator approval per regulatory requirements
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Payment Processing
Accept, record, and reconcile financial transactions
Profile Visibility Controls
Determine which profiles are public, internal, or even client-facing
Profile Templates
Directory owners to customize the sections and order found on each profile and to standardize across the organization for uniformity
Layout & Design
Configure publication's layout before publishing
Customer Portal
A website or login for customers to access information
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Active Directory Integration
Integrates with Active Directory
Multiple User Accounts
Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
Data Verification
Process of checking different types of data for accuracy to avoid errors or inconsistencies
Access Management
Control and manage access to company resources
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Secure Data Storage
Securely stores data to prevent data loss or breaches
Data Security
Protect sensitive data for digital privacy
Biometrics
Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
API
Application programming interface that allows for integration with other systems/databases
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Secure Login
At least a username and password is required to access the system
Policy Management
Create, manage, and track policies and procedures within an organization
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Real-Time Data
Receive data and information in real time
Password Management
Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Employee Onboarding
Process of familiarizing new employees with the company, their position, and responsibilities
Activity Tracking
Track and document all activities across devices, networks, and other systems
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Credential Management
Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Workflow Management
Create, design and manage workflows for repetitive tasks
Mobile Access
Access software remotely via mobile devices
Usage Tracking/Analytics
Track and interpret metrics on the usage of company resources
Automatic Reset
Onsite Printing
Print tickets, receipts, and other information on location
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Remote Access/Control
Access work applications remotely, for when working away from the office and/or traveling
For Android Devices
For devices running on Android.
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Digital Signage
Digital displays use technologies such as LCD, LED, projection and e-paper
Barcode/Ticket Scanning
Scan barcodes to ensure accurate pricing and label tracking
Touch Screen
Interactivity between software and users by touching areas on the screen of display devices
Point of Sale (POS)
Accept and process customer payments for products or services using hardware and software
Timeout
Multi-app mode
Allows to lock a device into a specific set of apps
Offline Access
Ability of websites, web applications, or mobile applications to function without an active internet connection
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
QR Codes
Matrix barcode that stores information
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Location Tracking
Identify the physical location of an individual, asset, device, etc.
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Browsing Restrictions
Provides user and content restrictions during web browsing
Customizable User Interface
Design, modify, and organize how content is displayed on a system interface
Self Check-In/Check-Out
Check-in and out via a mobile device or kiosk
Secure Browsing
Allow or block access to specific domains and individual pages
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Customizable Branding
Add customized logos and colors to align with company branding
Video Looping
Self Ordering
For iPad Devices
Operate/access software on iPad Devices
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Single-app mode
Allows to lock a device into a specific app
Templates
Sample files or documents that could be customized as needed or used as is
Check-in/Check-out
Track the status of assets and whether they're checked in or out
Ticketing
Customize, sell, and distribute tickets
Order Entry
Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries
Broadcast Messaging
Notify large groups of people simultaneously about important updates.
Visitor Tracking
Track visitors and purpose of visits
Secure Data Storage
Securely stores data to prevent data loss or breaches
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Wireless Internet Access Control
Control and manage access to wireless networks
Single Sign On
Allow users to access multiple services after entering their login credentials once
Enrollments/Onboarding
Manage the enrollment and onboarding of all new members and accepted applications
Automatic User/Device Recognition
The system can automatically recognize a user and/or device
API
Application programming interface that allows for integration with other systems/databases
Kiosk Mode
Ensures that only certain features of the devices are accessible and the rest are hidden/unavailable for usability/security reasons
Remote Update/Installation
Deploy updates or install new software remotely
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Synchronization Scheduling
Create a schedule when files and folders are synchronized
IT Asset Tracking
Monitor the movement of one or more IT assets throughout the organization
Two-Factor Authentication
Extra layer of security that requires not only a password and username but also something specific to that user
Wireless Troubleshooting
Take actions to resolve performance issues for devices wirelessly
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Remote Monitoring & Management
Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
File Transfer
Move files across different systems or networks
Two-Factor Authentication
Extra layer of security that requires not only a password and username but also something specific to that user
Single Sign On
Allow users to access multiple services after entering their login credentials once
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Summary Reports
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Chat/Messaging
Communicate using direct chat or messages within the system
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Session Transfer
Transfer a support session to another team member
Remote Update/Installation
Deploy updates or install new software remotely
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Customizable Branding
Add customized logos and colors to align with company branding
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
Real-Time Updates
Receive system updates as soon as any changes are made
Troubleshooting
Take actions to troubleshoot issues for networks, devices, etc.
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Workflow Management
Create, design and manage workflows for repetitive tasks
Multiple User Accounts
Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
Multi-Channel Communication
Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Activity Tracking
Track and document all activities across devices, networks, and other systems
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
API
Application programming interface that allows for integration with other systems/databases
Support Ticket Management
Allow customers/users to submit support queries and service requests
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Remote Access/Control
Access work applications remotely, for when working away from the office and/or traveling
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Customizable Reports
Alter the layout and content of reports
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Video Conferencing
Connect with meeting participants remotely over video
Diagnostic Tools
Access client's system information, including hardware and software configuration, to perform diagnostics
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Workflow Management
Create, design and manage workflows for repetitive tasks
Secure Data Storage
Securely stores data to prevent data loss or breaches
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Consent Management
Manage user consent requests and documents
Data Mapping
Track the management and flow of data throughout the organization
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
API
Application programming interface that allows for integration with other systems/databases
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Policy Management
Create, manage, and track policies and procedures within an organization
Single Sign On
Allow users to access multiple services after entering their login credentials once
Risk Management
Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Multi-Language
Manage and support multiple languages
Data Visualization
Graphical representation of data
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
PIA/DPIA
Data impact assessments to identify and mitigate potential data risks
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Sensitive Data Identification
Identify sensitive or personal information collected from users
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Archiving & Retention
Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
Data Import/Export
Import and export data to and from software applications
Risk Assessment
Initiate collection and analysis of known risks
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Document Management
Store, manage, and track all electronic documents in a centralized location
PCI Compliance
Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
Incident Management
Manage and track all disruptions and incidents
Data Governance
Collection of processes, policies, and standards to manage the storage & usability of enterprise data
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Data Storage Management
Manage and store data in a database
File Management
Create, save, and store files
Customizable Reports
Alter the layout and content of reports
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Risk Analysis
Analyze potential risks across the organization
Intrusion Detection System
Identify and alert about security breaches by third parties
Log Analysis
Analyzing computer-generated records called logs to identify the root cause of errors, bugs, security threats, or other risks
Security Auditing
Systematic evaluation of the security of a company's overall security system and situation
Log Management
Collects and aggregates data from various systems within the IT environment
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Risk Alerts
Notifying as a warning or reminder of a potential or imminent hazard
PCI Assessment
Conducting audits to ensure compliance with the Payment Card Industry Data Security Standard (PCI DSS).
Vulnerability Scanning
Discover patch statuses and vulnerabilities
Event Logs
A chronological record of actions or occurrences within a network, software, or process
File Integrity Monitoring
Validating the integrity of an operating system, application, and files by monitoring for probable changes, tempering, or fraud.
Exceptions Management
Automated handling of non-compliant EDI transmissions.
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Compliance Tracking
Track and report regulatory data to either internal management or external stakeholders
Activity Monitoring
Track and report on everything that happens within the system or network
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Secure Login
At least a username and password is required to access the system
Mobile Content Management
Creating, updating, monitoring accuracy, and ensuring brand consistency for all materials distributed to mobile devices.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Remote Access & Monitoring
Control system behavior and appearance, and access and report on system status/health from a distant location
Deployment Management
Manage the processes involved when making the application ready for use
Policy Management
Create, manage, and track policies and procedures within an organization
Patch Management
Install software updates and bug fixes remotely
Encryption
Convert data into a code for security
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Configuration Management
Identify component attributes like servers, hardware, software, and manage relationships across all services
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Support Ticket Management
Allow customers/users to submit support queries and service requests
BYOD Management
Manage and secure access to business data and applications on personal devices.
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Mobile Device Management
Control, secure and enforce policies on mobile devices such as smartphones, tablets etc.
Endpoint Management
Track status, assign actions, and control access to systems for devices within the organization
App Management
Download applications that can be internally saved
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows
AI/Machine Learning (1)
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Decision Support (1)
Decision Support
Tools that provide relevant information at specific times to support judgments and courses of action
Collaboration Tools (1)
Collaboration Tools
Provides a channel for team members to share AI models, media files, communicate, and work together
Access Controls/Permissions (1)
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Task Management (1)
Task Management
Create, manage and track all task activities and progression
Real-Time Monitoring (1)
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Natural Language Processing (1)
Natural Language Processing
Process and analyze human language in text or audio form
AI Policy Mapping (1)
AI Policy Mapping
Automatically map and compare AI governance policies with actual development and deployment practices
AI Risk Management (1)
AI Risk Management
Identify and prioritize AI risks using advanced algorithms, prevent critical vulnerabilities, and mitigate risks when required
Ethical AI Monitoring (1)
Ethical AI Monitoring
Measure AI systems' ethical alignment to ensure compliance, fairness, transparency, and security
Audit Trail (1)
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Integration into Third Party Applications (1)
Integration into Third Party Applications
Embed/link applications into third party software so it can be accessed within a third party system
Product Lifecycle Management (1)
Product Lifecycle Management
Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment
Proactive Recommendations (1)
Proactive Recommendations
Anticipates needs and offers suggestions without prompting
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