JumpCloud Features
Authentication Options (6)
Authentication User experience
1436 reviewers of JumpCloud have provided feedback on this feature.
Process of providing credentials and logging into multiple systems is easy and intuitive for users
Supports Required Authentication systems
Based on 1376 JumpCloud reviews.
Supports required 3rd party Authentication Technologies. Example systems: bioMetric, passwords, key cards, token based systems, etc.
Multi-Factor Authentication
As reported in 1394 JumpCloud reviews.
Provides support for Multi-Factor authentication, so users are required to provide multiple factors to authenticate. For example, something they know, Something they have or something they are.
Supports Required Authentication Methods/Protocols
Based on 1356 JumpCloud reviews.
Support SSO via Web agents, proxy agents, agent-less, SAML or oAuth and WS-Federation authentication and authorization Web services depending upon the application and business use case
Federation/SAML support (idp)
Based on 1278 JumpCloud reviews.
Can serve as the identity provider to external service providers so that when the user logs into a service, instead of providing credentials to the service provider, the service provider trusts the identity provider to validate the credentials.
Federation/SAML support (sp)
As reported in 1204 JumpCloud reviews.
Can serve as the Service provider from an external service so that when the user logs in externally they have seamless SSO to internal applications from a service provider.
Access Control Types (5)
Endpoint access
Based on 1307 JumpCloud reviews.
Provides ability to control access to PC's, Mobile devices, and other endpoint devices.
Local Access
Based on 1269 JumpCloud reviews.
Controls access to legacy applications, web based applications, network resources and servers while employees are on the companies local area network.
Remote Access
1241 reviewers of JumpCloud have provided feedback on this feature.
Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network.
Partner Access
1052 reviewers of JumpCloud have provided feedback on this feature.
Controls access to users that are not company employees that are either within the companies local area network or outside the network
Supports BYOD users
This feature was mentioned in 1117 JumpCloud reviews.
Enables users to use their own device to access company applications.
Administration (26)
Ease of installation on server
As reported in 1163 JumpCloud reviews.
Installation process is easy and flexible.
Password Policy Enforcement
As reported in 1333 JumpCloud reviews.
Options for resetting and enforcing password policies
Administration Console
Based on 1379 JumpCloud reviews.
Provides Administration tools/console that are easy to use and learn for routine maintenance tasks
Ease of connecting applications
This feature was mentioned in 1329 JumpCloud reviews.
Easily provisions new systems, platforms or applications using configuration and not customization.
Self Service Password Administration
As reported in 1317 JumpCloud reviews.
Users can set, change passwords without interaction from IT staff
Reporting
Based on 752 JumpCloud reviews and verified by the G2 Product R&D team.
Standard and customized report creation to ensure appropriate access rights have been assigned
Mobile App
As reported in 578 JumpCloud reviews.
Provides mobile application that alerts administrators of potential issues and allows administrators manage access rights
Ease of set up for target systems
Based on 760 JumpCloud reviews and verified by the G2 Product R&D team.
Support for wide variety of cloud and on premise apps to automate provisioning for existing and new applications procured
APIs
Based on 624 JumpCloud reviews and verified by the G2 Product R&D team.
Provides appropriate application interfaces to enable custom integrations for unique business requirements
Smart/Automated Provisioning
Based on 1217 JumpCloud reviews.
Automates account/access rights creation, changes and removals for on-premise and cloud apps
Policy Management
As reported in 1338 JumpCloud reviews.
Enables administrators to create access policies and applies policy controls throughout request and provisioning processes
On-premise identity repositories supported
Based on 1129 JumpCloud reviews.
Variety and Quality of integrations (ie Active Directory, LDAP)
Ease of Connecting Applications
Based on 1279 JumpCloud reviews.
Easily provisions new systems, platforms or applications using configuration and not customization.
Policy, User, and Role Management
579 reviewers of JumpCloud have provided feedback on this feature.
Creates access requirements and standards and establishes user, roles, and access rights.
Automated Provisioning
This feature was mentioned in 533 JumpCloud reviews.
Automates provisioning and deprovisioning to reduce the amount of administrative manual work.
Bulk Changes
This feature was mentioned in 529 JumpCloud reviews.
Reduces manual administrative work.
Centralized Management
566 reviewers of JumpCloud have provided feedback on this feature.
Manages identity information from on-premise and cloud applications.
Self-Service Access Requests
Based on 512 JumpCloud reviews.
Automatically allows access if users meet policy requirements.
Password synchronization
1047 reviewers of JumpCloud have provided feedback on this feature.
Syncronizes passwords across company systems.
Centralized management
1069 reviewers of JumpCloud have provided feedback on this feature.
Provides a tool for IT administrators to manage the software.
Group policy complexity controls
This feature was mentioned in 1024 JumpCloud reviews.
Configure specific policies for users or groups using group policy objects.
Multiple policies
Based on 996 JumpCloud reviews.
Supports multiple password policies.
Screen Sharing
This feature was mentioned in 583 JumpCloud reviews.
Provides screen sharing options to allow access to view or control real-time activities.
File Sharing
Based on 561 JumpCloud reviews.
Provides easy and seamless file transfer and sharing capabilities to increase productivity and collaboration while working remotely.
Session Recording
540 reviewers of JumpCloud have provided feedback on this feature.
Provides the ability to record remote access and support sessions.
Unattended Remote Access
Based on 573 JumpCloud reviews.
Provides remote access to computers at any time, without an end-user present.
Platform (7)
Multiple Operating system support
This feature was mentioned in 1319 JumpCloud reviews.
Supports Endpoint access control to multiple operating systems
Multi-Domain Support
This feature was mentioned in 1084 JumpCloud reviews.
Allows user authentication to be honored by all the hosts in two or more domains
Cross Browser support
As reported in 1230 JumpCloud reviews.
Support access to browser based applications across required browser types
Fail over protection
Based on 1059 JumpCloud reviews.
Provides required failover mechanisms to ensure if one server, network, etc fails users are still able able to authenticate
Reporting
As reported in 1233 JumpCloud reviews.
Contains pre-built and custom reporting tools to required to manage business
Auditing
As reported in 1181 JumpCloud reviews.
Provides mechanism for auditing authentication for trouble shooting purposes.
Third Party Web Services support
This feature was mentioned in 1119 JumpCloud reviews.
Can call and pass credentials to third party web services.
User on/off Boarding (6)
Self Service Access requests
634 reviewers of JumpCloud have provided feedback on this feature.
Users can request access to an application and be automatically provisioned if they meet policy requirements
Smart/Automated Provisioning
Based on 733 JumpCloud reviews and verified by the G2 Product R&D team.
Automates account/access rights creation, changes and removals for on-premise and cloud apps
Role Management
Based on 798 JumpCloud reviews and verified by the G2 Product R&D team.
Establish roles that create a set of authentication rights for each user in the role
Policy Management
Based on 758 JumpCloud reviews and verified by the G2 Product R&D team.
Enables administrators to create access policies and applies policy controls throughout request and provisioning processes
Access Termination
Based on 736 JumpCloud reviews and verified by the G2 Product R&D team.
Terminate access to multiple applications based on dates
Approval Workflows
This feature was mentioned in 572 JumpCloud reviews.
Allow business stake-holders/managers to approve or reject requested changes to access via a defined workflow
User Maintenance (3)
Self Service Password Reset
Based on 791 JumpCloud reviews and verified by the G2 Product R&D team.
Enables users to reset passwords without administrator interaction. Enforces password policies when resetting.
Bulk Changes
Based on 726 JumpCloud reviews and verified by the G2 Product R&D team.
Change users and permissions in bulk
Bi-directional Identity Synchronization
Based on 648 JumpCloud reviews and verified by the G2 Product R&D team.
Keep identity attributes consistent across applications whether the change is made in the provisioning system or the application
Governance (2)
Identifies and Alerts for Threats
This feature was mentioned in 580 JumpCloud reviews.
Alerts administrators when inappropriate access occurs
Compliance Audits
Based on 637 JumpCloud reviews and verified by the G2 Product R&D team.
Proactively audits access rights against policies
Operating System (3)
Multi-Systems Support
Based on 1133 JumpCloud reviews.
Supports differing operating systems and mobile devices
Apple Support
As reported in 1147 JumpCloud reviews.
Supports Apple devices
Android Support
As reported in 992 JumpCloud reviews.
Support Android devices
Management (11)
Applicatons Management
This feature was mentioned in 1122 JumpCloud reviews.
Centrally manages, configures, and oversees applications on employees' mobile devices
Applications Consolidation
As reported in 1056 JumpCloud reviews.
Separates work apps and data from personal apps and data
Usage Information
1055 reviewers of JumpCloud have provided feedback on this feature.
Offers visibility into employee mobile device activity
Contract Management
19 reviewers of JumpCloud have provided feedback on this feature.
Provides administrative features to renew, track pricing, analyze terms, and outline expiration dates for SaaS contracts.
Application Catalog
19 reviewers of JumpCloud have provided feedback on this feature.
Allows companies to select a wide variety of applications to track and manage.
Dashboards and Visualizations
As reported in 19 JumpCloud reviews.
Presents information and analytics in a digestible, intuitive, and visually appealing way.
Device Enrollment
Based on 358 JumpCloud reviews.
Registers employee-owned or company-distributed devices for IT access.
Device Configuration
353 reviewers of JumpCloud have provided feedback on this feature.
Configures devices to seamlessly work with business-required applications, WiFi, VPN, etc.
Device Compliance
358 reviewers of JumpCloud have provided feedback on this feature.
Ensures that employee devices are compliant with business regulations and requirements.
Usage Information
Based on 346 JumpCloud reviews.
Offers visibility into employee device activity.
Data Separation
As reported in 329 JumpCloud reviews.
Separates personal data on devices from business-specific data.
Security (5)
Remote Wipe
1090 reviewers of JumpCloud have provided feedback on this feature.
Enable the remote locking down and encryption of employee mobile devices
Reporting and Alerts
As reported in 362 JumpCloud reviews.
Creates custom reports and alerts about security updates, existing or upcoming software licenses, data access, and more.
Remote Wiping
Based on 349 JumpCloud reviews.
Remotely clears all data from compromised devices.
Data Encryption
This feature was mentioned in 559 JumpCloud reviews.
Implements encryption standards to secure data both in transit and at rest.
Compliance
This feature was mentioned in 550 JumpCloud reviews.
Provides compliance to multiple industry standards like HIPAA and GDPR.
Platform - Mobile Device Management (MDM) (1)
Regulation Compliant
Based on 1073 JumpCloud reviews.
Ensures that employees mobile devices are compliant with business regulations and requirements
Tracking (2)
Spend Tracking
Based on 19 JumpCloud reviews.
Provides ability to track and/or map spending on all tools across departments with little to no manual entry.
SaaS Utilization Tracking
20 reviewers of JumpCloud have provided feedback on this feature.
Continuously tracks the number of licenses in use and how often they are being utilized. Tracks usage internally or through integrated applications.
Insights (3)
Recommendations
This feature was mentioned in 16 JumpCloud reviews.
Provides recommendations on how to improve your use of existing SaaS tools and recommendations on new SaaS tools
Spend Forecasting and Optimization
This feature was mentioned in 16 JumpCloud reviews.
Ability to project spend based on contracts signed. Identifies redundant transactions and unnecessary costs.
Reporting
This feature was mentioned in 17 JumpCloud reviews.
Creates reports outlining application utilization, cost, user sentiment, and/or functional overlap.
Access Control (4)
Role Management
This feature was mentioned in 1349 JumpCloud reviews.
Establish roles that create a set of authentication rights for each user in the role
Access Termination
This feature was mentioned in 1318 JumpCloud reviews.
Terminate access to multiple applications based on dates
Remote Access
Based on 1250 JumpCloud reviews.
Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network.
Partner Access
As reported in 1072 JumpCloud reviews.
Controls access to users that are not company employees that are either within the companies local area network or outside the network
Functionality (21)
SSO
Based on 1321 JumpCloud reviews.
Provides a single access point for users to access multiple cloud products without multiple logins.
Multi-Factor Authentication
1309 reviewers of JumpCloud have provided feedback on this feature.
Provides support for Multi-Factor authentication, so users are required to provide multiple factors to authenticate. For example, something they know, Something they have or something they are.
Supports Required Authentication systems
Based on 1242 JumpCloud reviews.
Supports required 3rd party Authentication Technologies. Example systems: bioMetric, passwords, key cards, token based systems, etc.
Multi-Factor Authentication
Based on 552 JumpCloud reviews.
Provides support for Multi-Factor authentication, so users are required to provide multiple factors to authenticate.
Single Sign-On
This feature was mentioned in 547 JumpCloud reviews.
Provides a single access point for users to access multiple cloud products without multiple logins.
BYOD support
As reported in 470 JumpCloud reviews.
Enables users to bring-your-own-device to access company applications.
Password Vault
Based on 438 JumpCloud reviews.
Stores credentials and passwords in a secure vault. Eliminates hard-coded passwords. Hides passwords from users.
Centralized management
537 reviewers of JumpCloud have provided feedback on this feature.
Ensures that credentials are centrally stored (in a secure vault) and when changed, that systems remain connected.
Role-based security
As reported in 529 JumpCloud reviews.
Allows privileges based on roles, such as business unit or other factors.
Live notifications
490 reviewers of JumpCloud have provided feedback on this feature.
Configure which events will trigger a notification to prevent privileged access abuse in real-time.
Live session recording & playback
This feature was mentioned in 81 JumpCloud reviews.
Offers live session recording and playback for compliance and auditing purposes.
Hide passwords
Based on 475 JumpCloud reviews.
Offers the option to hide passwords when sharing with users, such as contract workers
Temporary, time-limited privilege
442 reviewers of JumpCloud have provided feedback on this feature.
Allows for temporary privileges for a defined task or period of time, to reduce the risk of credential abuse.
Active Directory integration
As reported in 908 JumpCloud reviews.
Intetgrates with Active Directory.
LDAP integration
941 reviewers of JumpCloud have provided feedback on this feature.
Integrates with Lightweight Directory Access Protocol (LDAP)-based directory services.
User provisioning
As reported in 1405 JumpCloud reviews.
Simplifies or automates user provisioning, deprovisioning, and other user role changes.
Password manager
Based on 1203 JumpCloud reviews.
Offers password management tools to end users.
Single Sign-on
1358 reviewers of JumpCloud have provided feedback on this feature.
Offers single sign-on functionalities to end users, allowing them to authenticate once and be given access to all of their company accounts.
Enforces policies
1353 reviewers of JumpCloud have provided feedback on this feature.
Enforces user-access policies based on individual, role type, group membership or other factors to prevent unauthorized access to company systems and data.
Authentication
Based on 1387 JumpCloud reviews.
Authenticates users prior to granting access to company systems.
Multi-factor authentication
This feature was mentioned in 1345 JumpCloud reviews.
Offers multi-factor authentication methods to verify a user's identity.
Scope (1)
Multi-OS Support
This feature was mentioned in 370 JumpCloud reviews.
Supports diverse operating systems across several endpoint types.
Monitoring (2)
Audit Logging
Based on 516 JumpCloud reviews.
Provides audit logs for compliance reasons.
Activity Logging
535 reviewers of JumpCloud have provided feedback on this feature.
Monitors, records, and logs both real-time and post-event activity.
Compliance (1)
NIST-compliant
806 reviewers of JumpCloud have provided feedback on this feature.
Complies with the National Institute of Standards and Technology password best practice recommendations.
Reporting (2)
Audit log
516 reviewers of JumpCloud have provided feedback on this feature.
Creates a comprehnsive log of all activities when utilizing Privileged Access Management Software software.
Reporting
This feature was mentioned in 519 JumpCloud reviews.
Includes reporting functionality.
Type (2)
On-premises solution
As reported in 1063 JumpCloud reviews.
Provides an IAM solution for on-prem systems.
Cloud-solution
As reported in 1365 JumpCloud reviews.
Provides an IAM solution for cloud-based systems.
Reporting (4)
Tracking
1253 reviewers of JumpCloud have provided feedback on this feature.
Tracks user activities across protected systems.
Reporting
As reported in 1288 JumpCloud reviews.
Provides reporting functionality.
Access & Permission Change Reporting
This feature was mentioned in 161 JumpCloud reviews.
Log and report all modifications to user roles and access rights.
Compliance & Audit Trail Export
162 reviewers of JumpCloud have provided feedback on this feature.
Provide standardized reports for regulatory compliance and audits.
Maintenance (2)
Remote Reboot
585 reviewers of JumpCloud have provided feedback on this feature.
Remotely wake, restart, and install applications on sleeping devices.
Remote Printing
517 reviewers of JumpCloud have provided feedback on this feature.
Print files from remote computer onto the local printer, without having to transfer the file between computers.
Communication (1)
Text Chat
Based on 520 JumpCloud reviews.
Connects instantly via group chats, web-based chats, offline messaging, persistent chat groups, and customer-initiated chat.
Device Support (2)
Multi-Platform Support
Based on 566 JumpCloud reviews.
Provides support across iOS, Mac, Android, PC and other devices.
Cross-Platform
This feature was mentioned in 563 JumpCloud reviews.
Allows cross-platform device support, supporting Windows, Mac, Linux, iOS, Android, and Chromebook devices.
Performance (1)
Reporting
As reported in 568 JumpCloud reviews.
Provides robust reporting capbilities like session details, technician performance information, and end users’ survey summaries.
Agentic AI - SaaS Spend Management (1)
Natural Language Interaction
As reported in 14 JumpCloud reviews.
Engages in human-like conversation for task delegation
Authentication & Authorization - Identity and Access Management (IAM) (1)
Adaptive & Contextual Access Control
This feature was mentioned in 156 JumpCloud reviews.
Grant access based on user attributes, location, device posture or risk.
Administration & Governance - Identity and Access Management (IAM) (2)
Identity Lifecycle Management
This feature was mentioned in 164 JumpCloud reviews.
Automate onboarding, offboarding, and access reviews throughout user lifecycles.
Self‑Service Account Management
Based on 158 JumpCloud reviews.
Enable users to reset passwords and update profiles without admin support.





