JumpCloud Features
Authentication Options (6)
Authentication User experience
Process of providing credentials and logging into multiple systems is easy and intuitive for users This feature was mentioned in 1425 JumpCloud reviews.
Supports Required Authentication systems
Supports required 3rd party Authentication Technologies. Example systems: bioMetric, passwords, key cards, token based systems, etc. This feature was mentioned in 1371 JumpCloud reviews.
Multi-Factor Authentication
Provides support for Multi-Factor authentication, so users are required to provide multiple factors to authenticate. For example, something they know, Something they have or something they are. This feature was mentioned in 1382 JumpCloud reviews.
Supports Required Authentication Methods/Protocols
Based on 1353 JumpCloud reviews. Support SSO via Web agents, proxy agents, agent-less, SAML or oAuth and WS-Federation authentication and authorization Web services depending upon the application and business use case
Federation/SAML support (idp)
Based on 1275 JumpCloud reviews. Can serve as the identity provider to external service providers so that when the user logs into a service, instead of providing credentials to the service provider, the service provider trusts the identity provider to validate the credentials.
Federation/SAML support (sp)
As reported in 1204 JumpCloud reviews. Can serve as the Service provider from an external service so that when the user logs in externally they have seamless SSO to internal applications from a service provider.
Access Control Types (5)
Endpoint access
Provides ability to control access to PC's, Mobile devices, and other endpoint devices. This feature was mentioned in 1300 JumpCloud reviews.
Local Access
As reported in 1268 JumpCloud reviews. Controls access to legacy applications, web based applications, network resources and servers while employees are on the companies local area network.
Remote Access
Based on 1234 JumpCloud reviews. Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network.
Partner Access
Based on 1052 JumpCloud reviews. Controls access to users that are not company employees that are either within the companies local area network or outside the network
Supports BYOD users
Based on 1115 JumpCloud reviews. Enables users to use their own device to access company applications.
Administration (26)
Ease of installation on server
Installation process is easy and flexible. 1159 reviewers of JumpCloud have provided feedback on this feature.
Password Policy Enforcement
Options for resetting and enforcing password policies This feature was mentioned in 1324 JumpCloud reviews.
Administration Console
Provides Administration tools/console that are easy to use and learn for routine maintenance tasks 1369 reviewers of JumpCloud have provided feedback on this feature.
Ease of connecting applications
Based on 1328 JumpCloud reviews. Easily provisions new systems, platforms or applications using configuration and not customization.
Self Service Password Administration
As reported in 1313 JumpCloud reviews. Users can set, change passwords without interaction from IT staff
Reporting
Based on 750 JumpCloud reviews and verified by the G2 Product R&D team. Standard and customized report creation to ensure appropriate access rights have been assigned
Mobile App
Provides mobile application that alerts administrators of potential issues and allows administrators manage access rights 577 reviewers of JumpCloud have provided feedback on this feature.
Ease of set up for target systems
Based on 757 JumpCloud reviews and verified by the G2 Product R&D team. Support for wide variety of cloud and on premise apps to automate provisioning for existing and new applications procured
APIs
Based on 623 JumpCloud reviews and verified by the G2 Product R&D team. Provides appropriate application interfaces to enable custom integrations for unique business requirements
Smart/Automated Provisioning
Based on 1200 JumpCloud reviews. Automates account/access rights creation, changes and removals for on-premise and cloud apps
Policy Management
As reported in 1312 JumpCloud reviews. Enables administrators to create access policies and applies policy controls throughout request and provisioning processes
On-premise identity repositories supported
Variety and Quality of integrations (ie Active Directory, LDAP) This feature was mentioned in 1110 JumpCloud reviews.
Ease of Connecting Applications
Based on 1260 JumpCloud reviews. Easily provisions new systems, platforms or applications using configuration and not customization.
Policy, User, and Role Management
Creates access requirements and standards and establishes user, roles, and access rights. This feature was mentioned in 579 JumpCloud reviews.
Automated Provisioning
Automates provisioning and deprovisioning to reduce the amount of administrative manual work. 532 reviewers of JumpCloud have provided feedback on this feature.
Bulk Changes
Reduces manual administrative work. 528 reviewers of JumpCloud have provided feedback on this feature.
Centralized Management
Based on 566 JumpCloud reviews. Manages identity information from on-premise and cloud applications.
Self-Service Access Requests
Automatically allows access if users meet policy requirements. This feature was mentioned in 512 JumpCloud reviews.
Password synchronization
As reported in 1046 JumpCloud reviews. Syncronizes passwords across company systems.
Centralized management
Provides a tool for IT administrators to manage the software. This feature was mentioned in 1067 JumpCloud reviews.
Group policy complexity controls
Configure specific policies for users or groups using group policy objects. 1023 reviewers of JumpCloud have provided feedback on this feature.
Multiple policies
Supports multiple password policies. This feature was mentioned in 996 JumpCloud reviews.
Screen Sharing
Provides screen sharing options to allow access to view or control real-time activities. 581 reviewers of JumpCloud have provided feedback on this feature.
File Sharing
As reported in 560 JumpCloud reviews. Provides easy and seamless file transfer and sharing capabilities to increase productivity and collaboration while working remotely.
Session Recording
As reported in 538 JumpCloud reviews. Provides the ability to record remote access and support sessions.
Unattended Remote Access
Based on 572 JumpCloud reviews. Provides remote access to computers at any time, without an end-user present.
Platform (7)
Multiple Operating system support
Based on 1312 JumpCloud reviews. Supports Endpoint access control to multiple operating systems
Multi-Domain Support
As reported in 1083 JumpCloud reviews. Allows user authentication to be honored by all the hosts in two or more domains
Cross Browser support
Support access to browser based applications across required browser types 1231 reviewers of JumpCloud have provided feedback on this feature.
Fail over protection
Provides required failover mechanisms to ensure if one server, network, etc fails users are still able able to authenticate 1057 reviewers of JumpCloud have provided feedback on this feature.
Reporting
Based on 1230 JumpCloud reviews. Contains pre-built and custom reporting tools to required to manage business
Auditing
Based on 1178 JumpCloud reviews. Provides mechanism for auditing authentication for trouble shooting purposes.
Third Party Web Services support
Can call and pass credentials to third party web services. This feature was mentioned in 1119 JumpCloud reviews.
User on/off Boarding (6)
Self Service Access requests
Users can request access to an application and be automatically provisioned if they meet policy requirements This feature was mentioned in 633 JumpCloud reviews.
Smart/Automated Provisioning
Based on 730 JumpCloud reviews and verified by the G2 Product R&D team. Automates account/access rights creation, changes and removals for on-premise and cloud apps
Role Management
Based on 796 JumpCloud reviews and verified by the G2 Product R&D team. Establish roles that create a set of authentication rights for each user in the role
Policy Management
Based on 750 JumpCloud reviews and verified by the G2 Product R&D team. Enables administrators to create access policies and applies policy controls throughout request and provisioning processes
Access Termination
Based on 732 JumpCloud reviews and verified by the G2 Product R&D team. Terminate access to multiple applications based on dates
Approval Workflows
As reported in 571 JumpCloud reviews. Allow business stake-holders/managers to approve or reject requested changes to access via a defined workflow
User Maintenance (3)
Self Service Password Reset
Based on 788 JumpCloud reviews and verified by the G2 Product R&D team. Enables users to reset passwords without administrator interaction. Enforces password policies when resetting.
Bulk Changes
Based on 725 JumpCloud reviews and verified by the G2 Product R&D team. Change users and permissions in bulk
Bi-directional Identity Synchronization
Based on 647 JumpCloud reviews and verified by the G2 Product R&D team. Keep identity attributes consistent across applications whether the change is made in the provisioning system or the application
Governance (2)
Identifies and Alerts for Threats
Alerts administrators when inappropriate access occurs This feature was mentioned in 579 JumpCloud reviews.
Compliance Audits
Based on 634 JumpCloud reviews and verified by the G2 Product R&D team. Proactively audits access rights against policies
Operating System (3)
Multi-Systems Support
Based on 1124 JumpCloud reviews. Supports differing operating systems and mobile devices
Apple Support
Supports Apple devices 1137 reviewers of JumpCloud have provided feedback on this feature.
Android Support
As reported in 987 JumpCloud reviews. Support Android devices
Management (11)
Applicatons Management
Centrally manages, configures, and oversees applications on employees' mobile devices This feature was mentioned in 1119 JumpCloud reviews.
Applications Consolidation
Separates work apps and data from personal apps and data 1056 reviewers of JumpCloud have provided feedback on this feature.
Usage Information
Offers visibility into employee mobile device activity 1054 reviewers of JumpCloud have provided feedback on this feature.
Contract Management
As reported in 19 JumpCloud reviews. Provides administrative features to renew, track pricing, analyze terms, and outline expiration dates for SaaS contracts.
Application Catalog
Allows companies to select a wide variety of applications to track and manage. 19 reviewers of JumpCloud have provided feedback on this feature.
Dashboards and Visualizations
As reported in 19 JumpCloud reviews. Presents information and analytics in a digestible, intuitive, and visually appealing way.
Device Enrollment
Based on 357 JumpCloud reviews. Registers employee-owned or company-distributed devices for IT access.
Device Configuration
Configures devices to seamlessly work with business-required applications, WiFi, VPN, etc. 352 reviewers of JumpCloud have provided feedback on this feature.
Device Compliance
Ensures that employee devices are compliant with business regulations and requirements. 357 reviewers of JumpCloud have provided feedback on this feature.
Usage Information
Offers visibility into employee device activity. This feature was mentioned in 347 JumpCloud reviews.
Data Separation
As reported in 330 JumpCloud reviews. Separates personal data on devices from business-specific data.
Security (5)
Remote Wipe
Enable the remote locking down and encryption of employee mobile devices This feature was mentioned in 1085 JumpCloud reviews.
Reporting and Alerts
Creates custom reports and alerts about security updates, existing or upcoming software licenses, data access, and more. 361 reviewers of JumpCloud have provided feedback on this feature.
Remote Wiping
As reported in 349 JumpCloud reviews. Remotely clears all data from compromised devices.
Data Encryption
As reported in 556 JumpCloud reviews. Implements encryption standards to secure data both in transit and at rest.
Compliance
Provides compliance to multiple industry standards like HIPAA and GDPR. 548 reviewers of JumpCloud have provided feedback on this feature.
Platform - Mobile Device Management (MDM) (1)
Regulation Compliant
Ensures that employees mobile devices are compliant with business regulations and requirements This feature was mentioned in 1069 JumpCloud reviews.
Tracking (2)
Spend Tracking
Provides ability to track and/or map spending on all tools across departments with little to no manual entry. This feature was mentioned in 19 JumpCloud reviews.
SaaS Utilization Tracking
As reported in 20 JumpCloud reviews. Continuously tracks the number of licenses in use and how often they are being utilized. Tracks usage internally or through integrated applications.
Insights (3)
Recommendations
Provides recommendations on how to improve your use of existing SaaS tools and recommendations on new SaaS tools This feature was mentioned in 16 JumpCloud reviews.
Spend Forecasting and Optimization
As reported in 16 JumpCloud reviews. Ability to project spend based on contracts signed. Identifies redundant transactions and unnecessary costs.
Reporting
Creates reports outlining application utilization, cost, user sentiment, and/or functional overlap. 17 reviewers of JumpCloud have provided feedback on this feature.
Access Control (4)
Role Management
Based on 1340 JumpCloud reviews. Establish roles that create a set of authentication rights for each user in the role
Access Termination
Terminate access to multiple applications based on dates 1313 reviewers of JumpCloud have provided feedback on this feature.
Remote Access
Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network. This feature was mentioned in 1231 JumpCloud reviews.
Partner Access
Controls access to users that are not company employees that are either within the companies local area network or outside the network This feature was mentioned in 1068 JumpCloud reviews.
Functionality (21)
SSO
As reported in 1291 JumpCloud reviews. Provides a single access point for users to access multiple cloud products without multiple logins.
Multi-Factor Authentication
As reported in 1287 JumpCloud reviews. Provides support for Multi-Factor authentication, so users are required to provide multiple factors to authenticate. For example, something they know, Something they have or something they are.
Supports Required Authentication systems
Based on 1238 JumpCloud reviews. Supports required 3rd party Authentication Technologies. Example systems: bioMetric, passwords, key cards, token based systems, etc.
Multi-Factor Authentication
Provides support for Multi-Factor authentication, so users are required to provide multiple factors to authenticate. This feature was mentioned in 551 JumpCloud reviews.
Single Sign-On
Based on 547 JumpCloud reviews. Provides a single access point for users to access multiple cloud products without multiple logins.
BYOD support
Based on 470 JumpCloud reviews. Enables users to bring-your-own-device to access company applications.
Password Vault
Stores credentials and passwords in a secure vault. Eliminates hard-coded passwords. Hides passwords from users. This feature was mentioned in 437 JumpCloud reviews.
Centralized management
Ensures that credentials are centrally stored (in a secure vault) and when changed, that systems remain connected. This feature was mentioned in 536 JumpCloud reviews.
Role-based security
Based on 529 JumpCloud reviews. Allows privileges based on roles, such as business unit or other factors.
Live notifications
Based on 489 JumpCloud reviews. Configure which events will trigger a notification to prevent privileged access abuse in real-time.
Live session recording & playback
As reported in 80 JumpCloud reviews. Offers live session recording and playback for compliance and auditing purposes.
Hide passwords
Offers the option to hide passwords when sharing with users, such as contract workers 474 reviewers of JumpCloud have provided feedback on this feature.
Temporary, time-limited privilege
Allows for temporary privileges for a defined task or period of time, to reduce the risk of credential abuse. This feature was mentioned in 442 JumpCloud reviews.
Active Directory integration
Based on 906 JumpCloud reviews. Intetgrates with Active Directory.
LDAP integration
Integrates with Lightweight Directory Access Protocol (LDAP)-based directory services. 940 reviewers of JumpCloud have provided feedback on this feature.
User provisioning
As reported in 1399 JumpCloud reviews. Simplifies or automates user provisioning, deprovisioning, and other user role changes.
Password manager
Offers password management tools to end users. 1201 reviewers of JumpCloud have provided feedback on this feature.
Single Sign-on
Based on 1351 JumpCloud reviews. Offers single sign-on functionalities to end users, allowing them to authenticate once and be given access to all of their company accounts.
Enforces policies
Based on 1348 JumpCloud reviews. Enforces user-access policies based on individual, role type, group membership or other factors to prevent unauthorized access to company systems and data.
Authentication
Authenticates users prior to granting access to company systems. 1383 reviewers of JumpCloud have provided feedback on this feature.
Multi-factor authentication
Based on 1339 JumpCloud reviews. Offers multi-factor authentication methods to verify a user's identity.
Scope (1)
Multi-OS Support
Based on 365 JumpCloud reviews. Supports diverse operating systems across several endpoint types.
Monitoring (2)
Audit Logging
Provides audit logs for compliance reasons. 516 reviewers of JumpCloud have provided feedback on this feature.
Activity Logging
As reported in 535 JumpCloud reviews. Monitors, records, and logs both real-time and post-event activity.
Compliance (1)
NIST-compliant
As reported in 806 JumpCloud reviews. Complies with the National Institute of Standards and Technology password best practice recommendations.
Reporting (2)
Audit log
Creates a comprehnsive log of all activities when utilizing Privileged Access Management Software software. 516 reviewers of JumpCloud have provided feedback on this feature.
Reporting
As reported in 518 JumpCloud reviews. Includes reporting functionality.
Type (2)
On-premises solution
Based on 1063 JumpCloud reviews. Provides an IAM solution for on-prem systems.
Cloud-solution
As reported in 1359 JumpCloud reviews. Provides an IAM solution for cloud-based systems.
Reporting (4)
Tracking
As reported in 1250 JumpCloud reviews. Tracks user activities across protected systems.
Reporting
Based on 1288 JumpCloud reviews. Provides reporting functionality.
Access & Permission Change Reporting
As reported in 161 JumpCloud reviews. Log and report all modifications to user roles and access rights.
Compliance & Audit Trail Export
As reported in 162 JumpCloud reviews. Provide standardized reports for regulatory compliance and audits.
Maintenance (2)
Remote Reboot
As reported in 584 JumpCloud reviews. Remotely wake, restart, and install applications on sleeping devices.
Remote Printing
Based on 515 JumpCloud reviews. Print files from remote computer onto the local printer, without having to transfer the file between computers.
Communication (1)
Text Chat
Based on 519 JumpCloud reviews. Connects instantly via group chats, web-based chats, offline messaging, persistent chat groups, and customer-initiated chat.
Device Support (2)
Multi-Platform Support
As reported in 562 JumpCloud reviews. Provides support across iOS, Mac, Android, PC and other devices.
Cross-Platform
Allows cross-platform device support, supporting Windows, Mac, Linux, iOS, Android, and Chromebook devices. 561 reviewers of JumpCloud have provided feedback on this feature.
Performance (1)
Reporting
Provides robust reporting capbilities like session details, technician performance information, and end users’ survey summaries. 566 reviewers of JumpCloud have provided feedback on this feature.
Agentic AI - SaaS Spend Management (1)
Natural Language Interaction
Based on 14 JumpCloud reviews. Engages in human-like conversation for task delegation
Authentication & Authorization - Identity and Access Management (IAM) (1)
Adaptive & Contextual Access Control
As reported in 157 JumpCloud reviews. Grant access based on user attributes, location, device posture or risk.
Administration & Governance - Identity and Access Management (IAM) (2)
Identity Lifecycle Management
Automate onboarding, offboarding, and access reviews throughout user lifecycles. 161 reviewers of JumpCloud have provided feedback on this feature.
Self‑Service Account Management
Enable users to reset passwords and update profiles without admin support. 159 reviewers of JumpCloud have provided feedback on this feature.





