[ JumpCloud Reviews ](https://www.g2.com/products/jumpcloud/reviews) [ JumpCloud Reviews ](https://www.g2.com/products/jumpcloud/reviews) # JumpCloud Features ##### ## Authentication Options (8) Authentication User experience Process of providing credentials and logging into multiple systems is easy and intuitive for users Supports Required Authentication systems Supports required 3rd party Authentication Technologies. Example systems: bioMetric, passwords, key cards, token based systems, etc. Multi-Factor Authentication Provides support for Multi-Factor authentication, so users are required to provide multiple factors to authenticate. For example, something they know, Something they have or something they are. Supports Required Authentication Methods/Protocols Support SSO via Web agents, proxy agents, agent-less, SAML or oAuth and WS-Federation authentication and authorization Web services depending upon the application and business use case Federation/SAML support (idp) Can serve as the identity provider to external service providers so that when the user logs into a service, instead of providing credentials to the service provider, the service provider trusts the identity provider to validate the credentials. Federation/SAML support (sp) Can serve as the Service provider from an external service so that when the user logs in externally they have seamless SSO to internal applications from a service provider. Two-Factor Authentication Extra layer of security that requires not only a password and username but also something specific to that user Authentication Verify the identity of users/devices to enable secure access Show More ##### ## Access Control Types (5) Endpoint access Provides ability to control access to PC's, Mobile devices, and other endpoint devices. Local Access Controls access to legacy applications, web based applications, network resources and servers while employees are on the companies local area network. Remote Access Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network. Partner Access Controls access to users that are not company employees that are either within the companies local area network or outside the network Supports BYOD users Enables users to use their own device to access company applications. Show More ##### ## Administration (35) Ease of installation on server Installation process is easy and flexible. Password Policy Enforcement Options for resetting and enforcing password policies Administration Console Provides Administration tools/console that are easy to use and learn for routine maintenance tasks Ease of connecting applications Easily provisions new systems, platforms or applications using configuration and not customization. Self Service Password Administration Users can set, change passwords without interaction from IT staff Single Sign On Allow users to access multiple services after entering their login credentials once Reporting Standard and customized report creation to ensure appropriate access rights have been assigned Mobile App Provides mobile application that alerts administrators of potential issues and allows administrators manage access rights Ease of set up for target systems Support for wide variety of cloud and on premise apps to automate provisioning for existing and new applications procured APIs Provides appropriate application interfaces to enable custom integrations for unique business requirements Smart/Automated Provisioning Automates account/access rights creation, changes and removals for on-premise and cloud apps Policy Management Enables administrators to create access policies and applies policy controls throughout request and provisioning processes On-premise identity repositories supported Variety and Quality of integrations (ie Active Directory, LDAP) Ease of Connecting Applications Easily provisions new systems, platforms or applications using configuration and not customization. Policy, User, and Role Management Creates access requirements and standards and establishes user, roles, and access rights. Automated Provisioning Automates provisioning and deprovisioning to reduce the amount of administrative manual work. Bulk Changes Reduces manual administrative work. Centralized Management Manages identity information from on-premise and cloud applications. Self-Service Access Requests Automatically allows access if users meet policy requirements. Configurable Workflow Configure existing workflows to meet your organization's needs User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks User Session Management Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system Password Management Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Workflow Management Create, design and manage workflows for repetitive tasks Policy Management Create, manage, and track policies and procedures within an organization Access Management Control and manage access to company resources Endpoint Management Track status, assign actions, and control access to systems for devices within the organization Password synchronization Syncronizes passwords across company systems. Centralized management Provides a tool for IT administrators to manage the software. Group policy complexity controls Configure specific policies for users or groups using group policy objects. Multiple policies Supports multiple password policies. Screen Sharing Provides screen sharing options to allow access to view or control real-time activities. File Sharing Provides easy and seamless file transfer and sharing capabilities to increase productivity and collaboration while working remotely. Session Recording Provides the ability to record remote access and support sessions. Unattended Remote Access Provides remote access to computers at any time, without an end-user present. Show More ##### ## Platform (7) Multiple Operating system support Supports Endpoint access control to multiple operating systems Multi-Domain Support Allows user authentication to be honored by all the hosts in two or more domains Cross Browser support Support access to browser based applications across required browser types Fail over protection Provides required failover mechanisms to ensure if one server, network, etc fails users are still able able to authenticate Reporting Contains pre-built and custom reporting tools to required to manage business Auditing Provides mechanism for auditing authentication for trouble shooting purposes. Third Party Web Services support Can call and pass credentials to third party web services. Show More ##### ## User on/off Boarding (13) Self Service Access requests Users can request access to an application and be automatically provisioned if they meet policy requirements Smart/Automated Provisioning Automates account/access rights creation, changes and removals for on-premise and cloud apps Role Management Establish roles that create a set of authentication rights for each user in the role Policy Management Enables administrators to create access policies and applies policy controls throughout request and provisioning processes Access Termination Terminate access to multiple applications based on dates Approval Workflows Allow business stake-holders/managers to approve or reject requested changes to access via a defined workflow Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Workflow Management Create, design and manage workflows for repetitive tasks Template Management Create, save, and re-purpose templates for emails, forms, etc. Application Management Track, manage and store the applications of potential future members, customers or candidates Password Management Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Access Management Control and manage access to company resources Show More ##### ## User Maintenance (3) Self Service Password Reset Enables users to reset passwords without administrator interaction. Enforces password policies when resetting. Bulk Changes Change users and permissions in bulk Bi-directional Identity Synchronization Keep identity attributes consistent across applications whether the change is made in the provisioning system or the application Show More ##### ## Governance (2) Identifies and Alerts for Threats Alerts administrators when inappropriate access occurs Compliance Audits Proactively audits access rights against policies Show More ##### ## Operating System (3) Multi-Systems Support Supports differing operating systems and mobile devices Apple Support Supports Apple devices Android Support Support Android devices Show More ##### ## Management (31) Applicatons Management Centrally manages, configures, and oversees applications on employees' mobile devices Applications Consolidation Separates work apps and data from personal apps and data Usage Information Offers visibility into employee mobile device activity Mobile Device Management Control, secure and enforce policies on mobile devices such as smartphones, tablets etc. Lockdown Management Restrict the kiosk's functionality to a single or set of pre-approved applications with limited user access to specific features Endpoint Management Track status, assign actions, and control access to systems for devices within the organization User Session Management Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Patch Management Install software updates and bug fixes remotely Task Management Create, manage and track all task activities and progression Mobile Content Management Creating, updating, monitoring accuracy, and ensuring brand consistency for all materials distributed to mobile devices. Security Management Manage and control the security aspects of an organization's digital assets, resources, and operations Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Remote Monitoring & Management Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Data Management Ability to handle large datasets Policy Management Create, manage, and track policies and procedures within an organization Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Asset Lifecycle Management Manage assets throughout their lifecycle to optimize profit Configuration Management Identify component attributes like servers, hardware, software, and manage relationships across all services User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Inventory Management Track and manage inventory levels to maintain proper supply Software Management Allows businesses to manage the software installed on their devices. Deployment Management Manage the processes involved when making the application ready for use Contract Management Provides administrative features to renew, track pricing, analyze terms, and outline expiration dates for SaaS contracts. Application Catalog Allows companies to select a wide variety of applications to track and manage. Dashboards and Visualizations Presents information and analytics in a digestible, intuitive, and visually appealing way. Device Enrollment Registers employee-owned or company-distributed devices for IT access. Device Configuration Configures devices to seamlessly work with business-required applications, WiFi, VPN, etc. Device Compliance Ensures that employee devices are compliant with business regulations and requirements. Usage Information Offers visibility into employee device activity. Data Separation Separates personal data on devices from business-specific data. Show More ##### ## Security (5) Remote Wipe Enable the remote locking down and encryption of employee mobile devices Reporting and Alerts Creates custom reports and alerts about security updates, existing or upcoming software licenses, data access, and more. Remote Wiping Remotely clears all data from compromised devices. Data Encryption Implements encryption standards to secure data both in transit and at rest. Compliance Provides compliance to multiple industry standards like HIPAA and GDPR. Show More ##### ## Platform - Mobile Device Management (MDM) (1) Regulation Compliant Ensures that employees mobile devices are compliant with business regulations and requirements Show More ##### ## Tracking (2) Spend Tracking Provides ability to track and/or map spending on all tools across departments with little to no manual entry. SaaS Utilization Tracking Continuously tracks the number of licenses in use and how often they are being utilized. Tracks usage internally or through integrated applications. Show More ##### ## Insights (3) Recommendations Provides recommendations on how to improve your use of existing SaaS tools and recommendations on new SaaS tools Spend Forecasting and Optimization Ability to project spend based on contracts signed. Identifies redundant transactions and unnecessary costs. Reporting Creates reports outlining application utilization, cost, user sentiment, and/or functional overlap. Show More ##### ## Access Control (7) Directory Listing Management Create, update or delete entries in a directory Access Termination Terminate access to multiple applications based on dates Remote Access Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network. Partner Access Controls access to users that are not company employees that are either within the companies local area network or outside the network Reviews Management Track and monitor reviews of products or services Advertising Management Manage advertising space and its sales within your network or publication SEO Management Optimize and manage the search engine optimization efforts for a website or digital content Show More ##### ## Functionality (30) SSO Provides a single access point for users to access multiple cloud products without multiple logins. Multi-Factor Authentication Provides support for Multi-Factor authentication, so users are required to provide multiple factors to authenticate. For example, something they know, Something they have or something they are. Supports Required Authentication systems Supports required 3rd party Authentication Technologies. Example systems: bioMetric, passwords, key cards, token based systems, etc. Multi-Factor Authentication Provides support for Multi-Factor authentication, so users are required to provide multiple factors to authenticate. Single Sign-On Provides a single access point for users to access multiple cloud products without multiple logins. BYOD support Enables users to bring-your-own-device to access company applications. Password Vault Stores credentials and passwords in a secure vault. Eliminates hard-coded passwords. Hides passwords from users. Centralized management Ensures that credentials are centrally stored (in a secure vault) and when changed, that systems remain connected. Role-based security Allows privileges based on roles, such as business unit or other factors. Live notifications Configure which events will trigger a notification to prevent privileged access abuse in real-time. Live session recording & playback Offers live session recording and playback for compliance and auditing purposes. Hide passwords Offers the option to hide passwords when sharing with users, such as contract workers Temporary, time-limited privilege Allows for temporary privileges for a defined task or period of time, to reduce the risk of credential abuse. Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Remote Monitoring & Management Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Credential Management Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Incident Management Manage and track all disruptions and incidents Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Network Security Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources Multi-Factor Authentication Request two or more credentials to prove user's identity before granting access to systems Active Directory integration Intetgrates with Active Directory. LDAP integration Integrates with Lightweight Directory Access Protocol (LDAP)-based directory services. User provisioning Simplifies or automates user provisioning, deprovisioning, and other user role changes. Password manager Offers password management tools to end users. Single Sign-on Offers single sign-on functionalities to end users, allowing them to authenticate once and be given access to all of their company accounts. Enforces policies Enforces user-access policies based on individual, role type, group membership or other factors to prevent unauthorized access to company systems and data. Authentication Authenticates users prior to granting access to company systems. Multi-factor authentication Offers multi-factor authentication methods to verify a user's identity. Two-Factor Authentication Extra layer of security that requires not only a password and username but also something specific to that user Show More ##### ## Scope (1) Multi-OS Support Supports diverse operating systems across several endpoint types. Show More ##### ## Monitoring (2) Audit Logging Provides audit logs for compliance reasons. Activity Logging Monitors, records, and logs both real-time and post-event activity. Show More ##### ## Compliance (1) NIST-compliant Complies with the National Institute of Standards and Technology password best practice recommendations. Show More ##### ## Reporting (3) Audit log Creates a comprehnsive log of all activities when utilizing Privileged Access Management Software software. Reporting Includes reporting functionality. Event Logs A chronological record of actions or occurrences within a network, software, or process Show More ##### ## Type (2) On-premises solution Provides an IAM solution for on-prem systems. Cloud-solution Provides an IAM solution for cloud-based systems. Show More ##### ## Reporting (7) Activity Tracking Track and document all activities across devices, networks, and other systems Reporting Provides reporting functionality. Access & Permission Change Reporting Log and report all modifications to user roles and access rights. Compliance & Audit Trail Export Provide standardized reports for regulatory compliance and audits. Ad hoc Reporting Generate one-off reports that meet information requirements Role-Based Permissions Set & manage permission levels based on user roles and restrict access to only authorized individuals Real-Time Reporting Active reporting of data and metrics Show More ##### ## Maintenance (2) Remote Reboot Remotely wake, restart, and install applications on sleeping devices. Remote Printing Print files from remote computer onto the local printer, without having to transfer the file between computers. Show More ##### ## Communication (1) Text Chat Connects instantly via group chats, web-based chats, offline messaging, persistent chat groups, and customer-initiated chat. Show More ##### ## Device Support (3) Multi-Platform Support Provides support across iOS, Mac, Android, PC and other devices. Cross-Platform Allows cross-platform device support, supporting Windows, Mac, Linux, iOS, Android, and Chromebook devices. Video Support Supports various video file formats Show More ##### ## Performance (1) Reporting Provides robust reporting capbilities like session details, technician performance information, and end users‚Äô survey summaries. Show More ##### ## AI Compliance (3) Regulatory Reporting Generates reports to demonstrate AI compliance with local and international frameworks. Automated Compliance Helps AI systems to comply with the regulations. Audit Trails Maintains detailed logs of activities and changes to AI models. Show More ##### ## Risk Management & Monitoring (2) AI Risk Management Evaluates legal, operational and ethical risks posed by AI systems. Real-time Monitoring Monitors AI models for anomalies continuously. Show More ##### ## AI Lifecycle Management (1) Lifecycle Automation Automates retraining, version updates and decomissioning when the models are outdated. Show More ##### ## Access Control and Security (1) Pole-based Access Control (RBAC) Restricts access to AI models and sensitive data to authorized users. Show More ##### ## Collaboration and Communication (1) Model Sharing and Reuse Helps sharing AI models and best practices. Show More ##### ## Agentic AI - AI Governance Tools (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Mobile Device Management (MDM) (3) Third-Party Integration Addition of necessary external data, applications, tools, or features Third-Party Integrations Set up connections to third-party platforms to improve business processes Active Directory Integration Integrates with Active Directory Show More ##### ## Agentic AI - SaaS Spend Management (1) Natural Language Interaction Engages in human-like conversation for task delegation Show More ##### ## Authentication & Authorization - Identity and Access Management (IAM) (1) Adaptive & Contextual Access Control Grant access based on user attributes, location, device posture or risk. Show More ##### ## Administration & Governance - Identity and Access Management (IAM) (5) Identity Lifecycle Management Automate onboarding, offboarding, and access reviews throughout user lifecycles. Self‑Service Account Management Enable users to reset passwords and update profiles without admin support. Member Accounts Accounts held by members of an organization User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Multiple User Accounts Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Show More ##### ## Lifecycle & Provisioning - Non-Human Identity Management (NHIM) Solutions (3) Credential Rotation & Revocation Supports automated rotation and revocation of credentials or tokens for non-human identities. Automated Registration & Provisioning Automates the creation of non-human identities (devices, bots, service accounts) according to policy. De-Provisioning & Retirement Removes or disables non-human identities when they are no longer required or the workload is retired. Show More ##### ## Access, Authentication & Authorization - Non-Human Identity Management (NHIM) Solutions (3) Fine-Grained Access Control Enforces least-privilege access for non-human identities via granular permissions and scopes. Machine-Native Authentication Methods Supports authenticating non-human identities using tokens, certificates, or machine-native credentials rather than human-oriented logins. Contextual / Just-In-Time Access Provides dynamic, context-based access for non-human identities (e.g., JIT elevation, temporal constraints). Show More ##### ## Visibility, Governance & Compliance - Non-Human Identity Management (NHIM) Solutions (4) Policy Enforcement & Governance Applies and enforces policies (e.g., least-privilege, separation-of-duties) specifically for non-human identities. Audit Logging & Activity Monitoring Logs and monitors all access and usage of non-human identities for forensic and compliance purposes. Integration with IAM/Cloud/DevOps Ecosystem Integrates non-human identity management with existing identity-access systems, DevOps pipelines, and cloud infrastructure. Discovery & Inventory of Non-Human Ids Discovers, classifies, and maintains an inventory of all non-human identities across environments. Show More ##### ## Additional Functionality (281) Secure Data Storage Securely stores data to prevent data loss or breaches User Defined Attributes Third-Party Integrations Set up connections to third-party platforms to improve business processes Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Audit Trail A record of all activities within the system, including user access, changes made, etc. Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Active Directory Integration Integrates with Active Directory Secure Login At least a username and password is required to access the system Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Event Logs A chronological record of actions or occurrences within a network, software, or process Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Generative AI Use AI to generate content in the form of text, images, videos, etc. Risk Assessment Initiate collection and analysis of known risks Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Data Verification Process of checking different types of data for accuracy to avoid errors or inconsistencies Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Biometrics Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. Security Auditing Systematic evaluation of the security of a company's overall security system and situation AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Real-Time Data Receive data and information in real time Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user HIPAA Compliant Compliant with HIPAA, which sets standards for sensitive patient data protection Real-Time Monitoring Active monitoring of systems, applications, or networks Customizable Reports Alter the layout and content of reports Risk Analysis Analyze potential risks across the organization Secure Data Storage Securely stores data to prevent data loss or breaches User Defined Attributes Third-Party Integrations Set up connections to third-party platforms to improve business processes Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Audit Trail A record of all activities within the system, including user access, changes made, etc. Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Active Directory Integration Integrates with Active Directory Secure Login At least a username and password is required to access the system Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Event Logs A chronological record of actions or occurrences within a network, software, or process Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Generative AI Use AI to generate content in the form of text, images, videos, etc. Risk Assessment Initiate collection and analysis of known risks Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Data Verification Process of checking different types of data for accuracy to avoid errors or inconsistencies Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Biometrics Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. Security Auditing Systematic evaluation of the security of a company's overall security system and situation AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Real-Time Data Receive data and information in real time Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user HIPAA Compliant Compliant with HIPAA, which sets standards for sensitive patient data protection Real-Time Monitoring Active monitoring of systems, applications, or networks Customizable Reports Alter the layout and content of reports Risk Analysis Analyze potential risks across the organization Role-Based Permissions Set & manage permission levels based on user roles and restrict access to only authorized individuals Audit Trail A record of all activities within the system, including user access, changes made, etc. Approval Process Control Manage the process of evaluating documents or requests submitted for approval Security Auditing Systematic evaluation of the security of a company's overall security system and situation Activity Tracking Track and document all activities across devices, networks, and other systems Data Verification Process of checking different types of data for accuracy to avoid errors or inconsistencies Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Secure Data Storage Securely stores data to prevent data loss or breaches Third-Party Integrations Set up connections to third-party platforms to improve business processes Access Controls/Permissions Define levels of authorization for access to specific files or systems HIPAA Compliant Compliant with HIPAA, which sets standards for sensitive patient data protection Behavioral Analytics Track and analyse user behavior within a system or network Application Access Control Define levels of authorization for access to specific applications Multiple User Accounts Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service PCI Compliance Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) API Application programming interface that allows for integration with other systems/databases User Activity Monitoring Device Auto Discovery Automatically scan the network for devices and take pre-defined actions upon discovery Generative AI Use AI to generate content in the form of text, images, videos, etc. Network Monitoring Tracks and makes accessible data on the health of servers and other network components. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Real-Time Monitoring Active monitoring of systems, applications, or networks Threat Intelligence Information to prevent, understand and identify cyber threats Generative AI Use AI to generate content in the form of text, images, videos, etc. Profile Change Approvals Member changes to profiles require administrator approval per regulatory requirements AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Payment Processing Accept, record, and reconcile financial transactions Profile Visibility Controls Determine which profiles are public, internal, or even client-facing Profile Templates Directory owners to customize the sections and order found on each profile and to standardize across the organization for uniformity Layout & Design Configure publication's layout before publishing Customer Portal A website or login for customers to access information Generative AI Use AI to generate content in the form of text, images, videos, etc. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Access Controls/Permissions Define levels of authorization for access to specific files or systems Active Directory Integration Integrates with Active Directory Multiple User Accounts Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Data Verification Process of checking different types of data for accuracy to avoid errors or inconsistencies Access Management Control and manage access to company resources Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Secure Data Storage Securely stores data to prevent data loss or breaches Data Security Protect sensitive data for digital privacy Biometrics Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. HIPAA Compliant Compliant with HIPAA, which sets standards for sensitive patient data protection SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Data Synchronization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Secure Login At least a username and password is required to access the system Policy Management Create, manage, and track policies and procedures within an organization User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Real-Time Data Receive data and information in real time Password Management Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Employee Onboarding Process of familiarizing new employees with the company, their position, and responsibilities Activity Tracking Track and document all activities across devices, networks, and other systems Audit Trail A record of all activities within the system, including user access, changes made, etc. Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Credential Management Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Third-Party Integrations Set up connections to third-party platforms to improve business processes Workflow Management Create, design and manage workflows for repetitive tasks Mobile Access Access software remotely via mobile devices Usage Tracking/Analytics Track and interpret metrics on the usage of company resources Automatic Reset Onsite Printing Print tickets, receipts, and other information on location Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Remote Access/Control Access work applications remotely, for when working away from the office and/or traveling For Android Devices For devices running on Android. Surveys & Feedback Gauge satisfaction and receive information for improvement and success Digital Signage Digital displays use technologies such as LCD, LED, projection and e-paper Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Touch Screen Interactivity between software and users by touching areas on the screen of display devices Point of Sale (POS) Accept and process customer payments for products or services using hardware and software Timeout Multi-app mode Allows to lock a device into a specific set of apps Offline Access Ability of websites, web applications, or mobile applications to function without an active internet connection Generative AI Use AI to generate content in the form of text, images, videos, etc. QR Codes Matrix barcode that stores information Data Synchronization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Location Tracking Identify the physical location of an individual, asset, device, etc. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Browsing Restrictions Provides user and content restrictions during web browsing Customizable User Interface Design, modify, and organize how content is displayed on a system interface Self Check-In/Check-Out Check-in and out via a mobile device or kiosk Secure Browsing Allow or block access to specific domains and individual pages Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Customizable Branding Add customized logos and colors to align with company branding Video Looping Self Ordering For iPad Devices Operate/access software on iPad Devices Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Single-app mode Allows to lock a device into a specific app Templates Sample files or documents that could be customized as needed or used as is Check-in/Check-out Track the status of assets and whether they're checked in or out Ticketing Customize, sell, and distribute tickets Order Entry Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Broadcast Messaging Notify large groups of people simultaneously about important updates. Visitor Tracking Track visitors and purpose of visits Secure Data Storage Securely stores data to prevent data loss or breaches Access Controls/Permissions Define levels of authorization for access to specific files or systems Wireless Internet Access Control Control and manage access to wireless networks Single Sign On Allow users to access multiple services after entering their login credentials once Enrollments/Onboarding Manage the enrollment and onboarding of all new members and accepted applications Automatic User/Device Recognition The system can automatically recognize a user and/or device API Application programming interface that allows for integration with other systems/databases Kiosk Mode Ensures that only certain features of the devices are accessible and the rest are hidden/unavailable for usability/security reasons Remote Update/Installation Deploy updates or install new software remotely Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Synchronization Scheduling Create a schedule when files and folders are synchronized IT Asset Tracking Monitor the movement of one or more IT assets throughout the organization Two-Factor Authentication Extra layer of security that requires not only a password and username but also something specific to that user Wireless Troubleshooting Take actions to resolve performance issues for devices wirelessly Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Remote Monitoring & Management Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access File Transfer Move files across different systems or networks Two-Factor Authentication Extra layer of security that requires not only a password and username but also something specific to that user Single Sign On Allow users to access multiple services after entering their login credentials once Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Summary Reports Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Chat/Messaging Communicate using direct chat or messages within the system Generative AI Use AI to generate content in the form of text, images, videos, etc. Session Transfer Transfer a support session to another team member Remote Update/Installation Deploy updates or install new software remotely Audit Trail A record of all activities within the system, including user access, changes made, etc. Customizable Branding Add customized logos and colors to align with company branding Server Monitoring Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Real-Time Updates Receive system updates as soon as any changes are made Troubleshooting Take actions to troubleshoot issues for networks, devices, etc. Real-Time Monitoring Active monitoring of systems, applications, or networks Workflow Management Create, design and manage workflows for repetitive tasks Multiple User Accounts Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Multi-Channel Communication Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Surveys & Feedback Gauge satisfaction and receive information for improvement and success Activity Tracking Track and document all activities across devices, networks, and other systems Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information API Application programming interface that allows for integration with other systems/databases Support Ticket Management Allow customers/users to submit support queries and service requests Access Controls/Permissions Define levels of authorization for access to specific files or systems Remote Access/Control Access work applications remotely, for when working away from the office and/or traveling User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Customizable Reports Alter the layout and content of reports Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Video Conferencing Connect with meeting participants remotely over video Diagnostic Tools Access client's system information, including hardware and software configuration, to perform diagnostics Third-Party Integrations Set up connections to third-party platforms to improve business processes Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data HIPAA Compliant Compliant with HIPAA, which sets standards for sensitive patient data protection Workflow Management Create, design and manage workflows for repetitive tasks Secure Data Storage Securely stores data to prevent data loss or breaches Third-Party Integrations Set up connections to third-party platforms to improve business processes Access Controls/Permissions Define levels of authorization for access to specific files or systems Consent Management Manage user consent requests and documents Data Mapping Track the management and flow of data throughout the organization Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws API Application programming interface that allows for integration with other systems/databases Role-Based Permissions Set & manage permission levels based on user roles and restrict access to only authorized individuals Policy Management Create, manage, and track policies and procedures within an organization Single Sign On Allow users to access multiple services after entering their login credentials once Risk Management Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Template Management Create, save, and re-purpose templates for emails, forms, etc. Multi-Language Manage and support multiple languages Data Visualization Graphical representation of data User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user PIA/DPIA Data impact assessments to identify and mitigate potential data risks Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Sensitive Data Identification Identify sensitive or personal information collected from users Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Data Import/Export Import and export data to and from software applications Risk Assessment Initiate collection and analysis of known risks Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Document Management Store, manage, and track all electronic documents in a centralized location PCI Compliance Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Incident Management Manage and track all disruptions and incidents Data Governance Collection of processes, policies, and standards to manage the storage & usability of enterprise data Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Generative AI Use AI to generate content in the form of text, images, videos, etc. Data Storage Management Manage and store data in a database File Management Create, save, and store files Customizable Reports Alter the layout and content of reports Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Risk Analysis Analyze potential risks across the organization Intrusion Detection System Identify and alert about security breaches by third parties Log Analysis Analyzing computer-generated records called logs to identify the root cause of errors, bugs, security threats, or other risks Security Auditing Systematic evaluation of the security of a company's overall security system and situation Log Management Collects and aggregates data from various systems within the IT environment Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Risk Alerts Notifying as a warning or reminder of a potential or imminent hazard PCI Assessment Conducting audits to ensure compliance with the Payment Card Industry Data Security Standard (PCI DSS). Vulnerability Scanning Discover patch statuses and vulnerabilities Event Logs A chronological record of actions or occurrences within a network, software, or process File Integrity Monitoring Validating the integrity of an operating system, application, and files by monitoring for probable changes, tempering, or fraud. Exceptions Management Automated handling of non-compliant EDI transmissions. Data Synchronization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Compliance Tracking Track and report regulatory data to either internal management or external stakeholders Activity Monitoring Track and report on everything that happens within the system or network Audit Trail A record of all activities within the system, including user access, changes made, etc. Secure Login At least a username and password is required to access the system Mobile Content Management Creating, updating, monitoring accuracy, and ensuring brand consistency for all materials distributed to mobile devices. Generative AI Use AI to generate content in the form of text, images, videos, etc. Remote Access & Monitoring Control system behavior and appearance, and access and report on system status/health from a distant location Deployment Management Manage the processes involved when making the application ready for use Policy Management Create, manage, and track policies and procedures within an organization Patch Management Install software updates and bug fixes remotely Encryption Convert data into a code for security Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Configuration Management Identify component attributes like servers, hardware, software, and manage relationships across all services User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Support Ticket Management Allow customers/users to submit support queries and service requests BYOD Management Manage and secure access to business data and applications on personal devices. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Mobile Device Management Control, secure and enforce policies on mobile devices such as smartphones, tablets etc. Endpoint Management Track status, assign actions, and control access to systems for devices within the organization App Management Download applications that can be internally saved Access Controls/Permissions Define levels of authorization for access to specific files or systems Workflow Automation Streamlining repetitive tasks and activities through automated and predefined workflows Show More ##### ## AI/Machine Learning (1) AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Show More ##### ## Decision Support (1) Decision Support Tools that provide relevant information at specific times to support judgments and courses of action Show More ##### ## Collaboration Tools (1) Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Show More ##### ## Access Controls/Permissions (1) Access Controls/Permissions Define levels of authorization for access to specific files or systems Show More ##### ## Task Management (1) Task Management Create, manage and track all task activities and progression Show More ##### ## Real-Time Monitoring (1) Real-Time Monitoring Active monitoring of systems, applications, or networks Show More ##### ## Natural Language Processing (1) Natural Language Processing Process and analyze human language in text or audio form Show More ##### ## AI Policy Mapping (1) AI Policy Mapping Automatically map and compare AI governance policies with actual development and deployment practices Show More ##### ## AI Risk Management (1) AI Risk Management Identify and prioritize AI risks using advanced algorithms, prevent critical vulnerabilities, and mitigate risks when required Show More ##### ## Ethical AI Monitoring (1) Ethical AI Monitoring Measure AI systems' ethical alignment to ensure compliance, fairness, transparency, and security Show More ##### ## Audit Trail (1) Audit Trail A record of all activities within the system, including user access, changes made, etc. Show More ##### ## Integration into Third Party Applications (1) Integration into Third Party Applications Embed/link applications into third party software so it can be accessed within a third party system Show More ##### ## Product Lifecycle Management (1) Product Lifecycle Management Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment Show More ##### ## Proactive Recommendations (1) Proactive Recommendations Anticipates needs and offers suggestions without prompting Show More ## Top-Rated Alternatives [ ![Okta](https://images.g2crowd.com/uploads/product/hd_favicon/fc3b8f792177eb1565971fd0bb450896/okta.svg "Okta") Okta 4.5/5(1,373) ](https://www.g2.com/products/okta/reviews) [ ![Microsoft Entra ID](https://images.g2crowd.com/uploads/product/hd_favicon/a8a99a96fda235658139f710592f8a53/microsoft-entra-id.svg "Microsoft Entra ID") Microsoft Entra ID 4.5/5(912) ](https://www.g2.com/products/microsoft-entra-id/reviews) [ ![OneLogin](https://images.g2crowd.com/uploads/product/hd_favicon/1487565710/onelogin.svg "OneLogin") OneLogin 4.4/5(292) ](https://www.g2.com/products/onelogin/reviews) [ View All Alternatives ](https://www.g2.com/products/jumpcloud/competitors/alternatives) JumpCloud Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6d0241f849d000763024744ff5901159/okta.png "Product Avatar Image") Okta 4.5/5(1,373) [ Compare Now ](https://www.g2.com/compare/jumpcloud-vs-okta) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ebfae2a9075850f9fa094c23484ef258/microsoft-entra-id.jpg "Product Avatar Image") Microsoft Entra ID 4.5/5(912) [ Compare Now ](https://www.g2.com/compare/jumpcloud-vs-microsoft-entra-id) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a7ca3d4fd0e3b8577bfb724d3ee78293/onelogin.png "Product Avatar Image") OneLogin 4.4/5(292) [ Compare Now ](https://www.g2.com/compare/jumpcloud-vs-onelogin) ##### Categories on G2 [Remote Support](https://www.g2.com/categories/remote-support)[Identity and Access Management (IAM)](https://www.g2.com/categories/identity-and-access-management-iam)[Security Compliance](https://www.g2.com/categories/security-compliance) [Remote Support](https://www.g2.com/categories/remote-support)[Identity and Access Management (IAM)](https://www.g2.com/categories/identity-and-access-management-iam)[Security Compliance](https://www.g2.com/categories/security-compliance)[Mobile Device Management (MDM)](https://www.g2.com/categories/mobile-device-management-mdm)[Unified Endpoint Management (UEM)](https://www.g2.com/categories/unified-endpoint-management-uem)[Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso)[User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools)[Privileged Access Management (PAM)](https://www.g2.com/categories/privileged-access-management-pam)[AI Governance Tools](https://www.g2.com/categories/ai-governance-tools)[SaaS Spend Management](https://www.g2.com/categories/saas-spend-management)[Cloud Directory Services](https://www.g2.com/categories/cloud-directory-services)[Password Policy Enforcement](https://www.g2.com/categories/password-policy-enforcement)[Non-Human Identity Management (NHIM) Solutions](https://www.g2.com/categories/non-human-identity-management-nhim-solutions) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What font licensing compliance and intellectual property protection considerations should teams evaluate before committing to a web font marketplace?](https://www.g2.com/discussions/what-font-licensing-compliance-and-intellectual-property-protection-considerations-should-teams-evaluate-before-committing-to-a-web-font-marketplace%20)[Top platforms for combining email tracking with analytics](https://www.g2.com/discussions/what-are-the-top-platforms-for-combining-email-tracking-with-analytics)[Top MDM services for remote work teams](https://www.g2.com/discussions/choosing-the-right-mdm-services-for-remote-work-teams) [Best third-party supplier risk management software for small business](https://www.g2.com/discussions/best-third-party-supplier-risk-management-software-for-small-business)[What are data science and machine learning platforms](https://www.g2.com/discussions/what-are-data-science-and-machine-learning-platforms-help-me-understand)[Pros and Cons Details](https://www.g2.com/products/jumpcloud/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)