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At a Glance
Market Segments
Mid-Market (53.3% of reviews)
Mid-Market (53.2% of reviews)
Entry-Level Pricing
$3.00 1 User Per Month
$6.00 1 User per month
JumpCloud
Star Rating
(3,731)4.5 out of 5
Market Segments
Mid-Market (53.3% of reviews)
Entry-Level Pricing
$3.00 1 User Per Month
Free Trial is available
Learn more about JumpCloudOkta
Star Rating
(1,036)4.5 out of 5
Market Segments
Mid-Market (53.2% of reviews)
Entry-Level Pricing
$6.00 1 User per month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that both Okta and JumpCloud excel in Multi-Factor Authentication, with Okta scoring 9.6 and JumpCloud at 9.1. Reviewers mention that Okta's adaptive authentication features provide a seamless user experience, while JumpCloud's MFA options are effective but slightly less intuitive.
- Reviewers mention that Okta shines in its Smart/Automated Provisioning capabilities, scoring 9.5 compared to JumpCloud's 8.7. Users say that Okta's automated workflows significantly reduce administrative overhead, making user onboarding and offboarding much smoother.
- Users on G2 highlight Okta's superior Role Management features, scoring 9.3 against JumpCloud's 8.8. Reviewers say that Okta's granular role definitions and policy enforcement make it easier to manage user permissions effectively.
- G2 users report that Okta's Authentication User Experience is rated at 9.3, while JumpCloud is at 9.1. Reviewers mention that Okta's single sign-on (SSO) functionality is particularly praised for its ease of use and integration with various applications.
- Users say that Okta's Quality of Support is rated at 8.9, slightly higher than JumpCloud's 8.8. Reviewers mention that Okta's support team is responsive and knowledgeable, which is crucial for businesses that rely heavily on identity management.
- Reviewers mention that while both products support compliance audits, Okta scores 9.2 compared to JumpCloud's 8.3. Users report that Okta's reporting features provide more comprehensive insights, making it easier to meet regulatory requirements.
Pricing
Entry-Level Pricing
JumpCloud
Cloud Directory
$3.00
1 User Per Month
- For pricing please visit: https://jumpcloud.com/pricing
Okta
Starter
$6.00
1 User per month
Starting your Identity journey? Put a strong foundation in place.
- Universal Directory
- Workflows - 5 flows
- Single Sign-On
Free Trial
JumpCloud
Free Trial is available
Okta
No trial information availableRatings
Meets Requirements
8.8
3,052
9.3
772
Ease of Use
9.0
3,083
9.3
793
Ease of Setup
8.8
2,843
8.9
308
Ease of Admin
9.0
2,664
9.0
181
Quality of Support
8.8
2,784
8.9
577
Has the product been a good partner in doing business?
9.0
2,528
8.9
176
Product Direction (% positive)
9.3
2,956
8.7
748
Features by Category
Authentication Options
9.1
1418
9.3
421
8.9
1367
Feature Not Available
9.1
1377
9.3
407
9.0
1349
Feature Not Available
8.9
1270
9.2
292
8.8
1199
9.2
282
Access Control Types
8.9
1293
9.2
315
8.9
1266
9.2
343
8.6
1231
9.2
350
8.4
1051
9.0
255
8.4
1113
9.0
268
Administration
8.8
1154
9.1
277
9.2
1321
9.2
319
9.1
1361
9.1
270
8.7
1323
9.2
330
8.8
1309
9.2
318
Platform
9.1
1305
9.2
322
8.8
1083
9.2
286
9.0
1230
9.2
319
8.5
1056
9.0
260
8.2
1226
8.9
253
8.4
1177
8.9
249
8.5
1118
9.0
267
User on/off Boarding
8.5
631
9.1
94
|
Verified
8.6
729
|
Verified
9.1
90
|
Verified
8.8
793
|
Verified
9.3
94
|
Verified
8.9
747
|
Verified
9.2
92
|
Verified
9.0
729
|
Verified
9.4
90
|
Verified
8.2
569
8.9
84
|
Verified
User Maintenance
8.9
787
|
Verified
9.3
104
|
Verified
8.5
723
|
Verified
8.9
86
|
Verified
8.5
646
|
Verified
9.0
78
|
Verified
Governance
8.0
578
9.0
81
|
Verified
8.3
633
|
Verified
9.2
81
|
Verified
Administration
8.1
746
|
Verified
8.9
85
|
Verified
7.4
575
8.9
97
|
Verified
8.6
756
|
Verified
9.0
89
|
Verified
8.3
620
|
Verified
9.1
83
|
Verified
Tracking
8.3
19
Not enough data
9.0
20
Not enough data
Feature Not Available
Not enough data
Management
8.9
19
Not enough data
8.5
19
Not enough data
9.1
19
Not enough data
Insights
9.2
16
Not enough data
8.8
16
Not enough data
Feature Not Available
Not enough data
8.3
17
Not enough data
Agentic AI - SaaS Spend Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Network Management
Not enough data
9.1
32
Not enough data
8.8
32
Not enough data
9.0
34
Not enough data
9.1
33
Security
Not enough data
9.3
35
Not enough data
9.2
37
Not enough data
9.1
32
Not enough data
9.2
36
Identity Management
Not enough data
9.2
32
Not enough data
9.1
31
Not enough data
9.2
36
Generative AI
Not enough data
6.3
14
Not enough data
6.7
14
Access Control
8.8
1340
9.3
60
8.9
1312
9.4
63
8.5
1230
9.4
62
8.3
1068
9.3
55
Administration
8.7
1198
9.5
60
8.7
1308
9.5
59
8.4
1109
9.4
54
8.5
1259
9.4
67
Functionality
9.0
1283
9.5
73
9.1
1279
9.6
74
8.9
1238
9.4
66
Scope
Feature Not Available
Not enough data
9.1
360
Not enough data
Security
8.5
361
Not enough data
Feature Not Available
Not enough data
8.7
348
Not enough data
Management
9.1
356
Not enough data
8.9
351
Not enough data
8.9
355
Not enough data
8.7
347
Not enough data
8.1
329
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.0
578
Not enough data
Feature Not Available
Not enough data
8.8
532
Not enough data
8.8
527
Not enough data
9.2
565
Not enough data
8.8
512
Not enough data
Functionality
9.2
550
Not enough data
9.2
546
Not enough data
8.6
470
Not enough data
8.6
436
Not enough data
9.1
535
Not enough data
9.0
528
Not enough data
8.7
488
Not enough data
8.3
81
Not enough data
8.9
473
Not enough data
8.7
441
Not enough data
Monitoring
8.7
515
Not enough data
8.6
534
Not enough data
Feature Not Available
Not enough data
Reporting
8.6
515
Not enough data
8.5
517
Not enough data
Functionality
8.8
904
Not enough data
8.8
940
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.0
1045
Not enough data
9.2
1065
Not enough data
8.7
1023
Not enough data
8.8
995
Not enough data
Feature Not Available
Not enough data
Compliance
8.7
806
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Functionality
Not enough data
9.4
100
|
Verified
Not enough data
9.5
107
|
Verified
Not enough data
9.4
103
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
99
|
Verified
AI Authentication Risk Management - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.0
1395
9.3
170
8.4
1199
9.2
172
9.1
1346
9.5
183
9.0
1346
9.4
167
9.2
1380
9.5
182
9.1
1337
9.4
175
Type
8.2
1062
9.1
139
9.0
1359
9.3
164
Reporting
8.4
1249
9.1
154
8.4
1287
9.2
153
8.5
161
9.0
41
8.4
161
9.1
41
Authentication & Authorization - Identity and Access Management (IAM)
8.8
156
9.0
41
Administration & Governance - Identity and Access Management (IAM)
8.6
160
9.2
41
8.7
158
9.1
40
Generative AI - Identity and Access Management (IAM)
Feature Not Available
8.7
41
Feature Not Available
8.9
41
Feature Not Available
9.1
41
Administration
8.5
579
Not enough data
8.1
560
Not enough data
8.0
538
Not enough data
8.3
570
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Maintenance
8.8
584
Not enough data
7.8
515
Not enough data
Communication
7.9
519
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Security
8.8
556
Not enough data
8.8
548
Not enough data
Device Support
Feature Not Available
Not enough data
8.9
561
Not enough data
8.9
560
Not enough data
Performance
8.5
566
Not enough data
Identity Threat Detection and Response (ITDR)Hide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Remediation
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.8
1066
Not enough data
Operating System
8.9
1117
Not enough data
8.7
1133
Not enough data
8.2
985
Not enough data
Management
8.5
1116
Not enough data
8.3
1055
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1054
Not enough data
Security
8.8
1084
Not enough data
Feature Not Available
Not enough data
Agentic AI - Mobile Device Management (MDM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI - Security Compliance
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
JumpCloud and Okta are categorized as Cloud Directory Services, Identity and Access Management (IAM), User Provisioning and Governance Tools, and Single Sign-On (SSO)
Unique Categories
Reviews
Reviewers' Company Size
JumpCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Okta
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.5%
Computer Software
12.2%
Financial Services
7.9%
Computer & Network Security
7.3%
Hospital & Health Care
2.8%
Other
47.3%
Computer Software
17.8%
Information Technology and Services
15.3%
Financial Services
6.1%
Internet
5.0%
Marketing and Advertising
4.0%
Other
51.8%
Alternatives
Discussions
What is JumpCloud used for?
8 Comments
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
What is JumpCloud used for?
3 Comments
KG
Not just SSO.
We use JumpCloud for device management (policy groups, MDM), security management (MFA), user authentication (LDAP, Radius) and user management. Read more
Is there a way to access your applications on a mobile device?
5 Comments
EC
There is an Okta Mobile app from which you can access your work applications, but it requires a little extra setup and not all organization use it....Read more
How many applications?
2 Comments
GP
Doesn’t it always, though? ;-)
Key factors to consider aside from number of applications you’d want to streamline access to via SSO for would be:
-How...Read more
Does Okta have a plugin for integration with Spring Boot and Spring Security?
2 Comments
US
Spring security plugin is available to do user management, take a look at it https://bintray.com/grails/plugins/spring-security-core/viewRead more
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