Compare JumpCloud and Okta 
Featured Products
At a Glance
Market Segments
Mid-Market (53.5% of reviews)
Mid-Market (53.1% of reviews)
Entry-Level Pricing
$3.00 1 User Per Month
$6.00 1 User per month
JumpCloud
Star Rating
(3,772)4.5 out of 5
Market Segments
Mid-Market (53.5% of reviews)
Pros & Cons
Entry-Level Pricing
$3.00 1 User Per Month
Free Trial is available
Learn more about JumpCloudOkta
Star Rating
(1,111)4.5 out of 5
Market Segments
Mid-Market (53.1% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 1 User per month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that both Okta and JumpCloud excel in user experience, with each receiving a solid star rating of 4.5. However, users of Okta particularly appreciate its ease of use, highlighting features like fingerprint login that simplify the authentication process.
- According to verified reviews, JumpCloud stands out for its straightforward implementation, with users noting that the platform is easy to deploy in IT environments. One user mentioned that the initial demo to deployment was "too easy," showcasing its user-friendly approach.
- Users say that Okta provides a more robust experience in terms of authentication features, with high ratings for multi-factor authentication and single sign-on capabilities. Reviewers have praised how these features enhance security while maintaining convenience.
- Reviewers mention that JumpCloud shines in its comprehensive management capabilities, serving as a central hub for Active Directory, access management, and endpoint management. Users appreciate its ability to manage user endpoints effectively, including tasks like patch management.
- G2 reviewers highlight that while both platforms have strong support, Okta edges out slightly with a higher quality of support rating. Users have noted that Okta's support team is responsive and helpful, which can be crucial during implementation and troubleshooting.
- According to recent user feedback, JumpCloud's flexibility with both Windows and Mac systems is a significant advantage, making it a versatile choice for diverse IT environments. Users have found the client installation to be straightforward, with minimal troubleshooting required.
Pricing
Entry-Level Pricing
JumpCloud
Cloud Directory
$3.00
1 User Per Month
- For pricing please visit: https://jumpcloud.com/pricing
Okta
Starter
$6.00
1 User per month
Starting your Identity journey? Put a strong foundation in place.
- Universal Directory
- Workflows - 5 flows
- Single Sign-On
Free Trial
JumpCloud
Free Trial is available
Okta
No trial information availableRatings
Meets Requirements
8.8
3,071
9.3
822
Ease of Use
9.0
3,103
9.3
844
Ease of Setup
8.8
2,863
8.9
355
Ease of Admin
9.0
2,681
9.0
187
Quality of Support
8.8
2,803
8.9
615
Has the product been a good partner in doing business?
9.0
2,545
8.9
182
Product Direction (% positive)
9.3
2,976
8.7
798
Features by Category
Authentication Options
9.1
1425
9.3
443
8.9
1371
Feature Not Available
9.1
1382
9.3
424
9.0
1353
Feature Not Available
8.9
1275
9.2
294
8.8
1204
9.2
284
Access Control Types
8.9
1300
9.2
319
8.9
1268
9.2
344
8.6
1234
9.2
354
8.4
1052
9.0
256
8.4
1115
9.0
270
Administration
8.8
1159
9.1
281
9.2
1324
9.2
321
9.1
1369
9.1
273
8.7
1328
9.1
339
8.8
1313
9.2
320
Platform
9.1
1312
9.2
323
8.8
1083
9.2
287
9.0
1231
9.2
321
8.5
1057
9.0
261
8.2
1230
8.9
254
8.4
1178
8.9
250
8.5
1119
9.0
268
User on/off Boarding
8.6
633
9.1
96
|
Verified
8.6
730
|
Verified
9.1
94
|
Verified
8.8
796
|
Verified
9.3
96
|
Verified
8.9
750
|
Verified
9.2
94
|
Verified
9.0
732
|
Verified
9.4
92
|
Verified
8.2
571
8.9
86
|
Verified
User Maintenance
8.9
788
|
Verified
9.3
106
|
Verified
8.5
725
|
Verified
8.9
88
|
Verified
8.5
647
|
Verified
9.0
80
|
Verified
Governance
8.0
579
9.0
83
|
Verified
8.3
634
|
Verified
9.2
83
|
Verified
Administration
8.1
750
|
Verified
8.9
87
|
Verified
7.4
577
8.9
99
|
Verified
8.6
757
|
Verified
9.0
91
|
Verified
8.3
623
|
Verified
9.1
85
|
Verified
Tracking
8.3
19
Not enough data
9.0
20
Not enough data
Feature Not Available
Not enough data
Management
8.9
19
Not enough data
8.5
19
Not enough data
9.1
19
Not enough data
Insights
9.2
16
Not enough data
8.8
16
Not enough data
Feature Not Available
Not enough data
8.3
17
Not enough data
Agentic AI - SaaS Spend Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Network Management
Not enough data
9.1
32
Not enough data
8.8
32
Not enough data
9.0
34
Not enough data
9.1
33
Security
Not enough data
9.3
35
Not enough data
9.2
37
Not enough data
9.1
32
Not enough data
9.2
37
Identity Management
Not enough data
9.2
32
Not enough data
9.1
31
Not enough data
9.2
36
Generative AI
Not enough data
6.3
14
Not enough data
6.7
14
Access Control
8.8
1340
9.3
60
8.9
1313
9.4
63
8.5
1231
9.4
63
8.3
1068
9.3
55
Administration
8.7
1200
9.5
60
8.7
1312
9.5
59
8.4
1110
9.4
54
8.5
1260
9.4
67
Functionality
9.0
1291
9.5
74
9.1
1287
9.6
74
8.9
1238
9.4
66
Scope
Feature Not Available
Not enough data
9.1
365
Not enough data
Security
8.5
361
Not enough data
Feature Not Available
Not enough data
8.7
349
Not enough data
Management
9.1
357
Not enough data
8.9
352
Not enough data
8.9
357
Not enough data
8.7
347
Not enough data
8.1
330
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.0
579
Not enough data
Feature Not Available
Not enough data
8.8
532
Not enough data
8.8
528
Not enough data
9.2
566
Not enough data
8.8
512
Not enough data
Functionality
9.2
551
Not enough data
9.2
547
Not enough data
8.6
470
Not enough data
8.6
437
Not enough data
9.1
536
Not enough data
9.0
529
Not enough data
8.7
489
Not enough data
8.3
80
Not enough data
8.9
474
Not enough data
8.7
442
Not enough data
Monitoring
8.7
516
Not enough data
8.6
535
Not enough data
Feature Not Available
Not enough data
Reporting
8.6
516
Not enough data
8.5
518
Not enough data
Functionality
8.8
906
Not enough data
8.8
940
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.0
1046
Not enough data
9.2
1067
Not enough data
8.7
1023
Not enough data
8.8
996
Not enough data
Feature Not Available
Not enough data
Compliance
8.7
806
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Functionality
Not enough data
9.4
100
|
Verified
Not enough data
9.5
107
|
Verified
Not enough data
9.3
104
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
99
|
Verified
AI Authentication Risk Management - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.0
1399
9.3
176
8.4
1201
9.2
182
9.1
1351
9.5
215
9.0
1348
9.4
177
9.2
1383
9.5
212
9.1
1339
9.3
197
Type
8.2
1063
9.0
144
9.0
1359
9.3
171
Reporting
8.4
1250
9.1
157
8.4
1288
9.2
156
8.5
161
9.0
44
8.4
162
9.2
44
Authentication & Authorization - Identity and Access Management (IAM)
8.8
157
9.0
45
Administration & Governance - Identity and Access Management (IAM)
8.6
161
9.2
45
8.7
159
9.1
43
Generative AI - Identity and Access Management (IAM)
Feature Not Available
8.7
44
Feature Not Available
8.9
44
Feature Not Available
9.1
44
Administration
8.5
581
Not enough data
8.1
560
Not enough data
8.0
538
Not enough data
8.3
572
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Maintenance
8.8
584
Not enough data
7.8
515
Not enough data
Communication
7.9
519
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Security
8.8
556
Not enough data
8.8
548
Not enough data
Device Support
Feature Not Available
Not enough data
8.9
562
Not enough data
8.9
561
Not enough data
Performance
8.5
566
Not enough data
Identity Threat Detection and Response (ITDR)Hide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Remediation
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Non-Human Identity Management (NHIM) SolutionsHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Lifecycle & Provisioning - Non-Human Identity Management (NHIM) Solutions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access, Authentication & Authorization - Non-Human Identity Management (NHIM) Solutions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility, Governance & Compliance - Non-Human Identity Management (NHIM) Solutions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.8
1069
Not enough data
Operating System
8.9
1124
Not enough data
8.7
1137
Not enough data
8.2
987
Not enough data
Management
8.5
1119
Not enough data
8.3
1056
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1054
Not enough data
Security
8.8
1085
Not enough data
Feature Not Available
Not enough data
Agentic AI - Mobile Device Management (MDM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI - Security Compliance
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
JumpCloud and Okta are categorized as Cloud Directory Services, Identity and Access Management (IAM), User Provisioning and Governance Tools, and Single Sign-On (SSO)
Unique Categories
Reviews
Reviewers' Company Size
JumpCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Okta
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.4%
Computer Software
12.4%
Financial Services
8.0%
Computer & Network Security
7.2%
Hospital & Health Care
2.9%
Other
47.1%
Computer Software
18.2%
Information Technology and Services
15.4%
Financial Services
6.1%
Internet
4.7%
Marketing and Advertising
3.9%
Other
51.8%
Alternatives
Discussions
What is JumpCloud used for?
8 Comments
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
What is JumpCloud used for?
3 Comments
KG
Not just SSO.
We use JumpCloud for device management (policy groups, MDM), security management (MFA), user authentication (LDAP, Radius) and user management. Read more
Is there a way to access your applications on a mobile device?
5 Comments
EC
There is an Okta Mobile app from which you can access your work applications, but it requires a little extra setup and not all organization use it....Read more
How many applications?
2 Comments
GP
Doesn’t it always, though? ;-)
Key factors to consider aside from number of applications you’d want to streamline access to via SSO for would be:
-How...Read more
Does Okta have a plugin for integration with Spring Boot and Spring Security?
2 Comments
US
Spring security plugin is available to do user management, take a look at it https://bintray.com/grails/plugins/spring-security-core/viewRead more
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