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At a Glance
Market Segments
Mid-Market (53.4% of reviews)
Enterprise (38.5% of reviews)
Entry-Level Pricing
$3.00 1 User Per Month
Free
JumpCloud
Star Rating
(3,739)4.5 out of 5
Market Segments
Mid-Market (53.4% of reviews)
Pros & Cons
Entry-Level Pricing
$3.00 1 User Per Month
Free Trial is available
Learn more about JumpCloudMicrosoft Entra ID
Star Rating
(793)4.5 out of 5
Market Segments
Enterprise (38.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Microsoft Entra ID excels in its "Multi-Factor Authentication" feature, scoring 9.3, which reviewers mention provides a seamless user experience compared to JumpCloud's score of 9.1.
- Reviewers mention that JumpCloud shines in "Ease of Use" with a score of 9.0, while Microsoft Entra ID follows closely with 8.8, indicating that users find JumpCloud more intuitive for everyday tasks.
- G2 users highlight the "Role Management" capabilities of Microsoft Entra ID, scoring 9.2, as superior to JumpCloud's 8.8, suggesting that users appreciate the granularity and control offered by Entra ID.
- Users on G2 report that JumpCloud's "Approval Workflows" feature, with a score of 8.3, is less effective than Microsoft Entra ID's 9.0, indicating a preference for the latter's streamlined processes.
- Reviewers mention that Microsoft Entra ID's "Centralized Management" feature, scoring 9.3, is a standout, providing a more cohesive management experience compared to JumpCloud's 9.1.
- Users say that while both products support "Self-Service Password Reset," Microsoft Entra ID's score of 9.1 is higher than JumpCloud's 8.9, reflecting a more user-friendly approach to password management.
Pricing
Entry-Level Pricing
JumpCloud
Cloud Directory
$3.00
1 User Per Month
- For pricing please visit: https://jumpcloud.com/pricing
Microsoft Entra ID
Azure Active Directory Free
Free
The free edition of Azure AD is included with a subscription of a commercial online service such as Azure, Dynamics 365, Intune, Power Platform, and others.
- Partially Included: Authentication, single sign-on and multifactor authentication (MFA)
- Partially Included: Applications Access
- Partially Included: Authorization and Conditional Access
Free Trial
JumpCloud
Free Trial is available
Microsoft Entra ID
Free Trial is available
Ratings
Meets Requirements
8.8
3,058
9.1
628
Ease of Use
9.0
3,089
8.8
632
Ease of Setup
8.8
2,849
8.6
355
Ease of Admin
9.0
2,669
8.8
342
Quality of Support
8.8
2,790
8.7
572
Has the product been a good partner in doing business?
9.0
2,533
9.1
331
Product Direction (% positive)
9.3
2,962
9.4
609
Features by Category
Authentication Options
9.1
1418
9.0
209
8.9
1365
8.9
200
9.1
1376
9.3
201
9.0
1347
8.8
202
8.9
1269
8.7
170
8.8
1198
8.8
160
Access Control Types
8.9
1292
8.9
191
8.9
1263
8.9
190
8.6
1228
8.9
190
8.3
1048
8.8
168
8.4
1110
8.7
167
Administration
8.8
1154
8.9
189
9.2
1320
9.0
198
9.1
1362
8.9
199
8.7
1324
8.7
203
8.8
1308
8.9
193
Platform
9.1
1305
8.7
172
8.8
1080
8.9
170
9.0
1228
9.0
186
8.5
1054
8.8
164
8.2
1225
8.9
180
8.4
1174
8.8
176
8.5
1116
8.6
161
User on/off Boarding
8.6
632
8.9
71
|
Verified
8.6
729
|
Verified
8.7
73
|
Verified
8.8
795
|
Verified
9.1
79
|
Verified
8.9
748
|
Verified
9.2
77
|
Verified
9.0
730
|
Verified
9.0
78
|
Verified
8.2
570
8.9
69
|
Verified
User Maintenance
8.9
787
|
Verified
9.0
74
|
Verified
8.5
724
|
Verified
8.4
72
|
Verified
8.5
646
|
Verified
8.6
72
|
Verified
Governance
8.0
578
8.9
77
|
Verified
8.3
633
|
Verified
8.8
72
|
Verified
Administration
8.1
748
|
Verified
8.7
78
|
Verified
7.4
576
8.4
66
|
Verified
8.6
756
|
Verified
8.9
80
|
Verified
8.3
621
|
Verified
8.8
72
|
Verified
Authentication type
Not enough data
8.1
158
Not enough data
7.3
139
Not enough data
8.4
150
Not enough data
7.8
137
Not enough data
8.8
159
Not enough data
8.6
159
Not enough data
8.9
166
Not enough data
8.5
146
Functionality
Not enough data
8.9
168
Not enough data
8.6
164
Implementation
Not enough data
8.9
181
Not enough data
8.2
144
Not enough data
8.1
132
Tracking
8.3
19
Not enough data
9.0
20
Not enough data
Feature Not Available
Not enough data
Management
8.9
19
Not enough data
8.5
19
Not enough data
9.1
19
Not enough data
Insights
9.2
16
Not enough data
8.8
16
Not enough data
Feature Not Available
Not enough data
8.3
17
Not enough data
Agentic AI - SaaS Spend Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Access Control
8.8
1338
9.0
170
8.9
1309
8.7
164
8.5
1229
8.8
155
8.3
1066
8.6
151
Administration
8.6
1196
8.6
156
8.7
1307
8.7
168
8.4
1107
8.7
154
8.5
1258
8.7
161
Functionality
9.0
1284
9.0
168
9.1
1279
9.1
172
8.9
1234
9.0
160
Scope
Feature Not Available
Not enough data
9.1
362
Not enough data
Security
8.5
361
Not enough data
Feature Not Available
Not enough data
8.7
349
Not enough data
Management
9.1
357
Not enough data
8.9
352
Not enough data
8.9
356
Not enough data
8.7
347
Not enough data
8.1
330
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.0
576
9.3
89
Feature Not Available
8.8
83
8.8
530
9.0
86
8.8
526
8.6
84
9.1
564
9.4
88
8.7
510
9.1
87
Functionality
9.2
548
9.5
87
9.2
544
9.4
87
8.6
468
9.1
76
8.6
434
8.9
82
9.1
534
9.3
87
9.0
526
9.3
88
8.7
487
9.0
85
8.3
80
Feature Not Available
8.9
472
9.1
81
8.7
440
9.2
81
Monitoring
8.7
513
9.2
87
8.6
532
9.2
87
Feature Not Available
9.0
83
Reporting
8.6
514
9.1
85
8.5
516
9.2
83
Functionality
8.8
902
Not enough data
8.8
936
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.0
1042
Not enough data
9.2
1062
Not enough data
8.7
1019
Not enough data
8.8
992
Not enough data
Feature Not Available
Not enough data
Compliance
8.7
803
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Functionality
Not enough data
8.6
85
Not enough data
8.8
91
Not enough data
9.1
111
Not enough data
7.6
100
Functionality
9.0
1394
9.0
226
8.4
1197
8.7
193
9.1
1346
9.2
223
9.0
1345
8.9
216
9.2
1380
9.3
223
9.1
1336
9.2
222
Type
8.2
1060
8.5
198
9.0
1356
9.3
218
Reporting
8.4
1248
8.8
203
8.4
1286
8.8
212
8.5
161
9.4
6
8.4
162
8.1
6
Authentication & Authorization - Identity and Access Management (IAM)
8.8
157
9.7
6
Administration & Governance - Identity and Access Management (IAM)
8.6
161
8.9
6
8.7
159
8.9
6
Generative AI - Identity and Access Management (IAM)
Feature Not Available
8.3
6
Feature Not Available
8.6
6
Feature Not Available
8.9
6
Administration
8.5
578
Not enough data
8.1
558
Not enough data
8.0
536
Not enough data
8.3
569
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Maintenance
8.8
582
Not enough data
7.8
513
Not enough data
Communication
7.9
517
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Security
8.8
554
Not enough data
8.8
546
Not enough data
Device Support
Feature Not Available
Not enough data
8.9
559
Not enough data
8.9
558
Not enough data
Performance
8.5
564
Not enough data
Platform - Mobile Device Management (MDM)
8.8
1064
Not enough data
Operating System
8.9
1117
Not enough data
8.7
1130
Not enough data
8.2
983
Not enough data
Management
8.5
1114
Not enough data
8.3
1053
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1051
Not enough data
Security
8.8
1082
Not enough data
Feature Not Available
Not enough data
Agentic AI - Mobile Device Management (MDM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI - Security Compliance
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
JumpCloud and Microsoft Entra ID are categorized as Cloud Directory Services, Privileged Access Management (PAM), Identity and Access Management (IAM), User Provisioning and Governance Tools, and Single Sign-On (SSO)
Unique Categories
JumpCloud is categorized as Password Policy Enforcement, Security Compliance, Unified Endpoint Management (UEM), Mobile Device Management (MDM), Remote Support, and SaaS Spend Management
Microsoft Entra ID is categorized as Passwordless Authentication and Multi-Factor Authentication (MFA)
Reviews
Reviewers' Company Size
JumpCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Entra ID
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.5%
Computer Software
12.3%
Financial Services
8.0%
Computer & Network Security
7.2%
Hospital & Health Care
2.8%
Other
47.2%
Information Technology and Services
26.3%
Computer Software
9.7%
Computer & Network Security
6.7%
Financial Services
4.7%
Hospital & Health Care
2.8%
Other
49.9%
Discussions
What is JumpCloud used for?
8 Comments
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
What is JumpCloud used for?
3 Comments
KG
Not just SSO.
We use JumpCloud for device management (policy groups, MDM), security management (MFA), user authentication (LDAP, Radius) and user management. Read more
Which is better Google Authenticator or Microsoft authenticator?
3 Comments
SP
MS authenticator Read more
How good is Microsoft authenticator app?
4 Comments
AW
Easy to add accounts and hassle free for every authentication promptRead more
Is Azure Active Directory SaaS or PaaS?
2 Comments
SG
Azure Active Directory (Azure AD) is primarily a SaaS (Software-as-a-Service) offering provided by Microsoft as a cloud-based identity and access management...Read more
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