Compare JumpCloud and Microsoft Entra ID 
At a Glance
Market Segments
Mid-Market (54.0% of reviews)
Mid-Market (39.8% of reviews)
Entry-Level Pricing
$3.00 1 User Per Month
Free
JumpCloud
Star Rating
(3,937)4.5 out of 5
Market Segments
Mid-Market (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
$3.00 1 User Per Month
Free Trial is available
Learn more about JumpCloudMicrosoft Entra ID
Star Rating
(895)4.5 out of 5
Market Segments
Mid-Market (39.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Entra ID excels in providing a comprehensive identity solution, with users appreciating its ability to serve as a single identity provider for various services. This feature simplifies daily logins, making it easier for users to manage their credentials.
- Users say that JumpCloud stands out for its consistent identity structure, which is beneficial for organizations of all sizes. Reviewers highlight the quick initial setup, allowing teams to get started without significant delays, which is a crucial factor for many businesses.
- According to verified reviews, both products receive high marks for ease of use, but JumpCloud edges out slightly with users noting its intuitive interface and streamlined user management features. This makes it particularly appealing for support engineers who find it enhances their workflow.
- Reviewers mention that Microsoft Entra ID's customer support is a significant advantage, with many praising the robust assistance provided by Microsoft. Users feel confident knowing they have access to reliable support when configuring or troubleshooting the platform.
- G2 reviewers highlight that JumpCloud's Single Sign-On (SSO) feature has effectively eliminated the hassle of remembering multiple passwords, which has been a game-changer for many users. This functionality not only improves security but also enhances user experience by simplifying access to various applications.
- Users report that while Microsoft Entra ID offers a free entry-level option, JumpCloud's pricing model starting at $3.00 is seen as reasonable given the extensive features it provides, including user management and device control, which are essential for modern IT environments.
Pricing
Entry-Level Pricing
JumpCloud
Cloud Directory
$3.00
1 User Per Month
- For pricing please visit: https://jumpcloud.com/pricing
Microsoft Entra ID
Azure Active Directory Free
Free
The free edition of Azure AD is included with a subscription of a commercial online service such as Azure, Dynamics 365, Intune, Power Platform, and others.
- Partially Included: Authentication, single sign-on and multifactor authentication (MFA)
- Partially Included: Applications Access
- Partially Included: Authorization and Conditional Access
Free Trial
JumpCloud
Free Trial is available
Microsoft Entra ID
Free Trial is available
Ratings
Meets Requirements
8.8
3,155
9.2
703
Ease of Use
9.0
3,188
8.8
708
Ease of Setup
8.8
2,947
8.6
430
Ease of Admin
9.0
2,721
8.8
393
Quality of Support
8.8
2,880
8.7
642
Has the product been a good partner in doing business?
9.0
2,583
9.0
380
Product Direction (% positive)
9.3
3,055
9.4
684
Features by Category
Authentication Options
9.1
1437
9.1
237
8.9
1376
8.9
207
9.1
1394
9.3
225
9.0
1356
8.8
210
8.9
1278
8.8
178
8.8
1203
8.9
165
Access Control Types
8.9
1307
8.9
202
8.9
1268
8.9
196
8.6
1240
9.0
198
8.4
1050
8.8
173
8.4
1115
8.8
173
Administration
8.8
1161
8.9
195
9.2
1331
9.0
204
9.1
1377
8.8
216
8.7
1328
8.7
214
8.8
1315
9.0
199
Platform
9.1
1317
8.8
177
8.8
1082
8.9
174
9.0
1228
9.0
192
8.5
1057
8.8
169
8.2
1231
8.9
188
8.4
1179
8.7
187
8.5
1117
8.7
165
User on/off Boarding
8.6
633
8.9
72
|
Verified
8.6
732
|
Verified
8.7
75
|
Verified
8.8
797
|
Verified
9.1
82
|
Verified
8.9
757
|
Verified
9.2
82
|
Verified
9.0
735
|
Verified
9.0
80
|
Verified
8.2
571
8.9
71
|
Verified
User Maintenance
8.9
790
|
Verified
9.0
77
|
Verified
8.6
725
|
Verified
8.5
74
|
Verified
8.5
647
|
Verified
8.7
73
|
Verified
Governance
8.0
579
8.9
79
|
Verified
8.3
636
|
Verified
8.9
74
|
Verified
Administration
8.1
751
|
Verified
8.8
80
|
Verified
7.4
577
8.4
67
|
Verified
8.6
759
|
Verified
8.9
82
|
Verified
8.3
623
|
Verified
8.9
74
|
Verified
Authentication type
Not enough data
8.1
160
Not enough data
7.3
141
Not enough data
8.5
155
Not enough data
7.9
140
Not enough data
8.8
162
Not enough data
8.7
162
Not enough data
8.9
170
Not enough data
8.5
151
Functionality
Not enough data
8.9
170
Not enough data
8.6
166
Implementation
Not enough data
8.8
192
Not enough data
8.2
144
Not enough data
8.1
132
Tracking
8.3
19
Not enough data
9.0
20
Not enough data
Feature Not Available
Not enough data
Management
8.9
19
Not enough data
8.5
19
Not enough data
9.1
19
Not enough data
Insights
9.2
16
Not enough data
8.8
16
Not enough data
Feature Not Available
Not enough data
8.3
17
Not enough data
Agentic AI - SaaS Spend Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Access Control
8.8
1346
9.1
176
8.9
1316
8.7
165
8.5
1247
8.8
158
8.3
1069
8.6
152
Administration
8.7
1215
8.6
159
8.7
1337
8.7
173
8.5
1128
8.7
158
8.5
1278
8.7
165
Functionality
9.0
1320
9.1
178
9.1
1307
9.2
182
8.9
1238
9.0
163
Scope
Feature Not Available
Not enough data
9.1
368
Not enough data
Security
8.5
360
Not enough data
Feature Not Available
Not enough data
8.7
347
Not enough data
Management
9.1
356
Not enough data
8.9
351
Not enough data
8.9
356
Not enough data
8.7
344
Not enough data
8.1
327
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.0
577
9.3
89
Feature Not Available
8.8
83
8.8
531
9.0
87
8.8
527
8.6
84
9.1
564
9.4
90
8.7
510
9.1
87
Functionality
9.2
550
9.5
87
9.2
545
9.4
90
8.6
468
9.1
77
8.6
436
8.9
82
9.1
535
9.3
87
9.0
527
9.3
88
8.7
488
9.0
85
8.3
81
Feature Not Available
8.9
473
9.1
81
8.7
440
9.2
81
Monitoring
8.7
514
9.2
88
8.6
533
9.2
88
Feature Not Available
9.0
83
Reporting
8.6
514
9.1
85
8.5
517
9.2
83
Functionality
8.8
906
Not enough data
8.8
939
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.0
1045
Not enough data
9.2
1067
Not enough data
8.7
1022
Not enough data
8.8
994
Not enough data
Feature Not Available
Not enough data
Compliance
8.7
804
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Functionality
Not enough data
8.7
86
Not enough data
8.8
93
Not enough data
9.1
113
Not enough data
7.6
100
Functionality
9.0
1402
9.0
245
8.4
1200
8.7
199
9.1
1355
9.3
266
9.0
1349
8.9
259
9.2
1385
9.3
255
9.1
1343
9.3
258
Type
8.2
1060
8.6
205
9.0
1362
9.3
240
Reporting
8.4
1250
8.8
211
8.4
1286
8.8
219
8.5
160
9.7
12
8.4
161
8.5
13
Authentication & Authorization - Identity and Access Management (IAM)
8.8
155
9.5
26
Administration & Governance - Identity and Access Management (IAM)
8.7
163
9.4
21
8.7
157
9.3
12
Generative AI - Identity and Access Management (IAM)
Feature Not Available
8.3
12
Feature Not Available
8.5
9
Feature Not Available
9.2
8
Administration
8.5
582
Not enough data
8.1
560
Not enough data
8.0
539
Not enough data
8.3
572
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Maintenance
8.8
584
Not enough data
7.8
515
Not enough data
Communication
7.9
518
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Security
8.8
557
Not enough data
8.8
549
Not enough data
Device Support
Feature Not Available
Not enough data
8.9
565
Not enough data
8.9
562
Not enough data
Performance
8.5
567
Not enough data
Platform - Mobile Device Management (MDM)
8.8
1070
Not enough data
Operating System
9.0
1131
Not enough data
8.7
1144
Not enough data
8.2
989
Not enough data
Management
8.5
1120
Not enough data
8.3
1053
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1052
Not enough data
Security
8.8
1087
Not enough data
Feature Not Available
Not enough data
Agentic AI - Mobile Device Management (MDM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI - Security Compliance
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
JumpCloud and Microsoft Entra ID are categorized as Cloud Directory Services, Privileged Access Management (PAM), Identity and Access Management (IAM), User Provisioning and Governance Tools, and Single Sign-On (SSO)
Unique Categories
JumpCloud is categorized as Password Policy Enforcement, Security Compliance, Unified Endpoint Management (UEM), Mobile Device Management (MDM), Remote Support, and SaaS Spend Management
Microsoft Entra ID is categorized as Passwordless Authentication and Multi-Factor Authentication (MFA)
Reviews
Reviewers' Company Size
JumpCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Entra ID
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.4%
Computer Software
12.6%
Financial Services
8.0%
Computer & Network Security
7.2%
Hospital & Health Care
2.8%
Other
47.0%
Information Technology and Services
26.2%
Computer Software
9.6%
Computer & Network Security
6.5%
Financial Services
4.5%
Hospital & Health Care
2.5%
Other
50.7%
Discussions
What is JumpCloud used for?
8 Comments
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
What is JumpCloud used for?
3 Comments
KG
Not just SSO.
We use JumpCloud for device management (policy groups, MDM), security management (MFA), user authentication (LDAP, Radius) and user management. Read more
Which is better Google Authenticator or Microsoft authenticator?
3 Comments
SP
MS authenticator Read more
How good is Microsoft authenticator app?
4 Comments
AW
Easy to add accounts and hassle free for every authentication promptRead more
Can Microsoft authenticator app be hacked?
3 Comments
PS
Microsoft Authenticator is mostly second part in two factor authentication & then also code is also refreshed every 30 second or notification with limited...Read more
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