Jimo Pricing Overview

Jimo does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.

According to G2 data, Jimo pricing in 2026 starts at €149.00 and can reach €199.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Jimo's official pricing page for the most current details.

Jimo's pricing is best suited for small to mid-market SaaS and IT companies that need no-code in-app experiences without ongoing developer involvement. G2 reviewers from small businesses (50 or fewer employees) in computer software, IT services, and marketing dominate the review base and consistently report fast time-to-value at the Essential and Growth tiers. The €149/month Essential tier fits lean product teams running basic onboarding and feedback campaigns. Growth at €199/month suits scaling teams needing advanced analytics, unlimited experiences, and white-label output. Jimo's Enterprise tier targets large organizations requiring SSO, SLAs, and Salesforce integration, with one G2 enterprise reviewer confirming successful deployment across country-specific campaigns.

Jimo's free trial provides full feature access for 14 days, covering product tours, checklists, surveys, NPS, hints, tooltips, and in-app announcements — making it a genuine evaluation window rather than a stripped-down tier. After the trial, Jimo's paid plans begin at €149/month (Essential), which caps surveys at 2 plus NPS and limits checklists to one. Jimo's Growth plan at €199/month removes those caps, adds the Success Tracker analytics, eliminates Jimo branding, and includes a dedicated CSM. Enterprise adds SSO, SLA, DPA, Salesforce integration, unlimited environments, and data migration. G2 reviewers frequently cite analytics depth and integration breadth as key upgrade drivers.

G2 reviewers broadly regard Jimo as strong value, with one enterprise reviewer explicitly noting Jimo offers more capabilities at the same price as their previous tool. The average rating skews high, with the majority of G2 reviews landing at 4.0 or above. Recurring praise centers on eliminating developer dependency, reducing support tickets, and accelerating onboarding — tangible cost offsets that justify the €149/month Essential entry point. Occasional concerns include bugs and limited advanced analytics, but G2 reviewers consistently highlight responsive support and rapid iteration as compensating factors. Small businesses and mid-market teams on G2 report strong return relative to building equivalent functionality in-house.