Influitive Features
Community Building (9)
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Member Profiles
Manages user profiles and contact records by allowing members to create and customize profiles with personal information and activity, while automatically uploading and maintaining this data within the company’s contact database.
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Member Discovery
Helps members find and connect with relevant community members.
Member Referrals
Allows members to invite and refer new members to join the community.
Community Spaces
Enables the creation of dedicated spaces or groups to organize community content and discussions.
Paid Memberships
Allows monetization through paid access or subscription-based community tiers with built-in access control.
Multimedia Sharing
Enables sharing of images, videos, files, and other media within the community.
Courses
Supports hosting and delivering structured learning content directly within the community.
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Community Improvement (3)
Gamification
Helps engage members through gamification features such as points, rewards, and engagement metrics.
Polls & Questions
Provides native tools to create polls and ask questions within the community.
Automation Rules
Allows administrators to automate community workflows and actions.
Customer Analytics (6)
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Community Insights
Identifies member behavior trends, popular topics, and sentiment across the community.
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Community Engagement Analytics
Provides tools to measure and analyze member engagement, participation, and activity within the community.
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Downloadable Reports
Provides functionality to download community data and reports in multiple formats.
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ROI Tracking
Tracks return on investment from community efforts, including retention, engagement, and revenue impact.
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Activity Tracking
Track and document all activities across devices, networks, and other systems
Community Management (15)
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Community Feeds & Discussions
Enables members to participate in discussion threads or activity feeds within the community platform.
Live Streaming
Allows hosts to broadcast live video sessions directly to the community without requiring third-party tools.
Chat & Messaging
Allows real-time or asynchronous messaging between members within the platform.
Events Management
Supports creating, hosting, and managing virtual or in-person community events within the platform.
Admin Roles & Permissions
Allows admins to assign roles and control access to features, content, and moderation tools.
Knowledge Base Management
Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
Group Management
Organize and edit a group of people's policy and members
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Membership Management
Database of members to track personal information of individuals and families
Email Management
Manage, store and organize emails within the system or via third-party apps
Website Management
Built-in website builder or integration with third-party site
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Marketing Gamification (6)
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Templates
Offers templates or examples of commonly used competition or game structures
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Simultaneous Competitions
Allows administrator to run multiple campaigns at the same time
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Behaviors
Ability to define and track custom user behaviors
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Rewards
Offers a variety of different rewards for completing actions
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Customization
Allows administrator to create custom competitions and rewards based on marketing campaigns
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Mobile App
Mobile app or mobile optimized site allows users to participate and view scores on their mobile devices
Integrations (3)
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CRM Integration
Integration with CRM software to access and incorporate customer data
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Social Media Integration
Integration with popular social networks for users to promote content or share their progress
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Platform (12)
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Public Leaderboard
Offers a public leaderboard for users to view current standings
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Private Leaderboard
Offers a private leaderboard for administrators to view current standings
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Analytics
Measure and report on user engagement with the platform
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Real-Time Analytics
Analyze and gain insights into data in real-time
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Integrations
Provides integrations for marketing automation, CRM, email, and social media management platforms
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Mobile
Provides mobile user support
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Badge Management
Create, manage, and print wearable badges
Survey/Poll Management
Create and administer polls and surveys
Content Sharing (7)
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Social sharing
Ability to connect to social media platforms like LinkedIn, Facebook, Twitter, and easily share content.
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Content scheduling
Allows users to queue up content to share at a preselected time
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Content optimization
Provides content optimization scoring so users are sharing content that is engaging for readers
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Content templates
Provides premade templates for employees to follow when posting on social channels
AI Content Generation
Uses AI to generate ready-to-share employee social posts that stay consistent with your company’s voice and brand standard.
Content Settings
Enables administrators to manage user roles, permissions, content visibility, and program settings from centralized dashboards.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Content Dashboard (3)
Company news
Provides updates for all company news so employees can immediately share important news on social channels
Coworker content
Provides updates for when a coworker posts on social channels
Brand content sharing
Provides updates for when your company posts on social channels
Analytics (3)
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Engagement tracking
Tracks the number of visits, likes, and reshares of posted content
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Gamification
Provides gamification tools such as badges and leaderboards to re employees to recognize employees with high performing social posts
Employee Engagement
Tools to improve and measure employee satisfaction and involvement
Agentic AI - Customer Advocacy (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Agentic AI - Employee Advocacy (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Online Community Management (9)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Multi-Language
Manage and support multiple languages
Agentic AI - Gamification (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Asynchronous Learning
Supports flexible learning at different times (i.e., learners can access course materials at their own pace)
Blended Learning
Supports learning paths that combine in-person classes with online/virtual courses
Self-paced Learning
Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge
Additional Functionality (174)
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Email Alerts
Receive and/or send email notifications for urgent updates, requests, or other information
Customer Segmentation
Process of dividing customers into groups based on common characteristics
Multi-Campaign
Manage multiple campaigns in one system
Email Marketing
Create and send email blasts/campaigns
Customizable Reports
Alter the layout and content of reports
Social Advertising
Create and manage advertising campaigns on social media networks
Widgets
An extended application or connector that enables users to perform additional services with their current set of tools
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
API
Application programming interface that allows for integration with other systems/databases
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Campaign Segmentation
Group campaigns by project, client, or campaign for better management.
Email Templates
Pre-made examples and templates for emails
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Pre-Approved Content Library
A repository of content that has been approved for sharing with current and prospective clients
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Customer Advocacy
Encourage your customers to promote your company by providing materials, tools, and reward programs
Data Import/Export
Import and export data to and from software applications
Social Promotion
Market event via social media tools
Employee Advocacy
Enables employees to promote their company by supplying them with materials, tools, and reward programs
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Filtering
Find & retrieve relevant data or documents
Real-Time Updates
Receive system updates as soon as any changes are made
Social Media Monitoring
Track activity on sites such as Facebook, Twitter, Instagram, etc.
Customizable Fields
Customize data fields to support various needs and use cases
Customizable Branding
Add customized logos and colors to align with company branding
Email Distribution
Nonprofit Advocacy
Enable advocates to promote nonprofit, charitable, and/or political organizations and causes
A/B Testing
Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Content Library
Centralized repository to store content and assets
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Gamification
Games or game-like elements to track progress and reward accomplishments
Activity Tracking
Track and document all activities across devices, networks, and other systems
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Customer Engagement
Initiate interactions with customers by proactively starting conversations or providing informational content
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
Incentive Management
Manages incentive programs such as profit sharing, stock awards, and individual bonus plans
Campaign Analytics
Track and interpret campaign performance metrics
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Real-Time Analytics
Analyze and gain insights into data in real-time
Customer Accounts
Record customer information, purchase history, and other notes
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Community Management
Enable students, customers or employees to engage with each other in a particular space online or offline
Rewards Management
Strategize and implement rewards for returning customers, employees and other members
Gift Card Management
Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
Multi-Channel Marketing
Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Social Engagement
Process of communicating with an online community and measuring the effectiveness of activity
Event Triggered Actions
Predefined actions automatically performed on the occurance of specific events
Loyalty Program
Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
Campaign Planning
Plan and strategize marketing campaigns
Rewards Program
Point or incentive based programs loyalty programs designed to increase customer engagement
Advocate Management
Track and manage advocate communication, engagement, and performance
Lead Capture
Automatically identify and save contact information of potential customers
Referral Tracking
Log and store the source of contacts/leads
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Promotions Management
Design, communicate, and distribute incentives to perform a specific action
Pipeline Management
Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
Reference Request Automation
Ability of the software to take the manual effort out of the process of requesting and collecting references
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Nomination Tracking
Task Scheduling
Track and manage the scheduling of tasks
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Reference Usage Tracking
Monitor and track how often customer references are used
Audio References
Ability to submit references via phone or audio files
For Sales/Marketing
Used as a promotional or demonstration tool in sales and marketing presentations
Workflow Management
Create, design and manage workflows for repetitive tasks
Configurable Workflow
Configure existing workflows to meet your organization's needs
Video References
Request or submit references by recording a video
Survey/Poll Management
Create and administer polls and surveys
Program Notices
Contact Management
Manage, organize, and store contact information
Lead Management
Store information about leads or contacts and track, manage and nurture them throughout the sales process
Customer Activity Tracking
A report showing what actions customers perform
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
ROI Tracking
Monitor conversion rates and analyze effectiveness and profitability of marketing efforts
Lead Generation
Manage the process of attracting and converting business prospects into leads
Conversion Tracking
Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
Referral Templates
Customizable templates for referral documents, emails, and sharable links
For Customer Referrals
For customer referral programs / referral marketing products
For Employee Referrals
Products that allow employees to make referrals for open job positions
Lead Engagement
Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels
Fraud Detection
Identify and prevent suspicious activity
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Customer Experience Management
Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Content Creation
The ability to create unique content
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
API
Application programming interface that allows for integration with other systems/databases
Gamification
Games or game-like elements to track progress and reward accomplishments
Customizable Reports
Alter the layout and content of reports
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Email Management
Manage, store and organize emails within the system or via third-party apps
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Real-Time Data
Receive data and information in real time
Activity Tracking
Track and document all activities across devices, networks, and other systems
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Customizable Fields
Customize data fields to support various needs and use cases
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
Customer History
Access previous interactions or concerns to maintain customer relationships
Real-Time Reporting
Active reporting of data and metrics
Customizable Branding
Add customized logos and colors to align with company branding
Widgets
An extended application or connector that enables users to perform additional services with their current set of tools
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Customer Portal
A website or login for customers to access information
Churn Management
Identify customers at risk of migration and activate strategies to retain them
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Event Triggered Actions
Predefined actions automatically performed on the occurance of specific events
Multi-Channel Communication
Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
Sentiment Analysis
Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral
Multi-Language
Manage and support multiple languages
Customer Segmentation
Process of dividing customers into groups based on common characteristics
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Live Chat
Ability to chat online in real time
Employee Engagement
Tools to improve and measure employee satisfaction and involvement
Assessment Management
Creation, administration, and evaluation of assessments or tests
Rewards Management
Strategize and implement rewards for returning customers, employees and other members
Performance Management
Organize and manage the accomplishments and development of employees or performance of applications or systems
For Sales Teams/Organizations
Caters to sales teams
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
For Training/Education
Used for training or educational purposes
Learning Management
Organize and track educational activities
Goal Setting/Tracking
Establish measurable goals and objectives and track their progress over a specific period of time
Training Management
Track employee/learner's progression through training programs
Badge Management
Create, manage, and print wearable badges
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Dashboard Creation
Creation and customization of dashboards
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Mobile Access
Access software remotely via mobile devices
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Employee Reward Programs
Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs
Contest Management
Organize and manage interactive contests or challenges
Interactive Content
Allow the audience to interact or engage with the content
Personalization
Adjust communications based on previous interactions or personal preferences
Data Import/Export
Import and export data to and from software applications
Progress Tracking
Reporting on how each user, task or process has advanced since its initiation
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Single Sign On
Allow users to access multiple services after entering their login credentials once
Email Reminders
Reminders sent via email
API
Application programming interface that allows for integration with other systems/databases
Discussions/Forums
Online forums/groups where users can ask questions, share ideas, best practices, etc.
Ideation
The creation, development, and sharing of potentially innovative new ideas
Personalization
Adjust communications based on previous interactions or personal preferences
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Moderation
Controls/tools to moderate the session
@mentions
An @mention is a way to tag or notify a specific person about a message/post
Member Directory
Comprehensive list that contains information and details of all the members associated with a particular organization or group
Mobile Access
Access software remotely via mobile devices
Filtering
Find & retrieve relevant data or documents
Data Import/Export
Import and export data to and from software applications
Commenting/Notes
Leave comments and notes on documents for others to view
Document Storage
Store and organize documents in a centralized system
Customizable Branding
Add customized logos and colors to align with company branding
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Mobile Access
Access software remotely via mobile devices
Employee Database
Electronic storage of staff/employee contact information and job status in a centralized repository
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Single Sign On
Allow users to access multiple services after entering their login credentials once
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
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