---
title: ITBoost Reviews
meta_title: 'ITBoost Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how ITBoost works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1
  scale: '5'
date_modified: '2025-03-30'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---

# ITBoost Reviews
**Vendor:** ITBoost  
**Category:** [Other IT Management Software](https://www.g2.com/categories/other-it-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About ITBoost
Among MSP owners and service technicians, ITBoost is the premier IT documentation solution that brings together IT documentation, customer feedback, business intelligence, and more. ITBoost, IT documentation system by ConnectWise, has a versatile dashboard that hosts the most advanced documentation solution in the industry, and displays the numbers you actually need to see from your external platforms. ITBoost gives you easy access to all of your MSP business applications, PSAs and RMMs. Do what you need to do, all from one place.




## ITBoost Reviews
  ### 1. Centralized MSP Documentation Management for our KBase using ITBoost

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mohana R. | Senior Software Engineer, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** February 21, 2022

**What do you like best about ITBoost?**

ITBoost provides us with real-time graphical representations of our organization's statistical information via charts, graphs, and custom metrics. It can be used for importing documents internally or in groups based on our necessity. It grants me the Administrator Dashboard through which I can overview access privileges and authoritative functions for all users.

**What do you dislike about ITBoost?**

ITBoost is easily accessible by all our associates in our organization as its web-oriented SAAS platform for our MSP documentation. It manages all critical information related to our SOP, contacts, and digital assets so that our team members focus more on building our KBase and improving productivity. All features offered by ITBoost are superb for our organization & clients.

**What problems is ITBoost solving and how is that benefiting you?**

ITBoost establishes a platform for our Knowledge Base in which we can maintain an organized repository of operating procedures, best practices, and documents based on hands-on experience with specific software. Since ITBoost delivers effective MSP documentation management, it allows us to look for various opportunities to improve our business process based on client aspirations. Its Administration dashboard offers many drag-and-drop functionalities for expanding our KBase and promotes its visibility through its single-pane-of-glass view.


## ITBoost Discussions
  - [What is ITBoost used for?](https://www.g2.com/discussions/what-is-itboost-used-for)

- [View ITBoost pricing details and edition comparison](https://www.g2.com/products/itboost/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-22+02%3A29%3A49+-0500&secure%5Bsession_id%5D=ea0db7ab-b4e7-4c4b-9357-dc56326d4bcf&secure%5Btoken%5D=d743cfe01c2debaeded220a208791a9a88867455d105dc97ff48c8cf507571e2&format=llm_user)

## ITBoost Features
**Management and Discovery - IT Documentation**
- Search and Indexing
- Version Control
- Access and Permissions

**Knowledge Base**
- Q & A
- Link Sharing
- Searchable

**Operations - IT Documentation**
- Integrations
- Automation
- Reporting

**Security**
- Verification
- Role-Based Permission
- Public vs Private

**Content**
- Trackable Analytics
- Import
- File Viewing
- Update Notifications

**Communication**
- Social Features
- Tagging 
- Upload 
- Comments

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