---
title: It's Alive Reviews
meta_title: 'It''s Alive Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how It's Alive works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 7
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Conversational Intelligence
  url: https://www.g2.com/categories/conversational-intelligence
---


# It&#39;s Alive Reviews
**Vendor:** It&#39;s Alive Chatbot Builder  
**Category:** [Chatbots Software](https://www.g2.com/categories/chatbots)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 7
## About It&#39;s Alive
ItsAlive is a chatbot builder that enables to create, publish and manage facebook messenger chatbots.



## It&#39;s Alive Pros & Cons
**What users like:**

- Users love the **automation simplicity** of It&#39;s Alive, allowing easy chatbot creation without technical expertise. (1 reviews)
- Users value the **user-friendly interface** of It&#39;s Alive, enabling quick chatbot setup without any coding knowledge. (1 reviews)
- Users find **It&#39;s Alive easy to use** , enabling quick chatbot setup without any coding expertise. (1 reviews)
- Users value the **easy setup** of It&#39;s Alive, allowing quick chatbot creation without any coding skills. (1 reviews)
- Users love how **easy it is to use** , enabling quick chatbot creation without any coding required. (1 reviews)
- Time-saving (1 reviews)

**What users dislike:**

- Users face **integration issues** as It&#39;s Alive only supports Facebook Messenger, limiting multi-platform functionality and testing. (1 reviews)
- Users find the **limited platform support** of It&#39;s Alive restricts their ability to reach customers effectively. (1 reviews)

## It&#39;s Alive Reviews
  ### 1. Their customer service was amazing

**Rating:** 3.5/5.0 stars

**Reviewed by:** Kordelia T. | Business Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2021

**What do you like best about It's Alive?**

They really helped me with my problems! They were fast and efficient.

**What do you dislike about It's Alive?**

Even thought they were fast they the person that I talked to was condescending

**Recommendations to others considering It's Alive:**

You just have to have thick skin, other than that it's really simple

**What problems is It's Alive solving and how is that benefiting you?**

I have a small business and my customers have a lot of questions so I was able to create a way for their questions to be answered quickly


## It&#39;s Alive Discussions
  - [What is It&#39;s Alive used for?](https://www.g2.com/discussions/what-is-it-s-alive-used-for) - 1 comment

- [View It&#39;s Alive pricing details and edition comparison](https://www.g2.com/products/it-s-alive/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-13+23%3A39%3A28+-0500&secure%5Bsession_id%5D=f1264bd8-5dc1-4dc2-bcdf-053e57df2030&secure%5Btoken%5D=27c9091df641e8e45afae3a01e560a65da88114538b0d5f9974d29a0e6d23d6f&format=llm_user)

## It&#39;s Alive Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information
- Augmented Analytics
- Proactive Chat

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Customer Surveys
- Lead Qualification
- Transcripts/Chat History
- Language Detection
- Pre-Configured Bot
- Lead Capture
- Code-free Development
- Natural Language Processing
- Multi-Language
- For Sales/Marketing
- Contextual Guidance
- Automated Responses
- Customer Support
- Chatbot
- Intent Recognition
- Sentiment Analysis
- Customer Experience Management
- Query Suggestions
- Transfers/Routing
- AI Copilot
- Canned Responses
- AI/Machine Learning
- Multi-Channel Communication
- Automated Routing
- Workflow Automation

## Top It&#39;s Alive Alternatives
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,671 reviews)
  - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (6,066 reviews)
  - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) - 4.6/5.0 (5,375 reviews)

