--- title: IT-Pedia Reviews meta\_title: 'IT-Pedia Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how IT-Pedia works for a business like yours. aggregate\_rating: rating\_value: 2.5 review\_count: 1 scale: '5' date\_modified: '2026-03-17' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- # IT-Pedia Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by IT-Pedia but has limited features. Are you part of the IT-Pedia team? [Upgrade your plan](https://my.g2.com/it-pedia/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Eracent has 25 years of experience providing the highest quality foundational data and reporting for IT Asset Management (ITAM), Software Asset Management (SAM), IT Service Management (ITSM), and Cybersecurity initiatives since 2000. IT-Pedia® is a curated, comprehensive library that provides a single, easy-to-use source of detailed information about current and legacy IT products of all types, including hardware, software, IoT and mobile devices, open source software, and network, telecom and environmental equipment. The continuously updated library helps streamline and automate the process of creating, populating and updating CMDBs and service catalogs, procurement systems, asset repositories, SAM tools, and other systems. It can also be used to support product refresh cycles and IT security initiatives. IT-Pedia contains non-discoverable information about millions of enterprise products and the myriad of versions, packages, and variations in which they are offered. Each unique product record is comprised of detailed attributes that are essential during the IT planning, budgeting, purchasing and maintenance phases. These attributes include (but are not limited to): • Hardware makes and models • Software versions, license types and programs • Vendor-provided naming conventions and product descriptions • Manufacturer and reseller product codes, SKUs and UNSPC classification data • Physical dimensions, weight, power utilization, and other characteristics • Product End-of-Life and End-of-Support dates (licensed separately) • Hardware and Software Vulnerability data (licensed separately) • Open source library and component details for security, obsolescence and license risk management • Vendor details, and much more. Why is IT-Pedia essential? • The “enrichment” data that the library provides is typically not available via discovery tools • The information in procurement records is often incomplete and inconsistent • Gathering product attributes and end-of-life data requires a huge amount of manual effort and searching of many sources • IT-Pedia's data normalization ensures consistency and gets all of your systems speaking the same language. IT-Pedia is available as a subscription service. If another vendor has given you sticker shock with Technopedia but you need the data, try a free trial of IT-Pedia! * * * Seller [Eracent](https://www.g2.com/sellers/eracent) Discussions [IT-Pedia Community](https://www.g2.com/products/it-pedia/discuss) Languages Supported English Overview by Terry Divelbliss Show More ## Top-Rated Alternatives [ ![NinjaOne](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NinjaOne") NinjaOne 4.7/5(5,033) ](https://www.g2.com/products/ninjaone/reviews) [ ![TeamViewer](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TeamViewer") TeamViewer 4.5/5(4,165) ](https://www.g2.com/products/teamviewer/reviews) [ ![Freshservice](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freshservice") Freshservice 4.6/5(1,351) ](https://www.g2.com/products/freshservice/reviews) [ View All Alternatives ](https://www.g2.com/products/it-pedia/competitors/alternatives) ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 8/2/2024 "IT-Pedia Survey" 2.5/5 What do you like best about IT-Pedia? Ease of Integratin with Eracent,and synching Review collected by and hosted on G2.com. What do you dislike about IT-Pedia? Hard to use, many titles don't have EOS or EOL Review collected by and hosted on G2.com. What problems is IT-Pedia solving and how is that benefiting you? Provides Product and related information, such as product code, EOS, EOL etc Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ### There are not enough reviews of IT-Pedia for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![NinjaOne Logo](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne Logo") NinjaOne 4.7 (5,033) NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. Intelligent automation and human-centered AI gives employees a great technology experience. ](https://www.g2.com/products/ninjaone/reviews "NinjaOne")[ 2 ![TeamViewer Logo](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer Logo") TeamViewer 4.5 (4,165) Easy-to-use remote support and access software that lets you securely connect to and monitor desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices from anywhere. ](https://www.g2.com/products/teamviewer/reviews "TeamViewer")[ 3 ![Freshservice Logo](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice Logo") Freshservice 4.6 (1,351) Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery. ](https://www.g2.com/products/freshservice/reviews "Freshservice")[ 4 ![Scrut Automation Logo](https://images.g2crowd.com/uploads/product/hd_favicon/1bb72ddf82170ed7a1a0f70d88cd0ab9/scrut-automation.svg "Scrut Automation Logo") Scrut Automation 4.9 (1,313) Automatically test your cloud configurations against 150+ CIS benchmarks across multiple cloud accounts on AWS, Azure, GCP and more, to maintain a strong infosec posture. ](https://www.g2.com/products/scrut-automation/reviews "Scrut Automation")[ 5 ![Atera Logo](https://images.g2crowd.com/uploads/product/hd_favicon/361ba9ff073bf59453c903337f10f9d9/atera.svg "Atera Logo") Atera 4.6 (1,249) Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model. ](https://www.g2.com/products/atera/reviews "Atera")[ 6 ![SolarWinds Service Desk Logo](https://images.g2crowd.com/uploads/product/hd_favicon/af917f02e5d5dda08cf58d16d36f6a8d/solarwinds-service-desk.svg "SolarWinds Service Desk Logo") SolarWinds Service Desk 4.3 (786) SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways. ](https://www.g2.com/products/solarwinds-service-desk/reviews "SolarWinds Service Desk")[ 7 ![IT Glue Logo](https://images.g2crowd.com/uploads/product/hd_favicon/0d6b6675a4ab5fa51f5466fe38f76ff9/it-glue.svg "IT Glue Logo") IT Glue 4.6 (716) IT Glue™ is an IT documentation platform packed with features designed to help you maximize the efficiency, transparency and consistency of your team. ](https://www.g2.com/products/it-glue/reviews "IT Glue")[ 8 ![ServiceNow IT Asset Management Logo](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-it-asset-management.svg "ServiceNow IT Asset Management Logo") ServiceNow IT Asset Management 4.3 (511) ServiceNow IT Asset Management (ITAM) is a comprehensive solution designed to manage the entire lifecycle of an organization's IT assets, including hardware, software, and cloud resources. By centralizing asset data and automating workflows, ITAM enhances visibility, ensures compliance, and optimizes costs, enabling organizations to effectively track, manage, and utilize their IT investments. Key Features and Functionality: - Hardware Asset Management (HAM): Oversees the complete lifecycle of physical assets, from procurement to disposal, ensuring accurate tracking and maintenance scheduling. - Software Asset Management (SAM): Manages software licenses to ensure compliance with vendor agreements, optimizes software usage, and monitors renewals and maintenance updates. - Cloud Cost Management: Provides insights into cloud resource usage and costs, enabling organizations to allocate resources efficiently and avoid overspending. - Integration with IT Service Management (ITSM): Seamlessly connects with ITSM processes like incident, change, and problem management, facilitating efficient service delivery and decision-making. - Automated Workflows: Automates routine asset management tasks, such as provisioning, updates, and decommissioning, reducing manual errors and improving operational efficiency. Primary Value and Solutions Provided: ServiceNow ITAM delivers significant value by offering a unified platform that automates the end-to-end lifecycle of IT assets. This automation leads to optimized costs, reduced risks, and enhanced compliance. Organizations benefit from improved asset visibility, enabling proactive planning and decision-making. By integrating ITAM with other ITSM processes, businesses can streamline operations, reduce downtime, and ensure that IT assets are aligned with organizational goals, ultimately driving efficiency and innovation. ](https://www.g2.com/products/servicenow-it-asset-management/reviews "ServiceNow IT Asset Management")[ 9 ![LogMeIn Resolve Logo](https://images.g2crowd.com/uploads/product/hd_favicon/5df47d29bfebd94f95f917ab9355b37d/logmein-resolve.svg "LogMeIn Resolve Logo") LogMeIn Resolve 4.3 (469) LogMeIn Resolve is the only software with native remote monitoring and management (RMM), remote support and access, and ticketing functionality, making it the fastest and easiest IT management solution to deploy. LogMeIn Resolve provides refreshingly simple, remarkably secure IT management and support software designed for the ways teams work today. ](https://www.g2.com/products/logmein-resolve/reviews "LogMeIn Resolve")[ 10 ![Ivanti Neurons for Unified Endpoint Management Logo](https://images.g2crowd.com/uploads/product/hd_favicon/1a701f5230a2ef62710cdf308983bd67/ivanti-neurons-for-unified-endpoint-management.svg "Ivanti Neurons for Unified Endpoint Management Logo") Ivanti Neurons for Unified Endpoint Management 4.3 (407) Get complete visibility across all endpoints, including mobile, desktop and IoT, and proactively secure and heal devices with AI-powered automation. Offer the experience employees want — with the capabilities IT teams need. Ivanti Neurons for UEM fuels your IT with actionable real-time intelligence, enables endpoints to self-heal and self-secure, and provides users with a personalized self-service experience. ](https://www.g2.com/products/ivanti-neurons-for-unified-endpoint-management/reviews "Ivanti Neurons for Unified Endpoint Management") [Show More](#) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/it-pedia/pricing) ##### Categories on G2 [IT Asset Management](https://www.g2.com/categories/it-asset-management) ##### Explore More [Top tools for visualizing customer experience flows](https://www.g2.com/discussions/what-are-the-top-tools-for-visualizing-customer-experience-flows)[Which desktop search tools avoid indexing delays on large file collections based on user reviews?](https://www.g2.com/discussions/which-desktop-search-tools-avoid-indexing-delays-on-large-file-collections-based-on-user-reviews)[Which native advertising platforms are GDPR-compliant for a European brand that needs to run content promotion campaigns without creating data privacy issues around audience targeting?](https://www.g2.com/discussions/which-native-advertising-platforms-are-gdpr-compliant-for-a-european-brand-that-needs-to-run-content-promotion-campaigns-without-creating-data-privacy-issues-around-audience-targeting) [Hoopla vs Ambition for a sales ops team that wants to drive rep engagement and performance visibility without paying for capabilities designed for a 500-person sales floor?](https://www.g2.com/discussions/hoopla-vs-ambition-for-a-sales-ops-team-that-wants-to-drive-rep-engagement-and-performance-visibility-without-paying-for-capabilities-designed-for-a-500-person-sales-floor)[What shopping cart software is cheap but reliable and works well with WordPress and Stripe for a small store that does not want to over-engineer its stack?](https://www.g2.com/discussions/what-shopping-cart-software-is-cheap-but-reliable-and-works-well-with-wordpress-and-stripe-for-a-small-store-that-does-not-want-to-over-engineer-its-stack)[What are the best feature management platforms for product teams shipping features without code recompilation?](https://www.g2.com/discussions/what-are-the-best-feature-management-platforms-for-product-teams-shipping-features-without-code-recompilation) [Show MoreShow Less](javascript:void(0);)