# IntelligenceBank Reviews **Vendor:** IntelligenceBank **Category:** [Digital Asset Management Software](https://www.g2.com/categories/digital-asset-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 325 ## About IntelligenceBank IntelligenceBank empowers global marketing teams to go to market faster, maintain brand integrity across channels and achieve legal compliance with its digital asset management, online brand portal and marketing operations software. The IntelligenceBank story Created by marketers, for marketers in 2009, Tessa Court started IntelligenceBank as the product she always wanted as the CMO of a global technology company. Today, with offices in Australia, Canada and the United States, IntelligenceBank helps the world’s largest brands get content out the door faster – brand and legal approved Our mission IntelligenceBank transforms marketing operations by bridging the gap between marketing efficiency, compliance and performance. Who we help IntelligenceBank is used by marketing, brand, communications, legal and compliance professionals worldwide. Hundreds of companies using IntelligenceBank including those across aerospace, banking, education, government, insurance, healthcare, hospitality, retail, sports and more. IntelligenceBank also offers a range of content compliance services for risk managers and company boards. ## IntelligenceBank Pros & Cons **What users like:** - Users appreciate the **user-friendly platform** of IntelligenceBank, enhancing efficiency in managing and organizing digital assets. (16 reviews) - Users appreciate the **high level of customizability** in IntelligenceBank, allowing tailored workflows and optimized management processes. (10 reviews) - Users appreciate the **easy organization** of IntelligenceBank, enabling efficient management and quick access to diverse file types. (9 reviews) - Users value the **asset organization** of IntelligenceBank, finding it helpful for centralized marketing materials and customization. (8 reviews) - Users appreciate the **customization options** of IntelligenceBank, enhancing usability and aligning the platform with their specific needs. (8 reviews) - Customization Options (8 reviews) - Users love the **high levels of support and customization** from IntelligenceBank, enhancing their overall experience and efficiency. (7 reviews) - Users appreciate the **easy navigation** of IntelligenceBank, enabling quick access to essential product documentation and sharing. (7 reviews) - Image Management (7 reviews) - Organization (7 reviews) **What users dislike:** - Users find IntelligenceBank **not intuitive** , with a clunky interface that complicates scrolling and searching for jobs. (12 reviews) - Users find the **missing features** in IntelligenceBank frustrating, particularly regarding search, downloading, and organization options. (6 reviews) - Users find the **poor usability** of IntelligenceBank frustrating, particularly with clunky navigation and inefficient search functionality. (6 reviews) - Users report **filtering issues** due to cumbersome navigation, outdated UI, and inadequate search functionality impacting their workflow. (5 reviews) - Users report that **folder management is clunky** , with problematic scrolling and outdated filing systems hindering efficiency. (5 reviews) - Navigation Difficulty (5 reviews) - Poor Navigation (5 reviews) - Sharing Issues (5 reviews) - Slow Performance (5 reviews) - Upload Issues (5 reviews) ## IntelligenceBank Reviews ### 1. User-Friendly with Outstanding Support **Rating:** 4.5/5.0 stars **Reviewed by:** Kim Z. **Reviewed Date:** December 22, 2025 **What do you like best about IntelligenceBank?** I really like the user-friendly platform of IntelligenceBank, which makes it easy for download users and admins when it comes to uploading and downloading. I found it easy to use for keywording and organization of assets into folder subjects. The main board being customizable to our brand is another feature that stands out to me. Their customer service is great—our representative Alan is excellent - always answering right away and finds out the answer as soon as possible, continually following up. The PowerPoint connector is the most widely used feature by our download client departments, which speaks to its popularity. The platform being user-friendly is crucial in encouraging others to utilize it, backed by numerous trainings. I appreciate that it accepts major file types, and I particularly enjoy being able to save downloads in smaller and cropped formats. **What do you dislike about IntelligenceBank?** When downloading, you cannot remove some of the verbiage to download in various ways and people do not understand it. **What problems is IntelligenceBank solving and how is that benefiting you?** I use IntelligenceBank to share creative assets across departments, allowing employees access to brand materials like clip art and logos. ### 2. Our instance does what we need, but general usability is a challenge **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos **Reviewed Date:** February 01, 2026 **What do you like best about IntelligenceBank?** It was built to do exactly what our organisation needs. so all of the functionality and data captured are for purpose and does the job across a lot of stakeholders, which is no easy feat. **What do you dislike about IntelligenceBank?** The nature of the form being stacked makes using intelligence bank clunky and a very long scroll. So when adding different sections of a job, it is a very padded out page so makes proofing tricky when you need to scroll so much up and down, And when scrolling, the page jumps around so you lose your position when scrolling up and down. Also the filing system and search phrases to find olf jobs is not great. It's not super easy to search for a recent job as tasks from a very long time ago always clog up search results and it takes a lot of loading time to refine or filter the search. **What problems is IntelligenceBank solving and how is that benefiting you?** they do take on issues and fixes. **Official Response from Marne Amoguis:** > Thanks for sharing your feedback. We really appreciate the detail. We’re glad IntelligenceBank is delivering on its core purpose and supporting complex workflows across multiple stakeholders. That said, your comments around usability, long scrolling, page movement during proofing and job search are fair and well noted. These areas are actively being addressed through ongoing UX and performance improvements, particularly around navigation, proofing efficiency and faster, more intuitive search. Feedback like yours helps directly shape those priorities. With that said, we encourage you to reach out to your dedicated Customer Success Manager who can help with workflows or improvements that may improve your day-to-day experience. Thanks again for taking the time to share your experience. ### 3. Collaborative and customer focussed DAM **Rating:** 5.0/5.0 stars **Reviewed by:** Matt S. | Senior multimedia producer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2025 **What do you like best about IntelligenceBank?** High levels of support and customisation, everything was focussed on what we wanted to achieve with the platform, rather than how we fitted into their product. We had regular weekly calls during implementation meaning a lot of development happened quickly. Project documentation and how-to guides were well put together. The platform is highly intuitive and easy to use. The integration happened seamlessly, we migrated from a very outdated platform and were really worried, but it was all fine. Customer support was always on hand and issues resolved quickly. The DAM is used daily by the business and no issues to speak of. **What do you dislike about IntelligenceBank?** Their main office is based in Australia so scheduling calls was tricky, but no real issue. **What problems is IntelligenceBank solving and how is that benefiting you?** Hosting assets online as a single source of truth, having the ability to remove and replace content with no interruption or broken links for end user. Managing assets ranging from video, to images and documents. Knowing we have consented content. Giving our company to utilise our image library easily and securely. ### 4. IntelligenceBank works as a DAM, but leaves many features/functions to be desired. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Reviewed Date:** October 16, 2025 **What do you like best about IntelligenceBank?** It is easy to upload content, and it is easy to share both internally and externally. Version control and updates are useful. Delivering content through links is also good. I like being able to navigate through our assets using the folder structures. **What do you dislike about IntelligenceBank?** The user experience, functionality, and features are lacking. I would like an updated UI for navigation, in both the assets and the nav. I would like it to be easier to customize nav links and custom pages. The admin area is convoluted and not intuitive. I would like to display folders and assets together. I would like to change the size of the icons/tiles when viewing them. I would like to be able to edit filenames and content within assets without having to download them. I would like to be able to download folders of assets. I would like to be able to delete a current asset version without deleting previous versions (without multiple steps). I would like to view folder sizes (MB/GB). I would like to be able to "favorite" assets, and sort by favorites. I would like to sort by file size. I would like a quick-share function (most used function is sharing). I would like "right-click" functionality for actions. Tags should auto save, instead of "apply" then "save." **What problems is IntelligenceBank solving and how is that benefiting you?** IB allows us to store and deliver our finalized marketing content and materials to our public audience, vendors, and customers. ### 5. Effortless Approvals and Compliance in One Hub **Rating:** 4.0/5.0 stars **Reviewed by:** Tammy . | Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2025 **What do you like best about IntelligenceBank?** I use IntelligenceBank for approvals and as a storage hub, and I appreciate how easy it is to use. I also like the approval flow, which allows for easy collaboration and keeps everything in one place. The setup was smooth with a lot of assistance. **What do you dislike about IntelligenceBank?** Not a lot, it does what it needs to do. **What problems is IntelligenceBank solving and how is that benefiting you?** I use IntelligenceBank mainly for approvals and as a storage hub, keeping us complaint. Its approval flow makes collaboration easy and efficient, with everything in one place. ### 6. You need to know the aim of the platform to fully use it **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism **Reviewed Date:** April 01, 2026 **What do you like best about IntelligenceBank?** The big capacity to load a lot of document, photos, videos and beeing able to share it with the world **What do you dislike about IntelligenceBank?** Maybe the interface which is a bit old for me, but maybe is the way we use the platform on our side **What problems is IntelligenceBank solving and how is that benefiting you?** Some of our links always disconnect from the redirected page and IntelligenceBank were pretty fast to solve this problem. **Official Response from Kevin Miser:** > Thanks for your feedback, we really appreciate it. If it feels like your interface could use a refresh, our team would be happy to help. We can support updates like new welcome pages, icons, and overall layout improvements to better align with how your team wants to use the platform. Feel free to reach out to your CSM, we’d love to help optimize the experience for you. ### 7. Great File Organization, But Needs Better Usability and AI Features **Rating:** 3.5/5.0 stars **Reviewed by:** Sydney M. | Retail Marketing Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about IntelligenceBank?** Intelligence Bank is capable of hosting a wide range of file types and helps us keep our materials well organized. We rely on IB every day! **What do you dislike about IntelligenceBank?** Intelligence Bank does not make full use of AI capabilities and can sometimes be less user-friendly than I would like. **What problems is IntelligenceBank solving and how is that benefiting you?** We require a solution that allows us to host and distribute our assets efficiently. **Official Response from Marne Amoguis:** > Hi Sydney, Thank you for the thoughtful review and for relying on IntelligenceBank to keep your marketing content organized. We’re glad that’s been valuable for your team! We appreciate your feedback on usability and AI as well. We’ve been continuing to build out AI features including object recognition, facial recognition, automated metadata tagging, content risk reviews, ad reviews, social media reviews, web risk reviews, focal point editing, audio and video transcriptions and much more. On top of all that, there's even more AI coming to the platform in the coming months. Your Customer Success Manager would be happy to set up a short working session to walk through these and other capabilities and answer any questions you have. We’d also like to hear your thoughts on what else you’d like to see in the product. Thanks again for sharing your perspective. ### 8. Functional and effective **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** April 01, 2026 **What do you like best about IntelligenceBank?** The functions it is built around work effectively **What do you dislike about IntelligenceBank?** Can be complicated for particular use case scenarios **What problems is IntelligenceBank solving and how is that benefiting you?** Organising and searching for digital assets. I am a digital content producer with a large number of stakeholders who need a variety of content ### 9. A big upgrade for our DAM **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** September 02, 2025 **What do you like best about IntelligenceBank?** Sharing collections with both internal users and external clients and stakeholders has been a huge improvement. It is easy to share and customize the settings for sharing collections, as well as adding to amending existing collections. **What do you dislike about IntelligenceBank?** I wish that folder names were searchable, folder icons had instant thumbnails, and that when you create a new folder, the window would automatically open to that folder for uploading- seems like that would be intuitive but it is not, so you have to re-navigate to the folder to begin uploading images. I also wish that our resource date would automatically reflect the camera data for the date the photo was taken upon ingest. **What problems is IntelligenceBank solving and how is that benefiting you?** Intelligence Bank has helped us manage the sharing of our assets better, for both internal and external users. ### 10. Outstanding Customer Service and Effortless Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Joshua L. | Head of Brand and Design, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about IntelligenceBank?** Amazing customer service and great guidance through the set-up process. **What do you dislike about IntelligenceBank?** A little overwhelming at first however this is quickly overcome. **What problems is IntelligenceBank solving and how is that benefiting you?** It provides a central repository for our brand guidelines, brand / marketing assets and stock images / video that is easy to navigate for our staff. ## IntelligenceBank Discussions - [Can I upgrade my account at any time?](https://www.g2.com/discussions/4008-can-i-upgrade-my-account-at-any-time) - 1 comment, 2 upvotes - [Does IntelligenceBank DAM allow users to apply multiple hierarchical categories?](https://www.g2.com/discussions/7734-does-intelligencebank-dam-allow-users-to-apply-multiple-hierarchical-categories) - 2 comments, 1 upvote - [Are implementation services available?](https://www.g2.com/discussions/4007-are-implementation-services-available) - 1 comment, 1 upvote - [What are some examples of digital assets?](https://www.g2.com/discussions/what-are-some-examples-of-digital-assets) - 2 comments - [What is the use of Intelligencebank?](https://www.g2.com/discussions/what-is-the-use-of-intelligencebank) - 1 comment - [View IntelligenceBank pricing details and edition comparison](https://www.g2.com/products/intelligencebank/reviews/intelligencebank-review-614400?section=pricing&secure%5Bexpires_at%5D=2026-05-16+04%3A39%3A31+-0500&secure%5Bsession_id%5D=e0aec450-6673-49da-874b-66c9f17aab88&secure%5Btoken%5D=46065cd343101536ff1fe4411b864d01afeddbe651540f75e314252406faddde&format=llm_user) ## IntelligenceBank Integrations - [Adobe Photoshop](https://www.g2.com/products/adobe-photoshop/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Umbraco](https://www.g2.com/products/umbraco/reviews) ## IntelligenceBank Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Interface and Performance** - Import/Export - Organizational Interface - Search - File Preview - Analytics **Setup** - Activities - Flows - Dependencies - Notifications **Portfolio** - Display work - Build portfolio - Pre-made templates - Edit - Portfolio format **Editing** - Photo editing - Resizing - Video editing - Integration with editing tools **Proofing Features - Online Proofing** - Smart Compare - Image Recognition and Tagging - Gridlines and Rulers **Agentic AI - Marketing Resource Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Asset Management** - File Types - Metadata - File Transformation - Versioning - Expiration - Watermark - Digital Rights Management - Brand Guidelines **Management** - Updates - Audit Trail - Integration **Logistics** - File format - Domain name - File upload - E-commerce **Search** - Filtering - Pinned search - Auto tagging - Suggested search **Platform - Online Proofing** - Dashboard - Integrations with Creative Tools - Integrations with Project Management Tools - Version Management - Brand Compliance **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Media Types** - Video - Audio - Images **Permissions** - Content expiration - Asset permissions - Access requests **Generative AI** - AI Text Generation **Workflow and Collaboration - Online Proofing** - Workflow Templates - Notifications **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Administration** - Workflow Management - User, Role, and Access Management - Brand Portal - Integration with Creative Software - Integration with Marketing Software **Platform** - Customizable brand guidelines - Collaboration - Templates **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Agentic AI - Digital Asset Management** - Cross-system Integration **Agentic AI - Brand Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top IntelligenceBank Alternatives - [Canto](https://www.g2.com/products/canto/reviews) - 4.4/5.0 (1,725 reviews) - [Brandfolder](https://www.g2.com/products/brandfolder/reviews) - 4.4/5.0 (1,371 reviews) - [Bynder](https://www.g2.com/products/bynder/reviews) - 4.5/5.0 (1,105 reviews)