Nothing really, which is why we were able to dispute 5 months worth of charges and got every cent back. Review collected by and hosted on G2.com.
The sales process was great. We had several meetings with our sales rep and after hearing what we were looking for he sent us this value stack:
DFY - as busy as you want to be.
Value stack:
Webchat only for Inbound Lead Flow - $100
Local SEO for inbound Lead Flow- $600
Sales management + Custom Dashboard- $500
Custom Pipelines- $195
Unlimited Email + SMS Campaigns- $500
Pipeline Reactivation- $440
Phone Calls(Pre-recorded) and VoiceDrops - $300
Reporting Tracking Pages - $50
New Website +Unlimited Sales Pages/Funnels- $750
Follow Up + Nurture Scripts - $250
Direct Access to Account Managers and Assigned Strategist- $1550
Reputation Management - $500
Social Media Management Capable - $250
Invoicing - $100
Hosting - $150/yr
CRM - $100/mo
Appointment Setting -$1997/mo
Facebook ad management monthly - typically $2500/mo
Total Value- $10782 monthly
Our Price -$2750/ month (NO Contract) (includes everything listed above)
Ad spend- as busy as you want to be. (most common among clients is to start at $2000- $3000/mo and scale from there.)
Of course this sounded so great but Needless to say we got almost nothing after 5-months.
We were given a dedicated account rep with their dedicated phone number.... although the number was disconnected and they always said they were going to look into it.
We got our CRM set up right away and we got the META ads right away but that's it. We started using the CRM by adding our own leads in right away. During month three we asked why we hadn't received any leads and they tried to take credit for all the leads we had added in the CRM ourselves.
Everytime we asked about the any of the items on the pitch deck they said we were going to start setting up during our next meeting- Always during our next meeting.
We were more than patient, until one day we found out they were running and charging us for ads with another company's logo and contact information.
After finding this, we called inboundio and confronted them about it. A day later they sent us an email containing an apology email, and a new ad proof. We responded by asking for an explanation on how that happened and how we could ensure it would not happen again. They responded but resending the the same apology (copy-paste).
We set up a meeting with inbound and asked they for a list of all the outsourced services and asked them how to extract the all the information we had input ourselves. The lady helping us seemed like this was pretty routine for her. Maybe that's why they recently rebranded.
After learning about the outsourced services we realized it was much cheaper and more efficient for us to outsource ourselves and use Chat GPT to generate the Ads for Meta.
As mentioned above, we disputed the charges with our credit card company. The credit card company asked us for proof and after reviewing the emails we sent them, and the ads with another company's logo on it, they concluded that we we're entitled to all of our money back.
This company is a SCAM. Don't fall for it. Review collected by and hosted on G2.com.
