AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Helpful AI for Dealership Workloads, but Data Accuracy and Software Glitches Needs Improvement"
What do you like best about Impel Consulting?
It’s our first time using AI, and we’re really liking how much heavy lifting it does to take some of the workload off the real humans working here at the dealership. Review collected by and hosted on G2.com.
What do you dislike about Impel Consulting?
Their data has been somewhat problematic. At first, they had many data errors—for example, reaching out to a customer as if they were more than one year overdue, even though the customer had actually just been in for service recently. Review collected by and hosted on G2.com.
