iMIS Reviews & Product Details

The ability to quickly create IQA's to analyze data and change them on the fly to look at data in many different ways. The ability to manage our associations membership. To be able to modify and make the dashboards unique to our association. We have been able to integrate with outside products easily and the support has been absolutely top notch as well. Review collected by and hosted on G2.com.

There are no data maps of the BO's and I tend to spend inordinate amount of time trying to figure out where the fields are that I need. Review collected by and hosted on G2.com.

I have worked with IMIS for 18 years across 5 organizations and now as a project manager helping clients implement iMIS in their organizations. For 18 years, I have seen a product grow and adapt to changes in tech and business, always striving for excellence, and often reaching it. No software will ever be perfect, but IMIS provides a way to move toward that goal for many organizations. Review collected by and hosted on G2.com.

I wish a couple of the areas in iMIS reflected the quality of the rest better (e.g. Communities is really really bad, the lack of good sponsor/vendor/exposition features in Events) Review collected by and hosted on G2.com.

It's an all in one website, member database and event system that is totally integrated. If you have the understanding of basic HTML and/or SQL it is also easy to manipulate the data on the website or within the database saving a lot of time. If you don't understand this, it is easy to pick up with a bit of training too. Review collected by and hosted on G2.com.

The advanced marketing module doesn't allow a preset time to send bulk emails. Someone physically has to push a button to send an email at a certain time.

iMIS online support is great but there should be a phone option for when someone wants to actually talk an issue through quickly. Going backward and forwards via email slows down the help when things go wrong. Review collected by and hosted on G2.com.

I like the upgrades that have happened, and the ease in which it can integrate with other services such as MailChimp and GoCardless etc, and stores very important information and allows MFA set up for when you are trying to set up Cyber essentials for your company. Review collected by and hosted on G2.com.

The only downside at the moment, which may be more reflective of the times that we are in, is the costs. It is quite expensive. Review collected by and hosted on G2.com.

I like the ability for our systems to be integrated through IMIS, including our website and accessiBe feature, CRM, learning platform and app - which allows us to offer single sign on for members, tailored content and platforms and, if needed, custom solutions that bring our ideas into tangible form.

What's also helpful is the ability for us to gain insight into our members and contacts via IMIS queries. This ensures we have access to data on membership, unique profile attributes (such as profession or location), income and more, supporting our understanding of how we're tracking as a professional association, who we can tailor our communications to through IMIS and where our future opportunities lie. Review collected by and hosted on G2.com.

The least helpful aspects of using IMIS I've found are:

1. Having to use a fresh email template each time I prepare a communication, rather than being able to use a previously sent email and have it received by recipients without formatting issues. (This is very time consuming if we want to simply adjust the content of a previously sent email for our next communication.)

2. The complexity of IQAs - while they're fabulous for tailored searches, offering insights and giving us a custom audience to send emails to, the complexity and miriad of ways to put the IQAs together is quite overwhelming when trying to develop a good understanding and be able to use them with proficiency.

3. When a website content item is updated and published, having to click refresh multiple times so the item publishes fully is frustrating. It would be great if clicking 'save and publish' made the item automatically publish then and there. Review collected by and hosted on G2.com.

I like how interconnected everything is. The ability to automate processes and customize certain pages and queries is helpful Review collected by and hosted on G2.com.

While some things can be automated there are certain things that still feel manual. For instance, making small changes like renaming a community can require you to make all these manual changes. I also think that some of the business objects are not built well. For instance, to be able to report on who was a speaker at a specific event we had a customize a property in the business object.

I also think the manage duplicates section could use some improvements. The filters are either way to vauge or way to specific. Review collected by and hosted on G2.com.

It's simple to use, very intuitive, fully meets our charity's needs, and is easy to extend with other software systems, like building with Lego using the API and SSO Tools. Review collected by and hosted on G2.com.

The website builder is a little old-fashioned and has some limitations. Review collected by and hosted on G2.com.

We’ve had a positive experience using iMIS as our association management system. It offers a wide range of features that help us manage membership, streamline administrative tasks, and support our day-to-day operations. The ability to manage member information, process payments, run reports, and maintain our database in one centralized platform is especially valuable. While there is a learning curve with some features, iMIS provides a flexible solution that supports our organization’s needs and helps us better serve our members. Review collected by and hosted on G2.com.

It is expensive and sometimes not user-friendly. Review collected by and hosted on G2.com.

I really like the report section of iMIS. It's very detailed in how it can be run and edited. I also like the user profile sections and the security settings, which help in resetting usernames or passwords. Review collected by and hosted on G2.com.

I think the Rise section could be a little bit more user-friendly. Building IQAs is very difficult, and changing things with the page builder is sometimes really complicated. There could be more user-friendly aspects. The initial setup was pretty intense and difficult, taking several months for data migration. Review collected by and hosted on G2.com.

I love that it's web-based! It's also been so easy to share data and teach staff to use Staff Site. I love the visual layout and how it's easier to use than other databases. Review collected by and hosted on G2.com.

I honestly am struggling to find something I dislike... Review collected by and hosted on G2.com.