iboss Reviews & Product Details

iboss Overview

What is iboss?

iboss is a cloud security company that provides organizations and their employees secure access to the Internet on any device, from any location, in the cloud. This eliminates the need for traditional security appliances, which are ineffective at protecting a cloud-first and mobile world. Leveraging a purpose-built cloud architecture backed by over 190 issued and pending patents and more than 100 points of presence globally, iboss protects more than 4,000 organizations worldwide. To learn more, visit http://www.iboss.com.

iboss Details
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Product Description

iboss provides Cybersecurity software that defends networks against advanced threats and data exfiltration, it offers a balanced approach with equal emphasis on prevention, detection and containment to reduce loss from data breaches.


Seller Details
Seller
iboss
Company Website
Year Founded
2003
HQ Location
Boston, MA
LinkedIn® Page
www.linkedin.com
249 employees on LinkedIn®

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iboss Reviews

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Head of IT
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

All our users are protected by the service wherever they are without the need for added infrastructure.

Price point is good

Simple admin controls will instant reaction to changes Review collected by and hosted on G2.com.

What do you dislike?

Whish we were able to do more agent reporting by AD object to give a compliance report of which devices have the product installed Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Stop looking and start buying licenses, this product does all you need without the headaches Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Total business coverage with a web security product provided by a cloud-native solution, we have not had to buy any extra resource to manage this nor have the additional supporting staff to manage the physical. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

iBoss has met and exceeded all of our needs. The support team is knowledgeable and great to work with! Review collected by and hosted on G2.com.

What do you dislike?

So far no complaints or issues. Happy with product. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Sites categorization, allow, and blocking sites is so easy. Also, the setup is very easy to manage. Review collected by and hosted on G2.com.

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Technical Support | Administrator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I appreciate the Dashboard because it teaches you while you interact with it. Most things are clearly laid out in a practical way. The Technical Team is especially helpful. Every agent has been prompt and the Engineers have addressed all of our issues swiftly and accurately. I deal with Microsoft Office 365 support and by comparison, I would rank iBoss' Engineering support and objectives in the same positive way. The Solution as a whole is an eyeopener and has definitely shaped the way we view security and planning ahead. The knowledge that is shared so clearly and with simplicity has really helped our team to focus directly on the "needs and wants" versus the nuts and bolts of Code. Yes there is a vitue to working with code and understanding it, but iBoss has closed the gap for us and definitely have presented a Trusted Source for our use without the fear of being taken advantage of as a lesser one in the relationship. I feel empowered each time i interact with iBoss agents and engineers. This would be equivalent to a true replication of qualities and discipline which I am able to inherit or absorb by proportion into my own capacity at any time of growth. As a result of that - the effectiveness of the Platform itself is extended into my jurisdiction as well. Thank you for that. Review collected by and hosted on G2.com.

What do you dislike?

The Granular rules are a bit of a challenge ad this time and are untouched at this stage of our implementation. In the future, there should be an account holder Video Tutorial to perhaps allow us to review those advanced features at our pace and then after we complete that, we would graduate to an engineer assisted support session. If there could be a deeper level consultation after a certain phase of the deployment and production, we would be able to refine even more. As reminded in a previous consultation, iBoss is the expert and is able to observe trends so easily that it could recommend various best practices reasonably fast. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would Recommend the Gateway on prem as well. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are able to block out unwanted traffic and sites. We are also able to observe other hidden traffic during website sessions and increase the depth of our blocking categories.

We do watch for added categories that need further filtering and we go in and attack those as well.

We will be looking into the DLP features in the near future, but only after we tune in our current deployment.

*** what if iBoss had a learning feature - such as some of the Anti-virus approach. For example the product would observe all your activites and therefore begin recommending some general settings.

Microsoft 365 and Azure does some of this Analysis on their Back-End as well. I believe they give you a score and help you set some goals on the different areas to achieve best security. Review collected by and hosted on G2.com.

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UB
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The reporting tools although extensive, provide great detail. Review collected by and hosted on G2.com.

What do you dislike?

There were about four sites that we had issues with whitelisting and it took several engineers to resolve the issue. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great system that serves the intended purpose. Reporting is extensive. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Web protocol security. Able to receive more detailed reporting. Review collected by and hosted on G2.com.

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AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Ease of use and stability. We have not had a single outage in the 1 year we have been using it. Review collected by and hosted on G2.com.

What do you dislike?

So far so good, no complaints. Has been stable and transparent to the users. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Web security and geo-based browsing Review collected by and hosted on G2.com.

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AE
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

iBoss is easy to use once you complete the training and their support staff is dedicated and committed to helping their customers resolve issues. We are a school district and web security is extremely important to us and I trust iBoss to keep my network secure. Review collected by and hosted on G2.com.

What do you dislike?

IBoss can be difficult to manage WITHOUT training, once you have trained on their system it is easy. Make sure that you take advantage of their support team. They will spend time with you to ensure that you understand how to navigate their web filter. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would recommend this product for web-filtering. Make sure that you receive training and you will really find iBoss to be a useful tool. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

My IBoss web filter ensures that we state compliant and children are safely surfing the web. Review collected by and hosted on G2.com.

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UE
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It captures and blocks everything that is needed and then some. Nothing gets through and if a website you need to access is being blocked, there is a simple form to fill out and it gets approved by the moderators as soon as they review it. Review collected by and hosted on G2.com.

What do you dislike?

The fact that it blocks anything and everything is slightly annoying. You could be on a website such as PBS and it will block it if there is a forum/comments area. Note* this may be an administration/moderator issue and not the application, if this is the case then iboss is awesome at doing its job! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Get it, it does its job well and with little to no issues! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The problem of children accidentally or even purposefully accessing websites they shouldn't be on during school time such as social media or any inappropriate sites. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like the flexibility and robustness of the product. Support is very helpful and responseful in a short time. Also, we like how it provides onsite and offsite webfilter 24/7 on student devices. Review collected by and hosted on G2.com.

What do you dislike?

Price is little high for kind of small institutions. We went with on premise servers options which caused high price as well. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you can afford it go for it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use iboss to apply customized web filter for our Staff, Student and Guest users. Review collected by and hosted on G2.com.

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AE
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

We just upgraded to the NBC. So I like the rolling upgrade option. Review collected by and hosted on G2.com.

What do you dislike?

Our migration process from the swg to the NBC was painstaking. Not all cases where like this. There is an automated sync. It just did not work for our case. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This filters the students web content. Review collected by and hosted on G2.com.

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