iboss Reviews & Product Details

All our users are protected by the service wherever they are without the need for added infrastructure.

Price point is good

Simple admin controls will instant reaction to changes Review collected by and hosted on G2.com.

Whish we were able to do more agent reporting by AD object to give a compliance report of which devices have the product installed Review collected by and hosted on G2.com.

iBoss has met and exceeded all of our needs. The support team is knowledgeable and great to work with! Review collected by and hosted on G2.com.

So far no complaints or issues. Happy with product. Review collected by and hosted on G2.com.

I appreciate the Dashboard because it teaches you while you interact with it. Most things are clearly laid out in a practical way. The Technical Team is especially helpful. Every agent has been prompt and the Engineers have addressed all of our issues swiftly and accurately. I deal with Microsoft Office 365 support and by comparison, I would rank iBoss' Engineering support and objectives in the same positive way. The Solution as a whole is an eyeopener and has definitely shaped the way we view security and planning ahead. The knowledge that is shared so clearly and with simplicity has really helped our team to focus directly on the "needs and wants" versus the nuts and bolts of Code. Yes there is a vitue to working with code and understanding it, but iBoss has closed the gap for us and definitely have presented a Trusted Source for our use without the fear of being taken advantage of as a lesser one in the relationship. I feel empowered each time i interact with iBoss agents and engineers. This would be equivalent to a true replication of qualities and discipline which I am able to inherit or absorb by proportion into my own capacity at any time of growth. As a result of that - the effectiveness of the Platform itself is extended into my jurisdiction as well. Thank you for that. Review collected by and hosted on G2.com.

The Granular rules are a bit of a challenge ad this time and are untouched at this stage of our implementation. In the future, there should be an account holder Video Tutorial to perhaps allow us to review those advanced features at our pace and then after we complete that, we would graduate to an engineer assisted support session. If there could be a deeper level consultation after a certain phase of the deployment and production, we would be able to refine even more. As reminded in a previous consultation, iBoss is the expert and is able to observe trends so easily that it could recommend various best practices reasonably fast. Review collected by and hosted on G2.com.

The reporting tools although extensive, provide great detail. Review collected by and hosted on G2.com.

There were about four sites that we had issues with whitelisting and it took several engineers to resolve the issue. Review collected by and hosted on G2.com.

Ease of use and stability. We have not had a single outage in the 1 year we have been using it. Review collected by and hosted on G2.com.

So far so good, no complaints. Has been stable and transparent to the users. Review collected by and hosted on G2.com.

iBoss is easy to use once you complete the training and their support staff is dedicated and committed to helping their customers resolve issues. We are a school district and web security is extremely important to us and I trust iBoss to keep my network secure. Review collected by and hosted on G2.com.

IBoss can be difficult to manage WITHOUT training, once you have trained on their system it is easy. Make sure that you take advantage of their support team. They will spend time with you to ensure that you understand how to navigate their web filter. Review collected by and hosted on G2.com.

It captures and blocks everything that is needed and then some. Nothing gets through and if a website you need to access is being blocked, there is a simple form to fill out and it gets approved by the moderators as soon as they review it. Review collected by and hosted on G2.com.

The fact that it blocks anything and everything is slightly annoying. You could be on a website such as PBS and it will block it if there is a forum/comments area. Note* this may be an administration/moderator issue and not the application, if this is the case then iboss is awesome at doing its job! Review collected by and hosted on G2.com.

I like the flexibility and robustness of the product. Support is very helpful and responseful in a short time. Also, we like how it provides onsite and offsite webfilter 24/7 on student devices. Review collected by and hosted on G2.com.

Price is little high for kind of small institutions. We went with on premise servers options which caused high price as well. Review collected by and hosted on G2.com.

We just upgraded to the NBC. So I like the rolling upgrade option. Review collected by and hosted on G2.com.

Our migration process from the swg to the NBC was painstaking. Not all cases where like this. There is an automated sync. It just did not work for our case. Review collected by and hosted on G2.com.