iMIS Reviews & Product Details

It's an all in one website, member database and event system that is totally integrated. If you have the understanding of basic HTML and/or SQL it is also easy to manipulate the data on the website or within the database saving a lot of time. If you don't understand this, it is easy to pick up with a bit of training too. Review collected by and hosted on G2.com.

The advanced marketing module doesn't allow a preset time to send bulk emails. Someone physically has to push a button to send an email at a certain time.

iMIS online support is great but there should be a phone option for when someone wants to actually talk an issue through quickly. Going backward and forwards via email slows down the help when things go wrong. Review collected by and hosted on G2.com.

I like the upgrades that have happened, and the ease in which it can integrate with other services such as MailChimp and GoCardless etc, and stores very important information and allows MFA set up for when you are trying to set up Cyber essentials for your company. Review collected by and hosted on G2.com.

The only downside at the moment, which may be more reflective of the times that we are in, is the costs. It is quite expensive. Review collected by and hosted on G2.com.

I like the ability for our systems to be integrated through IMIS, including our website and accessiBe feature, CRM, learning platform and app - which allows us to offer single sign on for members, tailored content and platforms and, if needed, custom solutions that bring our ideas into tangible form.

What's also helpful is the ability for us to gain insight into our members and contacts via IMIS queries. This ensures we have access to data on membership, unique profile attributes (such as profession or location), income and more, supporting our understanding of how we're tracking as a professional association, who we can tailor our communications to through IMIS and where our future opportunities lie. Review collected by and hosted on G2.com.

The least helpful aspects of using IMIS I've found are:

1. Having to use a fresh email template each time I prepare a communication, rather than being able to use a previously sent email and have it received by recipients without formatting issues. (This is very time consuming if we want to simply adjust the content of a previously sent email for our next communication.)

2. The complexity of IQAs - while they're fabulous for tailored searches, offering insights and giving us a custom audience to send emails to, the complexity and miriad of ways to put the IQAs together is quite overwhelming when trying to develop a good understanding and be able to use them with proficiency.

3. When a website content item is updated and published, having to click refresh multiple times so the item publishes fully is frustrating. It would be great if clicking 'save and publish' made the item automatically publish then and there. Review collected by and hosted on G2.com.

I like how interconnected everything is. The ability to automate processes and customize certain pages and queries is helpful Review collected by and hosted on G2.com.

While some things can be automated there are certain things that still feel manual. For instance, making small changes like renaming a community can require you to make all these manual changes. I also think that some of the business objects are not built well. For instance, to be able to report on who was a speaker at a specific event we had a customize a property in the business object.

I also think the manage duplicates section could use some improvements. The filters are either way to vauge or way to specific. Review collected by and hosted on G2.com.

It's simple to use, very intuitive, fully meets our charity's needs, and is easy to extend with other software systems, like building with Lego using the API and SSO Tools. Review collected by and hosted on G2.com.

The website builder is a little old-fashioned and has some limitations. Review collected by and hosted on G2.com.

I really like the report section of iMIS. It's very detailed in how it can be run and edited. I also like the user profile sections and the security settings, which help in resetting usernames or passwords. Review collected by and hosted on G2.com.

I think the Rise section could be a little bit more user-friendly. Building IQAs is very difficult, and changing things with the page builder is sometimes really complicated. There could be more user-friendly aspects. The initial setup was pretty intense and difficult, taking several months for data migration. Review collected by and hosted on G2.com.

I love that it's web-based! It's also been so easy to share data and teach staff to use Staff Site. I love the visual layout and how it's easier to use than other databases. Review collected by and hosted on G2.com.

I honestly am struggling to find something I dislike... Review collected by and hosted on G2.com.

iMIS accommodates complex billing structures better than any other system I have encountered. AutoPay is now built-in, and dues collection is becoming easier and easier. Recent improvements to database make working in iMIS faster and more efficient. Customer Support is also quite good. Review collected by and hosted on G2.com.

Still a long and steep learning curve to handle the inevitable exceptions to anything that is not simple. Review collected by and hosted on G2.com.

iMIS has proven to be an invaluable asset for our organization, specifically in maintaining a highly organized and efficient member database. Its robust features have streamlined several of our core operations:

Event Management: We rely on iMIS to manage everything from small local gatherings to large-scale national conventions and conferences.

Fundraising and Donations: The platform provides a seamless way for our members to contribute to various charitable organizations directly through the system.

Database Integrity: It excels at keeping our member records clean and easily accessible, which is vital for our daily workflows.

Overall, iMIS is a powerful tool that effectively handles the diverse needs of our association. Review collected by and hosted on G2.com.

While the platform is excellent, we have found that system upgrades sometimes take longer than expected. Review collected by and hosted on G2.com.

I really appreciate how iMIS has evolved into a true one-stop shop. The integrations have helped our organization plan thoughtfully for the future and focus on the User Experience needed to build a meaningful membership. The support has been incredible, and the responses are consistently timely. Review collected by and hosted on G2.com.

One area where there can be a slower learning curve is understanding how to build custom reports. It’s a process, and it isn’t always clear from the outset how everything fits together. I’d definitely recommend getting support while you’re building those reports. Review collected by and hosted on G2.com.