# Tidio vs Manychat for beginner-friendly chatbot building: which makes the most sense for a small team?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Question for the reviewers and researchers who cover conversational marketing tools: Both<a class="a a--md" elv="true" href="https://www.g2.com/products/tidio/reviews"> </a><a class="a a--md" elv="true" href="https://www.g2.com/products/tidio/reviews"><strong>Tidio</strong></a> and<a class="a a--md" elv="true" href="https://www.g2.com/products/manychat/reviews"> </a><a class="a a--md" elv="true" href="https://www.g2.com/products/manychat/reviews"><strong>Manychat</strong></a> are built as no-code, drag-and-drop bot builders aimed at non-technical teams, and both come up constantly in "easiest to start with" conversations in the<a class="a a--md" elv="true" href="https://www.g2.com/categories/conversational-marketing"> </a><a class="a a--md" elv="true" href="https://www.g2.com/categories/conversational-marketing">Conversational Marketing</a> category.</p><ul>
<li>
<strong>Manychat</strong> (4.5/5, 160+ reviews): built around Instagram, Facebook Messenger, and WhatsApp DM automation, so it pulls ahead when the beginner use case is social-led, comment-to-DM funnels, story replies, broadcast campaigns. Paid plans scale with contact volume.</li>
<li>
<strong>Tidio</strong> (4.6/5, 1,875+ reviews): centers on a website live chat widget with a bot layered on top, plus a free tier and native Shopify setup, so it pulls ahead when the beginner use case is a website chat box rather than social DMs. Paid plans start once the AI agent is added.</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">The simplest way to decide: where does the team's beginner traffic actually start? On the website, Tidio is the more direct build. In Instagram or Messenger comments and DMs, Manychat is the more direct build.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Which one has actually held up for a small team once the flows get slightly more complex than the first template, and is there a third beginner-friendly option worth adding to this comparison?</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true"></p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true"></p>

##### Post Metadata
- Posted at: 25 days ago
- Author title: Tech Consultant
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;The framing based on where the team&#39;s traffic actually starts, website versus social DMs, is a cleaner way to decide than a generic feature comparison. Curious whether either platform has held up well once flows get slightly more complex than the first template.&lt;/p&gt;

##### Comment Metadata
- Posted at: 24 days ago
- Author title: Marketing Executive





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