--- title: Hourly Reviews meta_title: 'Hourly Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 46 reviews by the users' company size, role or industry to find out how Hourly works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 46 scale: '5' date_modified: '2026-09-28' parent_category: name: HR url: https://www.g2.com/categories/hr ---

Hourly Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use of Hourly for efficient labor tracking and payroll management. (8 mentions)
Users praise the responsive customer support of Hourly, appreciating their quick assistance and effective bug resolutions. (5 mentions)
Users value the ease of use of Hourly, simplifying payroll and labor tracking for small businesses effectively. (5 mentions)
Users commend the ease of payroll processing with Hourly, streamlining tasks and enhancing productivity for small businesses. (4 mentions)
Users appreciate the simplicity of Hourly, finding it user-friendly and easy to navigate, especially for non-techies. (4 mentions)
Users experience complex reporting issues with unexpected results and cluttered downloads in Excel format. (1 mentions)
Users face connectivity issues in areas with poor cell service, requiring manual time entry at times. (1 mentions)
Users often face download issues with reports, leading to unexpected formats and cluttered Excel files. (1 mentions)
Users are frustrated with the absence of real-time updates and lack of prevailing wage payroll processing in Hourly. (1 mentions)
Users find the app not intuitive, struggling with features like tip adjustments for bartenders. (1 mentions)

5 Pros or Advantages of Hourly

1. Ease of Use
Users commend the ease of use of Hourly for efficient labor tracking and payroll management.
See 8 mentions

See Related User Reviews

DD

Deshaun D.

Small-Business (50 or fewer emp.)

4.5/5

"Hourly is incredible!"

What do you like about Hourly?

The upside of Hourly for me is I can maneuver around on it without any issues or confusion. I'm very technologically challenged so simplicity is key f

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Hourly labor cost tracking"

What do you like about Hourly?

Ease of use to track labor to given jobs for billing and running payroll

2. Customer Support
Users praise the responsive customer support of Hourly, appreciating their quick assistance and effective bug resolutions.
See 5 mentions

See Related User Reviews

TM

Travis M.

Small-Business (50 or fewer emp.)

5.0/5

"Great app & portal, great feature set, great customer service"

What do you like about Hourly?

I like how the app is laid out well, it works for my work flow, and its easy for my employees to use. I also like how they integrate with a workman's

VO

Victoria O.

Small-Business (50 or fewer emp.)

5.0/5

"Hourly is a game changer"

What do you like about Hourly?

Hourly is user friendly, time saving and easy to navigate. The ability to get a snapshot of reports for various categories is superb. We are able to p

3. Payroll
Users value the ease of use of Hourly, simplifying payroll and labor tracking for small businesses effectively.
See 5 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Hourly labor cost tracking"

What do you like about Hourly?

Ease of use to track labor to given jobs for billing and running payroll

VO

Victoria O.

Small-Business (50 or fewer emp.)

5.0/5

"Hourly is a game changer"

What do you like about Hourly?

Hourly is user friendly, time saving and easy to navigate. The ability to get a snapshot of reports for various categories is superb. We are able to p

4. Payroll Ease
Users commend the ease of payroll processing with Hourly, streamlining tasks and enhancing productivity for small businesses.
See 4 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Hourly labor cost tracking"

What do you like about Hourly?

Ease of use to track labor to given jobs for billing and running payroll

VO

Victoria O.

Small-Business (50 or fewer emp.)

5.0/5

"Hourly is a game changer"

What do you like about Hourly?

Hourly is user friendly, time saving and easy to navigate. The ability to get a snapshot of reports for various categories is superb. We are able to p

5. Simple
Users appreciate the simplicity of Hourly, finding it user-friendly and easy to navigate, especially for non-techies.
See 4 mentions

See Related User Reviews

DD

Deshaun D.

Small-Business (50 or fewer emp.)

4.5/5

"Hourly is incredible!"

What do you like about Hourly?

The upside of Hourly for me is I can maneuver around on it without any issues or confusion. I'm very technologically challenged so simplicity is key f

RK

Rebecca K.

Small-Business (50 or fewer emp.)

5.0/5

"From a Payroll Specialist"

What do you like about Hourly?

It is user friendly, easy to navigate and affordable.

5 Cons or Disadvantages of Hourly

1. Complex Reporting
Users experience complex reporting issues with unexpected results and cluttered downloads in Excel format.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Hourly is simple and easy to navigate."

What do you dislike about Hourly?

Some requested reports don't come out as expected and may download in an excel file which may look too cluttered.

2. Connectivity Issues
Users face connectivity issues in areas with poor cell service, requiring manual time entry at times.
See 1 mentions

See Related User Reviews

VO

Victoria O.

Small-Business (50 or fewer emp.)

5.0/5

"Hourly is a game changer"

What do you dislike about Hourly?

The only issue we have had is then we are in an area with poor cell service. We sometimes have to manually enter a time punch. Aside from that we have

3. Download Issues
Users often face download issues with reports, leading to unexpected formats and cluttered Excel files.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Hourly is simple and easy to navigate."

What do you dislike about Hourly?

Some requested reports don't come out as expected and may download in an excel file which may look too cluttered.

4. Feature Absence
Users are frustrated with the absence of real-time updates and lack of prevailing wage payroll processing in Hourly.
See 1 mentions

See Related User Reviews

TM

Travis M.

Small-Business (50 or fewer emp.)

5.0/5

"Great app & portal, great feature set, great customer service"

What do you dislike about Hourly?

It sometimes does not update in real time requiring a refresh of the app or web portal. They also do not currently handle prevailing wage payroll proc

5. Not Intuitive
Users find the app not intuitive, struggling with features like tip adjustments for bartenders.
See 1 mentions

See Related User Reviews

Emily P.
EP

Emily P.

Small-Business (50 or fewer emp.)

3.5/5

"Hourly io Review"

What do you dislike about Hourly?

The App could be more user friendly, we have a difficult time accounting for tip adjustments for our bartenders.

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VO
Victoria O.
Small-Business (50 or fewer emp.)
"Hourly is a game changer"
5/5
What do you like best about Hourly?

Hourly is user friendly, time saving and easy to navigate. The ability to get a snapshot of reports for various categories is superb. We are able to pull payroll information by location, job duties, employee and so much more. It is instrumental when pulling tax forms or dollars spent on payroll for the month/quarter/year. The support team is phenomenal. They are all knowledgeable, friendly and quick to assist when needed. Review collected by and hosted on G2.com.

What do you dislike about Hourly?

The only issue we have had is then we are in an area with poor cell service. We sometimes have to manually enter a time punch. Aside from that we have been thrilled with hourly. Review collected by and hosted on G2.com.

TM
Travis M.
CEO
Small-Business (50 or fewer emp.)
"Great app & portal, great feature set, great customer service"
5/5
What do you like best about Hourly?

I like how the app is laid out well, it works for my work flow, and its easy for my employees to use. I also like how they integrate with a workman's comp insurance service, which saves us both time and money. Cannot recommend hourly enough & we have referred them to several companies.

Customer service is very responsive & they strive to get bugs fixed in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about Hourly?

It sometimes does not update in real time requiring a refresh of the app or web portal. They also do not currently handle prevailing wage payroll processing, which is a needed feature for the construction industry. Review collected by and hosted on G2.com.

RK
Rebecca K.
Owner
Small-Business (50 or fewer emp.)
"From a Payroll Specialist"
5/5
What do you like best about Hourly?

It is user friendly, easy to navigate and affordable. Review collected by and hosted on G2.com.

What do you dislike about Hourly?

The reports take some getting used to after using QuickBooks for so many years. Review collected by and hosted on G2.com.

juan A.
JA
juan A.
VP of Sales & Operations
Small-Business (50 or fewer emp.)
"Hourly has saved me time & it's cheaper than the alternatives we've had in the past."
4.5/5
What do you like best about Hourly?

it's fast & easy to use, specially for folks who are not techies. Review collected by and hosted on G2.com.

What do you dislike about Hourly?

Nothing to complain about, but we've got a designated rep. at the ready during biz hrs. Review collected by and hosted on G2.com.

Ken T.
KT
Ken T.
Owner
Small-Business (50 or fewer emp.)
"Hourly Review"
4.5/5
What do you like best about Hourly?

Hourly has been a great payroll provider for our small business. It's easy to use and has all the features we need, like time tracking, tax calculations, and direct deposit. The customer support team is also very helpful and responsive. We highly recommend Hourly to other small businesses. Review collected by and hosted on G2.com.

What do you dislike about Hourly?

I cant say we have had any negative things happen yet Review collected by and hosted on G2.com.

Emily P.
EP
Emily P.
Kitchen Manager / Bartender
Small-Business (50 or fewer emp.)
"Hourly io Review"
3.5/5
What do you like best about Hourly?

Customer Support is fantastic, Sue Camacho has a great response time and is very patient Review collected by and hosted on G2.com.

What do you dislike about Hourly?

The App could be more user friendly, we have a difficult time accounting for tip adjustments for our bartenders. Review collected by and hosted on G2.com.

SJ
Sherylea J.
Producer - Agent - Business Owner
Small-Business (50 or fewer emp.)
"Small Business - Saved me lots on time and service cost!"
5/5
What do you like best about Hourly?

As a small business owner, I have been using hourly for nearly a year. I love it, it's so simple! Review collected by and hosted on G2.com.

What do you dislike about Hourly?

Nothing, I have no complaints. this is a very effective service Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Hourly labor cost tracking"
4.5/5
What do you like best about Hourly?

Ease of use to track labor to given jobs for billing and running payroll Review collected by and hosted on G2.com.

What do you dislike about Hourly?

Not really sure. There are several features I never use Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Hourly is simple and easy to navigate."
4.5/5
What do you like best about Hourly?

I like the layout of the app it's simple. Review collected by and hosted on G2.com.

What do you dislike about Hourly?

Some requested reports don't come out as expected and may download in an excel file which may look too cluttered. Review collected by and hosted on G2.com.

Tammar H.
TH
Tammar H.
Small-Business (50 or fewer emp.)
"Easy application for payroll"
5/5
What do you like best about Hourly?

I was recommended to this company by my insurance agency. I am super appreciative of this connection. I used to work with ADP for years and hated processing payroll. It was complicated and expensive. It takes me less than 5 minutes to process 20 employees' bi-weekly payroll. It's cheaper and customer service and support is just amazing. Review collected by and hosted on G2.com.

What do you dislike about Hourly?

Not applicable as I don't have anything I do not like Review collected by and hosted on G2.com.
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