The dashboard gives me quick access to what I need, be that looking for content about my brand on social or generating my own content. I am happy with the value I receive for the annual fee, and I even pursued Hootsuite certification! Hootsuite works with the social channels that my brand uses and does just what I need it to. Review collected by and hosted on G2.com.

There isn't much that I actively dislike about Hootsuite. I do wish the portal gave me a better experience for creating content with multiple pieces of media to include - this is mostly relevant to Facebook and Instagram. I would also love for Hootsuite to show me more in the process of creation how I could improve the post I am creating, perhaps with a more specific AI tool for identifying previous posts that have performed well and how to best replicate what worked. Review collected by and hosted on G2.com.

Hootsuite’s interface is very intuitive, so there isn’t a steep learning curve when it comes to understanding what it can do. From scheduling posts to responding to consumers through the inbox tool, and even how easy it is to work with the support team, I genuinely appreciate what Hootsuite offers. Review collected by and hosted on G2.com.

The social listening tool could use some improvement. Right now, there are limitations unless you subscribe to a higher tier. For example, it would be helpful to save searches or set up alerts without having to upgrade to an enterprise plan. We’re a smaller team, so we don’t need many of the other enterprise features, but those basic capabilities would make the tool much more useful for us. Review collected by and hosted on G2.com.

Hootsuite makes it very easy for multiple users from the same company to work together across different channels. I also like the reporting, however it could be streamlined a little more to make it easier to find the information you need.

I've never had any issues with performance, it's always fast and reliable, however I don't like being logged out each time. It would be good if it allowed you to stay logged in. Review collected by and hosted on G2.com.

I think the way to navigate comments is a little clunky. In previous jobs I've used Emplifi and they have their moderation section a lot more refined and easier to handle.

I also think the ui itself is a little big for screens, everything feels tightly packed in, making it hard to see what you really need to see. Review collected by and hosted on G2.com.

I like that imagery uploading in Hootsuite is very easy, and the ability to tag products in the scheduling tool for Instagram. I also appreciate being able to share the same content on different platforms without having to recreate it for each platform. Plus, Hootsuite has a good, clean, easy-to-view layout. The initial setup was very quick and easy. I also like the new AI chatbot tool i was trying to find new content ideas for the home and garden sector and first time round it did suggest pretty generic ideas but once i explained i was looking for something that wasnt so overdone it actually come up with some fantastic suggestions that I hadn't had from other ai tools before. Price seems to be the most affordable for the amount of channels we can connect also. Review collected by and hosted on G2.com.

It keeps logging me out of accounts, which is frustrating because I don't manage all the passwords and Google keys myself. This issue is compounded by the fact that the platforms are not all logged in on the PC where I manage Hootsuite. Sometimes, after tagging a product on an image, if Hootsuite doesn't like it, it won't notify me at the time of scheduling. Instead, it just fails to post at the allotted time, and I can't fix it until the next day. This is still an issue, it has also been very complicated for our IT manager to add biometrics when trying to set up via PC. Review collected by and hosted on G2.com.

One of the things I appreciate most about Hootsuite is its reporting capabilities. Being able to easily track social media performance, compare month-over-month results, and identify trends has been incredibly valuable. The reports are clear, easy to understand, and make it simple to share meaningful results with our Board of Directors. Hootsuite also saves me time by allowing me to manage multiple social media platforms in one place. After becoming Hootsuite Certified, I found the platform even easier to navigate and use effectively. Review collected by and hosted on G2.com.

I wish I was able to tag people and businesses more easily or add in links in the comment instead of in the post. It was actually a huge learning curve many years ago. Getting Hootsuite Certified took a lot of time but once it was done the program was so easy to use. Review collected by and hosted on G2.com.

Hootsuite allows us to centralize the management of our various social media accounts on a single platform, greatly facilitating the scheduling and sequencing of posts. In concrete terms: a great time saver for us (I manage all the communication alone, it's a valuable help). Review collected by and hosted on G2.com.

Editing posts after publication is not possible on all platforms: we are forced to go to each platform. The story of InBox disconnection due to inactivity, I never understood either. Sometimes the tool is slow. Review collected by and hosted on G2.com.

I like the fact that I have all the social media platform in one place and I can post simultaneously. It makes it easier for me to post one message across all our social media platforms. It also collects all reviews, mentions, comments, and messages that makes it easier for us to respond or react to everything directly in one app. Review collected by and hosted on G2.com.

I don't like the fact that I can not repost linkedin mentions directly from the app. And I also cannot tag directly on the app. I believe this is an issue with the app securities themselves however I would really like to be able to do that. I don't like the fact that I can only react and not repost. Review collected by and hosted on G2.com.

Hootsuite makes it really easy to manage multiple social accounts in one place, which is a huge time saver. The scheduling tools are simple and reliable, and the calendar view helps keep content organised across all our venues. I also like the analytics dashboards, as they give a clear snapshot of performance without needing to dig too deep. It’s a practical, user friendly platform that keeps everything streamlined. The industry benchmarking is also a handy tool to see where you stand in the market. Review collected by and hosted on G2.com.

It’s a bit limiting that you can’t automatically publish a first comment with Instagram posts. This makes it harder to include hashtags or additional context without manually going in after posting, especially compared to other tools that offer this feature. I dislike that once a post is published, you cannot delete it from the social platform within Hootsuite, meaning you still need access to the Meta Suite or individual logins on each platform. Review collected by and hosted on G2.com.

I like how easy it is to use overall—from connecting to social platforms and posting daily to understanding the analytics. The interface is user-friendly, and everything is easy to find and clearly labelled. I also appreciate having one platform that can post across all of our social media accounts. Review collected by and hosted on G2.com.

I wish the social score were specific about what areas you could improve upon. I also wish the reports were a little user-friendly or maybe easier to read? I find the comparisons difficult to understand sometimes, and I wish they were slightly more editable and maybe could add company branding to the reports. Review collected by and hosted on G2.com.

I like being able to post to multiple social platforms at once, repost content I’ve shared in the past, and schedule posts ahead of time. These features make it easier to plan and manage my posts without having to do everything manually each time. Review collected by and hosted on G2.com.

What I don’t like: sometimes posts don’t publish instantly, so I have to wait a few minutes. Other than that, I like almost everything about Hootsuite. It’s amazing! Review collected by and hosted on G2.com.