# HMS Essette Reviews
**Vendor:** HMS  
**Category:** [Healthcare Payer Care Management Workflow Applications Software](https://www.g2.com/categories/healthcare-payer-care-management-workflow-applications)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 1
## About HMS Essette
HMS Essette care management technology offers a robust alternative to "shrink-wrapped" software. Our web-based applications are written in Micosoft.NET and utilize a Microsoft SQL Server database. Most often, clients often prefer to host our software behind their firewall but we also offer a hosted model. Unique in its agility, HMS Essette provides an intelligent solution for clients across the continuum of care.




## HMS Essette Reviews
  ### 1. User Experience on Essette

**Rating:** 4.0/5.0 stars

**Reviewed by:** Stanley Y. | Health Informatics Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 04, 2019

**What do you like best about HMS Essette?**

Essette works well with most of the browsers, which is easily accessible company-wide. Besides, our team mainly uses Essette to track case progress such as taking notes, case current status, and phone records. Lastly, Essette is an integrated business tool that can process individual case or authorization, which our company does have to spend money on two different tools.

**What do you dislike about HMS Essette?**

Essette does not specifically customize for our company's business need, such as adding calculated field Turn-Around Time(TAT). Therefore our team has to go to the underlying data and query the data we need.
Besides, one user cannot open two cases/authorizations at the same time(the user will be forced to log off). 

**Recommendations to others considering HMS Essette:**

Essette can create more data visualization tools within the app, which helps users to easily navigate what function they want to use.

**What problems is HMS Essette solving and how is that benefiting you?**

Basically I can use underlying data from Essette to build a case tracking system for our case managers such as providing how the case was processed over time or whom has worked on the most cases. Overall, using Essette can help our case managers to facilitate the workflow and easily for management to better allocate current work resources.


## HMS Essette Discussions
  - [What is HMS Essette used for?](https://www.g2.com/discussions/what-is-hms-essette-used-for)

- [View HMS Essette pricing details and edition comparison](https://www.g2.com/products/hms-essette/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-29+14%3A40%3A08+-0500&secure%5Bsession_id%5D=acb8f7a1-ca7e-4b1f-91fe-fa26718613bd&secure%5Btoken%5D=74283cbdd2231dd760df2b93d9b2905aa7bf0ef61be8752bed7984df80ebb434&format=llm_user)

## HMS Essette Features
**Administrative**
- Systems Interoperability - Payer Care Management Workflow Applications
- Applications Integration - Payer Care Management Workflow Applications
- Workflow Optimization - Payer Care Management Workflow Applications
- Patient Care Plan Management - Payer Care Management Workflow Applications
- Data Ingestion - Payer Care Management Workflow Applications

**Processes**
- Compliance - Payer Care Management Workflow Applications
- Payer Support - Payer Care Management Workflow Applications
- Provider Support - Payer Care Management Workflow Applications

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